Managing Old Profiles.

So I have a bunch of Firefox profiles I want to set up a new profile and I want to set up the profile switching with in that profile perhaps by creating a bunch of profil… (read more)

So I have a bunch of Firefox profiles I want to set up a new profile and I want to set up the profile switching with in that profile perhaps by creating a bunch of profiles from the about profiles page and then replacing those profiles with the old ones as I don't see a way to just import old profiles in the UI. How do I go bout doing that like copy and move exactly what exactly where.

Asked by Migale Hanson 13 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

restore the application

I'm used to using the extension "Пульт". I guess that means "Remote control". After a recent update, this extension has been removed. I received this message: " The Remo… (read more)

I'm used to using the extension "Пульт". I guess that means "Remote control". After a recent update, this extension has been removed. I received this message: " The Remote control in Firefox has not been tested, so it has been disabled." I want to restore this application and ask for help.

Asked by n-sm 23 hours ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

PDF documents converted to "Firefox HTML Documents" by Firefox without my permission

Yesterday all of my PDF documents were converted or changed to "Firefox HTML Documents". The change was made without my consent or action, after I yesterday used my lapt… (read more)

Yesterday all of my PDF documents were converted or changed to "Firefox HTML Documents". The change was made without my consent or action, after I yesterday used my laptop File dropdown menu to "export" and convert six new Word documents into six PDFs, which were saved on my Toshiba laptop and intended for uploading and filing with a governmental body. My Toshiba laptop runs Windows 10. This error and unauthorized action by Mozilla Firefox affects many dozens of PDF documents that I have created and saved over the last decade and causes me great inconvenience and harm.

How can I restore my PDFs to their correct form and format as PDFs, not "Firefox HTML Documents", which may not be uploadable or usable with court, government or other website portals?

How can I prevent Mozilla Firefox from making this unauthorized error and conversion of PDF document again?

Additional Edit of my question - After reading comments from numerous others that had the same problem of unauthorized change of PDFs to Firefox HTML Documents, I have the following additional question. How can we contact someone at Mozilla to make them stop their destructive highjacking of people's documents? I'm a lawyer, so in my world tampering with someone's document, that is required by law to be submitted as a PDF, can have serious real world consequences. I'm sure this is true of many other people's documents in many other fields and businesses. Who can we contact at Mozilla to insist that Mozilla's tampering with PDFs has to stop immediately? If Mozilla will not stop misappropriating control and tampering with documents, people should be compensated for any harm that Mozilla causes to such a large number of people.

Asked by simon.taylor 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Firefox can't seem to be able to import from Vivaldi

Firefox can't seem to be able to import from Vivaldi. Whether I try, it just always takes on and on until it crashes. I remember it working whenever I tried to import bro… (read more)

Firefox can't seem to be able to import from Vivaldi. Whether I try, it just always takes on and on until it crashes. I remember it working whenever I tried to import browser data before trying to import from Vivaldi to Firefox.

Asked by dan 2 days ago

Last reply by markwarner22 2 days ago

Restore Deleted History After Update

Hi, firefox deleted my history after an update. The only browsing history i have left is yesterday and today since after the update. My bookmarks and the session i was in… (read more)

Hi, firefox deleted my history after an update. The only browsing history i have left is yesterday and today since after the update. My bookmarks and the session i was in were still there.

I only have one profile. i dont have a index.dat file unter C:\Users\<myname>\AppData\Roaming\Mozilla\Firefox\Profiles. Any data recovery tools cannot find one either. about:cache only shows me the history after the update.

I dont know what to do and now i've lost my history of the last about 8 years. Does anyone have an idea?

Asked by malie424 2 days ago

Last reply by furqanhamid 2 days ago

I'm having with getting back my old data back.

Hello, I have been trying to get my old data back because I was able to get it done the last time when it happened in 2021 but my computer restart itself last night and I… (read more)

Hello, I have been trying to get my old data back because I was able to get it done the last time when it happened in 2021 but my computer restart itself last night and I don't know what else to do since I tried to ask my little brother for help which didn't went too well even though I do appreciate him for helping me out but now I'm feeling frustrated about what else to do now.

Asked by Finesse 4 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

installed firefox update and now told that a crash has occured when try to use it

Prior to using the Firefox Update everything worked OK. After selecting Firefox Update there is a problem That is, I am told on the screen that a crash has occured...To… (read more)

Prior to using the Firefox Update everything worked OK. After selecting Firefox Update there is a problem That is, I am told on the screen that a crash has occured...Told to try again...The problem remains. Please help.

Asked by piers_diest 3 days ago

Sync is not Syncing properly?

I had an issue today , after organizing my [main] Firefox on desktop PC at home , and then once i was satisfied with the [theme] installed with the organized bookmarks an… (read more)

I had an issue today , after organizing my [main] Firefox on desktop PC at home , and then once i was satisfied with the [theme] installed with the organized bookmarks and the separators and whatnot and everything was how i wanted it to be.

And then i went to the sync on my laptop clicked sync now, it did the below - removed the [theme] from main [desktop] , and put the theme(old) from laptop....... which is what i don't want - Copied what i had done organized from [main] desktop Firefox which is good , AND also copied the deleted bookmarks from main [desktop] which is what i went through the hassle of deleting.... it did copy the organized version yes, but it also included what laptop had and just put them all together instead of just syncing exactly what is on main [desktop]

So my question is, is there a way we can make the Desktop PC to be like the [Lead] and other devices [follower] ? i dont know how to explain it but system-wise its like the other devices will follow what any update is done on the [main] one

Asked by Saf 1 week ago

Last reply by Saf 5 days ago

Firefox "blocking" sites

I use Firefox about 100% of the time. It has started to block my ability to log into accounts--first it started with Consumer Cellular and now it is doing it with LL Bean… (read more)

I use Firefox about 100% of the time. It has started to block my ability to log into accounts--first it started with Consumer Cellular and now it is doing it with LL Bean MC. But, I can go to another browser and log in easily. I am not sure what to look for to find out what is causing this. Suggestions?

Asked by tony inparis 1 week ago