Firefox not launching (crashing) after update 82.0

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the foll… (read more)

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the following in event viewer:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1049, time stamp: 0xb5beef21 Exception code: 0xc0000409 Fault offset: 0x00000000000a1170 Faulting process id: 0x504 Faulting application start time: 0x01d6a79d51cff95a Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: a6b172b9-a2b5-4bc0-a874-22a48b48aa06 Faulting package full name: Faulting package-relative application ID:

When trying to uninstall from Program and Features we get the following NSIS error (attached).

Asked by dirkvdm85 5 days ago

Last reply by Jonathan Watt 3 days ago

Randomly logged out of websites all of a sudden

Hello, I'm not sure when it started, maybe a week ago. When I open firefox, I'm logged out of "most" of my accounts sometimes. I'll log back in and it will last a few br… (read more)

Hello,

I'm not sure when it started, maybe a week ago. When I open firefox, I'm logged out of "most" of my accounts sometimes. I'll log back in and it will last a few browser closing and reopenings. Some websites seem to log out quicker, or it's possibly just random.

I've been using Firefox for a very long time and I've never had an issue like this. It's frustrating because I have to go through 2-factor each time a website logs me out. And so far, it hasn't happened to Discord in browser. It affects Gmail, Hotmail, Twitter, Facebook, and Reddit.

I did not change any settings recently until after it started happening (I set "Enhanced Tracking Protection" to standard thinking it would help but it hasn't).

Thank you.

Asked by alphadeus 3 days ago

Last reply by Il_Bolognese 3 days ago

lost tabs

Hi Im writing this post from my kids laptop but the problem is with my computer. I was in the middle of something when computer froze and it is now dead. I was able to ch… (read more)

Hi Im writing this post from my kids laptop but the problem is with my computer. I was in the middle of something when computer froze and it is now dead. I was able to check if I can access files from live cd and yeah I can see my files but I need to reinstall windows7. When I do it I will loose my files. I need to recover few more things than just files. The question to you is... how can I recover all my tabs, my open session, all logins, passwords etc in Firefox?. Im hoping it is stored somehow deep in windows and I can just copy/paste these files to new reinstalled windows7

Asked by splukany.piotrek 12 hours ago

Last reply by Václav Trpišovský 10 hours ago

  • Archived

Older versions of extensions?

My old PC died, luckily, I had a new (secondhand) one ready to go. I am using a pre-quantum version of Firefox. Where can I get legacy versions of extensions that I need?… (read more)

My old PC died, luckily, I had a new (secondhand) one ready to go.

I am using a pre-quantum version of Firefox.

Where can I get legacy versions of extensions that I need?

Yes, they've all been updated and maintained, but, there are several whose functions are severaly depreciated - including one where I would now have to actually PAY MONEY to do what I used to be able to do with ease on the legacy version.

Urgently seeking legacy versions that all worked fine before my old PC hit the dust last week.

Asked by janglymark1 6 months ago

Last reply by FredMcD 6 months ago

I'm trying to sync my account but I need a code and I can't access my e-mail

I reformated my pc. When i installed Firefox and tried to sync it asked for a code that was sent to my e-mail, but I can't access my e-mail. how can I recover my account … (read more)

I reformated my pc. When i installed Firefox and tried to sync it asked for a code that was sent to my e-mail, but I can't access my e-mail. how can I recover my account if I can't access my e-mail? It's there any way to contact Firefox support to recover my account by other ways?

Asked by mellamoyeison 5 months ago

Last reply by Tommy 5 months ago

New change?? No longer different PDF handling for in-browser vs. Download panela

On FF v78.0.2 (Win 10/64-bit), it used to be that I could open PDF links within a website using FF's built-in PDF Viewer. However, after saving them to disk, when I open… (read more)

On FF v78.0.2 (Win 10/64-bit), it used to be that I could open PDF links within a website using FF's built-in PDF Viewer. However, after saving them to disk, when I opened the PDF from the Downloads panel, it would open in my preferred 3rd party app. This was desired and worked perfectly.

But this seems to have changed! I either have to commit to the built-in always, or an external app always, irrespective of whether I am opening from a browser link or the download panel.

This is a terrible behavior. FF should open PDFs in the download handler (like ALL other file types there) with the OS's preferred PDF handler, which, in my case, is not FF's built-in Viewer.

If open a PDF in the built-in Viewer and save it from there, why would I want to re-open it in the built-in PDF viewer when opening from the download panel?

FF's built-in Viewer is great for a quick view of a PDF, I quite like it. But if I take the time to save it, I typically want more advanced functionality, like highlighting, filling in forms, etc. It worked perfectly before, please revert and stop fixing things that aren't broken. Or at least differentiate between the download panel and website links. Is there any hope in submitting a bug report?

Asked by vexware 3 months ago

Last reply by jscher2000 1 month ago

Can't login to YouTube, Error 405

Hello. I am having the same issue as another user, but they flagged their question as solved so I'm making a new one just in case. I can't login properly to YouTube, only… (read more)

Hello. I am having the same issue as another user, but they flagged their question as solved so I'm making a new one just in case.

I can't login properly to YouTube, only in Firefox, even after clearing cache and cookies and disabling add-ons/running safe mode. I can login to my Google account, view my playlists and recommended videos (although the main page with recommendations only shows 5 lines of videos and when scrolling further is not loading). I can't make any edits, for example add videos to the "Watch Later" playlist, that require a login. When I click login, Google shows the 405 error "The request method GET is inappropriate for the URL /youtubei/v1/browse/edit_playlist. That’s all we know." or with other URL, depending on the action taken.

What can I do? Thank you.

Asked by yana k 1 month ago

Last reply by sites 3 weeks ago

Why Firefox enforces by default extensions like Amazon, Bing, eBay, Google ?

It's a simple question: Why Firefox enforces by default extensions like Amazon, Bing, eBay, Google ? What really these extensions do? Paradox#1: Firefox enforces to use t… (read more)

It's a simple question: Why Firefox enforces by default extensions like Amazon, Bing, eBay, Google ? What really these extensions do?

Paradox#1: Firefox enforces to use those totally insecurity and unreliable companies! Paradox #2: Firefox don't even show those extensions mentioned above! Paradox #3: Even when I remove them from "Options->Search Engines" these ones keep being enabled and hidden! Paradox #4: Third party program needed to manage those Firefox hidden extensions! I Disable all above extensions by "CCleaner" and: Paradox #5: they comes back by default in every Firefox damn update!

I wish I'm wrong I would pleased if someone explain in an article, or even in few words, why all those. I think Mozilla should detailed explain.

Thanks in advance and Sorry for my English.

Asked by AntonyMan 1 month ago

Last reply by firefoxylady 1 day ago

PLEASE help! I am trying to restore my open tabs which were cleared by a restart (Windows10)!

Hi, I am seeking a job and had a number of important tabs open when I had to restart my browser. Unfortunately, it was set to clear history on restart. Is there any way, … (read more)

Hi, I am seeking a job and had a number of important tabs open when I had to restart my browser. Unfortunately, it was set to clear history on restart. Is there any way, on a windows10 pc, to recover them? Are they stored anywhere?

Asked by cubswin60611 1 week ago

Last reply by cor-el 1 week ago

PR_END_OF_FILE_ERROR

There are always PR_END_OF_FILE_ERROR type error given by Firefox when opening secure https:// official web sites of government of India, which end in gov.in Why not … (read more)

There are always PR_END_OF_FILE_ERROR type error given by Firefox when opening secure https:// official web sites of government of India, which end in gov.in Why not firefox browser allow opening such websites which are authenticated government web sites ?

Asked by cdk10 1 week ago

Last reply by cor-el 1 week ago

Firefox crash continuously in recovery mode too

Good morning, this morning after the changement of the Initial password protection in security menu, Firefox crashes immediatly, in recovery mode too.. Here Crash ID.. … (read more)

Good morning, this morning after the changement of the Initial password protection in security menu, Firefox crashes immediatly, in recovery mode too.. Here Crash ID.. Please help me to solve as soon as possible this problem. Thanks

Identificativo crash: bp-1113a858-4989-4c00-9dfd-b462f0201019

Asked by VALERIO LAVORO 1 week ago

Last reply by cor-el 1 week ago

Disable the stupid feature with browser closing by ctrl+q

Hi! Does anybody know how to disable browser closing by ctrl+q shortcut? It is too close to ctrl+w and sometimes I close the whole browser instead of one tab. Moreover it… (read more)

Hi! Does anybody know how to disable browser closing by ctrl+q shortcut? It is too close to ctrl+w and sometimes I close the whole browser instead of one tab. Moreover it is really useless and stupid feature since I have alt+f4. Why I need another shortcut which do the same stuff? And why developers ignore this issue which was reported on several forums? I tried install extension which disable it but it doesn't work for me.

Asked by jenamax 1 week ago

Last reply by cor-el 1 week ago

I cannot log in to bank after newest Firefox update

I get an error message now when I try to log in to my bank. I have 2 pc's, one Linux, the other Microsoft and Firefox on both. I get an error message when I try to log in… (read more)

I get an error message now when I try to log in to my bank. I have 2 pc's, one Linux, the other Microsoft and Firefox on both. I get an error message when I try to log in-PR_CONNECT_RESET_ERROR. How do I fix this or is it the bank's security certificate not keeping up? If I use the Edge browser, I can log in, just not on Firefox. I have no problem with any other website.

Asked by LLL 1 week ago

Last reply by FredMcD 1 week ago

paypal "cart" interface

Hi There, I'm on the firefox beta channel presently v82.0 using web browser on mac v10.15.7 and using this website "https://www.roadstercycle.com" which uses a paypal car… (read more)

Hi There, I'm on the firefox beta channel presently v82.0 using web browser on mac v10.15.7 and using this website "https://www.roadstercycle.com" which uses a paypal cart for shopping. Seems every time i add something to the cart it makes a "new" cart so i can never get more than one item in it. I have no problems with Safari - so its something to do with Firefox as opposed to the website (methinks.) I restarted firefox in "safe mode" and the problem still persists. I disabled "enhanced tracking protection" as well to noavail.

Like with most things its probably not a bug but a feature but I'd be curious to get your take on it.

Thanks, Stephen

Asked by spragues 1 week ago

Last reply by jscher2000 11 hours ago

Deathly slow website

A website I use with Firefox is very, very slow, although it was fast in the past. When I try it on my wife's computer the website is fast, yet my computer is newer and b… (read more)

A website I use with Firefox is very, very slow, although it was fast in the past. When I try it on my wife's computer the website is fast, yet my computer is newer and better than hers, so there is some kind of problem in my computer. The website is www.statcan.gc.ca. I can access Twitter and numerous other websites on my computer with no problems, but this one is deathly slow. Trouble is...I use it all the time.

I am running macOS Catalina Ver 10.15.7 on a Mac Pro. I removed Adobe Flash, emptied the cache, history, cookies, reinstalled Firefox and rebooted my computer. Did not help. The statcan website worked fine for years and now it is deathly slow, apparently for me only. Other sites are normal speed. I am puzzled. Any suggestions appreciated.

Philip

Asked by phil115 1 week ago

Last reply by FredMcD 1 week ago