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Profile Randomly Inaccessible

I opened up Firefox just now to find that my two profiles currently in use are completely inaccessible. I was faced with a "Create Profile" dialogue that launched me into… (read more)

I opened up Firefox just now to find that my two profiles currently in use are completely inaccessible. I was faced with a "Create Profile" dialogue that launched me into a brand new profile with none of my settings, keybinds, cookies, extensions, anything. Despite this, I know for a fact that my old profiles are *still* there. As you can see my profile folders are right there, with all their data intact as far as I can tell from inspecting their contents, yet they are not accessible from the about:profiles.

Please help me. What is happening with the profile manager? How do I access those old profiles?

Asked by robert_phan 12 hours ago

Answered by robert_phan 8 hours ago

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Problems loading websites with latest version of Firefox

Is anyone else having problems with the latest version of Firefox not rendering Google Calender, Amazon.com and other websites? … (read more)

Is anyone else having problems with the latest version of Firefox not rendering Google Calender, Amazon.com and other websites?

Asked by mdelapa 20 hours ago

Answered by jonzn4SUSE 17 hours ago

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Laptop rebooted; is there a way to recover the open tabs? I was thinking through sync history?

I had 10 or so tabs open on my laptop. I rebooted my laptop because iMessages failed, and i forgot to make a note of which tabs were open. They didn't restore upon reboot… (read more)

I had 10 or so tabs open on my laptop. I rebooted my laptop because iMessages failed, and i forgot to make a note of which tabs were open. They didn't restore upon rebooting. Is there somewhere this history gets synced? Its not in the 'recently closed tabs' because some of the tabs had been open for a while. thoughts?

Asked by dbschlos 1 day ago

Answered by Denys 1 day ago

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Bank website always adds password but the passwords have never been saved! And they're incorrect!

My bank website asks for pin and password codes but each character option displays the fancy Firefox symbol which I can;t delete. The passwords for the site have never be… (read more)

My bank website asks for pin and password codes but each character option displays the fancy Firefox symbol which I can;t delete. The passwords for the site have never been saved but I can't enter the correct password characters because I can't override the symbol. I'm having to access this bank account on Chrome unfortunately. Most frustrating because the website is not listed in "Saved passwords" so I can't edit it! Thanks Mike Bathgate

Asked by Mike Bathgate 1 day ago

Answered by Vexi 1 day ago

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Shortcut Tabs

‘My shortcut tabs (2 lines) have quit appearing when I click on '+'. How do I restore without trying to remember them all?’

Asked by Bill 2 days ago

Answered by Denys 1 day ago

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Cannot run YouTube Videos

After the latest Firefox update, I could run YouTube without problems for several weeks. Now YouTube will not run. How do I fix this issue? I suspect it is due to an adb… (read more)

After the latest Firefox update, I could run YouTube without problems for several weeks. Now YouTube will not run. How do I fix this issue? I suspect it is due to an adblocker but not sure!!

Asked by kjwilshier 1 day ago

Answered by Paul 1 day ago

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Google Cloud Monitoring dashboards unusably slow

Hi all! Happy Firefox user for over 20 years here. Recently I've had to switch to Chrome for one of my use cases, Google Cloud Monitoring dashboards. They're evidently JS… (read more)

Hi all! Happy Firefox user for over 20 years here. Recently I've had to switch to Chrome for one of my use cases, Google Cloud Monitoring dashboards. They're evidently JS- and data-heavy, and they're often unusably slow in Firefox. I often see delays of 10s or seconds when clicking any button or link, rendering data, or doing anything else. They also seem to get slower the longer their tab is open in the browser. They're way more usable in Chrome; maybe not perfect, but drastically better.

Any thoughts?

I've used about:performance to take a profile on https://profiler.firefox.com/, and uploaded it to share.firefox.dev , and I know it claims to sanitize personal info, but I'm still a bit leery of posting the link publicly. Happy to share it with a Mozilla employee if that would help.

Asked by Ryan 3 months ago

Answered by Ryan 1 day ago

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raindrop.io Broken on Firefox 140

I am using the Raindrop (raindrop.io) bookmark manager. It has been working fine on Firefox for years. However, with my recent update to Firefox 140, it is broken. Specif… (read more)

I am using the Raindrop (raindrop.io) bookmark manager. It has been working fine on Firefox for years. However, with my recent update to Firefox 140, it is broken. Specifically, I can no longer use the highlighting function. It works fine on Chrome, but not on Firefox. I've seen several similar reports on Reddit's Firefox forum (r/firefox).

What to do? I don't want to have to switch to Chrome. Suggestions appreciated.

Asked by LN108 2 days ago

Answered by jscher2000 - Support Volunteer 1 day ago

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Adding shortcut to homepage

I've added pinned shortcuts to my homepage before, but am not able to do so now. I read the instructions, but am not seeing the three dot icon for the menu on my address … (read more)

I've added pinned shortcuts to my homepage before, but am not able to do so now. I read the instructions, but am not seeing the three dot icon for the menu on my address bar. I have bookmarked the site and it is showing in bookmarks.

What am I doing wrong?

Asked by dlbuttram 2 days ago

Answered by Bradforth 1 day ago

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It takes firefox over 30 seconds to list files in a local location when i first click OPEN to upload a file

If I need to upload a file I click on the OPEN or BROWSE button in the website, Open File dialogue opens trying to list the location it is already looking at, and it hang… (read more)

If I need to upload a file I click on the OPEN or BROWSE button in the website, Open File dialogue opens trying to list the location it is already looking at, and it hangs for over 30 seconds before listing files. This is windows 11, but it did it when i had windows 10 too. I dont know what to do.

Asked by paulbrightley 1 week ago

Answered by jonzn4SUSE 4 days ago

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Xfinity Streaming Service

Xfinity streaming works on Chrome and Safari but it stopped working on Firefox a few days ago. Why? I am using the latest Firefox version 140.0.4 (64 bit) and I can onl… (read more)

Xfinity streaming works on Chrome and Safari but it stopped working on Firefox a few days ago. Why? I am using the latest Firefox version 140.0.4 (64 bit) and I can only receive my emails. The connection to the streaming service does not open. The Xfinity logo just sits there spinning and no connection. Please fix this. I much prefer Firefox to other browsers BUT....

Asked by Royce Saunders 4 days ago

Last reply by Denys 2 days ago

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Co to są witryny z ograniczeniami, co to są strony ograniczone przez Mozillę?

Witajcie Co to są witryny z ograniczeniami, co to są strony ograniczone przez Mozillę, o czym mowa na stronie https://support.mozilla.org/pl/kb/dlaczego-niektore-dodatki… (read more)

Witajcie

Co to są witryny z ograniczeniami, co to są strony ograniczone przez Mozillę, o czym mowa na stronie https://support.mozilla.org/pl/kb/dlaczego-niektore-dodatki-nie-sa-dozwolne-na-stronach-ograniczonych-przez-mozille?as=u&utm_source=inproduct#firefox:win10:fx135 ?

Asked by BoSz Poznan 3 months ago

Last reply by Jerine Akter 2 days ago

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session backups inadequate

I keep a lot of tabs open (~60) in any particular session - I find it's faster in this way to get back to a site. About every six months or so, I lose *all* these tabs b… (read more)

I keep a lot of tabs open (~60) in any particular session - I find it's faster in this way to get back to a site.

About every six months or so, I lose *all* these tabs because of Firefox's inadequate session backup system. It only saves two or three total backups, some of which are completely out of date. But the worst scenario is when (1) some site pops up a new window; (2) I mistakenly close my main window before the new window; (3) I open this new saved window once or twice by accident, causing my 60-tab session backup to be overwritten.

Using a third-party session manager (I have tried all the well-known ones) can mitigate this problem, but doesn't really solve it because the re-opened sessions aren't quite in the same format as Firefox sessions and so lose information. In particular, I often lose each tab's icon as well as metadata for Tree Style Tab.

Could Mozilla please consider a more robust session backup system for Firefox? All it would take (I think) is to allow the user to choose the total number of backup sessions and the frequency at which a new session is added. Thank you!

Asked by carl.andersen 3 days ago

Answered by jonzn4SUSE 2 days ago