Showing questions tagged: اعرض كل الأسئلة
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Cannot paste in WhatsApp web

Hi, I cannot paste text (such as texts from Word-docs or links) while using the WhatsApp web application in Firefox. My ad-blocker for Firefox has been turned off, and a… (read more)

Hi,

I cannot paste text (such as texts from Word-docs or links) while using the WhatsApp web application in Firefox. My ad-blocker for Firefox has been turned off, and all settings under the lock-logo are set on default. When I clear cookies and site date, it works for a while, but then stops working. It's quite annoying, since I use WhatsApp a lot, also for work related purposed, sharing links etc all the time.

Any idea what the problem is and how I could solve it?

Many thanks for helping out,

Sara

Asked by sara39 10 months ago

Last reply by James 10 months ago

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Issue with my Font

I have been using Firefox for many years and I know how to use it well. However, I am currently experiencing an issue with the text and fonts on various websites, includi… (read more)

I have been using Firefox for many years and I know how to use it well. However, I am currently experiencing an issue with the text and fonts on various websites, including Facebook. Even after refreshing and attempting to troubleshoot, the issue persists.

I have noticed that the font and text work normally in Firefox's troubleshooting off mode. I have even attached a photo of the issue for reference.

Please advise.

Asked by Motzko2 7 months ago

Last reply by zeroknight 7 months ago

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Saved passwords

Hi I'm on Ios I forgot a password so went to keychain access where I can normally find saved passwords. It wasn't there. I then went to Firefox preferences and found it t… (read more)

Hi I'm on Ios I forgot a password so went to keychain access where I can normally find saved passwords. It wasn't there. I then went to Firefox preferences and found it there, for copying. There was no password required. That means if I leave my computer on and someone comes past, they can look at saved passwords, and that is a real security issue. I may stop using firefox because of this. Is there a setting to make it more secure? Cheers Martin

Asked by charltonlaggan 1 year ago

Last reply by Terry 1 year ago

4x6 Label printing from browser

Currently running on Firefox version 123.0.1 and IOS 12.7.3. I recently replaced the battery in my macbook pro which required a refresh of Firefox. Now when printin… (read more)

Currently running on Firefox version 123.0.1 and IOS 12.7.3.

I recently replaced the battery in my macbook pro which required a refresh of Firefox.

Now when printing from the browser the labels all print 3x5.

All of my settings are correct and when I save my labels as a pdf they print just fine.

Before the battery swap labels printed from the browser just fine. Labels show reduced formatting in print preview.

Need some help here please.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS Monterey 12.7.3 on Macbook.

Asked by hkonesjr 3 months ago

Last reply by hkonesjr 3 months ago

Warning on Mac but not on iPhone

A friend posted a link in our WhatsApp chat about free flights. I went to access it via my Mac, but FF immediately showed a warning message. However I was able to clink o… (read more)

A friend posted a link in our WhatsApp chat about free flights. I went to access it via my Mac, but FF immediately showed a warning message. However I was able to clink on the link via my iPhone. Why did I not get the same warning message on the phone?

I really wish I had taken a screenshot. Time to learn!

Asked by redcyclist 2 months ago

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youtube Ad blockers violate YouTube's Terms of Service - i have no adblockers on this NEW firefox on imac

youtube: Ad blockers violate YouTube's Terms of Service - i have no adblockers (extensions) on this NEW (installed 10/19/23) firefox on imac or on my macbookpro (which st… (read more)

youtube: Ad blockers violate YouTube's Terms of Service - i have no adblockers (extensions) on this NEW (installed 10/19/23) firefox on imac or on my macbookpro (which still allows me to watch youtube).




/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS on your iMac and macbook.

Asked by villager 8 months ago

Last reply by cor-el 8 months ago

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Fonts not displayed correctly - prints unreadable jibberish

Hi all, I'm having an issue that I've seen mentioned over several years and without a workable solution - I'm at the point of having to transfer all my browser usage to … (read more)

Hi all, I'm having an issue that I've seen mentioned over several years and without a workable solution - I'm at the point of having to transfer all my browser usage to chrome and abandon my beloved firefox. The issue has been 'answered' by advanced users to tell people to 'inspect' which font is the issue then check local systems font book for corrupted/duplicate fonts: however this is not a satisfactory response. Context: see screen shot attached for what the jibberish looks like, and a point in the 'inspect' view that I believe (guessing) is involved. System: Firefox 112.0.2 (64-bit), MacOS 13.3.1 (a) (22E772610a) on Macbook Pro (13-inch, 2020, 2 GHz Quad-Core Intel Core i5). This same websites do not have any issue on the same computer viewed on Chrome or Safari. Nor is there any problem on my iPhone on the iOS firefox browser.

Firstly this is not a user-friendly solution for most people, I'm afraid. Opening the inspect viewer is mindboggling for anyone who doesn't code and even for people who do some programming but not for websites (like me), it isn't exactly self-explanatory. I think I've managing to find examples that indicate 'Roboto' seems to be consistently involved in the display issue. Secondly, the step for 'fixing' the font that is the culprit - my local system indicates that all fonts are valid and there are no duplicates. I haven't installed manually Roboto as I'm uncertain where to 'safely' get the font from and my computer is owned and managed by my workplace - with overly strict administration/security rules so if I f-up a download of something dodgy my IT service will blacklist me and revoke my admin access... ** which would mean I'd be unable to do my job!**. I wondered if perhaps there is some security setting due to that, which stops website from loading the fonts they choose? From previous 'solutions' it said that having Firefox preference set to "allow websites to choose their own fonts..." should mean the websites can load as needed. If indeed I must manually download fonts for each and every instance that Firefox fails to display text legibly that is equivalent to Firefox being unusable. I'm clearly frustrated and it's because I love FIrefox and the ethos behind it all so leaving for Chrome would be very sad indeed! Help and a solution for normal users would be so very much appreciated. Also where can I properly lodge this issue with peeps who fix things? There are issues of this kind going back years and for both Windows and Mac Systems so it's not a one-off problem but a recurring one! Please pretty please, people who do the magic that makes Firefox - fix this issue... Thanks for reading my rant and for any helpful responses. Cheers, Megan

Asked by megan.ej.campbell 1 year ago

Last reply by jscher2000 - Support Volunteer 12 months ago

  • المُؤرشفة

Lastpass extension/icon isn’t showing up in Firefox IOS

Lastpass extension/icon isn’t showing up in Firefox IOS. I’ve installed the latest versions of both. Firefox menu or settings doesn’t offer a plugins or extension link … (read more)

Lastpass extension/icon isn’t showing up in Firefox IOS. I’ve installed the latest versions of both. Firefox menu or settings doesn’t offer a plugins or extension link anymore. It seems Firefox has lost functionality in this regard. Please advise on how I can get the Lastpass extension working in the Firefox browser again.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS and there are no Extensions for the iOS version.

Asked by mr_dpeterson 9 months ago

Last reply by Dropa 8 months ago

  • المُؤرشفة

Screen sharing in Google meets doesn't work

Hi, By accident I changed a setting somewhare and now I can't share screen when using Google meets. I use a MacBook Air M2 2022 and run version Ventura 13.4 and Firefox … (read more)

Hi, By accident I changed a setting somewhare and now I can't share screen when using Google meets. I use a MacBook Air M2 2022 and run version Ventura 13.4 and Firefox version 113.0.2. I have googled the problem and had help from Apple support so I have already; - checked settings in my Mac - checked settings in Google Meet - deleted cash memory in Firefox - rebooting my computor - run Google Meet in Safari and screen sharing works

I don't dare to reinstall Firefox because then I will lose lots of data. What have I not done that this community could help me understand.

Thanks in advance.

Best, Fredrik


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by fredrik.wittboldt 1 year ago

Last reply by fredrik.wittboldt 1 year ago

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bookmarks disappeared

Can someone help me find my old bookmarks that I have had for years? I followed directions posted but nothing is working. All of my history was cleared also. The toolb… (read more)

Can someone help me find my old bookmarks that I have had for years? I followed directions posted but nothing is working. All of my history was cleared also. The toolbar folders are there but everything is empty

Please help

P.S. Is there anyone from Firefox company that I can speak to?

Asked by tabridge1 11 months ago

Last reply by tabridge1 10 months ago

  • المُؤرشفة

Social Media Sharing Icons on Website not visible in Firefox

I am guessing this is a settings issue, but I cannot find a solution. I cannot see the social sharing icons on my website when in Firefox on my Mac. I can see them in Saf… (read more)

I am guessing this is a settings issue, but I cannot find a solution. I cannot see the social sharing icons on my website when in Firefox on my Mac. I can see them in Safari. What's the deal?

Thanks,

Theresa

Asked by tkw5 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Adobe e-sign no longer working after update

Hi all, I have an Adobe account and regularly use Adobe e-sign to send out contracts. I have recently updated Firefox and since then, when I try and send out PDFs for e-… (read more)

Hi all, I have an Adobe account and regularly use Adobe e-sign to send out contracts. I have recently updated Firefox and since then, when I try and send out PDFs for e-sign via Adobe Acrobat Reader, it doesn't get past the upload of the document stage. When I do it on the web browser, I can log in to my account fine, but as soon as I try and view the PDF I want to send for signature, it tells me that:

'The cookie functionality is disabled on your browser

Adobe Acrobat Sign has detected that the cookie functionality is disabled on your browser. To use Adobe Acrobat Sign, please enable cookies on your browser.

When cookies are enabled, click the 'Continue' button below to proceed to Adobe Acrobat Sign. Instructions for enabling cookies Safari for iOS Safari for Mac Chrome for phone or tablet Chrome for desktop OS Firefox

   Click on the Firefox menu.
   Select Preferences.
   Select the Privacy & Security panel.
   Select Standard to enable cookies.
   Set Accept third-party cookies to Always to enable third-party cookies.'

I have followed all the above but it doesn't make any difference. I have also turned off Enhanced Tracking Protection for that site and it worked once, but then stopped working again.

I'm on a MacBook Pro.

Thanks so much for any help!


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by jennie4 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

'502 Bad Gateway

I have the latest versions of firefox installed on both my iMac and my MacBook Air. Both computers running the same IOS. Both Firefox versions have exactly the same pre… (read more)

I have the latest versions of firefox installed on both my iMac and my MacBook Air. Both computers running the same IOS. Both Firefox versions have exactly the same preference settings. The iMac gets an occasional 502 Bad Gateway notification and will not go to that website. The MacBook Air does not get these issues. Both computers are running the same anti-virus software.

This message started happening 3-4 weeks ago and is baffling as you cannot get to that webpage on the iMac but at the same time I get to it fine on the MacBook Air.

What is causing this issue??

Asked by gengrumpy 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

New Tabs

When I open a new tab this website opens up instead of a blank tab. "https://search.rspark.com/?ytm" I've set my new tabs to open a blank page, and I have the current ve… (read more)

When I open a new tab this website opens up instead of a blank tab. "https://search.rspark.com/?ytm"

I've set my new tabs to open a blank page, and I have the current version.

Asked by cargrfx1 1 year ago

Last reply by cor-el 1 year ago

  • حُلّت
  • المُؤرشفة

Mac Bookmark dialogue box issue

When I select "Add Bookmark" from the Bookmark dropdown menu on the menu bar, the popup menu to select the location (folder) to place the bookmark quickly flashes open an… (read more)

When I select "Add Bookmark" from the Bookmark dropdown menu on the menu bar, the popup menu to select the location (folder) to place the bookmark quickly flashes open and closed. The bookmark is created, but it is created in the last place that a bookmark was added. If I am still on that tab and I try to use "Edit Bookmark" from the menu bar to open the pop up it also just flashes up and closes.

If I move away from that tab to another one, and then come back to it, the "Edit Bookmark is not even listed as an option."

Can you please assist.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS<b/b>.

Asked by ric9 1 year ago

Answered by ric9 1 year ago

  • المُؤرشفة

Firefox forgets custom server certificate exceptions in certificate manager

When I add certificate exceptions, such as for my router's self-signed certificate, Firefox forgets the exception at seemingly random intervals. Often this happens in sev… (read more)

When I add certificate exceptions, such as for my router's self-signed certificate, Firefox forgets the exception at seemingly random intervals. Often this happens in several days. In one case it was overnight. This has been going since at least early 2023, probably a year.

In noticed Firefox also forgets settings like "allow popups" set on a site (like on Gmail for example), but not necessarily at the same time as certificate exceptions are forgotten. Other settings don't seem to be changed or forgotten.

These problems occur on different Macs using the same Mozilla account. Refreshing Firefox has made no difference.

Asked by saguaro7 11 months ago

Last reply by saguaro7 11 months ago

  • المُؤرشفة

Download files on MacBook Pro

Microsoft Excel is no longer listed i Applications as download option. All files downloaded automatically are stored as Microsoft Word files, not just excel files. I can … (read more)

Microsoft Excel is no longer listed i Applications as download option. All files downloaded automatically are stored as Microsoft Word files, not just excel files. I can change individual files manually to .xlsx which is a nuisance, but this also happens with Zip files (7Zip) and I am at a loss as to how to change them when they are downloaded as a Word document.

This does not happen on a newer MacBook Pro, but I need it to work with the older version. The older Mac is MacBook Pro 9.2 with MacOS Catalina Version 10.15.7 Firefox is version 103.0

Asked by Sabine 1 year ago

Last reply by Sabine 1 year ago