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Netflix and Peacock video has stopped working (but I can still hear the audio). Same issue on Chrome and Safari.

I decided to download Firefox and make it my default browser, so I downloaded it and followed some recommendations I found online for configuring security settings...but … (read more)

I decided to download Firefox and make it my default browser, so I downloaded it and followed some recommendations I found online for configuring security settings...but for the life of me I can't remember what those are.

Weeks later, I decide to watch Peacock, but the error message says I need to disable my ad blocker. I search for an ad blocker in the extensions but can't find one, so I start disabling other extensions like Facebook Container...but to now avail. I follow all the usual online steps--clearing my cache, restarting the application, restarting my computer, etc--but nothing works. I have the same error with Netflix, and switching to another browser yields the same result. So it must be something wrong with my system.

Can you help?

Asked by alexanderdominitz 11 months ago

Last reply by cor-el 11 months ago

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Turning off Firefox Translation

I can't stand the pop-up constantly opening when I am on a new site, asking if I want to translate a page. First, I am proficient in multiple languages; second, I would n… (read more)

I can't stand the pop-up constantly opening when I am on a new site, asking if I want to translate a page. First, I am proficient in multiple languages; second, I would not want a whole site translated, it messes with the formatting and frankly it isn't useful. I don't want to be forced to swap to Brave after all my years using firefox, but I am so agitated by the dropdown/popup and I cannot find any way to turn it off. Please, how do I disable this permanently?

Asked by seskef 8 months ago

Last reply by Agent virtuel 8 months ago

Extensions

Dear Firefox Team I recently had to uninstall and reinstall Firefox. When I logged in, I thought my extensions/themes would be there, but that wasn't the case. Can you h… (read more)

Dear Firefox Team

I recently had to uninstall and reinstall Firefox. When I logged in, I thought my extensions/themes would be there, but that wasn't the case. Can you help?

Thanks.

Max

Asked by max67 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

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Sound disappear

Hey team, I am using Firefox 136 browser and browsing my browser sound suddenly has disappeared. The PC sound is just fine with other applications, even with Opera brows… (read more)

Hey team,

I am using Firefox 136 browser and browsing my browser sound suddenly has disappeared. The PC sound is just fine with other applications, even with Opera browser I tested. Help is needed.

Victor

Asked by Victor Mitev 10 months ago

Last reply by jonzn4SUSE 10 months ago

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small video window opens in lower corner of screen

If if I'm watching a video on a site like Youtube or facebook, when I scroll away, a small window of it automatically opens in the lower corner of my screen. How can I st… (read more)

If if I'm watching a video on a site like Youtube or facebook, when I scroll away, a small window of it automatically opens in the lower corner of my screen. How can I stop this. When I scroll away I d like it to just stop the video.

Asked by Ted Nicolai 1 year ago

Last reply by Ted Nicolai 1 year ago

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Allowing video/audioaccess to a installed program

I have installed a analog to digital converter software to convert High8 tapes to digital. It is all hooked up, but the video and audio from the converter program will no… (read more)

I have installed a analog to digital converter software to convert High8 tapes to digital. It is all hooked up, but the video and audio from the converter program will no show on computer. Help!

Asked by Steve Woodford 1 year ago

Last reply by markwarner22 1 year ago

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No Audio of any kind in firefox

Good day Firefox was working fine till yesterday. No changes of any kind were made. Firefox will no longer play any audio. Audio plays just fine from every other brows… (read more)

Good day

Firefox was working fine till yesterday. No changes of any kind were made.

Firefox will no longer play any audio.

Audio plays just fine from every other browser and Windows test.

I have attempted and followed many variations of suggestions and still no sound. Been through permissions.

Any one have a silver bullet to get audio back?

Thanks

Asked by Gord Heieis 1 year ago

Last reply by Gord Heieis 1 year ago

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translate beta

The translate option pops up everytime that i open the browser or open a new window in the browser and its annoying as hell how do i remove it because i dont see any opti… (read more)

The translate option pops up everytime that i open the browser or open a new window in the browser and its annoying as hell how do i remove it because i dont see any options where i can disaple it

Asked by Conztructor91 9 months ago

Last reply by Agent virtuel 9 months ago

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incoming email sound

Hello, I use my providers web email promail.ptd.net , but they don't have where I can add a sound to incoming email or specific ones.. I did add the promail to your noti… (read more)

Hello, I use my providers web email promail.ptd.net , but they don't have where I can add a sound to incoming email or specific ones.. I did add the promail to your notifications,settings, but can you explain to me what the step would be to get their incoming email to make a sound of choice while using Firefox? or do i have to switch to an email program that already has that option? I wish Eudora would continue!

Asked by lyndastuff 12 months ago

Last reply by markwarner22 12 months ago

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Just receied a Mozilla Firefox message that my google cloud was hacked and scammers have passwords and all data. Is this a scam?

I received a messaged PURPORTING TO BE a Firefox message that my google cloud was hacked and scammers have passwords and all data. Is this a scam? Peter Neumann [edited… (read more)

I received a messaged PURPORTING TO BE a Firefox message that my google cloud was hacked and scammers have passwords and all data. Is this a scam? Peter Neumann [edited email and phone# from community support forum]

Asked by Peter Chase Neumann 12 months ago

Last reply by jscher2000 - Support Volunteer 12 months ago

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suspicious activity in my gmail

While browsing my Gmail Inbox i notice a old email i got confirming a login, but i never logged in into one of your websites infact this is my first time hearing about mo… (read more)

While browsing my Gmail Inbox i notice a old email i got confirming a login, but i never logged in into one of your websites infact this is my first time hearing about moz://a i just now log in to let you know, this might be a attacker that is secretary getting information while using fireFox,

I repeat i never logged in your services, these aren't from me

Asked by Ham 1 year ago

Last reply by Paul 1 year ago

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pop up password request

i am required to supply a foxfire/mozilla password to use my stored payment method-it pops up, however, I've never created a foxfire password and do not have one so my s… (read more)

i am required to supply a foxfire/mozilla password to use my stored payment method-it pops up, however, I've never created a foxfire password and do not have one so my saved credit card info wont work . Please advise

Asked by nic walsh 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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No Add Ons on the bar

On a brand new powerful PC just signed in and there's no Add ons showing on this device. I have two other devices where i have no issues, but this one... What can i do?… (read more)

On a brand new powerful PC just signed in and there's no Add ons showing on this device.

I have two other devices where i have no issues, but this one...

What can i do?

Asked by WatchDogsEthicalHackers 6 months ago

Last reply by Ed 6 months ago