Showing questions tagged: اعرض كل الأسئلة
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Biometric authorization

Hi! I am trying to have a biometric authorization with touch ID on Mac, and it says on the website that the option should pop up when i go to the password settings, but i… (read more)

Hi! I am trying to have a biometric authorization with touch ID on Mac, and it says on the website that the option should pop up when i go to the password settings, but it doesn't, and I don't know how to do it otherwise, or if I should use an extension for example. I find this feature very useful to keep my infos private! Thank you in advance and have a good day!

Asked by yourinaldo 2 years ago

Last reply by James 2 years ago

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resolve data breaches found by firefox monitor

i keep typing my issue that i want help with and you keep bringing me back to this page but offer no resolution to my issue. i simply want to know how to RESOLVE the dat… (read more)

i keep typing my issue that i want help with and you keep bringing me back to this page but offer no resolution to my issue. i simply want to know how to RESOLVE the data breaches thta firefox found . when i click on the link RESOLVE DATA BREACHES and it asks me for the email concerned and then says i need to log in to my firefox account. it simply repeats that it found 4 data breaches in one of my emails. but does not give directions of HOW to remove./resolve these breaches. so i am still left with the four data breaches. CAN SOMEONE TELL ME HOW I SHOULD RESOLVE THE DATA BREACH ISSUE.

Asked by pea-xx 2 years ago

Last reply by James 2 years ago

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Clearing history doesn't seem to work

I use private browsing mode exclusively. For years I've used Tools > Settings > Privacy & Security > Clear Data > Clear > Clear Now to clear the histor… (read more)

I use private browsing mode exclusively. For years I've used Tools > Settings > Privacy & Security > Clear Data > Clear > Clear Now to clear the history, cache, cookies and so on during a session without having to close the browser, or so I thought. However, yesterday I ran into a situation (dealing with tech support for software) where it became painfully obvious that that process was NOT clearing out the history. So, a couple of questions:

1. Why, why, does it take 6 clicks to do that, instead of, say, just one click on a button on the toolbar?

2. Why didn't that clear out everything?

3. Where can I look to see whether all that stuff is cleared?

Thanks.

Asked by Blarg 2 years ago

Last reply by Blarg 2 years ago

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My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting history for all non-bank-related URLs?

My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting … (read more)

My bank has recently switched the position of 'online' and 'bank name' in its login URL. How can I delete all history for the old URLs (e.g. Bankname*) without deleting history for all non-bank-related URLs?

Asked by ChrisBG 2 years ago

Answered by cor-el 2 years ago

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Firefox 119.0 Video Streaming Issues

I am running Firefox 119.0 on Linux and am unable to stream video on many sites. I have tested a few sites, and the only site that actually works for streaming video is … (read more)

I am running Firefox 119.0 on Linux and am unable to stream video on many sites. I have tested a few sites, and the only site that actually works for streaming video is YouTube. The others either say 'Source Error' or just load forever.

Things I have tried:

  • Accepting cookies (via site exception)
  • Turned off Enhanced Tracking Protection for the site that won't stream video
  • Turned off pop-up blocker
  • Enabled auto-play of video and audio on the site
  • Checked for updates of Firefox (but there are none available)
  • Launched Firefox in Troubleshooting mode with all extensions and customizations disabled, but this makes no difference

At this point, after doing some online research and trying everything I can think of, I'm really out of ideas.

I would appreciate any suggestions or information anybody has.

Thank you

Asked by Matt 1 year ago

Last reply by zeroknight 1 year ago

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Malicious Download Detected

I recently purchased a Sandisk Ultra Flair flash drive because I wanted to password protect some files. The flash drive requires me to download the Private Access softwar… (read more)

I recently purchased a Sandisk Ultra Flair flash drive because I wanted to password protect some files. The flash drive requires me to download the Private Access software from the Western Digital web site. When I try to do this the Mozilla browser states "Malicious Download Detected" and cancels the download. Does anyone have any suggestions? I went to the Privacy and Security part of Settings, and unchecked the Deceptive Content setting, but Firefox still would not let me download the software. Perhaps the change to the setting I tried did not register in Settings, but here I am asking for your help. Thanks.

Asked by ldean6779 2 years ago

Last reply by zeroknight 2 years ago

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how to remove apple maps from search results

I looked for a way to remove apple maps from being the default Map when I search using Firefox on windows 10. Its not helpful since half of the info isnt listed and I wo… (read more)

I looked for a way to remove apple maps from being the default Map when I search using Firefox on windows 10. Its not helpful since half of the info isnt listed and I would like google maps instead like it had always been.

Asked by e6otwist 2 years ago

Last reply by zeroknight 2 years ago

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2FA glitch

I have 2FA completely turned off and login to my Mozilla account works thru the browser window with password and with google single sign on, however when I try and log in… (read more)

I have 2FA completely turned off and login to my Mozilla account works thru the browser window with password and with google single sign on, however when I try and log into my account via the integrated browser account manager thing it does a 2FA step. I can do this but why does it do this if it's TURNED OFF??? and how do we fix this behavior? Oh, and the autofill works on most sites but not on your signin page. Did you guys block password managers from filling in the login fields?

Asked by Nick Spiker 1 year ago

Last reply by Nick Spiker 1 year ago

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SMALL EMAIL PRINT

Today, out of the blue, my email screen adjusted itself to be very, very tiny. I almost need a magnifier to read it! I cannot find how to put it back to normal! Please … (read more)

Today, out of the blue, my email screen adjusted itself to be very, very tiny. I almost need a magnifier to read it! I cannot find how to put it back to normal!

Please help!

Asked by DrRitaDrama 2 years ago

Last reply by zeroknight 2 years ago

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Windows taskbar won't pop up over Mozilla

Hello! I had to reinstall Windows 10. Then I re -install the Mozilla browser and windows taskbar won't pop up over Mozilla. I found bug fixes I did but didn't help. Tha… (read more)

Hello!

I had to reinstall Windows 10. Then I re -install the Mozilla browser and windows taskbar won't pop up over Mozilla. I found bug fixes I did but didn't help.

Thanks

Asked by Ludwig 2 years ago

Last reply by Ludwig 2 years ago

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Open Bookmarks Library in Most Recent Folder

Hello, I use the Manage Bookmarks / Library function a lot. However, it drives me crazy that the library always opens at the folder: Other Bookmarks/BSP2 trash folder . … (read more)

Hello, I use the Manage Bookmarks / Library function a lot. However, it drives me crazy that the library always opens at the folder: Other Bookmarks/BSP2 trash folder . . . DO NOT REMOVE! I then have to navigate up to find the folder I need. This gets really tedious after a while.

Is there a way to get the library to open at another folder, preferably the most recent folder?

Thanks!

Asked by LN108 2 years ago

Last reply by cor-el 1 year ago

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Firefox only works in Troubleshooting Mode

I have cleared the cache, cookies and history. I can use Google Chrome just fine, but do not want to. They only way that I can get to any website is via Troubleshooting M… (read more)

I have cleared the cache, cookies and history. I can use Google Chrome just fine, but do not want to. They only way that I can get to any website is via Troubleshooting Mode. This is getting quite frustrating. I see that others are having the same problem. I use the Standard for browsing. This has been going on for a couple weeks. At first, I tried to get it to work by changing to No Proxy, it was working. Then it did not. I have read through what others are going through and they seem to have the same problem. There has to be some way to fix this. I even ran a complete virus scan that takes up to 10 minutes, and it did not find an issue, so I think this is a major bug on the Moz://a side. Any help would be greatly appreciated. You guys are the best!! Thank you.

Asked by DaniLueLoo 2 years ago

Last reply by DaniLueLoo 2 years ago

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Etsy tab (website, not pop-up ad) automatically opens when FF starts up. How to stop this?

A tab for the Etsy website automatically appears every time FF starts up. How to stop this? Just began after using the site a couple of times, but I did not indicate or… (read more)

A tab for the Etsy website automatically appears every time FF starts up. How to stop this?

Just began after using the site a couple of times, but I did not indicate or click a setting on the Etsy site to ask for this.

All solution suggestions seem to be for pop-up ads, and don't work to block a website. Is there a way to block this?

Asked by hurleylilly 1 year ago

Last reply by zeroknight 1 year ago

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Just a question for the Mozilla team

Yea I don't need help but I cannot believe you guys made an Firefox installer so small so its only "390 KB" and a floppy disk only has 1.44 MB meaning it can fit into a s… (read more)

Yea I don't need help but I cannot believe you guys made an Firefox installer so small so its only "390 KB" and a floppy disk only has 1.44 MB meaning it can fit into a storage thing from 40 years ago. Man that's crazy!

(also I'm using your Firefox browser on my crappy 8 years old Windows 10 laptop, and ngl its great even tho it sometimes uses a lot of cpu and ram usage. It loads fast and the first time I got your browser it ran great and this old laptop finally can run videos on 720p instead of on Chrome barely running 240p)

Asked by Pope (Ivica) 2 years ago

Last reply by James 2 years ago

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so where is the My Questions page I supposed to refer to to get an answer about how can I find where to compose an email and send it. There nothing to help on the email page.

How can you find the place to compose and send an email. This may be the 16th time I've asked. Used to be on the header of the email listing to compose. You clicked … (read more)

How can you find the place to compose and send an email. This may be the 16th time I've asked. Used to be on the header of the email listing to compose. You clicked it and a form showed up. Now there is no place you can send an email unless you go to the list of all the emails you've ever sent and then send from there. If you have a new email person not on the listing, can you install an app on the header above the inbox email or somewhere like we used to get before you changed the appearance of how the emails look. This is from G. Stewart at hickorystewart@charter.net. This 10:04pm on 11/13/23

Asked by hickorystewart 2 years ago

Last reply by hickorystewart 1 year ago

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Getting stuck in a Cloudflare verification loop

Every time I attempt to do something login related (signing in, signing out, signing up) with any website that uses Cloudflare for DDoS protection I get stuck in a verifi… (read more)

Every time I attempt to do something login related (signing in, signing out, signing up) with any website that uses Cloudflare for DDoS protection I get stuck in a verification loop. It prompts me to check the checkbox saying 'I'm not a robot' and it displays the loading circles, but it prompts me to check it again. This cycle repeats seemingly forever. Wth is up Cloudflare?????

This happens to many websites that I use daily/on a frequent basis (Canva, ChatGPT/OpenAI, Perplexity). Strangely enough, when I tried it on another browser (Google Chrome) I did not have the verification loop. This is a REAL pain as

  1. The laptop I use is shared between multiple members of my family
  2. I do stuff that needs privacy

Doing it on chrome will reveal all the s*** I do to my family. And no, it's not like I'm watching p**n on my pc. I use these utilities for business work and I'm concerned it may leak out to my kids.

One reason I suspect it's happening is likely due to my increased cursor speed (I set it to full), but then why isn't it happening on Chrome?

Here are the extensions I have installed:

  • AdBlock Plus
  • User-Agent Switcher
  • Disable Javascript
  • Privacy Pass

Asked by Marty McFly 2 years ago

Last reply by Marty McFly 2 years ago