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  • Solved

Firefox not syncing old account

Hello, I reinstalled windows on my laptop, and when i installed firefox and signed in with my account, none of the old settings, bookmerks, singins etc got synced. I down… (read more)

Hello,

I reinstalled windows on my laptop, and when i installed firefox and signed in with my account, none of the old settings, bookmerks, singins etc got synced. I downloaded newest version from website. Does anybody have a solution to this problem?

Thanks!

Asked by Luka 1 month ago

Answered by Luka 1 month ago

  • Solved
  • Archived

Got a new computer in Firefox sync won't sync

I just got a new computer and my Firefox sync that I set up that computer had bookmarks, my theme, and how I had things laid out, I tried for over an hour trying to get F… (read more)

I just got a new computer and my Firefox sync that I set up that computer had bookmarks, my theme, and how I had things laid out, I tried for over an hour trying to get Firefox to sync, but after it's still the same, I was also switching from Windows 7 to Windows 10 which made it even more nauseating

Asked by jmac21012 6 months ago

Answered by wdtabor 1 month ago

  • Solved

Dropping from Beta to release channel

I am stuck between two machines and can't stay on beta updates anymore because FF won't let me sync my profiles anymore. If I can't migrate my beta channel profile to t… (read more)

I am stuck between two machines and can't stay on beta updates anymore because FF won't let me sync my profiles anymore.

If I can't migrate my beta channel profile to the release channel, how can I quit beta updates until the release channel catches up to me?

FF preference selected is 'download updates but let me install them' but really there is no choice. It installs and next opening of FF it is automatically installed. I already changed about:config preference for update channel to 'release' but FF merrily kept on with beta channel updates.

I need my beta channel profile customizations--varied management of permissions and add-ons and passwords on dozens of sites, customizations to stop the blinking and autoplay and movement and noise.

But: FF won't let me keep them if I go back to release.

So: how can I force FF to stop updating while the release channel catches up?

Mac/Mojave Beta channel 80.something, need to sync with release channel 79

Asked by Foxfree99 1 month ago

Answered by cor-el 1 month ago

  • Solved

data exchange between pc and smartphone

I lost all my data in firefox after system reinstal on pc and now im have problem becouse ,I can't send any saved page login credentials or saved bookmarks from Android t… (read more)

I lost all my data in firefox after system reinstal on pc and now im have problem becouse ,I can't send any saved page login credentials or saved bookmarks from Android to pc. firefox from pc sees sync I did 15s earlier on android but still can't even access tabs from my devices! On android, I have never had a problem to send data from pc, now for the first time I need to do the same on pc and nothing works. Smartphone huawey y6 cam l21 android 6.0 , firefox last version on pc and apk. wtf? someone has a wise solution? I lost half a day on these syncs, setting up accounts on all related mozilla sites etc etc ... so please seriously solve the problem, not like in the guide or something: P

Asked by Skibson 1 month ago

Answered by Skibson 1 month ago

  • Solved

Lost bookmarks when synced

How can I retrieve lost bookmarks? Syncing between two Firefox browsers replaced my newer bookmarks with the bookmarks of my less-often used browser. I expected the newer… (read more)

How can I retrieve lost bookmarks? Syncing between two Firefox browsers replaced my newer bookmarks with the bookmarks of my less-often used browser. I expected the newer bookmarks to appear on the other browser. But instead the more-often used browser now has the same bookmarks as the less-oft used one.

Asked by Terry 1 month ago

Answered by cor-el 1 month ago

  • Solved

Firefox browser sync reset

I had established and used a Firefox sync account. I had problems with my configuration so i disconnected my main computer and my laptop from logging in. I now wish to es… (read more)

I had established and used a Firefox sync account.

I had problems with my configuration so i disconnected my main computer and my laptop from logging in.

I now wish to establish the FireFox configuration on this computer as the template configuration, but if i log into the account i fear that those existing settings that contained fault somewhere are going to start downloading and over-riding these settings.

Would anyone out there be so kind as to advise how i can safely accomplish this while using my existing credentials, and if not possible, the least complicated alternative?

Thank-You for considering my problem!!!

Asked by brucemc777 1 month ago

Answered by cor-el 1 month ago

  • Solved

My sync might have gotten lost

I just migrated to linux and I've been trying to recover all the stuff I'm used to on windows. The first thing is of course the browser with all my favorite extensions an… (read more)

I just migrated to linux and I've been trying to recover all the stuff I'm used to on windows. The first thing is of course the browser with all my favorite extensions and obviously bookmarks. The first problem was that I had to use password recovery to login into my Firefox account. But when I tried it, there was no option to use the sync recovery key. And from what I understand mine was old (different format). I logged in and setup the sync anew. Before this there was no problem jumping from one windows version to another. I never needed to recover my sync profile. I just logged in and it worked.

So here's the question. Did I just lose all my synchronized stuff or is there still a chance for recovery?

Asked by Argestus 1 month ago

Answered by Wesley Branton 1 month ago

  • Solved

hi, I get the message from Firefox Sync every time I start Firefox: "Warning: Merging"

Hi, I deleted my sync-account because it was damaged, no device was visible. It looks satisfying for a layman now with a new account, but now i get a message from firefox… (read more)

Hi, I deleted my sync-account because it was damaged, no device was visible.

It looks satisfying for a layman now with a new account, but now i get a message from firefox on startup every time no matter what i click, that there is an old sync-account, pretty annoying.

How can I remove this message, or complete delete the old sync-account?

Greetings

Asked by JD 5 months ago

Answered by JD 2 months ago

  • Solved

After reinstalling the windows, firefox sync is not working.

Hi, I am using firefox for long time with windows 10. Today I just installed new windows 10 and logged in with previous account but I am not getting any bookmark or pass… (read more)

Hi,

I am using firefox for long time with windows 10. Today I just installed new windows 10 and logged in with previous account but I am not getting any bookmark or password anything. just a fresh browser. Please help me

Regards, Munna

Asked by hejbul.tawhid 2 months ago

Answered by cor-el 2 months ago

  • Solved

Only synching one way between windows and linux

Hi everyone. At first there was no synch between windows and linux. After consulting existing help articles I set a master password on both OS. This has lead to the linux… (read more)

Hi everyone.

At first there was no synch between windows and linux. After consulting existing help articles I set a master password on both OS. This has lead to the linux information being successfully synched to the windows system but not vice versa.

Sorry that I' not tech savvy enough to have listed any more information here. I'm using ubuntu and windows 8.

To be honest I don't use windows anymore but need the saved login details on ubuntu.

Thanks!

Asked by Navin 2 months ago

Answered by cor-el 2 months ago

  • Solved

"Email link" was using Gmail- after today's firefox update, Outlook. HELP !

It may be a sync issue... Today's I downloaded the firefox update. Was using gmail to forward articles, etc. when I hit "Email link". Now, Outlook is trying to send out … (read more)

It may be a sync issue...

Today's I downloaded the firefox update. Was using gmail to forward articles, etc. when I hit "Email link".

Now, Outlook is trying to send out my stuff.

How do I change it back ?

Asked by Doug 2 months ago

Answered by Wesley Branton 2 months ago

  • Solved

Lost account data after reinitialisation my password

Hello everyone, Thanks for taking the time to help me! Today my Firefox's update to 78 bugged and forced me to reinstall it. After completing the new installation, I was … (read more)

Hello everyone,

Thanks for taking the time to help me!

Today my Firefox's update to 78 bugged and forced me to reinstall it. After completing the new installation, I was asked to connect on my Firefox's account. Unfortunatly, I couldn't remember at all my password which I didn't type for years and was forced to reinitialize it, leading to a total erase of my account's datas : saved password, markbooks etc.

I would like to know if, in the case the erased datas are temporary saved (for emergencies maybe), if it would be possible to restore my old ones or download and import them, as I terribly need them.

I'm looking forward a happy ending, hopefully.

Yours

Asked by antoine.gordien 2 months ago

Answered by Wesley Branton 2 months ago

  • Solved

Synced Tabs disappeared - is there a way to restore?

Up until recently I was using a 11 year old laptop that was slowing dying. I was finally able to acquire a new computer and get it up and running just before an accident… (read more)

Up until recently I was using a 11 year old laptop that was slowing dying. I was finally able to acquire a new computer and get it up and running just before an accident (as if out of a comedy movie - the roommate's cat knocked a full bowl of cereal onto the old laptop) effectively destroyed the old machine. Thankfully, Firefox Sync meant that everything I had been working on appeared when I got the new machine fully functional...until I logged on to Firefox this evening to find my Synced Tabs empty with just a "Want to see your tabs from other devices here? Connect Another Device" message.

The old device is toast...I don't know if it will even turn on again, much less function enough to sign into Firefox. Synced Tabs was also working just fine for a solid week until it just up and disappeared. Is there some way to restore these? I know it's my fault for relying/expecting Sync to always be there and not backing up the links I had open immediately, and this is a mistake I won't make again...but I'd really love to not lose everything I had open.

Thank you very much in advance for any help or suggestions.

Asked by MBramnik 2 months ago

Answered by Shashank Shekhar 2 months ago

  • Solved

No longer have access to my bookmarks

Hello, I’ve recently done a factory reset on my PC and when signing in to Firefox my bookmarks were gone. I’ve looked in to it and it says that Firefox auto backup my boo… (read more)

Hello, I’ve recently done a factory reset on my PC and when signing in to Firefox my bookmarks were gone. I’ve looked in to it and it says that Firefox auto backup my bookmarks but I can’t find them in the tab where they should be. Is there any way I can obtain them back?

Asked by c_lucks 2 months ago

Answered by the-edmeister 2 months ago

  • Solved

Sync and Master Password agrivation

I like FF Sync and I like using the Master Password I set up in Options. I use them on all my machines. But why does FF have to constantly ask me my Master Password (MP… (read more)

I like FF Sync and I like using the Master Password I set up in Options. I use them on all my machines. But why does FF have to constantly ask me my Master Password (MP) every time I boot up? I'm usually drilling down into my bookmarks tree trying to locate my destination when... POP! There's that darn MP dialog box popping up and stopping everything. I have to then start all over. Happens every time.

I tried to train myself to first sign into Sync as soon as I got to the Desktop, but that seems like it should be unnecessary.

Isn't there any way that the MP can be fed to Sync automatically if I am the only one using the machine? Can I eliminate Sync from asking for the password? Any work-arounds at all?

Asked by Clutch 2 months ago

Answered by Wesley Branton 2 months ago