Showing questions tagged: اعرض كل الأسئلة

Windows 11 file explorer cannot open icon files in the ShortCutCache folder

When File Explorer of Windows 11 25H2 tries to access and open an icon-file in the FF (144-64bit) profile's 'shortcutcache' folder, explorer gets Access Denied. The acco… (read more)

When File Explorer of Windows 11 25H2 tries to access and open an icon-file in the FF (144-64bit) profile's 'shortcutcache' folder, explorer gets Access Denied. The account running Firefox has admin rights.

Looking to the ACL of the profile folder containing the folder 'shortcutcache' show no reason for the blocking. Trying this with a new profile did not help.

Asked by Jörg Debus 4 months ago

Last reply by Denys 4 months ago

Google Sheets Will Not Scroll on Firefox Dev Ed 144.0b4 for Linux

I am having difficulty using Google Sheets within Firefox Developer Edition 144.0b4 (64-bit) on Linux Mint 22.2 Cinnamon. When I load any of my Google Sheets, I am unable… (read more)

I am having difficulty using Google Sheets within Firefox Developer Edition 144.0b4 (64-bit) on Linux Mint 22.2 Cinnamon. When I load any of my Google Sheets, I am unable to scroll. This includes when using a blank sheet.

I also have Firefox 143.0.1, which seems to still be functioning correctly.

Asked by Shawn 5 months ago

Last reply by Shawn 5 months ago

Increasing screenshot resolution

While taking screenshot of entire page or section within the page, taken screenshot resolution is of very low quality. As a result when shared the screenshot with someone… (read more)

While taking screenshot of entire page or section within the page, taken screenshot resolution is of very low quality. As a result when shared the screenshot with someone using copy paste function or download and share option, in both methods screenshot image quality is very low making it very difficult to read data/text from the same. Text from the screenshot is barely in readable format. Even zooming the image distorts image totally. I want a way to increase screenshot resolution or improve its image quality so we can read easily without zoom or zooming the image file.

Asked by Ruzveh 4 months ago

Last reply by anasnaeem786786 4 months ago

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storage of data

I was asked to 'Allow Chatgpt.com to store data in persistent storage'. Would that add on the risk of having my data being more exposed and kept by stakeholders not of my… (read more)

I was asked to 'Allow Chatgpt.com to store data in persistent storage'. Would that add on the risk of having my data being more exposed and kept by stakeholders not of my own choice?

Asked by Jacqueline Lam-McArthur 4 months ago

Answered by Denys 4 months ago

Why does the updated firefox snap (141) for linux, open files that previously it would have saved

Firefox used to save unknown files according to the save files setting. i.e. ask where to save files. Now if opens unknown files as text in a new tab. How can the correct… (read more)

Firefox used to save unknown files according to the save files setting. i.e. ask where to save files. Now if opens unknown files as text in a new tab.

How can the correct behavior be restored?

Alternately, can the Linux snap be fixed to allow saving of new file types? {The procedure shown in https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file is not present in the firefox 141 snap.

Asked by mozilla414 4 months ago

Last reply by doug.pearson 4 months ago

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Feature Request - Sidebar AI chat minimize but not close so it doesnt close the chat

When using the the chat especially when on either of my laptops. I think it would be useful to be able to minimize/hide the chat but not have it completely close so you … (read more)

When using the the chat especially when on either of my laptops. I think it would be useful to be able to minimize/hide the chat but not have it completely close so you can stay in the same session.

In my head I see it working by adding a simple minimize button next to the close button. When it minimizes, the icon for the chat can stay highlighted to alert that it is still active. Also, when switching from chat to other options like bookmarks, history or tabs. If there is a current chat open it should use the minimize behavior so the same chat is still active when you navigate back. So essentially the only time the chat closes or resets is when you close it.

Asked by jfriedman 4 months ago

Answered by Denys 4 months ago

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Unable to open a specific URL in private mode from the command line

I'm having trouble opening urls in a private window from the command line on Windows 11. Firefox version: 144.0.2 Starting a new private window works fine with "C:\Prog… (read more)

I'm having trouble opening urls in a private window from the command line on Windows 11.

Firefox version: 144.0.2

Starting a new private window works fine with "C:\Program Files\Mozilla Firefox\firefox.exe" -private-window

But doing: "C:\Program Files\Mozilla Firefox\firefox.exe" -private-window "https://www.google.com"

just opens the link in the last selected window if the last window selected is non private it just opens the link there instead of a new or existing private window

I have also tried with no success: "C:\Program Files\Mozilla Firefox\firefox.exe" -private "https://www.google.com"

Asked by Levedura 4 months ago

Answered by jonzn4SUSE 4 months ago

Chromebook Plus - Lenovo 14 2025 (ARM64) - Streaming video services issue

Trying to run Prime and Netflix in a Linux browser on my new Lenovo Chromebook Plus 14. Not that this is an ARM based unit (Kompanio Ultra 910). I can successfully downl… (read more)

Trying to run Prime and Netflix in a Linux browser on my new Lenovo Chromebook Plus 14. Not that this is an ARM based unit (Kompanio Ultra 910).

I can successfully download Firefox for Linux: Mozilla Firefox Debian Package mozilla-deb-1.0 144.0 (aarch64)

But when I go to run streaming video services get: Prime Video is incompatible with your current operating system or web browser. You must update to watch Prime Video titles. Review the Prime Video system requirements. If the problem continues, please contact Amazon Customer Service and refer to error 7132.

Same with Netflix.

any ideas, thoughts, solutions?  :)

Cheers.

Asked by limbot 4 months ago

Last reply by Captune 4 months ago

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bookmarks and history

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can caused this problem"… (read more)

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can caused this problem".

How do I resolve this problem?

Asked by gcotterl 4 months ago

Answered by Agent virtuel 4 months ago

Video DownloadHelper icon on the Firefox toolbar

Hello I have Firefox 144.0 (64-bit) installed. I added Video DownloadHelper to Firefox, but its icon doesn't appear in the Firefox toolbar. I've tried using Toolbar Custo… (read more)

Hello I have Firefox 144.0 (64-bit) installed. I added Video DownloadHelper to Firefox, but its icon doesn't appear in the Firefox toolbar. I've tried using Toolbar Customization, but the Video DownloadHelper icon doesn't appear there either, so I can't drag it to the toolbar. Can you help me put the Video DownloadHelper icon on the Firefox toolbar? Thank you

Asked by vlamas1 4 months ago

Last reply by vlamas1 4 months ago

Audio output not going to Bluetooth headphones (HD 450BT) in Firefox

Hello, I am having an issue with my Bluetooth headphones (Sennheiser HD 450BT) in Firefox on Windows 11. The headphones are properly connected to Windows and work correct… (read more)

Hello,

I am having an issue with my Bluetooth headphones (Sennheiser HD 450BT) in Firefox on Windows 11.

The headphones are properly connected to Windows and work correctly with other browsers (Edge, Chrome).

Windows shows the headphones as the default output device (stereo), and test sounds play through them.

However, in Firefox, the audio does not go through the headphones. Instead, it plays very loudly through the laptop speakers.

The problem started today; there were no issues for about a year.

I have tried reconnecting/reinstalling the headphones, but it did not help. Drivers are also up to date.

Could you please advise how to make Firefox correctly use my Bluetooth headphones as the audio output device?

Thank you for your assistance.

Asked by elena.kunevich78 4 months ago

Last reply by Andre O Ewert 3 months ago

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notifications

I keep getting 'notifications' from Mozilla Firefox that McAfee has discovered a virus, Trojan, and other things. They come on the lower right corner of my screen and th… (read more)

I keep getting 'notifications' from Mozilla Firefox that McAfee has discovered a virus, Trojan, and other things. They come on the lower right corner of my screen and the address d3mj6kghubcc73dtudhg.kaironero.co.in is along the bottom of the notification. The notifications pop up every time I turn on my computer and go into Firefox and they just keep coming after I dismiss them. They are in small rectangles and have Mozilla Firefox written across the top left and say that McAfee has discovered.... Are they legit or are they spam and how do I stop them? I don't have McAfee installed on my computer which is a desktop. Please help--this is driving me crazy!!!

Asked by BJRW 5 months ago

Answered by James 5 months ago

your program all of a sudden won't let me get my yahoo and aol mail

i need to access my aol and yahoo email like i was always able to do using firefox. now it states security risk and "nothing " you can do? please advise . i need access… (read more)

i need to access my aol and yahoo email like i was always able to do using firefox. now it states security risk and "nothing " you can do? please advise . i need access to my desktop to easliy see my emails and don't like using my phone

Asked by mutzalaugh 2 months ago

Last reply by jonzn4SUSE 2 months ago

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Linux mint firefox and google street view

Hello. I am using Linux Mint 21.3 cinnamon and Firefox 144.0.2 When I use Google maps and the yellow small pointer (cartoon) to go on a specific street, the window come b… (read more)

Hello. I am using Linux Mint 21.3 cinnamon and Firefox 144.0.2 When I use Google maps and the yellow small pointer (cartoon) to go on a specific street, the window come black when shifting to street view. My only extension is disabled, hardware acceleration unchecked, cache cleared and cookies cleared. I have made fresh install and nothing help. Troubleshooting mode allow street view to work fine but normal mode don't work. Google chrome work good. Chromium work good. And finally, Firefox work ok on my Linux mint LMDE 6.

Any idea where to go to solve this issue?

Thanks for your support

André

Asked by A Guertin 4 months ago

Answered by A Guertin 4 months ago