Showing questions tagged: اعرض كل الأسئلة

SUSPICIOUS EMAIL

I received an email at an email account I don't use for my Mozilla Firefox, thus why seems suspicious and strange to me. So I researched it here and saw the answer to ano… (read more)

I received an email at an email account I don't use for my Mozilla Firefox, thus why seems suspicious and strange to me. So I researched it here and saw the answer to another persons same question. I did go and check, I am logged in. Firefox is my primary and I use it constantly. Also on my phone and tablet, same account. As I write this, I have about 15 tabs open and active. The email associated to my account is not the same as the one I got this email at. The email I got it in, I use for solicitation, signing up for things and things I don't trust. This is what the email stated (same info as what was posted by the other person that got this same post) I copied and paste vs. Screen shot... so the Mozilla logo didn't show up. MIND YOU, I HAVE NEVER GONE 2 YEARS WITH NOT BEEN ACTIVE ON FIREFOX. AND I ONLY HAVE ONE ACCOUNT. PLEASE ADVISE --- The email they sent it to is [email removed]@gmail.com

Mozilla logo Your Mozilla account and data will be deleted in 7 days Your Mozilla account is used to access free privacy and browsing products like Firefox sync, Mozilla Monitor, Firefox Relay, and MDN. Your account and your personal data will be permanently deleted on Sunday, Jun 29, 2025 because you haven’t been active. Sign in to keep your account If your account is deleted, you’ll still receive emails from Mozilla Corporation and Mozilla Foundation, unless you ask to unsubscribe.

If you have any questions or need assistance, feel free to contact our support team. This is an automated email. You are receiving it because you have a Mozilla account and it has been 2 years since your last sign-in. Mozilla. 149 New Montgomery St, 4th Floor, San Francisco, CA 94105 Mozilla Accounts Privacy Notice Mozilla Accounts Terms of Service

Asked by JE-ART 1 day ago

Last reply by Kiki 13 hours ago

Stopping AUTOMATIC JPG to AVIF Conversions On Download

Hello, I am trying to download a few JPG images from Meetup.com. Here is an example URL: https://secure.meetupstatic.com/photos/event/3/5/0/a/highres_528673578.jpeg Th… (read more)

Hello,

I am trying to download a few JPG images from Meetup.com. Here is an example URL:

https://secure.meetupstatic.com/photos/event/3/5/0/a/highres_528673578.jpeg

This is CLEARLY a JPG image from the URL. However, when I right click on the image to Save As the only choice given is AVIF! I cannot open or use AVIF files. As you know the conversion process is LOSSY so trying to convert BACK to a JPG format is not recommended.

It is fine if Firefox and other browsers want to use AVIF format internally but you should, at least, give users the OPTION of downloading the native format.

So how do I fix/configure Firefox to provide the native JPG file download?

Thanks, Steve

Asked by Steve_Sr. 2 days ago

Last reply by jscher2000 - Support Volunteer 18 hours ago

AT&T Error Msg

For the past several months I'm unable to Login to Mozilla Foxfire from my Desktop. The URL I'm using is: http://www.my.yahoo.com - it then switches to https://signin.a… (read more)

For the past several months I'm unable to Login to Mozilla Foxfire from my Desktop. The URL I'm using is: http://www.my.yahoo.com - it then switches to https://signin.att.com and I get the following message: "AT&T - It's not you, it's us. We can't complete your request right now, please try again."

Regardless how often I attempt to Login, it's useless. I'm obligated to go to Google Chrome to access my Yahoo Mail & Calendar. Have gone many years without a hitch, now this. As a long time supporter of Mozilla Foxfire I would appreciate any help y'all could offer. Thank you. esaviles@sbcglobal.net

Asked by esaviles 3 days ago

Last reply by jeff-g 2 days ago

Browser Control

I'm baffled by the statement of my Browser being managed by my organization since I am a single, non connected entity and have no organization, nor do I want one. I want … (read more)

I'm baffled by the statement of my Browser being managed by my organization since I am a single, non connected entity and have no organization, nor do I want one. I want control since I'm the one paying for it's use. Can you explain how to return control to me and only me? Thanks, KG

Asked by KG 3 days ago

Last reply by jonzn4SUSE 2 days ago

Password

Is there a setting where you can set a timeout for access to passwords so when the time limit it is up it forces you to re-enter your master password to gain access when … (read more)

Is there a setting where you can set a timeout for access to passwords so when the time limit it is up it forces you to re-enter your master password to gain access when on a page asking for credentials? Currently I login with my master password and every site I go to Firefox will have my passwords ready to use, even if I leave my computer on for a week. How about a four hour timeout. After four hours and I go to a site asking for my credentials, Firefox will prompt me for my master password before letting me access the vault?

Asked by bmwilt2 4 days ago

Last reply by Denys 3 days ago

Losing all tabs at launch

Maybe it is my spiritual guides because i obsses and have OCD and have too many tabs. But i started having tabs get deleted and i have no tabs on re-launch, tried to chec… (read more)

Maybe it is my spiritual guides because i obsses and have OCD and have too many tabs. But i started having tabs get deleted and i have no tabs on re-launch, tried to check, re-check this. I Am not sure if to reinstall because i don't want to lose passwords or setting/history (i don't remember now it should be saved) but usually reinstalling doesn't solve anything for me anyways...

I didn't install any new extensions when it started happening!

It doesn't happen every time so it is hard to troubleshoot, i cannot use browser with safe mode. I might test it couple times.

Asked by empleat 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Amazon multiple products page rendering error.

I cannot display Amazon Deals properly that contain multiple he products. The home page and single products display normally. should be. A page with multiple products … (read more)

I cannot display Amazon Deals properly that contain multiple he products. The home page and single products display normally. should be. A page with multiple products has large blank areas where the product should be. If I move the mouse over these spots, a soundless video will often display.

My clearing of the temporary cache files did not help. Stopping Ghostery doesn't help either. Other add-ons include Last Pass, Honey, Review Meta and Facebook Fences.

Help is appreciated.

Asked by labdaddy2001 6 days ago

Last reply by Denys 6 days ago

Firefox for windows updates

I keep getting a small box that appears in the upper right corner of my yahoo email home screen that says it is from Firefox and asks if I want to upgrade to the latest v… (read more)

I keep getting a small box that appears in the upper right corner of my yahoo email home screen that says it is from Firefox and asks if I want to upgrade to the latest version of firefox. If so click here and the upgrade will be installed and your open website connections will still be open once it has been accomplished.

I'm nervous about just believing anything that is presented or pitched to me on the internet.

Upon accessing the firefox website just now under upgrades it says that upgrades to firefox will be made automatically as appropriate, but if I want to manually install an upgrade there is a way to do it.

      • Is the small box offering to upgrade my firefox browser actually from firefox? Or some scammer?

I'm thinking that if upgrades are done automatically, why would I get this box asking me if I want to install the latest upgrade?

Asked by johnfraser57 2 weeks ago

Last reply by Denys 2 weeks ago

captcha on Zazzle.com

Hello, I am trying to login to my account on www.zazzle.com and use their site. Sometimes it will let me through and I can be on the site for about 20 minutes before a ca… (read more)

Hello, I am trying to login to my account on www.zazzle.com and use their site. Sometimes it will let me through and I can be on the site for about 20 minutes before a captcha comes up that says press and hold this button so we know you are not a bot. Well the button never works, it always errs out and gives me the message to please try again, and then locks me out of their site. I have tried clearing my cache and cookies, updating my browser, resetting the router, I don't have any VPN's, I have tried working in a private window, adding the website to the privacy exceptions, block pop up windows is unchecked, I am out of ideas, what do I do??

Asked by sedye17 1 week ago

Last reply by Denys 1 week ago

Unable to add Grammarly for Firefox browser extension - reg.

Sir, I am unable to add 'Grammarly' in my Firefox browser extension. Every time, the following message appears: "The connection has timed out". Please look into it. Regar… (read more)

Sir, I am unable to add 'Grammarly' in my Firefox browser extension. Every time, the following message appears: "The connection has timed out". Please look into it. Regards

Asked by Dr. Vimal Hatwal 4 days ago

Last reply by jonzn4SUSE 2 days ago

bookmark sidebar

Not sure if this is the right area for the toolbar bookmark, but mine since the update now shows a black screen over the list. I have a mac ios system. Can you help me ge… (read more)

Not sure if this is the right area for the toolbar bookmark, but mine since the update now shows a black screen over the list. I have a mac ios system. Can you help me get it back to clear? thank you

Asked by MARY826 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago