Showing questions tagged: اعرض كل الأسئلة

Crash report pops up when closing Firefox

The last several weeks, almost every time I close Firefox, I get the Crash report dialog box. I have cleared cache and cookies. I also cleared the offline website data … (read more)

The last several weeks, almost every time I close Firefox, I get the Crash report dialog box. I have cleared cache and cookies. I also cleared the offline website data and deleted the parent.lock file. These may work for a bit, but eventually the same day. So far today, it has happened 5 times. I do submit the report(s). It's not really a hassle, just having to click a button, but it just drives me crazy that it is being generated even though Firefox did not crash and I am just closing it after I am done. Anyone else encounter this? Any suggestions? Thanks

Asked by highlander-1 20 minutes ago

Account Recovery Key

So, i transferred to my new PC I had a recovery key, and about a lifetime worth of passwords on my account. I exactly followed these steps: Reset your password with your… (read more)

So, i transferred to my new PC I had a recovery key, and about a lifetime worth of passwords on my account. I exactly followed these steps:

Reset your password with your account recovery key

If you forgot your password and need to reset it, follow these steps.

   Click the Forgot your password? link on the sign-in page.
   Check your email and click the password reset link in it.
   Enter your account recovery key.
   Create a new password.
   Create a new account recovery key. 

Now, my recovery key became my new password and my account is blank. Great. Have a good time!

Asked by schreply 4 days ago

Dissapeared video and call function in facebook

After facebook messenger upgraded their security chat with end to end encryption call/video is not possible in firefox. Call/video buttons even disappeared. However i can… (read more)

After facebook messenger upgraded their security chat with end to end encryption call/video is not possible in firefox. Call/video buttons even disappeared. However i can call from microsoft edge web browser for example. Is this some kind of bug with mozilla? Anyone have experienced this too?

Asked by tomuksaso 5 days ago

Reply form not working

I've been trying to reply to moderator "Phil" who requested information regarding Firefox crashing while on Youtube. When I press "Post reply" all I get is an error messa… (read more)

I've been trying to reply to moderator "Phil" who requested information regarding Firefox crashing while on Youtube. When I press "Post reply" all I get is an error message:


An Error Occurred

Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes.

It's important "Phil" gets my message as others may be affected my possible Youtube shenanigans. If possible, can you forward this message to "Phil": Unfortunately there are only two reports generated during the problems with Youtube:

bp-91f496a8-971c-4a87-a642-011d10240220 bp-7d820f6c-dcf9-4cef-bb60-1a9f50240217

The problem caused my system to stop responding forcing me to power cycle to clear my PC, so no reports could be generated. Hopefully these two will show what the problem is. In the meantime, can you check the reply system to make certain it's working properly?

Asked by WmRTaylor 3 days ago

After update I can't use my saved passwords

After an update yesterday, I found out the password manager integrated in Firefox was completely empty. I tried to rename logins.json.corrupt into logins.json, I tried de… (read more)

After an update yesterday, I found out the password manager integrated in Firefox was completely empty. I tried to rename logins.json.corrupt into logins.json, I tried deactivating all the plugins and I also tried copying the file into a new Firefox profile but it got corrupted right away again. If I put in an old logins.json it works but unfortunately it's a saved file from about 3 years ago.... Any idea about how I could get my passwords back? How to "uncorrupt" the logins.json?

Thank you in advance.

Asked by Tarva 2 weeks ago

Last reply by Tarva 3 days ago

Firefox restart forced after update, even though auto updates are disabled

Firefox regularly forces me to restart the browser because of background updates being executed. When loading a new page I get: "Restart to Keep Using Firefox - An update… (read more)

Firefox regularly forces me to restart the browser because of background updates being executed. When loading a new page I get: "Restart to Keep Using Firefox - An update to Firefox started in the background...". (see image below) Background updates of Firefox are disabled in the browsers preferences. (see image below) After restarting the browser, I actually noted, that the version is still the same as before (Noticed this the first time today, when taking the screenshot). (see image below) Anyway, it's a really annoying fact which made me and some colleagues almost leaf Firefox, even though I have been forever.

What is causing this issue and how can I stop it?

System:

  • Windows 10
  • Firefox 122.0.1 (and prior versions)
  • Reproducible on other machines
  • Machines are not managed remotely

Asked by vau4323 2 days ago

Shortcuts Websites from bookmarks or history

Good Evening. I can't enable or manage shortcuts on the home page. I put a link in the boxes and it doesn't keep it, it doesn't save it. Shortcuts Websites from bookmar… (read more)

Good Evening. I can't enable or manage shortcuts on the home page. I put a link in the boxes and it doesn't keep it, it doesn't save it.

Shortcuts

Websites from bookmarks or history

Thanks

Har

Unable to connect from Firefox to anything despite complete removal and reinstall

Other browsers work fine - Edge, Chrome. Firefox had been working fine and abruptly started behaving badly. I powered down my system and restarted, that's when the "Unabl… (read more)

Other browsers work fine - Edge, Chrome. Firefox had been working fine and abruptly started behaving badly. I powered down my system and restarted, that's when the "Unable to connect" started. Uninstalled and reinstalled, still happening. Uninstalled and scrubbed system of all relevant traces of Firefox (didn't meddle with minor registry entries), restarted and reinstalled. Still "Unable to connect".

I have exhausted my knowledge set and the only thing I know of that I have yet to try is monitor the ethernet stack or process activity.

Help!

Asked by mozilla-jack 1 day ago

Last reply by mozilla-jack 1 day ago

Firefox

My Firefox browser is broken, I can open Firefox but I can not do anything it will not respond, clicking anywhere prompts a "Firefox is not responding" error message, I w… (read more)

My Firefox browser is broken, I can open Firefox but I can not do anything it will not respond, clicking anywhere prompts a "Firefox is not responding" error message, I was able to "refresh" Firefox once with zero results, I have tried uninstalling Firefox yet it will not uninstall the uninstallation window comes up yet no matter how long it sits open nothing happens, I have tried reinstalling Firefox with no results, the installation freezes just before completing and says "Firefox could not be installed". I have been using Firefox as my primary browser for a long time but I am unable to use it in any way now. All other browsers are working fine no issues but I do prefer Firefox and would like to continue to do so. What do you suggest?

Asked by crsdes 1 day ago

Having trouble getting the "search in tabs" option to work properly

If you type "% [search term]" in your search bar, it will try to search your existing tabs for any tabs that fit the criteria. The problem is, firefox is making odd decis… (read more)

If you type "% [search term]" in your search bar, it will try to search your existing tabs for any tabs that fit the criteria. The problem is, firefox is making odd decisions on what to display in the search results. I was under the impression that Firefox would prioritize the most frequently used tabs in the search results, but this no longer appears to be true, or the criteria used is more complex than that.

As an example, in the attached screenshot, i am searching for tabs with the keyword "Stellaris". But for some reason, Firefox refuses to show me any reddit tabs with "Stellaris" in them, and is instead showing a list of tabs that are much less frequently used.

Is there any way to get the search results to prioritize the most frequently used tabs, change what shows up in the search results, etc? I know i can type "stellaris reddit" to narrow down the search results, but i would prefer that the search results prioritize the msot frequently used tabs.

Using Firefox 115.7 ESR btw.

Asked by Question2 5 days ago

Cannot open PDF attachements in Firefox /questions/1440032]

Hi jscher2000, my apologies for creating again a new question: still being unable to reply directly due to the "unexpected error" message. Thank you very much for your … (read more)

Hi jscher2000,

my apologies for creating again a new question: still being unable to reply directly due to the "unexpected error" message.

Thank you very much for your prompt reply.

Yes, following your instructions I now can see and access the attachements. I cannot still opening them, only download them. It is not perfect but at least I can have access to the attachments without having to exit Firefox and go to Acrobat.

Thanks again!.

Asked by berygan 4 days ago

firefox dead now

Greetings. so I have been using this type of browser since netscape vs ie. enjoy and use firefox daily, when i can. there seems to be a weird process of constantly changi… (read more)

Greetings. so I have been using this type of browser since netscape vs ie. enjoy and use firefox daily, when i can. there seems to be a weird process of constantly changing the software, and not allowing reliability. I can set for no updates, or only if i allow it, but firefox ignores me and updates anyway and then displays a new front page describing the mischief the coders have been up to. couple weeks ago, you broke it. dead. like a brick. switched to brave, there were a couple updates, you undid whatever you broke, fine. then a day or two ago, broke it again. not really a fun game. once i am able to move bookmarks over to brave, why do firefox? it takes forever to start, presumably while it sends all my browsing history and downloads to be examined for commercial potential. I can give fire fox a 2 or 3 minute headstart, hit brave, in 10 seconds i can use it, firefox still busy with industrial spying, or something. eating a sandwich? who knows. if there is any way to tell the coders to create a do not change, leave my damn browser alone because it works button, that would be nice. otherwise, its just a weird game for someone i guess, but i dont have time to play.....

Asked by g43214321 2 days ago

Issues with the window size on opening the browser

Recently my browser stopped opening in full screen. It opens in a little box that is usually partially off screen. I have not changed any settings and do not understand w… (read more)

Recently my browser stopped opening in full screen. It opens in a little box that is usually partially off screen. I have not changed any settings and do not understand why this is happening. I maximize the window which usually has to be done twice (meaning I hit the maximize window twice to get it to go completely back to full screen). I have also tried dragging the corners of the window to maximum size, but the following day it will go back to not opening in full screen. If someone could help me with this, I would really appreciate it.

Asked by baile4ma 4 days ago

I've read all of the recommendation on how to keep links from opening in another window to no avail. This is a new problem. Anybody out there finding the same issue? Find a fix?

I've read all of the recommendation on how to keep links from opening in another window. Tried them all to no avail. This is a new problem. Anybody out there finding the … (read more)

I've read all of the recommendation on how to keep links from opening in another window. Tried them all to no avail. This is a new problem. Anybody out there finding the same issue? Find a fix?

Asked by bjack53 4 days ago

Firefox 'Top Sites' homepage.

Hello, so I have been putting my custom links onto the 'top sites' start page in Firefox, by editing the icons and putting the URL, etc. It is a great 'speed dial' type f… (read more)

Hello, so I have been putting my custom links onto the 'top sites' start page in Firefox, by editing the icons and putting the URL, etc. It is a great 'speed dial' type feature I love. One thing has me tearing my hair out after trying all ways to try and fix this to appear to my liking, is the 'custom icon' from the website not showing in the sites I want to 'speed dial' Facebook and YT show up fine, but random sites I want on the page don't do this. I don't care why this is anymore, please don't give lengthily fixes. It's just silly you need a working URL with an icon at the end of it to display this properly. It did make me very mad, can you tell, even madder when I saw it done as it should be in OPERA browser, on their 'top sites', or 'speed dial' customizable home page they have the sensible option there to pick your own icon, you can put in a folder on your desktop if you like, no working URL needed! start a collection of what icons you want to see on your own start page. Can you please implement this 'common sense' modification as soon as possible, it will take only minutes of code writing i'm sure. I do not want to, but I will go to Opera as my main browser for this common sense functionality, good luck and thank you.

Asked by home71 2 days ago

Roboform not loading on 123.0 Firefox Release February 20, 2024 no toolbar or icon. Works on other browsers.

Roboform extension not working at all since the 123.0 Firefox Release February 20, 2024 update. It works fine on all of my other browsers. Please fix this. I have alre… (read more)

Roboform extension not working at all since the 123.0 Firefox Release February 20, 2024 update. It works fine on all of my other browsers. Please fix this. I have already tried to reinstall it. It acts if it wants to work and then it disappears.

Asked by dachkc19 2 days ago

Last reply by dachkc19 2 days ago

Copy or sync only some bookmarks (and site passwords) between profiles

Hi, I wish to provide a co worker with access to some websites (and provide the site passwords), this will involve - from what I can see setting up a separate FF profil… (read more)

Hi,

I wish to provide a co worker with access to some websites (and provide the site passwords), this will involve - from what I can see setting up a separate FF profile (that we both sync to - by using a Firefox Account) on my PC, somehow copying the bookmarks and passwords from my general profile into a new 'co worker' profile, the co worker (via sync) would then see the bookmark, and then hopefully also have the password available.

I can see how to export/import all my bookmarks, or have her sync to my 'general' FF account quite easily, but I only want to give her access to work related bookmarks and PWds.

Any thoughts appreciated.

Asked by roundbot 1 week ago

Last reply by roundbot 2 days ago

Names of Firefox-saved passwords

Is there a way to rename things in the Passwords list? I'm not concerned about MY password or sign-in, but what appears in the list. A name such as "login.live.com" tel… (read more)

Is there a way to rename things in the Passwords list? I'm not concerned about MY password or sign-in, but what appears in the list. A name such as "login.live.com" tells me nothing about what site that sign-in will take me to. I'd like to be able to rename it with something that gives me a hint.

I have a fairly long list of saved logins, and visually scan the list at times to get to a supplier or service I need.

I'm using a desktop, Windows 10.

Thanks.

Asked by hal.giles 2 days ago