Showing questions tagged: اعرض كل الأسئلة

Firefox crashes sometimes after downloading a file

Recently my Firefox crashes sometimes when downloading a file for example from Yahoo mail. This is not happening always, but sometimes when downloading a file. I have the… (read more)

Recently my Firefox crashes sometimes when downloading a file for example from Yahoo mail. This is not happening always, but sometimes when downloading a file. I have the latest version of Firefox, Windows 10. I changed password, deleted cookies, did full virus scan, but the problem still persists. Is this an issue of the new version of Firefox and will be fixed with the new update of Firefox ? This is happening only with Firefox and not with other browsers.

Asked by eladopoulos 5 months ago

Last reply by eladopoulos 14 hours ago

Firefox opens, then closes as limited user

Under Windows 10 Home, Firefox x64 opens and closes immediately as a limited user. As the administrator this does NOT happen. I uninstalled Firefox, deleted the temp file… (read more)

Under Windows 10 Home, Firefox x64 opens and closes immediately as a limited user. As the administrator this does NOT happen.

I uninstalled Firefox, deleted the temp files and re-installed a fresh copy of Firefox. The same issue exists. If I try to start in safe mode as a limited user, Firefox does NOT open.

Firefox worked without issue yesterday. Has a Windows Update caused this issue? The computer is new with limited programs installed. It can't be the firewall as running Firefox as administrator has NO issues.

What do you suggest?

Asked by newwave2553 6 days ago

Can no longer play media with Firefox ESR 102.x

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox. No video will play in youtube, for instance… (read more)

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox.

No video will play in youtube, for instance (it just loads endlessly as if it would start, but it doesn't).

Can't use radio websites either. Anything with a "play" button (video or sound) does nothing.

This has been tested with a clean profile, a clean install, after allowing autoplay in the settings.

Is there any info on what exactly changed between ESR 91 and 102 that might explain this ? There has been no system change, If I reinstall 91 instead it works again as usual.

No issues anywhere else on the endpoints (Edge, Windows), this is on Windows 10 if it makes any difference.

Tanks for any help on this.

Asked by OdeonFF 2 weeks ago

Last reply by OdeonFF 19 hours ago

weird font appearing sometimes in different websites

This is a random error, with no specific website in question. The font display error, seems to be corrected when closing and opening the browser. It appears on specific … (read more)

This is a random error, with no specific website in question. The font display error, seems to be corrected when closing and opening the browser. It appears on specific parts of text within a website in a strange font (its always that "hand-written" font). On the example attached, it was a simple google search.

Asked by sotnasonun 1 week ago

Last reply by sotnasonun 6 days ago

Closed Tabs returning!

I have Firefox set to re-open with any tabs; that were open when it was closed; restored. Six months ago I had a crash and Firefox correctly re-opened with the three Tabs… (read more)

I have Firefox set to re-open with any tabs; that were open when it was closed; restored. Six months ago I had a crash and Firefox correctly re-opened with the three Tabs that I had open when I had the crash. Over time, and many sessions, I closed the original three and used many others. However every week or so, and totally at random, it re-opens the original three. I have found it impossible to get rid of them. Any suggestions please?

Asked by Edward01 6 days ago

Last reply by Edward01 4 days ago

Submitting crash reports by email or another way

My work computer is behind a firewall that is a forward and reverse proxy. Firefox crashes fairly frequently but my work computer is not using and will not be using the f… (read more)

My work computer is behind a firewall that is a forward and reverse proxy. Firefox crashes fairly frequently but my work computer is not using and will not be using the forward proxy; that is for the web server. Therefore the crash reports so not get submitted. There is an error message: "There was a problem submitting your report." Is there another way to submit them?

Wastrel

Asked by wastrelway 1 week ago

Last reply by wastrelway 3 days ago

My Firefox slows down and also won't allow me to log into my Youtube/google account.

I've taken a number of steps that I've researched ranging from clearing cookies, to resetting firefox, to complete reinstallation of Firefox itself. I've also ran a full … (read more)

I've taken a number of steps that I've researched ranging from clearing cookies, to resetting firefox, to complete reinstallation of Firefox itself.

I've also ran a full diagnostic with my ISP and determined my router and internet are 100% functional. This just started happening out of nowhere roughly 3-4 days ago.

I have not installed any add ons or turned on any extentions. I've done nothing to customize my browser at all.

When I go to Youtube, either I can't log in or when I am logged in it says I am not connected to the internet. This has never happened to me before.

Please help.

Asked by demo_war_tss 1 week ago

Last reply by demo_war_tss 6 days ago

When going full-screen on video, the browser doesn't show the full-screen the first time

When going full-screen on video, the browser doesn't show the full-screen the first time. For example, when I want to view a full-screen video on YouTube/Disney/Netflix/… (read more)

When going full-screen on video, the browser doesn't show the full-screen the first time.

For example, when I want to view a full-screen video on YouTube/Disney/Netflix/Prime Video, I select the full-screen button as usual. However the top left-hand side corners always show a thin blue hue. The thin blue hue only goes away when I leave full-screen and re-select it.

Any ideas on what might be causing this? My browser is up-to-date

Asked by benico50 4 days ago

Last reply by benico50 3 days ago

Taskbar won't come up over Firefox ONLY

Same as this problem: [hidden] My taskbar is set to auto hide and I want to keep it that way. Other chromium based browsers does not have this problem. When I hover my m… (read more)

Same as this problem: [hidden]

My taskbar is set to auto hide and I want to keep it that way. Other chromium based browsers does not have this problem. When I hover my mouse to the bottom of the screen, the Windows 10 Taskbar won't appear. Only when I press the windows key, then it appears. This has been happening on both of my computer for a long time now and it's very frustrating. I am sure I am not in full screen mode. Restarting the browser, or windows explorer or the PC doesn't work. Reinstalling FF also does not work. Finally trying to switch completely to FF but this is keeping me from doing it. Any help would be appreciated.

Asked by sadmanssajid 6 days ago

Infinite Scroll is not working on Firefox

When I am testing my site for infinite scroll, as it is working on all the other browsers correctly: Here is the link of the site: https://gill-marine-design.mybigcommerc… (read more)

When I am testing my site for infinite scroll, as it is working on all the other browsers correctly: Here is the link of the site: https://gill-marine-design.mybigcommerce.com/ and when you click on any category and click on see all in pagination, it will just take you to the first page, even if you want to scroll down it will just show the 1st page. For example here is the video: https://watch.screencastify.com/v/Do8c5V5W24gfJKiCZGJP

Why it is just happening on firefox?

Asked by sahil.sharma 6 days ago

Firefox browser hangs for about a minute when text is copied.

Firefox for Windows hangs when I copy text, either by Ctrl+X, Ctrl+C or by using a right-click menu. The browser just stops responding. It doesn't crash. Eventually, it w… (read more)

Firefox for Windows hangs when I copy text, either by Ctrl+X, Ctrl+C or by using a right-click menu. The browser just stops responding. It doesn't crash. Eventually, it will return and behave normally.

I tried removing all extensions and closing all open tabs. No change. I'm out of ideas. I suspect it may be trying to synchronize with something it can't find or there's network latency. Task Manager shows it's using a lot of resources. It doesn't do it every time, just often enough to be frustrating.

Windows Specifications: Edition Windows 11 Pro Version 22H2 Installed on ‎5/‎14/‎2022 OS build 22622.598 Experience Windows Feature Experience Pack 1000.22634.1000.0

Asked by Karla 3 weeks ago

Last reply by Karla 6 days ago

marking function out of order

My marking function is out of order in the web. I can mark texts in Word and other programmes, but not online. E.g. mark a websiteaddress to copy it or mark text. I use a… (read more)

My marking function is out of order in the web. I can mark texts in Word and other programmes, but not online. E.g. mark a websiteaddress to copy it or mark text. I use a graphic pad as a mouse, but that works fine. Otherwise I couldn't mark on other programmes. The problem is only online on websites. I also can't move Google Maps anymore. Thanks for your advise.

Asked by dave.the.beaver 6 days ago

Last reply by dave.the.beaver 6 days ago

AudioContext is not defined

Hello, I can't get Firefox (105.0.1, 64-bit) to work with any page that uses the Web Audio API, even if they are from https://github.com/mdn/webaudio-examples/. The conso… (read more)

Hello, I can't get Firefox (105.0.1, 64-bit) to work with any page that uses the Web Audio API, even if they are from https://github.com/mdn/webaudio-examples/. The console shows: Uncaught ReferenceError: AudioContext is not defined Is there some setting that can make Firefox not support AudioContext? Thanks, Esteban

Asked by lucchesi.esteban 4 days ago

Last reply by lucchesi.esteban 4 days ago

GOOGLE AND OTHER SEARCH ENGINES

I CAN'T ACCESS MY GMAIL OR ANY OTHER SEARCH ENGINE, CAN SOMEONE HELP WITH THIS Did Not Connect: Potential Security Issue Firefox detected a potential security threat and … (read more)

I CAN'T ACCESS MY GMAIL OR ANY OTHER SEARCH ENGINE, CAN SOMEONE HELP WITH THIS

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection.

What can you do about it?

www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Asked by Kaycee 2 days ago

Pop up window in application no longer re-focusing in Firefox

We have an app that is not displaying a pop-up window correctly in Firefox version 105.0.1 (64-bit). The pop-up window works correctly in Chrome, Edge and Explorer. I bel… (read more)

We have an app that is not displaying a pop-up window correctly in Firefox version 105.0.1 (64-bit). The pop-up window works correctly in Chrome, Edge and Explorer. I believe it may be an issue with the page focus, but I'm not very technical. Attaching a couple of screenshots

Asked by rsnell1 5 days ago

Interment connection problems

This issue has only started recently, and I have done extensive testing. As I recently switched to FiOS and the issues started at the same time i first thought this was a… (read more)

This issue has only started recently, and I have done extensive testing. As I recently switched to FiOS and the issues started at the same time i first thought this was a router problem, however other web browsers have no problems, and it is exclusively Firefox. (I have checked this with Verizon support already and because this is exclusive to Firefox there was not much they could do other than help confirm with other browsers everything seems fine)

The problem specifically: While browsing any web page, Firefox will seem loose connection to the internet briefly. The best way to describe the problem is: for about 30 seconds Firefox is fine, then for about 10 it will lose connection, then Firefox will regain full connection for another 30 seconds. Some websites like YouTube help me confirm this as I will attempt to open a video. The web page will load part way, then YouTube will say there is no internet connection, and after a few seconds it will then load again with the error page changing back to the video. This happens for any website I visit, trying a google search, browsing social media sites, or even navigating these help pages.

Testing: I have tested my router with other devices and there are no problems. I have tested using other web browsers and they do not have any problems. To test further, I have had a stream playing on another other browser (Microsoft Edge) while trying to replicate the problem to confirm it is not my internet connection. There is no interruption in the stream, and I still can replicate the problem on Firefox for any website.

Problem Solving Attempted: I have tried disabling my firewall, I have examined all of my router's settings, and I have tried clearing my browsing history. None of this worked. I confirmed that I am using the most up to date version of Firefox and have tried using prior versions to no avail. I have also tried following all of the steps in a few of the help topics in Firefox help with no results: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can and https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors. I have also confirmed my drivers are up to date and tried resetting my computers network socket.

I don't know why Firefox refuses to run properly now, any help would be appreciated. I know I wrote a short novel there, but I wanted to be as detailed as I could because none of the 'typical' fixes have worked, and I have tried many less than typical solutions too.

Thank you for anything you can offer Michael

Asked by mjurek11 5 days ago

Firefox slow or cannot open YAHOO! mail, is slow or cannot open YouTube newly-selected videos, and couldn't complete opening MyADP.

Today is October 2, 2022. Firefox became noticeably slower about 4 to 6 weeks ago. There were problems with YAHOO! Mail, for example. It was particularly noticeable wh… (read more)

Today is October 2, 2022. Firefox became noticeably slower about 4 to 6 weeks ago. There were problems with YAHOO! Mail, for example. It was particularly noticeable when I would be watching one YouTube video and then would click on the image/icon of a different video, trying to change to & open the new video. E.g., NBC or CBS videos, like "Jimmy Kimmel" shows, etc. A couple of days ago, I opened Windows 10(TM) Task Manager, and used "End Task" to shut off Dropbox instances. I then uninstalled Dropbox. I did that to prevent Dropbox from running in the background [and I don't need it, anyway]. That seemed to help. I have also switched to Firefox "Troubleshoot Mode" -- that seemed to help, somewhat, but not necessarily in every case.

 Yesterday, there were problems opening MyADP (to view salary pay stubs) with Firefox [in regular mode].  The application just seemed to be "stuck" while trying to open the view to payment listing.  So, this morning, I ran MS-Edge(TM), and MyADP opened properly and operated with no problems.
   Is it possible that some MS-Windows 10(R) update is causing problems with Firefox?

Moments ago, I opened YAHOO! mail in a separate, new tab, and logged-in quickly, without a problem. I'm happy about that.

  I just opened another tab, easily started the video.  However, clicking on a different video's icon -- the result is that the YouTube red line only moves left to right about 2/3 of the way across the screen, and the newly-selected video does not load.  Clicking repeatedly on the different video's icon seems to "clog" YouTube to the point that the message, "Connect to the internet.  You are offline.  Retry", appears.

So, I'm a bit puzzled. What do you suggest, please?

  Thank You in Advance, 

Dave

Asked by DaveRheoSkier 3 days ago

Firefox 105.0.1 tabs crashing not opening websites

For the past week my Firefox (running on Windows 10) has stopped working correctly. Tabs keep crashing and it won't open many websites. They will load if I close then re-… (read more)

For the past week my Firefox (running on Windows 10) has stopped working correctly. Tabs keep crashing and it won't open many websites. They will load if I close then re-open Firefox but that's getting a bit annoying. Everything was fine before, Firefox worked smoothly and without any problems. I don't know what's happened. I've tried opening the same sites on Edge, and can do that with no problems.

Asked by Tommo 3 days ago

Firefox crashing instantly on startup

Firefox is crashing instantly on startup on Windows 11 22H2 x64-Architecture. Things I've tries: Running in troubleshoot mode (Fails because Firefox doesn't even start) R… (read more)

Firefox is crashing instantly on startup on Windows 11 22H2 x64-Architecture.

Things I've tries: Running in troubleshoot mode (Fails because Firefox doesn't even start) Reinstalling (Doesn't help event when doing a complete fresh install, deleting profiles, registry entries, and the program itself) Running windows in safe mode (Does work but I don't want to run in safe mode constantly) Adding a firewall exception (Doesn't work) Add an antivirus exception (Doesn't work)

I'm not getting any error reports or anything in general. I click the icon and it crashes.

Asked by Lxtte 6 days ago

Last reply by Lxtte 3 days ago

Firefox stalling, unresponsive, then won't launch

Hi, This problem has been happening more over the last 6-8 months, and to the best of my knowledge nothing has significantly changed with the OS or settings that would be… (read more)

Hi, This problem has been happening more over the last 6-8 months, and to the best of my knowledge nothing has significantly changed with the OS or settings that would be in conflict. What typically happens is I will have a new page not load and just spin as if it's trying to load and it won't, or I will have links on sites not load correctly, and getting errors in that vein like.

I'll quit Firefox and relaunch it and I get the error you see in the attached screenshot. I'll have to download the most current version, reinstall, and then it launches and functions perfectly. Until it doesn't, and from what I've noticed, there really isn't a pattern I can see as to why and when it happens. I'm currently on a MacBook Pro using OS 11.2.3 (Big Sur). There is another Mac in the office, I believe on OS Montery (not sure what exact version) both on the Apple M1 Chip, and it happens to that user too and the same fix is the only way to get it back to functioning.

So far, I haven't had anyone on Windows let me know of any similar situation happening and I'm at a loss as to what could be causing the issue. Thanks, Heath

Asked by eisberg.h 2 days ago