Firefox Community Forum

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday, and it happening on both my home office and work laptops. When I switch to my Microsoft Edge browser on the same 2 laptops, I am able to sign-in to my iCloud account and tools without any difficulty. So it is not a problem on the Apple iCloud side. I am able to access my iCloud account and tools/apps from my iPhone and my iPad as always. It is only when I try to login from a Firefox browser window that I get a "Failed to Verify Your Identity" error message.

Hi I see that Firefox has the option to ask an AI chatbot, with your options for AI being Claude, GPT, Gemini, and Le Chat Mistral. What I'm not seeing is an option for Lumo, Protons new chatbot. My question is is there any future support coming for Lumo, or better yet, an option to let FF users choose ANY chatbot, not just these 4?

as title says, what the [expletive] hell is this [expletive], why the [expletive] is it enabled by default and how the [expletive] hell do I get rid of this [expletive] [expletive]

I'm having issues using Firefox with the Facebook site. Groups are slow to load and sometimes the chat and notification windows take forever to load with shimmering panels or a wait cursor displayed. I've cleared the cache and deleted the cookie, but that didn't rectify the issue. I don't have a problem with Edge.

.: Hello. A couple of days ago Firefox stopped displaying thumbnails of YouTube videos. I tried YouTube on other browsers and the thumbnails appeared as usual. On Firefox, they've disappeared, but only on my Windows 10 computer. The YouTube thumbnails appear on Firefox on my MacBook. The attached graphic shows what it looks like on my Win 10 computer.

Any ideas on how to solve this would be greatly appreciated. I have also searched the Internet and YouTube for a solution, but was unable to find one that works.

Thank you.

How do I remove a shortcut from the Firefox address bar? I understand that I can "uncheck search, address bar, and shortcuts" in Firefox settings, but I think this just hides them, so I wanted to solve the problem fundamentally and asked for advice. Please tell me how to completely remove shortcut URLs from the address bar.

Firefox doesn't have my new credit card account number. My old card was compromised and replaced with a new card and account number. But Firefox still maintains my old account number and it insists on auto-filling my cancelled card number when placing an order on line. How do I update my credit card information, or how do I delete the cancelled card number?

I've gone through the various troubleshooting options over the last month or so and Firefox is still crashing constantly for me, even in Troubleshooting mode. The tabs crash when I'm using a Google Doc, YouTube, Discord, doesn't matter the site; I've submitted about 20 crash reports this morning alone and failed to submit several more:

https://crash-stats.mozilla.org/report/index/ced7bd3d-a768-4ada-a473-127fb0250827 https://crash-stats.mozilla.org/report/index/3886acf3-500e-406b-ab03-77b390250827 https://crash-stats.mozilla.org/report/index/bf00f2f0-4d1a-4364-b369-945170250827 https://crash-stats.mozilla.org/report/index/8568b66f-2058-45bd-a5aa-904540250827 https://crash-stats.mozilla.org/report/index/b651d050-ff74-40bd-ae42-1d4230250827 https://crash-stats.mozilla.org/report/index/b5e446ea-ed00-44cd-b68e-61dd80250827 https://crash-stats.mozilla.org/report/index/7febd586-de43-421a-b3c4-87f230250827 https://crash-stats.mozilla.org/report/index/bcc5ba90-f508-4349-aba1-e0baf0250827

Any help on this would be greatly appreciated!

Hello,

This started happening recently, in the last 30 days. Gray screen is shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.com. If I go to OneDrive, then select today's date the issue is the same.

I've tried the same actions in Chrome and the photos are shown without issues.

Can someone help with this?

Regards, Petar

I was on the ESR channel and after the recent updates to 142.01 or 141 the ESR is missing from the about Firefox. I had got the tab groups option a few updates back and liked it. This latest update changed how a tab group collapses, instead of showing only the tab group name and collapsing all the tabs it leaves one open wasting space when I have several other tabs open. At least I don't see any sign of the annoying AI junk getting in the way yet. I thought you had a choice to stay on the ESR channel according to this link and others. https://support.mozilla.org/en-US/kb/firefox-support-windows-10-end-support I'll probably be forced to update to Windows 11 to do my taxes next year but I thought at least I could stay on the ESR channel to avoid new features getting in the way.

Javascript is not working in my firefox. Even going into settings to enable java script doesn't work, because it says java script is enabled. But the webpages tell me that they need javascript enabled in order to work.

Firefox claims does NOT save site/URL visit information while in Private Mode. And I thought that was true. However, I just discovered that Firefox DOES SAVE Private Mode URL/Site visits - in this specific place. I don't know how long the history will be saved - it looks like at least as long as the Window is open. I want to keep most of my open Private Tabs open - but want to Delete/Clear the ones I'm done with. I thought/understood that Private window/tab/visit info was not tracked/saved - and it's not saved in History, or Searchable. But it appears that this doesn't apply to the Recently Closed Tabs MenuItem. And there seems to be NO 'delete' or 'clear' option for this field. I can't find any reference to the subject in the Forum or Articles. The picture I've attached is NOT of the Recently Closed Tabs while in Private Browsing, but is the same MenuItem and field contents. Thanks for your interest. I'm hoping someone can help me figure out how to delete/clear this specific history.

The bookmarks on my taskbar are all of a sudden not showing up. I'm unable to drag them there like I used to. Also, the history and menu button on the upper right don't work now. I've restarted with no luck.

SYS.INFO: • OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Processor: Intel(R) Core(TM) i7-6700T CPU @ 2.80GHz, Intel64 Family 6 Model 94 Stepping 3, CPU Count: 8 • Total Physical RAM: 16 GB • Graphics Card: Intel(R) HD Graphics 530, 1024 MB • Hard Drives: C: 476 GB (361 GB Free); D: 664 GB (483 GB Free); P: 267 GB (80 GB Free); S: 1862 GB (1687 GB Free); T: 1863 GB (1687 GB Free); • Motherboard: HP 829E, ver KBC Version 06.29, s/n PGAXV0QNNB7EO6 • System: HP, ver HPQOEM - 0, s/n 8CG8343NN9 • Antivirus: Windows Defender, Enabled and Updated

• Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Firefox 142.0.1 (64-bit) • Thunderbird 128.10.1esr (64-bit)

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THE ISSUE: When opening Firefox, (Attachment #1 - below) appears. Seems to have nothing to do with any reality . . . as when I check in SETTINGS (Attachment #2 - below). 1. So, who's telling the truth? 2. How do I stop the popup (Attachment #1) from making it's nagging, inaccurate appearance?

Thank you / Nels

Reporting a bug:

"Firefox can’t update your languages right now. Check that you are connected to the internet or try again." but - Connection is established, INDEED!

German language pack not available :( manually downloaded verisons of german Language pack are incompatible.

please fix.