Firefox Community Forum

I have used Firefox for years, but now it seems to be having problems with connectivity with both team meetings and zoom. Awful problems with meetings freezing or loss of connectivity.

I have been using the Microsoft Surface Pro 4 for a while with Debian Trixie with GNOME. I have noticed that firefox works for the initial half hour or so and after that it just stops responding to the touches. I know its Firefox because the other system parts stay responsive to my touches, e.g. GNOME. I'm on version: Mozilla Firefox 128.10.0esr.

Can anyone help me?

I have a new desktop i7 computer with 16 GB of RAM. Why are my Firefox browser screens locking up? I'm running Windows 11 Pro. I don't have this problem with Chrome.

Several weeks ago Firefox worked normally for me. I left for most of the day and when I got home Firefox no longer worked at all. Everything on my home page was gone and when I typed in websites - such as my e-mail program or Facebook, nothing ever came up. I'm not super browser savvy, but I opened the menu and under help was "trouble shooting mode". I didn't know what that was but figured nothing much more could go wrong with Firefox, so I chose that. I had to rebuild the websites I had in a row on the middle of the page. I didn't lose bookmarks, but everything else was different. So I left it that way.

Earlier today, Firefox wanted me to do another update. I thought maybe by agreeing to that, things might return to normal. Noooooooo. It's no better whatever. Now I don't know how to get out of troubleshooting mode to know if anything will work normally again.

I am seriously considering switching browsers, but I have a LOT of stuff bookmarked and that would be very intensive to build all those book marks in another browser.

Gmail is slower than frozen molasses, it is taking 15 to 20 seconds to respond to mouse clicks and typing as well as scrolling, it takes me more than half an hour to do what should take a few minutes, if this is not fixed soon that will be the end of Firefox for me, I will use Opera instead.

Tried to click on Firefox today and browser wouldn't open. So i uninstalled and reinstalled and got the same result. I'm guessing the browser is no longer available for Windows 11 and they're going out of business.

I successfully built Firefox v135 from source for the RISC-V architecture and created a .deb package. After installing the package, Firefox launches correctly, but performance is significantly degraded—especially during video playback, where it becomes very laggy.

Upon inspecting about:support, I noticed that under the "Compositing" section, it shows WebRender (software), and CPU usage is extremely high. Additionally, WebGL 1 and WebGL 2 are not available, despite the presence of a dedicated GPU Hardware and its driver.

During the build process, Firefox required LLVM v14 as a dependency. It appears that this setup defaults to using LLVMpipe, which results in software rendering and prevents the OpenGLES driver from being utilized, leading to the fallback to software WebRender.

In contrast, I tested another .deb package of Firefox built specifically for the VisionFive2 (JH7110) board. In that case, the "Compositing" section correctly shows WebRender (without the "software" tag), and both WebGL 1 and WebGL 2 are available, indicating proper GPU Hardware acceleration.

Could anyone guide me on how to enable hardware-accelerated WebRender and ensure that Firefox uses the GPU instead of falling back to software rendering?

Please find the "about:support" page in the attached Troubleshooting Information.xhtml file. Kindly do let us know if there's any further information needed.

Thanks in advance, Saiteja

I noticed recently that my Firefox changed, now when I click on the search/url bar at the top of the screen it opens into this full window sized search bar that sits at the top of the screen which is really bothersome. I also noticed that the close and minimize icons which are normally at the top right of the screen moved to be pushed inwards. I cannot tell if this is some issue with my Arch install, or a theme, but I tried switching to other themes in Firefox that do not use the system stuff and it seems to still be an issue? Could it be something else? I am totally at a loss as to what caused this and how to fix it, if I need to do something else on my system I can do more troubleshooting as well. (I have included two screenshots showing what I mean)

What's wrong with the new release?

Today i decided try the new firefox(140) since it's going to be ESR, but i'm getting hot-fan from a couple of tabs (particularly video streams). Second it's slower and seems to have 4second delay for shutdown..

The laptop is running linux mint with intel i5 (11th), tigerlake (iris xe) gpu. It might not be newest, but it shouldn't have a problem with regular web browsing.

Is it a bug? like it's not maxing my ram or cpu during use.

When trying to do a search for a video in YouTube Studio, the search seems to freeze. Doing a similar search in Microsoft Edge works OK. This problem started happening several months ago. I've tried clearing the cache for YouTube pages.

Background: I have Firefox on a brand new Thinkpad X1 Gen 11, running Windows 11. I have used Firefox with multiple Google accounts on an older machine for 5+ years. That machine is running Windows 11 as well.

Problem: I cannot add multiple Google accounts in order to access Gmail, Drive, etc. I have added the first, my personal account. When I select "Add another account" from the menu icon in Gmail website, it takes me to the add account page. As soon as I try to highlight the name of my personal account, it freezes and the only option is to shut it down. To be clear, this is trying to add a Google account when browsing, *not* trying to create multiple profiles in Firefox. I have refreshed, reinstalled, and searched for a solution. What is going on?

I updated firefox just yesterday or earlier today idk and the right click menu is so long with multiples of the same and they DO NoThInG! Linux Mint 22 Cin. 6.8.0-55 Generic Kernel

Hallo, seit einiger Zeit friert die Seite von " welt.de" ein. Komischerweise nur diese, sonst keine andere Internetseite. Ich habe schon gegoogelt, woran das liegen kann, habe aber nichts gefunden. Gibt es von ihrer Seite hier Tipps, was zu machen wäre ? Grüße Stefan Zintl

Do I need Firefox 78.0.2 (x64) and Firefox ESR (x64)? Also I noticed I have noticed a very slow startup. I have an old Dell Vostro 460 PC. I also did a Task Manager and noticed five Firefox process. Can I shut some of these down?

Thanks, Irv

I have a new computer with Windows 11 Home Edition. After setting it up and installing Firefox 133.03 32bit. Webpages will load, but i am unable to click on anything on the pages and anything occur. I have Windows 7 on my old PC and Firefox 133.03 64bit and have no issues whatsoever. I was getting javascript errors, but went in and enabled javascript. This did nothing to change the issue.