منتدى دعم ”Firefox“

I note that there are 399 posts referring to this problem. The problem has existed on my PC for about 4-5 months.. DELL support has checked my computer, we have cleared cache and browser and tweaked other controls but nothing helps. I have no problem using Google Chrome. If so may people are having the same problem surely Firefox should be making an effort to fix the bug??!! Just drafted a reply to you from Firefox site but as frequently happens message appeared -

 Something about oops and an error message. When it occurs drafts do not save and messages do not transmit.

Sorry the screen print will not copy across.

I use Firefox as my main browser and it is inconvenient to have to swap between Firefox and Chrome

Can Firefox please fix this problem?

thank you mlmg

i have ff latest version on windows 10 96.0.1 64b I have seen another entry in support about the same topic, but does not solve my problem when i logon to federal service with eid card they use a certificate when I changed my eid a new certificate was downloaded, and old is also available but when trying to login with new eid, error in edge i tried and there I get a prompt with certificates that exist and which to use : select new and ok I want to delete in ff this old certificate setting- security-certificates deleted the entries for citizen ca - close browser -open - they are still there I renamed also cert9.db cert8.db as in other entry : still there how to remove permanently these certificates to be able to login with eid or how to select which certificate to use thanks for all help best regards, Guy

You actually have an egregious error in your install procedure/program. 1) you fail to tell folks/warn them close down i) FF when installing the update and/or ii) save and delete all open sites in the FF being upgraded. 2) there is a failure to TELL us reboot FF after the install.

Doing research and writing all day long as I do, I actually hold a number of reference sites open in FF as I work.

My friend who happens to understand all this computer stuff tells me that the open sites on my FF is what impeded the successful install . . . .

The other grumble I have with you-all is that it has taken me too much time to try and find a way to respond to you with the information needed to solve this problem for the FF community . . . .

I am a paying/donator to FF . . . and I must tell you I am beyond disappointed by all this dropped ball on sensible communications practice!

Roger

I have Firefox Version 94.0.2 (64 Bit) running on Windows 11. First, I noticed Firefox was running very slow. It loads up slow and webpages are loading super slow. I downloaded other Browsers and they are working just fine so this tells me there is an issue with Firefox. After a while, Firefox would randomly crash for no apparent reason, while loading a new webpage or installing an Extension. I have sent Feedback for every crash. I have closed all of the Tabs I can that I am not using on Firefox, cleared the Cache, Cookies & History, Restarted Firefox & my PC and everything I can think of. Now, I just started getting an Error Message at the top of Firefox that says this: Firefox is running out of disk space. Website contents may not display properly & it includes a link to read on how to optimize disk usage. I followed the Instructions in that Article and it did not help. I am at wits end. I am ready to Uninstall and Reinstall Firefox and see if that fixes the issue but I hate to lose all of my Extensions and ETC. Can someone please help me with this? Is there anything else I can do to speed Firefox up, stop the crashes and get rid of that error message?

I had a problem a while ago with crashing, which i was able to get fixed thanks to this but now i have a new problem. It seems that firefox is having memory problems of some kind, for example, i can't even get stream raiders to load.

Hi, I upgrade Firefox to 89.0.2 from the previous version. The installer "locked-up" during the installation process. I am using Win 7 on a Dell Inspiron 64-bit laptop (2017) with plenty of memory. Never had problems before. The installer locks and I have to stop it via Windows Task Manager (setup.exe *32). I have reloaded the "Firefox Setup 89.0.2.exe" file several times, reloaded the previous version... no avail. It locks up. I tried to start the Firefox even if not fully installed, using Firefox.exe It stated that it did not close properly and to "refresh", which I did, the program browser started after saying "success", but then stopped responding (screen locked-up) while showing me the usual Firefox screen (i.e. with all my previous opened tabs, bookmarks...) After having deleted the program manually from its location, reloading it several times - the same issues took place. Can someone help, me? Thank you, Ciao, L

Whenever Firefox tries to sync, which is naturally happening on startup, it crashes with no error messages. I ran Firefox in safe mode by entering the command firefox -safe-mode and the same thing as before happened, but before it crashed, Firefox wrote Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Segmentation fault in the console, and then exited to the command prompt. Help!?

Every time I need to upload something to a website, when I click "browse" to browse my computer for the file, the window to browse my computer never pops up. I don't know why it randomly stopped working.

As of today, I'm no longer able to log in to the accuweather website. They tell me: "A new version of Mozilla (Firefox) was released on Tuesday, Jan 11th, and Professional/Premium subscription users are receiving a FAILED LOGIN error when logging in. Until Mozilla resolves the issue with their new version that prevents a successful login, you will need to use a different browser. We apologize for any inconvenience this may cause. If you have any questions regarding the Firefox upgrade, please contact Mozilla Support." Can you resolve this new issue? Thank you. Wendy Tobler

In trying to reach at least one Web site (maybe more), https://jabberwocking.com/, I get an error page, Error 523: Origin is unreachable. It also has some tech stuff I don't understand. What can I do?