Showing questions tagged:

"Refresh Firefox" freezes my computer

I normally use Firefox Developer Edition, version 127 because any later version always freezes my whole computer (probably because I'm using a 15-year old PC). Recently a… (read more)

I normally use Firefox Developer Edition, version 127 because any later version always freezes my whole computer (probably because I'm using a 15-year old PC). Recently all my extensions became disabled. I'm now also unable to install any extension because it says "Installation aborted because the add-on appears to be corrupt". I found some instructions on Mozilla website about deleting compatibility.ini and extensions folder, but it didn't solve the issue. Now I'm stuck and confused as I suspect some of the extension files that should be in my Profile folder may not be there.

The simplest solution in this case would be to use the "Refresh Firefox" option which resets everything to default settings, but every time I do it my computer freezes until rebooted. Uninstalling and reinstalling manually is also not the way to go, because it retains all the settings.

I've tried installing the standard Firefox browser (v. 119) alongside the Developer Edition but the same issue is there as well.

I'm looking for an alternative way to get a clean Firefox install, so I can fix my extensions.

Additional info: - Your system specs? Windows 10 64-bit, 4 GB RAM, Pentium Dual-core, no GPU - Hardware acceleration? Disabled. - Using any mods? Yes, two. Geckium for Firefox, which always works fine. The recent issue started when I played around with Revert8Plus, but it initially worked without issues.

Solved المُؤرشفة 6 341

The desire for Firefox to be optimized on Windows 11 and superior to competitors in hardware and energy consumption and in providing features and functions

Why does Firefox's hardware usage, especially memory (RAM) and battery consumption, have to be so high that the laptop fan noise causes a lot of noise in the environment?… (read more)

Why does Firefox's hardware usage, especially memory (RAM) and battery consumption, have to be so high that the laptop fan noise causes a lot of noise in the environment? Windows 11 25H2

المُؤرشفة 1 335

Firefox Freezing After Latest Update

Hello Firefox Support, Since the latest update of the Firefox browser, I have been experiencing frequent freezes. The browser becomes unresponsive when performing basic a… (read more)

Hello Firefox Support,

Since the latest update of the Firefox browser, I have been experiencing frequent freezes. The browser becomes unresponsive when performing basic actions such as:

  • Clicking on the menu
  • Closing tabs
  • Copying or editing the URL

When this happens, the only way to recover is to close Firefox and reopen it.

Could you please advise on how to resolve this issue?

Thank you for your support.

Best regards, Mohamed Adel

المُؤرشفة 2 333

Firefox Performance Issues When Using a Time Calculator Tool

Hi, I’ve been experiencing slow startup times in Firefox, especially when I have my Time calculator web app open. The browser takes longer to load and sometimes becomes u… (read more)

Hi, I’ve been experiencing slow startup times in Firefox, especially when I have my Time calculator web app open. The browser takes longer to load and sometimes becomes unresponsive.

I’ve tried disabling extensions and changing my home page, but the issue persists. Are there any specific settings or troubleshooting steps in Firefox that can help improve performance when using online calculators like this?

Any guidance or tips would be greatly appreciated. Thanks!

Open 2 332

Random Error like 383.25 is not a valid value for Int32.

We are getting this Random Error while Scrolling. Before Version 141 it was working fine. Even after getting connected and getting response that update to 141.0.2 but sam… (read more)

We are getting this Random Error while Scrolling. Before Version 141 it was working fine. Even after getting connected and getting response that update to 141.0.2 but same issue still exist.

المُؤرشفة 2 330

whole performance changed

I opened Firefox on one of my computers as usual today but the whole performance changed. Used to go to my home tab and select various news sites to see what was happeni… (read more)

I opened Firefox on one of my computers as usual today but the whole performance changed. Used to go to my home tab and select various news sites to see what was happening. First, when I scroll down the bookmarks, I would hit the "news" and click on it so all the sub items would stay in the scroll, but instead of that, it wanted to open every item as a new tab. When I finally started opening the various news outlets, it opened them in new tabs, it had always opened in the same tab. Then, I couldn't close the various tabs it had opened. I would go to the tab and hit the "X" but it didn't close the tab. I had to use a drop down menu to close a tab. And when in a site, I used the scroll button on the mouse, instead of scrolling, it made the page larger or smaller instead of going up or down. What could make such a change in behavior? I opened up the 'settings' on it and looked at 'tabs' and they were the same as the ones that are on this computer that works as expected. Both computers have it set to open all previous windows and tabs. Both have the same settings for 'tabs' and 'browsing'. I don't get it. Both are version 143.0.3 (64-bit) I have Ubuntu OS.

المُؤرشفة 1 326

Firefox locks out my taskbar.

Windows 11. I have my taskbar behaviour set to ‘Automatically hide the Taskbar’ So usually the Taskbar is not displayed, but when I move my cursor to the bottom of the sc… (read more)

Windows 11. I have my taskbar behaviour set to ‘Automatically hide the Taskbar’ So usually the Taskbar is not displayed, but when I move my cursor to the bottom of the screen it reappears. With Firefox I cannot make the Taskbar reappear.

Solved المُؤرشفة 4 322

Address Bar Freezing in mint-001 - 1.0 146.0.1 (64-bit)

Anyone else having an issue with the newest firefox in Linux Mint? I don't know what's causing it but when multiple tabs open my address bar and all other primary buttons… (read more)

Anyone else having an issue with the newest firefox in Linux Mint? I don't know what's causing it but when multiple tabs open my address bar and all other primary buttons/icons (including the menu button) don't work, only the download button. Across multiple tabs. Not using any groupings/classifications or any "new" tab features or vertical windows etc.

المُؤرشفة 1 302

Bug Report for Mozilla Team About Gmail PDF Reader: When you open a Gmail PDF In another window, the zoom setting has a bad response, with much delay, I inform you of this Bug So you can fix it, thank you very much.

Bug Report for Mozilla Team: When you open a Gmail PDF In another window, the zoom setting has a bad response, with much delay, I inform you of this Bug So you can fix it… (read more)

Bug Report for Mozilla Team: When you open a Gmail PDF In another window, the zoom setting has a bad response, with much delay, I inform you of this Bug So you can fix it, thank you very much.

المُؤرشفة 1 296

Firefox starts without application title bar

The lack of a title bar makes it impossible, for example, to close the application by pressing the "X" icon in the upper right corner. The title bar does not appear when … (read more)

The lack of a title bar makes it impossible, for example, to close the application by pressing the "X" icon in the upper right corner. The title bar does not appear when the application starts, but does appear when the application window is minimized and then maximized.

Solved المُؤرشفة 1 295

Having constant problems with Mozilla. See below.

Constantly getting the following messages - "Not Responding." "This application is not responding. The program may respond if you wait. Do you want to end this process?… (read more)

Constantly getting the following messages - "Not Responding." "This application is not responding. The program may respond if you wait. Do you want to end this process?" I am on my email or reading an article on my email and it goes blank. Also, I get "Restore session or start new session." The only way I can get to start my computer ( getting the password box ) is if I do Control Alt Delete many times.

Very Frustrating indeed!

المُؤرشفة 1 295

146.0 Firefox Release, 12/9/2025

The minimize, maximize, close line at the top of the screen is missing when Firefox opens. If I click the Firefox icon in the task manager to minimize it and click it aga… (read more)

The minimize, maximize, close line at the top of the screen is missing when Firefox opens. If I click the Firefox icon in the task manager to minimize it and click it again to maximize it, then the missing line at the top appears. This has been an ongoing glitch for a week or more. Perhaps you can fix this minor problem?

المُؤرشفة 1 294

Several versions running on Task Manager

Firefox has been running incredibly slow. I currently only have this window open, but if I open my task manger it shows 10 Firefox windows running. If I right click and e… (read more)

Firefox has been running incredibly slow. I currently only have this window open, but if I open my task manger it shows 10 Firefox windows running. If I right click and end task, it will end the task, but shortly there after a new one will pop up. 1 of the is running in efficiency mode. I assume this is what is slowing down performance, but I do not know how to fix.

المُؤرشفة 1 294

Firefox locks up when browsing eBay

I have been dealing with an issue in Firefox on Windows 11 for several weeks now hoping for a fix soon but it has not come yet. When I am browsing on eBay, it will lock u… (read more)

I have been dealing with an issue in Firefox on Windows 11 for several weeks now hoping for a fix soon but it has not come yet. When I am browsing on eBay, it will lock up and I have to identify the thread in Task Manger and kill it (just the runaway thread, not the entire program). I can then continue of eBay for a short time before it happens again. This only happens on eBay while just browsing, not bidding/buying. Is anyone else having this issue?

Solved المُؤرشفة 3 293

Firefox using high memory when running multiple web tools

Hi everyone, I’ve noticed that Firefox tends to use a lot of memory when I run several browser-based tools at once — especially web calculators or dashboards that update … (read more)

Hi everyone,

I’ve noticed that Firefox tends to use a lot of memory when I run several browser-based tools at once — especially web calculators or dashboards that update data dynamically.

For example, when I’m testing a lightweight web calculation app (something similar to a gratuity calculator that updates values in real time), Firefox memory usage slowly increases, and sometimes the browser even freezes if multiple tabs are open.

I’ve already tried:

Clearing cache and disabling extensions

Running in Safe Mode

Using hardware acceleration on/off


Still, the problem persists.

So I’d like to ask:

1. Are there any specific settings or flags that can help manage memory usage better for interactive web tools?


2. Does Firefox handle JavaScript-heavy calculations differently compared to Chromium-based browsers?


3. Any recommended performance tweaks for developers testing such tools locally?


Would really appreciate advice from anyone who’s optimized Firefox for this kind of lightweight, web-app testing.

Thanks in advance! 🙏 bold text

المُؤرشفة 1 288

Will Firefox have a memory usage limit like it is there in Microsoft Edge

In 2024-25 Microsoft Edge gained the ability to limit the usage of physical RAM that the processes uses. Once that limit is reached tabs are put to sleep or are unloaded.… (read more)

In 2024-25 Microsoft Edge gained the ability to limit the usage of physical RAM that the processes uses. Once that limit is reached tabs are put to sleep or are unloaded. So a user of Microsoft Edge could restrict the memory usage to say 1GB or 2GB or 3GB and so on till the maximum available physical RAM.

Does Firefox have such an ability? Is there some flag or settings in about:config that can be enabled for a similar feature to be used? Does Firefox have ability to put tabs to sleep once SWAP is started to be used? Is there some flag or settings in about:config that can be enabled for a similar feature to be used?

If none of one of the above is not available with Firefox then will Firefox add this feature as part of the browser in the future?

Solved 1 286

Processes

Hi, I have 30 Firefox processes running and they are taking up ~2700 MB (84%) memory. I have 8GB installed memory. I'm running Win 11. What causes processes to run an… (read more)

Hi, I have 30 Firefox processes running and they are taking up ~2700 MB (84%) memory. I have 8GB installed memory. I'm running Win 11. What causes processes to run and how do I know which ones I can end?

Any help is appreciated.

Thanks, John

المُؤرشفة 2 285