Showing questions tagged:

Stopping App / Computer Pop-ups ~ Notifications

Hello: I'm not certain if this question comes under Firefox or not: How do you stop a specific computer software program-app pop-up notification (popping out from the low… (read more)

Hello:

I'm not certain if this question comes under Firefox or not:

How do you stop a specific computer software program-app pop-up notification (popping out from the lower right corner of your computer)?

As an example, I have a utility program, IOBIT Malware System Care that pops-up various notifications such as "update notice," "renew," "discount sale" or whatever notice or ads that is 'pushed'.

-I went to my Windows 11 list of installed app "notifications" and this program is not listed. -I tried contacting tech support but they haven't responded. -I went to Firefox 'Settings' -> Privacy & Security->Permissions and then I opened up 'Exceptions' to see if I can block something. It wants me to put in a specific website. The issue is not a website but coming within a software / app program.

So how and where do I stop a "pushed' notification? I assume it's coming in via my browser / Firefox?

Thank you in advance,

Steven

المُؤرشفة 1 559

Disappearance of saved groups tabs

Hello One morning about a week ago I woke up and opened my computer. Some update has probably been installed, and all the tab groups that I have diligently organized and … (read more)

Hello

One morning about a week ago I woke up and opened my computer. Some update has probably been installed, and all the tab groups that I have diligently organized and saved - disappeared!

The tabs disappeared and all the sites saved within them disappeared also.

Please your help

المُؤرشفة 9 553

Xfinity Streaming

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity… (read more)

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity Streaming does not open. I receive my Comcast email through FireFox but when it comes to streaming content, the Xfinity logo just sits there and does not open.

المُؤرشفة 12 550

Session Lost due to Firefox Crash

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted.… (read more)

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted. I tried to recover them using shadow explorer, but these files are corrupted, so I've had no success reading them. Is there a way to fix the corrupted files? Alternatively, because I've had sync enabled for open tabs, is there a log for past open tab synchronizations? If this was stored on the cloud, it may be possible to retrieve that table and restore the list of open tabs that way?

المُؤرشفة 21 550

Remove "This time search with logo" on address bar

I turned on my PC after a long time, and it seems something about firefox has changed in the way I don't like. The logo to the extreme left of the address bar which shows… (read more)

I turned on my PC after a long time, and it seems something about firefox has changed in the way I don't like. The logo to the extreme left of the address bar which shows "This time search with" options on left-click is annoying to the eye. Picture attached below. Is there anyway you can remove/disable that logo with about://config or anything else.

Using latest version of Firefox on linux.

حُلّت المُؤرشفة 2 528

How to copy a mailto email link to the clipboard?

I'm simply trying to email someone using the email link on their site. The link is a mailto link which requires an email application (which I don't have). All I want is t… (read more)

I'm simply trying to email someone using the email link on their site.

The link is a mailto link which requires an email application (which I don't have). All I want is to copy the link to the clipboard.

Firefox lets me right click the link and copy the email address, but this doesn't allow me to provide the required Subject specified by the site's author.

I could have sworn Firefox used to have this feature. Netscape and IE certainly always had it back in the day.

Open 3 524

Widevine Plugin Crashes Trying to Stream Content

Since I updated to Firefox 141.02 I have not been able to play videos on Paramount+ or Netflix. I get an error on the top that says the Widevine plugin has crashed on bo… (read more)

Since I updated to Firefox 141.02 I have not been able to play videos on Paramount+ or Netflix. I get an error on the top that says the Widevine plugin has crashed on both streaming services. I have checked that the plugin is on and there are no updates. I am on Ubuntu 24.04. Video on YouTube plays as normal

المُؤرشفة 2 523

Deleting Bookmarks

I have Firefox installed on three Windows Desktop Computers. On one, I just cannot delete Bookmarks, no matter what suggestions I try. Verify Integrity of the database … (read more)

I have Firefox installed on three Windows Desktop Computers. On one, I just cannot delete Bookmarks, no matter what suggestions I try. Verify Integrity of the database produced no results. I do not, for a variety of reasons, sync bookmarks (or anything else) between the three installations. Experienced user that has spent far too long on what should be a simple issue.

المُؤرشفة 6 518

Your PC doesn't have an app that can open this link. Try looking for a compatible app in the Microsoft Store.

Installed Firefox on my laptop. Already running on my desktop. Whenever I try to open a link, I get: Get an app to open this 'microsoft-edge' link Your PC doesn't have … (read more)

Installed Firefox on my laptop. Already running on my desktop.

Whenever I try to open a link, I get: Get an app to open this 'microsoft-edge' link

Your PC doesn't have an app that can open this link. Try looking for a compatible app in the Microsoft Store.

Is this Microsofts way of saying "Use Edge?" Can I change settings to make it work?

Locked المُؤرشفة 5 514

Recent update deleted all my bookmarks and history

After the latest auto update all of my history, tabs/windows, and bookmarks were deleted and I can't recover them. I have tried importing bookmarks and it does not allow … (read more)

After the latest auto update all of my history, tabs/windows, and bookmarks were deleted and I can't recover them. I have tried importing bookmarks and it does not allow me to upload an old data file and I can't restore my previous session. I tried checking both profiles but neither had my information saved and now when I open the about:profiles says "Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes."

I'm scared to try anything else because I don't want to mess anything up further but I really need my tabs and history back.

I restarted my computer and then reopened firefox and it had updated and I noticed my bookmarks were gone but my windows/tabs were open, so I tried to choose a file on the bookmark backup and nothing was happening so I restarted and after that all my history and tabs were gone and I couldn't restore them.

المُؤرشفة 2 496

Application error: a client-side exception has occurred

I am using Firefox desktop on Windows 11. I have downloaded hundreds of articles from this website, with no problem until yesterday. I accessed the website using Edge, an… (read more)

I am using Firefox desktop on Windows 11. I have downloaded hundreds of articles from this website, with no problem until yesterday. I accessed the website using Edge, and it worked fine.

When trying to access a particular article to download it to Ancestry, the following message appears:

Application error: a client-side exception has occurred (see the browser console for more information).

I accessed the browser console for more information, which I'm sure someone can understand, but not this grandma. This is what I got:

The resource at “https://www.newspapers.com/static/js/consent/sourcepoint.js” preloaded with link preload was not used within a few seconds. Make sure all attributes of the preload tag are set correctly. ChunkLoadError: Loading chunk 3683 failed. (timeout: https://www.newspapers.com/_next/static/chunks/3683-ff579d469765b88f.js)

   NextJS 6

1528-4da4b08762a551e1.js:1:4065 Uncaught Error: Minified React error #423; visit https://react.dev/errors/423 for the full message or use the non-minified dev environment for full errors and additional helpful warnings.

   NextJS 17

1dd3208c-fc303f05ffab3b31.js:1:118350 Source map error: Error: request failed with status 403 Stack in the worker:networkRequest@resource://devtools/client/shared/source-map-loader/utils/network-request.js:43:9

Resource URL: https://www.newspapers.com/_next/static/chunks/1528-4da4b08762a551e1.js Source Map URL: 1528-4da4b08762a551e1.js.map Source map error: Error: request failed with status 403 Stack in the worker:networkRequest@resource://devtools/client/shared/source-map-loader/utils/network-request.js:43:9

Resource URL: https://www.newspapers.com/_next/static/chunks/webpack-b55f805a59a40ebd.js Source Map URL: webpack-b55f805a59a40ebd.js.map Source map error: Error: request failed with status 403 Stack in the worker:networkRequest@resource://devtools/client/shared/source-map-loader/utils/network-request.js:43:9

Resource URL: https://www.newspapers.com/_next/static/chunks/1dd3208c-fc303f05ffab3b31.js Source Map URL: 1dd3208c-fc303f05ffab3b31.js.map

I really don't want to stop using Firefox, but I need a usable browser. Can you help me?

المُؤرشفة 3 488

Firefox fails to open pdf downloads in default application

Firefox 136.0.1, Linux 6.8.0-55, have set Okular as default pdf application, however Firefox will not open pdf file when downloaded nor will it open the file when select… (read more)

Firefox 136.0.1, Linux 6.8.0-55, have set Okular as default pdf application, however Firefox will not open pdf file when downloaded nor will it open the file when selecting Open File from the Download Icon on the toolbar. Only was I can get to file is to select Show in Folder option and open from within Dolphin.

حُلّت المُؤرشفة 9 488

gmail

when I try to log into my gmail account, it is asking me to verify by log in first to an inactive account that was linked to my gmail account. with Chrome I have no probl… (read more)

when I try to log into my gmail account, it is asking me to verify by log in first to an inactive account that was linked to my gmail account. with Chrome I have no problem log in to my gmail account

Open 2 470

Missing tabs, history and bookmarks after update

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please he… (read more)

Is it possible to restore firefox to a previous version to recover all my data? After update, all my firefox pages, tabs, bookmarks and history have vanished. Please help me recover or restore. Thank you!

المُؤرشفة 3 469

Screen sharing permissions in Google Meet

When using Google Meet in Firefox browser, I am only able to share my window, not my screen. When I choose "share screen", it says I must change my permissions - but my p… (read more)

When using Google Meet in Firefox browser, I am only able to share my window, not my screen. When I choose "share screen", it says I must change my permissions - but my permissions settings have not changed and this is a problem I have started having only in the last few days.

I do not know where I am supposed to change these permissions settings.

I have checked my permissions in settings > privacy & security > permissions - there is nothing there about screen sharing.

I have checked my permissions in padlock > connection > more information > permissions and the only options I have for screen sharing are "always ask" (default), which is set. The only other option I have is "block" which is not set.

My Firefox browser is up-to-date.

Can anyone help? Thanks!

المُؤرشفة 6 469

Facebook

I have my FF preferences setting as "Strict". But somehow Facebook people were able to hack into my FF account, and obtain my password for FB and other passwords? This co… (read more)

I have my FF preferences setting as "Strict". But somehow Facebook people were able to hack into my FF account, and obtain my password for FB and other passwords? This comes directly from my Firefox preference page Red Warming Box includes & states on Sept 30, 2025 Facebook Hacked & Gained access to my account. Not a person, it states Facebook did it. And to change my FB password ASAP. So I go to my FB account go through their lame motions and they say they will not allow me to do so because I haven't used my account very long and they don't know if it is me trying to change my password. My question is what do I do now and how to prevent any social media outlet of simply hacking into my Mozilla account or my Firefox accounts? Please help. Seems like their should be a law against this type of intrusion gathering save password and etc.

Open 2 459

Remove suggested autofilled username

For some reason Firefox remembered my phone number and is now trying to use it as a login when I attempt to login or register in any service. I've checked my saved passwo… (read more)

For some reason Firefox remembered my phone number and is now trying to use it as a login when I attempt to login or register in any service. I've checked my saved passwords and autofill data, but I cannot find it, there's only usernames and passwords, and I have no saved autofill data, no phone number. Where can I look for it to remove it?

المُؤرشفة 1 451

How do I delete all of my browsing sync data?

Hello, I would like to clear all of my sync data from my firefox account. This includes browsing history, passwords, payment methods, extensions, bookmarks, favourites, … (read more)

Hello,

I would like to clear all of my sync data from my firefox account. This includes browsing history, passwords, payment methods, extensions, bookmarks, favourites, themes.

Thank you for your time.

المُؤرشفة 3 443