Choppy video playback (YouTube, Netflix)

Since switching to Firefox I'm experiencing some trouble regarding the playback of videos on different websites which I don't experience using other browsers. At seemingl… (read more)

Since switching to Firefox I'm experiencing some trouble regarding the playback of videos on different websites which I don't experience using other browsers. At seemingly random moments there are 'stripes' visible which are quite annoying watching a video (see image). I tried restarting Firefox with Add-ons disabled and unchecked 'Use hardware acceleration when available' in the preference section but this doesn't resolve anything. Any suggestions on how to solve this? Thanks in advance!

Asked by wutru 5 days ago

Last reply by wutru 5 days ago

Tab crashes whenever I attempt to log into eBay

Every time I try to log into my eBay account, I get the following message, "Gah. Your tab just crashed." This has been happening on the last several versions of Firefox, … (read more)

Every time I try to log into my eBay account, I get the following message, "Gah. Your tab just crashed." This has been happening on the last several versions of Firefox, going back at least six months. I have no problem logging in when using Chrome or Safari, but overall I don't like either of those browsers nearly as much as Firefox. PLEASE PLEASE PLEASE help me figure out why this is happening and let me know how it can be fixed!

Asked by AustinPowers007 3 weeks ago

Last reply by AustinPowers007 4 days ago

MOZILLA_PKIX_ERROR_REQUIRED_TLS_FEATURE_MISSING caused by ocsp must staple, SSL labs says stapling is OK

Hi, I'm getting a MOZILLA_PKIX_ERROR_REQUIRED_TLS_FEATURE_MISSING error on my website cubox.dev Using Firefox Developer Edition. Nginx is configured to ocsp response, and… (read more)

Hi,

I'm getting a MOZILLA_PKIX_ERROR_REQUIRED_TLS_FEATURE_MISSING error on my website cubox.dev Using Firefox Developer Edition.

Nginx is configured to ocsp response, and disabling this flag in the advanced settings in Firefox fixes this issue, but I can't ask everyone to do that. SSLLabs are indicating that ocsp stapling is working fine: https://www.ssllabs.com/ssltest/analyze.html?d=imonia.fr&s=89.163.242.17&hideResults=on

Could someone tell me why this is an issue? Is there a problem with the way my server is stapling my responses? You can test against my server: cubox.dev

Thanks

Asked by Andy Pilate 4 months ago

Last reply by Andy Pilate 4 months ago

What is the CSS Code to remove this context menu?

Hello, What is the CSS code that I have to add to the UserChrome file to remove the following context menu item added by the "Multi Account Containers" extension? Thanks … (read more)

Hello,

What is the CSS code that I have to add to the UserChrome file to remove the following context menu item added by the "Multi Account Containers" extension?

Thanks in advance.

Asked by Malice 1 week ago

Last reply by Malice 18 hours ago

Facebook doesn't work at all on Firefox anymore.

I now only have a blank white page on Facebook. It works in Microsoft Edge (a browser I have a strong dislike for), but not on FIrefox. It worked yesterday morning, but… (read more)

I now only have a blank white page on Facebook. It works in Microsoft Edge (a browser I have a strong dislike for), but not on FIrefox. It worked yesterday morning, but since last night [10/16/2020].

Asked by vkk4 2 days ago

Last reply by vkk4 2 days ago

Everytime I open Firefox all my Add-ons get disabled. I tried other solutions, but they didn't work

I tried other solutions, but they didn't work. The Image of the Add-on turns grey like the bar at the top and doesn't work anymore. I have to manually restart it if I wan… (read more)

I tried other solutions, but they didn't work. The Image of the Add-on turns grey like the bar at the top and doesn't work anymore. I have to manually restart it if I want it to work...

Asked by Leo 1 week ago

Last reply by Leo 1 week ago

My version of FF no longer works with FB (and quite a few other sites)

Today I see that FB fails to load my profile photo album. I get a spinning circle, description and comments section to the right is blank (or photo loads but no descripti… (read more)

Today I see that FB fails to load my profile photo album. I get a spinning circle, description and comments section to the right is blank (or photo loads but no description). I check my connection activity, it's basically at 10 kbps. I run some speed tests, no problem.

So I go to MS Edge, everything on FB loads in an instant.

So the problem is FF. And that's on top of the 50%-100% of CPU that every click on FB produces. I compared it with Edge, 5%-50% of CPU.

So before I give up on FF and switch to Edge, can someone recommend another version of FF that is relatively lightweight for a low spec laptop? The latest version is a no go, as I understand it needs at least 8-16 GB of memory (!).

Thank you.

Asked by elzach 4 days ago

Last reply by elzach 3 days ago

Firefox constantly crashing over last couple of months

HI. Firefox has been regularly crashing over the last month or two. Today it's crashed 4-5 times in 10 minutes. I tried sfc /scannow just now and there were no integrity … (read more)

HI. Firefox has been regularly crashing over the last month or two. Today it's crashed 4-5 times in 10 minutes. I tried sfc /scannow just now and there were no integrity violations. I've always submitted the crash report immediately after each event, however the last few were unsubmitted when I checked the log just now, so I've submitted them too. Firefox has always been updated to the latest version. Any ideas? Cheers Ian

Asked by zobrdrool 3 days ago

Last reply by zobrdrool 1 day ago

Firefox 78.3.0 download?

Hello, anyone know where I can find the previous Firefox 78.3.0 download? It is the only one that worked for me. I found a website where I could download it, but it was s… (read more)

Hello, anyone know where I can find the previous Firefox 78.3.0 download? It is the only one that worked for me. I found a website where I could download it, but it was still the 78.3.1 version. My computer is crashing the whole time and websites do not load properly, no photos, pictures, layout etc. I have an ancient MBP on El Capitan, so need to be careful before it gives up the ghost altogether. I have the feeling these Firefox updates are more geared toward the younger computer rather than the more mature ones. I have 'refreshed' Firefox which -by the looks of it- is the same as starting up in safe mode. Though this is permanent which safe mode is not. I do not want the 'older' 77. version [on offer via the Mozilla website], nor do I want the 78.3.1 version. I want the 78.3.0 version. Anyone?

Asked by MD 1 week ago

Last reply by MD 4 days ago

Previously visited links not showing up in "purple"

Is there a straight forward Firefox option in the options dropdown menu that needs to be applied to get the visited links to highlight in purple? Normally if I search eBa… (read more)

Is there a straight forward Firefox option in the options dropdown menu that needs to be applied to get the visited links to highlight in purple?

Normally if I search eBay for an item and save the search in a separate page as newly listed items I can later return to the search and look at new items that have been listed without going over older items that I have previously viewed because the older items that I have viewed are highlighted in purple

I had to uninstall and then reinstall Firefox this week because Firefox would not load

I have deleted cookies and history

I was having the same issue for the last four or five weeks before Firefox crashed

The issue is not completely straight forward because if I search any sellers other items the listings that I have viewed highlight in Purple as does my eBay summary

Asked by karlbmw325i 1 week ago

Last reply by karlbmw325i 6 days ago

Firefox on Linux Mint

Hi, Im trying to stream a video from a website but it's just loading forever? I tried the same links on my android with FF and they are working. Do I need to install some… (read more)

Hi,

Im trying to stream a video from a website but it's just loading forever? I tried the same links on my android with FF and they are working. Do I need to install some additional codec or something?

Asked by milostrbojevic10 1 week ago

Last reply by milostrbojevic10 5 days ago

Facebook

Starting 24 hours ago, Firefox loads a blank Facebook page. Whether using my homepage bookmark or simply entering http://www.facebook.com, all I get is a blank page. I'v… (read more)

Starting 24 hours ago, Firefox loads a blank Facebook page. Whether using my homepage bookmark or simply entering http://www.facebook.com, all I get is a blank page.

I've tried: Starting Firefox in safe mode, Clearing cache and cookies, Deleting/reinstalling Firefox, Restarting my router.

Firefox opens all other websites without issue. Chrome opens Facebook as expected. I'm using Firefox 81.0.2 (64-bit) Windows 10 Home 64-bit Version: 18363.1139

I've tried reading through the over 2,000 "suggested" help topics related to Facebook loading a blank page, but none of the ones I read address this issue. What am I missing?

Thank you in advance, Don

Asked by donmn763 2 days ago

Last reply by donmn763 2 days ago

Firefox upgraded, now cannot access credit union account. "Secure connection Failed."

SECURE CONNECTION FAILED. Two days ago Firefox upgraded, now I cannot access my credit union online account. Oh, I can if I use Chrome. But I do not want to use Chrome! I… (read more)

SECURE CONNECTION FAILED. Two days ago Firefox upgraded, now I cannot access my credit union online account. Oh, I can if I use Chrome. But I do not want to use Chrome! I called the credit union. The problem is not on their end. I cleared the cache and history on my computer. I rebooted my router. Nada. I need a human being who can explain to me in plain English how to fix this problem. I am computer literate, but I don't have a degree in cyberspeak. I hope the only answer is not that I abandon Firefox and be forced into Google-world. Please Help!

Asked by kkwilliams2nd 2 days ago

Last reply by kkwilliams2nd 1 day ago

No button close, minimize

I dont have minimize and close button - I refreshed firefox and I reinstalled but problem still exsist. Problem occurs also in thunderbird. The buttons look like they are… (read more)

I dont have minimize and close button - I refreshed firefox and I reinstalled but problem still exsist. Problem occurs also in thunderbird. The buttons look like they are under the cover My comp PC - win 7, firefox 81.0.2 (64 bity), thunderbird 78.3.2 (32 bity)

Asked by V-tech 5 days ago

Default browser

I am using Windows 10 and want to make Firefox my default browser. However, when I go into settings to make it my default browser it doesn't show up as an option, only Bi… (read more)

I am using Windows 10 and want to make Firefox my default browser. However, when I go into settings to make it my default browser it doesn't show up as an option, only Bing and I,E. - it isn't even in the MS store to download, What can I do?

Asked by Stuart 2 weeks ago

Last reply by Stuart 3 days ago

Cannot watch Channel 4 On Demand even though I am in the UK.

When I try to access content from channel 4, it says that I am not in the UK. https://www.channel4.com/programmes/first-dates/on-demand/55507-004 All add-ons disabled. Sa… (read more)

When I try to access content from channel 4, it says that I am not in the UK. https://www.channel4.com/programmes/first-dates/on-demand/55507-004 All add-ons disabled. Same issue.

I am connected to a vpn and it is located in the UK. See the attached images.

I know that the vpn is fine because this works flawlessly in the google garbage browser. Actually, any browser at all. Just firefox remains blocked.

I tried with geo.enabled set to true and false as well.

Asked by matthewjmatthiesen 4 days ago

Last reply by matthewjmatthiesen 3 days ago

website download complete

first: thank you that there is no german support. firefox seems no longer to be able to download complete websites: "download < fehlgeschlagen> = failed" sometimes… (read more)

first: thank you that there is no german support.

firefox seems no longer to be able to download complete websites: "download < fehlgeschlagen> = failed"

sometimes, "retry" button seems to work, but most of css is missing then when loaded offline.

ms edge is able to download complete websites, and they can offline be loaded with firefox completely and correctly then.

sometimes, "retry" seems to work in firefox, but most of css is missing then.

Asked by mail700 2 weeks ago

Last reply by mail700 6 days ago

Bing search engine not properly working.

I have used Bing with no problems for years now, recently it has been giving a banner at the top whenever I use it stating that a website is slowing the browser, then opt… (read more)

I have used Bing with no problems for years now, recently it has been giving a banner at the top whenever I use it stating that a website is slowing the browser, then options stop or wait. I have never had this before. It comes up on every page that is opened in Bing. I have waited and never seen a web page open or anything. Also, none of the functions on the Bing page are working. I cannot click the three bar link for more options, change the safe search option, or sign in to my Microsoft account. All these links are dead. When on a page I cannot use the filter link. I also cannot click on anything at all while the banner notice is up. I have tried to get help form Microsoft and they were unable to do anything. They suggested using their browser Edge. They suggested emptying the cache, which I did with no change, and they suggested uninstalling Firefox and reinstalling it. I do not want to do this because it will destroy al my formatting and lose lots of links, etc... as it has every other time I have done this. I hope someone here will be able to help me. I prefer Bing search engine to all the others. I have tried Google and DuckDuckGo and they do not work for me, or find what I am searching for as well as Bing has. The others seem to be more for purchasing and not searching and so I do not like or trust them. Using Windows 10 on a Desk top PC, and had no trouble with Bing until the last week or so.

Asked by kluu 1 week ago

Last reply by kluu 5 days ago