Showing questions tagged: اعرض كل الأسئلة
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REFRESH FIREFOX

1. Firefox for MacOS prompted me to "REFRESH" 2. After "REFRESH" Firefox is missing all my previous data (bookmarks, history, passwords etc). 3. "Old Firefox Data" folder… (read more)

1. Firefox for MacOS prompted me to "REFRESH" 2. After "REFRESH" Firefox is missing all my previous data (bookmarks, history, passwords etc). 3. "Old Firefox Data" folder is on the desktop 4. I have followed archived support help steps for this issue but did not restore previous Firefox profile. 5. Archived help solution says to ask the question again.

Asked by brodricj 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Browser survey

Hey, While I was surfing today I've been taken to a survey titled "Firefox browser survey 2022" and there I was asked some questions then it took me to a window where the… (read more)

Hey, While I was surfing today I've been taken to a survey titled "Firefox browser survey 2022" and there I was asked some questions then it took me to a window where there was a prize and I was directed to scan the QR code. This survey was taken place on the following link: www.funkyoffer.net I'm here to ask whether this survey was carried out by FireFox or this is a spam/scam?

Asked by Suhaib hassan 1 year ago

Answered by Paul 1 year ago

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PDF Text Clipping

I have two PDFs that I designed and uploaded to our website, but the headline in both displays with clipped characters in Firefox. Different fonts were used in both and t… (read more)

I have two PDFs that I designed and uploaded to our website, but the headline in both displays with clipped characters in Firefox. Different fonts were used in both and the issue is the same. I even tried adding more tracking then re-uploading, the issue persists.

I checked in other browsers and the text displays as intended. The attached screenshots show the issue in Firefox, compared to how it should look (viewed in Chrome).

It's only this one line of text that is affected and I don't know why.

Asked by bg-design 1 year ago

Answered by bg-design 1 year ago

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Can not switch between Gmail accounts (possible due to new update)

Hi, I recently updated Mozilla browser for Mac today (version 99.0.1, 64-Bit on April 13, 2022). And now I can not switch between my Gmail accounts that I am signed into… (read more)

Hi,

I recently updated Mozilla browser for Mac today (version 99.0.1, 64-Bit on April 13, 2022). And now I can not switch between my Gmail accounts that I am signed into (from the top right icon, switch accounts) all it does is load and bring me back to the default account I have set up. It is a bit frustrating since I have to manually log back in everytime and it was so seamless before.

Any help is appreciated.

Asked by Cillian.Cross 1 year ago

Answered by Cillian.Cross 1 year ago

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Moving tabs

When I start to move a tab to another location, a small box attached to the bottom of the tab appears with the same info that's on the tab. If I move the tab to a differe… (read more)

When I start to move a tab to another location, a small box attached to the bottom of the tab appears with the same info that's on the tab. If I move the tab to a different location, many of my tabs disappear and I have to find them in bookmarks to put them back. Is there any way to remove that little box attached to the bottom of the tab?

Ron

Asked by harris.skeptic 1 year ago

Answered by AgnesRM 1 year ago

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Crashed mac bookmarks

My Mac Book Pro crashed so I could not download the bookmarks before buying a new Mac and I cannot retrive the old bookmarks from excisting profiles. (How) Can I get the … (read more)

My Mac Book Pro crashed so I could not download the bookmarks before buying a new Mac and I cannot retrive the old bookmarks from excisting profiles. (How) Can I get the old bookmarks on my new Mac?

Asked by frankdomen 1 year ago

Answered by FredMcD 1 year ago

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WebGL 2.0

How can i install WebGL 2.0 so my farm town game will work on my mac book (ios)??? I've been using Firefox for over 10 years with this game and now all of a sudden my gam… (read more)

How can i install WebGL 2.0 so my farm town game will work on my mac book (ios)??? I've been using Firefox for over 10 years with this game and now all of a sudden my game is requiring WebGL 2.0. HELP PLEASE Thank you. Garry Weaver ... ...


edited email and phone# from public and search/spam bots view on this community forum. Also moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section.

Asked by gweaver8409 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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download drop down menu

Lately when I download an image, from Google expanded images on the right side for example, the download drops down a menu. If I have made multiple downloads the list get… (read more)

Lately when I download an image, from Google expanded images on the right side for example, the download drops down a menu. If I have made multiple downloads the list gets longer and now blocks the area of the page I am working on. I don't need this downloads drop down menu and cannot find a way to stop it. I would prefer if it didn't display unless I clicked on it.

I have searched the net but can't find any answers. Any help would be appreciated.

Thanks, Tom.

Asked by jthomashinton 1 year ago

Answered by cor-el 1 year ago

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Someone else's name is showing up as a saved login user name on Twitter.com - Firefox only

I use Firefox (94.0.2) on a Macbook Pro (using MacOS 11.6.1) and went to log in to Twitter this evening and had a strange result. I only occasionally view Twitter using m… (read more)

I use Firefox (94.0.2) on a Macbook Pro (using MacOS 11.6.1) and went to log in to Twitter this evening and had a strange result. I only occasionally view Twitter using my laptop and I use my email address and a password to log in. When I clicked in the field that reads "Phone, user name or email" I expected to see the Firefox autofill to show my email address, but instead it shows the name "Farha Hussain" (see screenshot image).

I checked my Firefox preferences for Saved Logins and I have my email address and password for Twitter saved there, but no mention of Farha Hussain (my name is Keith). I tried other websites to see if I could recreate the issue and couldn't. I visited the Twitter login form using Chrome and Safari and neither suggested Farha Hussain as a user name, so I think that this is something specific to Firefox on the Twitter website.

To make this an even more unusual situation, the only "Farha Hussain" that I know is a doctor in my city who I have been meaning to contact to see if she is accepting patients, but haven't yet done so. Her name is in my Mac Calendar and that's the only place I can think of on my computer (not in contacts or anywhere else). How this would be connected to a Twitter login is beyond my understanding.

Let me know if you would like additional information or screenshots.

Asked by keith83 2 years ago

Answered by keith83 1 year ago

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Third Party Session Cookies

Hello, I am a college professor at University of New Haven, which uses the Canvas online learning system. Within Canvas, we have access to the Kaltura media content syst… (read more)

Hello,

I am a college professor at University of New Haven, which uses the Canvas online learning system. Within Canvas, we have access to the Kaltura media content system where we can create, upload, and share videos with our students through the Canvas application.

This has worked fine until recently. Now, whenever I try to access my Kaltura media through Canvas, I get the following error message:

"It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies." (see attached photo for reference)

I assume there was a routine Firefox update sometime recently that imposed stricter restriction on third-party cookies. But I have followed all the instructions here (https://support.mozilla.org/en-US/kb/third-party-cookies-firefox-tracking-protection?redirectslug=disable-third-party-cookies&redirectlocale=en-US), and I am still unable to access Kaltura through Canvas (I get the same error message).

FYI - I am able to access Kaltura through Canvas on Chrome, so I know this is a Firefox-specific issue. But I hate Chrome and want to keep using Firefox!

Is this something you can help me with?

Let me know - thanks!

Adam Caress

Asked by adam.caress 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Keep extensions separate in same Firefox account on different machines

I use a Firefox account on two different machines- one is a Mac and the other is a Windows machine. I have some programs installed on the Windows machine that installed a… (read more)

I use a Firefox account on two different machines- one is a Mac and the other is a Windows machine. I have some programs installed on the Windows machine that installed an extension for Firefox. Those programs are not Mac compatible but because of the same account, those extensions were copied to the Firefox installation on Mac. I was wondering if there is a way to isolate the extensions to just the windows installation? Thanks!

Asked by Sunny 1 year ago

Answered by FredMcD 1 year ago

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to change or edit credit card info

I'm trying to make a bunch of donations online. I have a different credit card to do this. Some sites don't list it. Also this credit card is expiring so I have a new ex… (read more)

I'm trying to make a bunch of donations online. I have a different credit card to do this. Some sites don't list it.

Also this credit card is expiring so I have a new expiry date and CCV, but other sites just give me an error message, no way to update.

Can you give me a link to where I can change my autofill info?

My email is ...


edited email from public and search/spam bots view on this community forum.

Asked by trudy1 1 year ago

Last reply by Trieste Sunflower 1 year ago

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Access to clipboard denied

I keep getting the message 'Access to clipboard denied - please update your browser Preferences'. (Firefox in Windows and Mac). But Firefox Preferences shows NOTHING abo… (read more)

I keep getting the message 'Access to clipboard denied - please update your browser Preferences'. (Firefox in Windows and Mac).

But Firefox Preferences shows NOTHING about the clipboard.

This seems to be the default in the latest Firefox – before I updated it there was an annoying popup that asked me to select Block/Allow access to clipboard *and I always clicked Allow*. Now it is blocked and I cannot turn off the block.

This has made Firefox unusable.

Asked by richard.parslow 1 year ago

Last reply by FredMcD 1 year ago