Firefox 115

Dear Sir or Madam, Is it possible to get a version of Firefox ESR beyond 115.15? If so, would you be so kind to share the URL to download the installation? We still hav… (read more)

Dear Sir or Madam,

Is it possible to get a version of Firefox ESR beyond 115.15? If so, would you be so kind to share the URL to download the installation?

We still have a few Windows Server 2012 boxes that are using Firefox 115.15, except Tenable is reporting the version as with vulnerabilities.

Thank you!

Asked by george.alexandres 1 day ago

Last reply by James 4 minutes ago

New tab and downloads buttons keep relocating to the right side of the tabs bar when opening Firefox

Hello, Every time I close and reopen Firefox, the new tab and downloads buttons relocate to the far left of the tabs bar. This can be fixed temporarily by customizing th… (read more)

Hello,

Every time I close and reopen Firefox, the new tab and downloads buttons relocate to the far left of the tabs bar. This can be fixed temporarily by customizing the toolbar but the icons move back when Firefox is closed and reloaded.

Prior to this issue, I had installed a custom theme by Mozilla and have since removed it, but this hasn't fixed the issue.

Additionally, I was watching a YouTube video in full screen mode and, when I left full screen mode, all of my bookmarks, the home button, the new tab, downloads, and nearly every other button in the area were gone. I was able to fix this by customizing the toolbar, but ever since then, the new tab and downloads buttons have migrated. The video I was watching was fairly long so I'm not sure what caused the mass exodus of buttons or exactly when it happened.

Is there anyway to make the buttons stay put?

Thank you.

Asked by florsolitaire 15 minutes ago

Pacific Gas & Electric (PG&E) no longer allows Firefox'

Pacific Gas & Electric (PG&E) no longer allows Firefox'. When I try to execute the login function on the PG&E.com website, it says Firefox browser not support… (read more)

Pacific Gas & Electric (PG&E) no longer allows Firefox'. When I try to execute the login function on the PG&E.com website, it says Firefox browser not supported. I was told to use Chrome Mask, but I couldn't get this to work either. Maybe I don't know how to use Chrome Mask. Would somebody try to install Chrome Mask and log into pg&e.com, click on the login box and put in some fake username and password. Then tell me if they could make it work.

Asked by Ralph 23 minutes ago

Cannot clear history

Cannot clear browsing history. Delete page does not work. Clear recent history does not work. I tried uninstalling and reinstalling but I think it automatically importe… (read more)

Cannot clear browsing history. Delete page does not work. Clear recent history does not work.

I tried uninstalling and reinstalling but I think it automatically imported everything which was not desirable in this case.

Do not have account or sync so it is not pulling from either of those places

Asked by tr4vis414 30 minutes ago

Removing "Other Bookmarks, Bookmarks Menu" permanently!

Hi everyone! Help me to solve the issue to get rid of these two folders in sidebar and drop-down menu. Is there any kind of tweaks css? I use Firefox 130.0 version. Look … (read more)

Hi everyone! Help me to solve the issue to get rid of these two folders in sidebar and drop-down menu. Is there any kind of tweaks css? I use Firefox 130.0 version. Look at the screenshot https://postimg.cc/vx5PCK0q

This link https://support.mozilla.org/questions/1389957 helped me but not for all cases.

Asked by bitsukha 2 days ago

Last reply by bitsukha 38 minutes ago

Firefox will not open on a windows 11 pc AFTER UPDATING

Firefox will not open after downloading your latest update. An error message comes on screen: The file directory is corrupted and unreadable. This is occurring on a win… (read more)

Firefox will not open after downloading your latest update. An error message comes on screen: The file directory is corrupted and unreadable. This is occurring on a windows11 pc. I can open other files thru the microsoft browser. I'd appreciate some help, thanks, Gary

Asked by geeflagg24 1 hour ago

  • حُلّت
  • المُؤرشفة

How do I report a problem with Firefox Web Browser?

I use Firefox web browser, my OS is Windows 10 pro. I am the webmaster for site http://eckankarinoklahoma.org. When I revise and update the website pages, Firefox doe… (read more)

I use Firefox web browser, my OS is Windows 10 pro. I am the webmaster for site http://eckankarinoklahoma.org. When I revise and update the website pages, Firefox does not recognize the changes made until I hit the reload (renewal) button to the right of the address. However, when there is no reload button for a page, Firefox never will recognize the changes that have been made until I delete my browsing history. It appears to be read web history pages. I've tried everything, from reloading the page to getting out of the site and returning, etc. to get Firefox to recognize the changes but it will not. Like I said, the only way I can get it to recognize the changes is to delete my history, which is a real pain. The page that doesn't have a reload button is a password protected page. See site mentioned above and click left hand menu item "Members Login here." However, by visiting this page you won't be able to see the problem until you have visited it, and then again after it has been revised. The only revision made to this page is the date in the label asking for the password. The password works fine, it's just that the label never updates and this is important for users to know in which article to find the password. Sorry for the wordiness of this, but I hope you get the idea of the problem.

Asked by lightofhu 8 years ago

Answered by jscher2000 - Support Volunteer 8 years ago

  • مغلق

Problems signing in to credit card online banking site after Ver 129.0 update

After Firefox updated my browser version to 129.0, my username and password no longer work on my credit card website. I contacted tech support at the credit card banking … (read more)

After Firefox updated my browser version to 129.0, my username and password no longer work on my credit card website. I contacted tech support at the credit card banking site through a live phone call. I told them about the upgrade and also that I can use Firefox on my iPhone to login successfully. I don't know what version is currently on my iPhone but it does work there. This problem is specifically on my Mac Mini. I also can login using same password and username on the Mac through Safari. Their tech support said the problem is with that version (129.0) Firefox web browser. What say you? Thanks.

Asked by kccwmu1973 2 months ago

Last reply by kccwmu1973 2 months ago

  • حُلّت

After Firefox update bill payment on PNC banking site stopped working

Firefox updated to version 131.0 64 bit. Bill payment functions on my banking web site stopped working. I cleared cache and cookies and restarted PC but didn't fix it. I … (read more)

Firefox updated to version 131.0 64 bit. Bill payment functions on my banking web site stopped working. I cleared cache and cookies and restarted PC but didn't fix it. I tried using Microsoft Edge and the banking web site worked as always. The bank IT person said it was a Firefox problem. Also, the site says not to block 3rd party cookies, enable cookie tracking and cross-site tracking. In Firefox, I made all changes to allow these things for this site but it still doesn't work. Looks like the latest Firefox update is causing a problem that always worked in the past, while trying to fix something else.

Asked by SLokos9939 3 days ago

Answered by NoahSUMO 2 days ago

  • حُلّت

Upgrade to version 131.0 broke my Internet Bill Pay website

I use Internet Bill Pay through my bank, and it has always worked correctly with Firefox. I have enhanced tracking protection turned off for the site secureinternetbank.… (read more)

I use Internet Bill Pay through my bank, and it has always worked correctly with Firefox. I have enhanced tracking protection turned off for the site secureinternetbank.com and I have cookies authorized in my exceptions list. Today I got this message:

Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings."

Bank says it hasn't changed anything, and no tweaks I tried on privacy settings fixed it. I believe it's an issue with the new version. Can you tell me how to fix it or let me know when Firefox will fix it? The site works fine in Microsoft Edge, but I'd like to avoid using Edge.

Thanks.

cps

Asked by La_Sombra 1 week ago

Answered by NoahSUMO 14 hours ago

  • حُلّت

Facebook Messenger Video Calling/Chat

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported… (read more)

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Asked by wolfdad 4 months ago

Answered by wolfdad 3 months ago

131.0.2 didn't fix malware bug

Running Firefox on macOS Sequoia 15.0. Afternoon of Tuesday, 8 October, Firefox abruptly ceased loading any pages. I eventually learned of the malware incident and down… (read more)

Running Firefox on macOS Sequoia 15.0. Afternoon of Tuesday, 8 October, Firefox abruptly ceased loading any pages. I eventually learned of the malware incident and downloaded Firefox 131.0.2 last night and overwrote the existing file. It worked for a brief moment, then also ceased functioning. Have downloaded 131.0.2 several times now, with no further success. Currently dead in the water with Firefox, and stuck with Safari. :(

Asked by scribere.iussit.amor 3 hours ago

wireless cursor

Wireless cursor just gone after this last update. Changed the battery and all the usual tap, blow on it, no luck. Purchased a new mouse from amazon and no improvement. … (read more)

Wireless cursor just gone after this last update. Changed the battery and all the usual tap, blow on it, no luck. Purchased a new mouse from amazon and no improvement. I found an article to fix this but cannot find what they refer to or understand the names used. I am just there saying, the what? go were?

Asked by 2greenwings 4 hours ago

Tiny Font Problem Returns

I have dealt with this tiny font problem before but did not retain the fix because I actually thought I had solved the problem once and for all. BUT, I wake up this morn… (read more)

I have dealt with this tiny font problem before but did not retain the fix because I actually thought I had solved the problem once and for all.

BUT, I wake up this morning, having made no changes to this laptop overnight, only to discover that the fonts on my Firefox browser controls are tiny tiny tiny.

I expect Firefox/Mozilla to resolve this LONG-STANDING problem once and for all. I have made no changes to this browser in the last 24 hours. There were two MS updates that occurred overnight, but I doubt this affected the fonts on the Firefox application.

If there is a straightforward FF/Mozilla doc that addresses this problem (since it is recurring and well documented by others over the years), I would appreciate a link to this document. And if there is a known problem with certain MS updates I would appreciate knowing about this as well.

TIA

Asked by eb25390119 4 hours ago

new version 131.0.2

I just installed the new Firefox version (131.0.2) and the installation gave me a new desktop lnk (the old one is still on the desktop). The new link (to an .exe file in… (read more)

I just installed the new Firefox version (131.0.2) and the installation gave me a new desktop lnk (the old one is still on the desktop). The new link (to an .exe file in "C:...\AppData\Local\Mozilla Firefox\browser") starts the new version of Firefox in its newborn virgin state, i.e., EVERYTHING from my previous version is missing.

The old link (which points to an identical .exe file in a completely different directory "C:\Program Files\Mozilla Firefox\browser" with same date stamp as the .exe file mentioned above) when executed results in an error message: Platform version '131.0' is not compatible with

                                                                                              minVersion >= 131.0.2
                                                                                              maxVersion <= 131.0.2

NOTE: The files in each of these two directories appears to be identical. I really want my old profile back.

HELP!

Asked by TrueNorth 22 hours ago

Last reply by Dan MT 4 hours ago

How do I Stop the Menu bar on Firefox from Disappearing?

How do I keep the Menu bar on Firefox from disappearing? When I used Firefox the menu bar showing my tabs, website url, etc was always visible in full screen. Now it dis… (read more)

How do I keep the Menu bar on Firefox from disappearing? When I used Firefox the menu bar showing my tabs, website url, etc was always visible in full screen. Now it disappears when I scroll down and I have to bring it back with my mouse to keep it visible. Is there a way to feel it visible full time? I can't find it in the settings menu and I have never had this problem before.

Asked by WhatsGoingOn 4 hours ago

Can no longer sign in to Last Pass account

I can no longer sign in to Last Pass on Firefox but can sign in on Chrome. I've been a loyal Firefox user for years. I don't want to switch to another browser. How can I … (read more)

I can no longer sign in to Last Pass on Firefox but can sign in on Chrome. I've been a loyal Firefox user for years. I don't want to switch to another browser. How can I fix this?

Asked by karen.allen 4 hours ago