Showing questions tagged: اعرض كل الأسئلة
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firefox blocks browser based zoom access to laptop speakers

When joining a Zoom meeting hosted on the browser rather than installed Zoom app, my speakers are not working and the troubleshooting error messages says the browser is b… (read more)

When joining a Zoom meeting hosted on the browser rather than installed Zoom app, my speakers are not working and the troubleshooting error messages says the browser is blocking zoom from accessing the speakers. I can't find a setting in Firefox preferences to block/allow it. Speakers work on YouTube/Vimeo with no problems (speaker volume 100% and not muted). Speakers had been working with Zoom until a couple weeks ago. I don't want to install the Zoom app just because Google hates privacy and and I don't want to help them own my privacy anymore than I must. I use DuckDuckGo for the default search engine, have Ghostery for an Extension/add-on, and have the Firefox browser set for private window always. I have tried various cookie settings for the Zoom meetings and even the dreaded "accept all cookies" and have Firefox cookie handling set to Standard, with deleting all cookies and history upon exit. I am on 64-bit Windows 10 up to date as of 2/16/22, Dell computer updated to same date, and latest update of Firefox 2/18/22. I have done a number of web searches and not finding the speaker topic or error message other than three unanswered help requests from others with the same problem dated from July-Sept 2021.

Asked by jn9olvr 5 months ago

Answered by jonzn4SUSE 5 months ago

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Firefox can't play youtube streams

I cannot watch a video on youtube when it is in the process of being live streamed. I remember a time when I was able to, years ago, but I can't any longer. I'm not sure … (read more)

I cannot watch a video on youtube when it is in the process of being live streamed. I remember a time when I was able to, years ago, but I can't any longer. I'm not sure what has changed. I found an article that says to install the optional update called "Windows Media Pack" in apps and features, but no app with that name exists. It was only a year old solution, so I'm unsure of what changed so significantly. I just installed another optional windows update, and also updated the browser, but still doesn't work.

Edition Windows 10 Home Version 21H2 Installed on ‎09-‎Jun-‎20 OS build 19044.1466 Experience Windows Feature Experience Pack 120.2212.3920.0

Firefox: 97.0 (64-bit)

Asked by tomi.fodor 6 months ago

Answered by tomi.fodor 5 months ago

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Restore bookmarks and other data from hard drive out of dead computer

My old Linux computer died and I have removed the still good SSD from it. I have installed the latest Firefox on my new computer and would like to restore the bookmarks a… (read more)

My old Linux computer died and I have removed the still good SSD from it. I have installed the latest Firefox on my new computer and would like to restore the bookmarks and other saved data to the new computer.

I am running Ubuntu 20.04, the old computer was on Ubuntu 18.04.

Can these things be restored, and if so what do I need to do?

Asked by gwilson3 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

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XML PARSING ERROR: Undefined Entity

Since updating my firefox version this morning, 2/10,2022, I am getting the following error message when accessing and navigating the following websites: youtube, yahoo,… (read more)

Since updating my firefox version this morning, 2/10,2022, I am getting the following error message when accessing and navigating the following websites: youtube, yahoo, ncbsports, etc.

XML PARING ERROR: UNDEFINED ENTITY LOCATION: whatever website I am trying to access and navigate LINE 15, COLUMN 43:

I have restarted my computer and still get the error. All of my other computers, which have not be updated, are working fine. I am unable to reinstall the previous version since is not available to me.

Please help.

Asked by janicer8dr 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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javascript script works in stackoverflow sandbox and jsfiddle but not on my website

I'm not sure this is a problem with Firefox but I have run out of other options to look at. At first I thought it might be because the page uses a frameset (I know it's o… (read more)

I'm not sure this is a problem with Firefox but I have run out of other options to look at. At first I thought it might be because the page uses a frameset (I know it's obsolete) so I created a version that uses an iframe instead. That way the html that needs to be acted on is not in a frame. It still doesn't work. I don't know why it works in stackoverflow's sandbox and jsfiddle but not on my website. Any help is appreciated.

Frameset version iFrame version

If you need to see the tabstrip code (it's virtually identical to the iFrame version): Tabstrip for frameset version

The script is supposed to hilite the selected tab with a red background. The rollover works fine (yellow background and brown text) but the selected tab color never shows up.

Asked by Wayne 6 months ago

Answered by Wayne 6 months ago

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Firefox 97 want to always print with system dialog box

Prior to FF97 a simply setting to "false" the about:config, print.tab_modal.enabled setting allowed FF to always use the system dialog box when printing. However, in FF97… (read more)

Prior to FF97 a simply setting to "false" the about:config, print.tab_modal.enabled setting allowed FF to always use the system dialog box when printing. However, in FF97, this is no longer the case. How can I set FF97 to always use the system print dialog box??

I almost always use Preview printing on my Macs to avoid multiple pages of garbage so this is fairly important to me...and it might help to save a few trees...

Asked by jschneid002 6 months ago

Last reply by paul436 2 months ago

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transferring FF browser to new computer

I'm buying a new computer and I'm wondering is there a method/procedure that I can use to transfer the entire FF browser including settings, extensions, bookmarks, and pa… (read more)

I'm buying a new computer and I'm wondering is there a method/procedure that I can use to transfer the entire FF browser including settings, extensions, bookmarks, and passwords without having to reinstall all those items individually? I know I can save and import bookmarks but what about everything else? I look forward to anyone comments. Thanks

Asked by arejfour 5 months ago

Answered by jonzn4SUSE 5 months ago

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Print preview button is missing with Firefox again.

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method do… (read more)

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method does not work trying to get print preview back. Firefox is my web browser. I am in windows 8.1. Seems like Firefox did some updates again and now I can not get print preview back! WHY DOES NOT FIREFOX LEAVE WILL ENOUGH ALONE WHEN THEY HAVE SOMETHING GOOD? Bring back the old classic print preview button back and leave it. Now how can I get the old print preview button back???? Need help!! Thanks philm

Asked by marschall3 6 months ago

Last reply by paul921 5 months ago

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Firefox sorting bookmarks by date not saving..

Hello, I'm trying to sort bookmark folders by date. I followed some threads on-line, but its not saving. Am I missing something? I'm going to Manage Bookmarks (see screen… (read more)

Hello,

I'm trying to sort bookmark folders by date. I followed some threads on-line, but its not saving. Am I missing something?

I'm going to Manage Bookmarks (see screenshot) i'm able to select a folder and click Views and it defaulted to 'unsorted' I select Sort by Added and the latest bookmarks in this area sort by latest on the TOP first. Perfect!

I exit out check bookmarks and they are still sorted in the reverse... meaning latest bookmark is still at the bottom and my very first bookmark in this folder is at the top.

Maybe its not designed this way? if so I don't see the reason to go under Managed Bookmarks and sort by anything if its not going to save that way.

Moral of the story trying to sort by date added in any folder not name (which is only thing I see when right clicking on any folder). I want latest saved bookmarks sorted from TOP down not latest's starting at the bottom.

Thanks

Asked by 22Green 3 months ago

Answered by Zian 3 months ago

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migrating from 32 bit firefox to 64 bit

to upgrade my firefox browser from 32 bit to 64 bit, I was following the mozilla instructions to download the 64 bit version, but then uninstall the 32 bit version before… (read more)

to upgrade my firefox browser from 32 bit to 64 bit, I was following the mozilla instructions to download the 64 bit version, but then uninstall the 32 bit version before installing the 64 bit version. However, using the microsoft store to obtain the 64 bit version, it didn't just download it, it installed the 64 bit version. Now I have both. Should I merely remove 32 bit, and my profile file will be accessed to complete the set up of the 64 bit version? Don't want to loose bookmarks, passwords, etc. by removing 32 bit version.

Asked by psmccor 5 months ago

Answered by jonzn4SUSE 5 months ago

REFRESH FIREFOX

1. Firefox for MacOS prompted me to "REFRESH" 2. After "REFRESH" Firefox is missing all my previous data (bookmarks, history, passwords etc). 3. "Old Firefox Data" folder… (read more)

1. Firefox for MacOS prompted me to "REFRESH" 2. After "REFRESH" Firefox is missing all my previous data (bookmarks, history, passwords etc). 3. "Old Firefox Data" folder is on the desktop 4. I have followed archived support help steps for this issue but did not restore previous Firefox profile. 5. Archived help solution says to ask the question again.

Asked by brodricj 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

How do I enable TLS 1.0 for a single IP ?

Hello, my old NAS on my intranet (not visible from outside) supports only TLS 1.0. How can I enable TLS on Firefox on a single IP and on a permanent base ? For obvious re… (read more)

Hello, my old NAS on my intranet (not visible from outside) supports only TLS 1.0. How can I enable TLS on Firefox on a single IP and on a permanent base ? For obvious reasons I don't want to enable it in general..

Asked by antonello1 5 months ago

Last reply by cor-el 5 months ago

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Firefox and Ally Bank log in problem

I am unable to log into my Ally Bank accounts using the latest version of Firefox. Ally keeps coming back with an unable to process the request notice. I AM able to log… (read more)

I am unable to log into my Ally Bank accounts using the latest version of Firefox. Ally keeps coming back with an unable to process the request notice. I AM able to log in using an older version of Firefox and with Microsoft's Edge. I lowered my security threshold, cleared the cache and cookies and even tried private windows. None worked. The problem is ONLY with the newest version of Firefox as far as I can tell.

Asked by bgx383 5 months ago

Answered by bgx383 5 months ago

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Can't use themes

I have Dark Theme set to default but it doesn't work. When I enable it, it'll stop working when I close the option tab or move to a different settings menu. When I was l… (read more)

I have Dark Theme set to default but it doesn't work. When I enable it, it'll stop working when I close the option tab or move to a different settings menu. When I was looking for the cause, I found the handlers.json files in my Firefox Profiles folder were corrupt. In an older thread I found, it said that if the files are corrupt they need to be "regenerated" but doesn't say how to do so. Please help! How do I fix this so I can turn the Dark Theme back on?

Asked by spatiallychaotic 5 months ago

Answered by spatiallychaotic 5 months ago

Automatically open downloaded csv files with Excel

I have for many years tried to have excel automatically open downloaded .csv files as I do this every day many times. Until today I have not been able to understand why… (read more)

I have for many years tried to have excel automatically open downloaded .csv files as I do this every day many times. Until today I have not been able to understand why, despite having asked for Firefox to automatically open .csv files with Excel, and therefore finding "Microsoft Excel Comma Separated Values File" associated to "Use Excel (Default)" in the application association list in the General settings, Firefox continues to ask what to do with the .csv file type when downloading.

What I have discovered is that when using a search for associations in the General tab, csv gives no results! However searching for cel does for some reason list the "Microsoft Excel Comma Separated Values File".

It seems to me that the file type three letter code for the Microsoft excel csv file is wrongly stated in the association list. Is my assumption right? If so how can I correct this please?

For information I have had this problem on more than one computer! I have just set this up on a brand new laptop when discovering this.

Images attached... Thank you.

Asked by Mike 5 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

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Firefox always open my last session

Hello. First of all, I warn you that my English is very basic. I am having a issue with the browser since few months and I can't solve it. Every time I open Firefox it op… (read more)

Hello. First of all, I warn you that my English is very basic. I am having a issue with the browser since few months and I can't solve it. Every time I open Firefox it opens my last session. Also in sometimes it start with "Sorry, We're having trouble getting your pages back".

  • I don't have enabled "Open previous windows and tabs" in the settings
  • There's not any "user.js " file in my profile folder
  • I have even uninstalled Firefox, delete all "mozilla" folders in my hard disk and run Ccleaner.
  • And I don't find any solution in the internet at all. It keeps happening.

Any idea?

Asked by gabriel-gallo 5 months ago

Answered by gabriel-gallo 5 months ago

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Firefox 97 os/system print dialog

Hi, how do we set Firefox 97 to use the os/system print dialog? Before Firefox 97 we could change these settings in about:config: print.tab_modal.enabled = false widget.u… (read more)

Hi, how do we set Firefox 97 to use the os/system print dialog?

Before Firefox 97 we could change these settings in about:config:

print.tab_modal.enabled = false widget.use-xdg-desktop-portal = true

But they are both gone now.

There is now widget.use-xdg-desktop-portal.print, which is an integer (2 by default).

But no matter what integer it is set to, we still don't get the os/system print dialog.

We are using Arch Linux, but we don't expect that to be of any importance -- after all, it worked before Firefox 97.

Thanks for your time :o)

Asked by johnny1000 6 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

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Firefox won't load -- can't even reach home screen

So yesterday I got a new computer and downloaded Firefox to be my default browser. It worked fine the first few hours -- I was able to log into my account, set up my exte… (read more)

So yesterday I got a new computer and downloaded Firefox to be my default browser. It worked fine the first few hours -- I was able to log into my account, set up my extensions, and use the browser as intended. A few hours in, though, it completely crashed on me. I am unable to go to new websites, refresh a page, open bookmarks, log in to my Firefox account, or even open settings; the home screen also doesn't load when I open a new tab. Literally the only thing I can do is freeze the Bookmarks Toolbar and customize the Toolbar. I tried closing and reopening, refreshing/resetting the browser, restarting my computer, going into Troubleshoot mode, deleting and redownloading the application, but nothing is working. I have no trouble with Firefox on my previous computer or my phone, and Edge is working fine on this computer. I don't know what to do anymore. Any help would be much appreciated.

Asked by nenecessitepasreponse 5 months ago

Answered by nenecessitepasreponse 5 months ago

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How can I retrieve the current profile path & name from a command line?

I'm trying to create a DOS batch file to clear the current profile's cache (web site data only, not cookies). I have it working fine using a hard-coded path of the exist… (read more)

I'm trying to create a DOS batch file to clear the current profile's cache (web site data only, not cookies). I have it working fine using a hard-coded path of the existing profile (I only have one profile), but I'd like it to remain viable in case a newer profile is created for whatever reason. Is there a way to retrieve the path into a variable?

Thank you!

Asked by mike.fairleigh 6 months ago

Answered by FredMcD 6 months ago

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Can't open bank statements on websites

I've just started using Firefox as my browser and really like it, but I am unable to open various items (bank statements, etc) when I go to some of my websites. No probl… (read more)

I've just started using Firefox as my browser and really like it, but I am unable to open various items (bank statements, etc) when I go to some of my websites. No problem when I use Chrome or others. Can't find anything to change in Firefox settings. Very annoying. How to fix this?

Asked by JDBJ 6 months ago

Answered by FredMcD 6 months ago