Firefox Community Forum

When I switch to Private Browsing mode, I still see the icon showing I'm logged into my account, and if I click it, it says it's still syncing and stuff. Why is my account even there in private browsing? The private browsing shouldn't even know I have an account, or even be able to be logged into an account at all, much less still be syncing. I shouldn't even be seeing that little icon at all.

I'm using Firefox 153.0 on a Windows 11 desktop. I'm trying to use the feature that backs up my profile (bookmarks, history, and other data). When I turn Backup on, I'm asked where to store the backup, and I accept the default of putting it on my OneDrive. When a backup begins, an empty folder named "Restore Firefox" appears in my OneDrive, as expected. Firefox shows a message like "backup in progress." After a minute or so, the "Restore Firefox" folder disappears. After another minute or so (not immediately), Firefox tells me the backup failed and that I should try again later.

I assume the backup failed because the folder it was trying to use isn't there, but why did it get deleted?

There is ample space on my OneDrive and on my local system (100s of GB). I am using the ESET security software package, but it did not raise any warnings or errors.

Firefox used to display an AI overview response at the top of the page when you asked a question. That feature has disappeared on my systems. I assume that is because of the new AI controls. Is that function still available? If so, how do I re-enable it on Windows 10? The only video I could find addressed it for Windows 11 but I'm not there yet.

I have extensive bookmark collections organized under my bookmarks toolbar. I use different bookmark sets at home and work. I need them remain separate but would like them to be backed up and synced. For example, if I'm at home, I want to be able to toggle over to my WORK bookmarks with all the latest updates. Basically, I need distinct bookmark identities but don't care about keeping other work/home stuff isolated.

I tried making home and work profiles, but syncing them to my Mozilla account merged the bookmarks which was a mess that took a long time to straighten out.

Can 2 profiles be synced to the same Mozilla account without merging bookmarks toolbars? If I have to create a separate Mozilla account for each profile, that kind of defeats the purpose.

I've looked at the available docs but can't see a fix. Can someone advise how I can either:

A) Sync multiple profiles (with bookmarks) to my Mozilla account without merging the bookmarks toolbars B) Find another solution to let me toggle bookmark sets.

I have the VPN from Firefox and I have chosen United States for location.Do I now simply search (google or whatever engine) or is there something else thhat I am missing?

yahoo mail keeps requiring me to get code from gmail to view my mail. problem may be that my cookies are deleted when i close firefox. windows 11 desktop. Thanks for Your help

Firefox Desktop version 152 has a terrible homepage layout. Too much space is unusable, the huge logo can't be removed to save space, and the layout for bookmarks is a mess. I'm going to add 2 images taken from previous versions to show what I (and I'm sure many other users) would like to see.

Mozilla developers really need to fix this problem.

A month ago, I raised this question, but there was no answer. The problem is still here, and forgive me for posting it again. Maybe this time someone experienced will see it. Let me know if you encounter the same problem, maybe we can discuss it out. And thank you to everyone who spares time to read this post. Below is the original question. I'm a Chinese firefox user, so the following descriptions are translated and may not be so accurate. And the attached image is also Chinese, if necessary please use a translation app or somewhat to see it. I have only one default profile in my Firefox account, and I have stored a large number of passwords and bookmarks in this default profile. For certain reasons, I signed out of this profile while retaining the local data such as passwords—meaning that, apart from not being logged in, my browser state remains exactly the same as before. Now I wish to sign back in to enable synchronization. I can see a "Sync and Save Data" button prompting me to log in. After clicking this button, I am asked to enter my username and password, but then I receive a message stating that I have reached the account limit for this profile, and that this profile was previously synced to another account. This is absurd, as I do not have another account, nor have I ever synced this profile to any so-called other account. As a result, I am unable to sign in on this current profile.

Hi Moz Support,

I've had this happen several times before, but this time it really annoyed me.

I sent tabs from one Firefox instance to another on another device. I closed these tabs on the source device. These tabs were quite old this time, I'd not opened them in a while - this becomes important later.

On the destination device, let's call it "madbilly's destination Firefox", these tabs didn't arrive. After doing a couple of tests where I sent a tab from my mobile to this instance, I realised that this was a similar problem to what I'd had before, which is one where a Firefox instance/profile for some reasons "resets" itself and it seems to create a new instance in Firefox Sync. Tabs which have previously been sent to "madbilly's destination Firefox" don't arrive, because (I think) it's not registered in Firefox Sync as the same instance. These sent tabs, if closed on the source instance (which I did) are lost, unless one reopens the source instance and Ctrl-Shift+T reopens closed tabs. Unfortunately, in this case because the tabs were old and I hadn't opened them for a while there was no way to do this, because Firefox doesn't remember closed tabs which are not stored in memory (another bug, any fix?), except for looking in old session store backups which I'm going to do after I write this post, though I don't know if that will work.

Also, on Android, because it only remembers 10 closed tabs it's not really feasible to retrieve lost sent tabs this way either, and as there's no access to the session store backups the tabs are definitely lost.

Oddly, when this happens "madbilly's destination Firefox" usually appears twice in the send-tab-to menu, but in this case it didn't. To be able to send to this instance I had to sign out of Firefox sync on this instance and sign in again. Then the same instance appeared twice in the sync menu, the old one being now unreachable.

I'd like to know: 1. Why does this happen? 2. How to avoid it happening? 3. Is there a bug registered about this? 4. When will it be fixed and prevented from happening again.

I generally find that this happens when a Firefox instance isn't shut down properly, which on my old desktop I put down to it running out of resources, but on this shiny new laptop from work that doesn't make sense.

All help much appreciated thanks :)