Firefox Community Forum

FFX 130.0.1 macOS 15.0 (This has nothing to do with the new macOS 15.0 Sequoia update as I have been using it for a week with absolutely no problems). This is absolutely a problem with Firefox or NextDNS. Thanks for your help in advance.

Woke up this morning and suddenly FFX is timing out when trying to access ANY site. Has been working fine - NO changes made to any settings. This literally came out of nowhere. Seems to be a DNS resolving issue. I get a time out with this error message:

I tried setting every setting to English my region to Canada the browser opens in Turkish with a translate to English box. I go to a website and they are all in Turkish. How can I fix this???

While on https://www.kitco.com/price/precious-metals I got a message I am using an AD blocker. I looked in my extensions and I have none installed. The only two extensions that could possibly be responsible block tracking but do not say they block ad's. However, all I have to do is close the message box and all seems to work properly. So I'm just curious what might be causing this message to pop up

I have got a message: "Error: Platform version '130.0.1' is not compatible with minVersion >=130 maxVersion< =130.0" I can´t get any connection. What am I going to do and how can you help me?

Regards Mats Å.

Hi -

I research a lot of topics and admittedly have tons of bookmarks in tons of folders. I've used Firefox probably for ten years.

I can save new bookmarks on my desktop PC, but about a week ago, it's gotten harder and harder to save on my Macbook. I've cleared the cache many times, turned off all extensions. Shut down Firefox then reloaded it, and shut down my Macbook, which is the only time I'm able to save any bookmarks.. then it reverts back to not being able to save any.

What's going on, and how do I fix it?

Thanks.

I updated Firefox yesterday and today I cannot access any comment sections on stories (Yahoo). I have re-booted my computer and cleared my cache. I looked at my privacy and security section of Firefox, but couldn't see anything that might affect this. In the past, I sometimes have to re-load the page to access the comments, but that is not working either. Here is the message that shows up: Oops, something went wrong :( We detected some connectivity issues therefore we’re unable to load the Conversation

Comments were working fine before the Firefox update.

Any suggestions?

error logs from about:sync-log shown as 727180601302 Sync.Service DEBUG User-Agent: Firefox/130.0.1 (Windows NT 10.0; Win64; x64) FxSync/1.132.0.20240913135723.desktop 1727180601302 Sync.Service INFO Starting sync at 2024-09-24 20:23:21 in browser session sIeDgVGZ_W1G 1727180601302 Sync.Service DEBUG In sync: should login. 1727180601302 Sync.Service INFO User logged in successfully - verifying login. 1727180601303 Sync.SyncAuthManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1727180601303 Sync.Status DEBUG Status.login: success.login => success.status_ok 1727180601303 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1727180601303 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1727180601303 Sync.SyncAuthManager INFO Getting sync key 1727180601303 FirefoxAccounts DEBUG getOAuthToken enter 1727180601303 FirefoxAccounts TRACE getCachedToken returning cached token 1727180601303 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1727180601303 Sync.SyncAuthManager INFO Getting a sync token from: https://token.services.mozilla.com/1.0/sync/1.5 1727180601303 Sync.SyncAuthManager DEBUG Getting a token using OAuth 1727180601303 Services.Common.TokenServerClient DEBUG Beginning OAuth token exchange: https://token.services.mozilla.com/1.0/sync/1.5 1727180601303 Services.Common.RESTRequest DEBUG GET request to https://token.services.mozilla.com/1.0/sync/1.5 1727180601322 FirefoxAccounts DEBUG FxAccountsWebChannel registered: account_updates with origin https://accounts.firefox.com 1727180601347 FirefoxAccounts INFO fetching updated device list 1727180601370 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/devices?filterIdleDevicesTimestamp=1725366201347 1727180601415 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1727180601523 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/attached_clients 200 1727180601523 Hawk DEBUG (Response) /account/attached_clients: code: 200 - Status text: 1727180601523 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -1523 1727180601603 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/devices?filterIdleDevicesTimestamp=1725366201347 200 1727180601603 Hawk DEBUG (Response) /account/devices?filterIdleDevicesTimestamp=1725366201347: code: 200 - Status text: 1727180601603 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -1603 1727180601603 FirefoxAccounts INFO Got new device list: 18855ac0670157a31f0c4278650a990a, 3b05d6b0a91a190170243c37313db9ae, 88ad4f84efd1983ed09e339cdab67ce8, ab6a14321ec554c6b4088ae7d4e3a775, bff67cda43eb2e518a2f4ef4fabf76a3 1727180601604 FirefoxAccounts DEBUG FxAccountsPush loading service 1727180601604 FirefoxAccounts DEBUG FxAccountsPush initialized 1727180601755 FirefoxAccounts TRACE Getting command keys: https://identity.mozilla.com/cmd/open-uri 1727180601755 FirefoxAccounts TRACE Getting command keys: https://identity.mozilla.com/cmd/close-uri/v1 1727180601755 FirefoxAccounts TRACE Our push subscription looks OK 1727180601755 FirefoxAccounts INFO updating the cache 1727180602206 Sync.Status DEBUG Status.service: error.login.failed => success.status_ok 1727180602207 Sync.RemoteTabs INFO Doing a tab sync. 1727180602207 Sync.Service DEBUG User-Agent: Firefox/130.0.1 (Windows NT 10.0; Win64; x64) FxSync/1.132.0.20240913135723.desktop 1727180602207 Sync.Service INFO Starting sync at 2024-09-24 20:23:22 in browser session sIeDgVGZ_W1G 1727180602207 Sync.Service DEBUG In sync: should login. 1727180602207 Sync.RemoteTabs INFO Generating tab list with filter 1727180602207 Sync.Service DEBUG Exception calling WrappedLock: LockException: Could not acquire lock. Label: "service.js: login".(resource://services-sync/util.sys.mjs:43:5) JS Stack trace: LockException@util.sys.mjs:43:5 throwLockException@util.sys.mjs:127:11 WrappedLock@util.sys.mjs:141:15 WrappedCatch@util.sys.mjs:112:27 login@service.sys.mjs:1052:66 sync/<@service.sys.mjs:1330:26 WrappedCatch@util.sys.mjs:112:27 sync@service.sys.mjs:1338:7 1727180602207 Sync.Service INFO Cannot start sync: already syncing? 1727180602207 Sync.Service DEBUG Not syncing: login returned false. 1727180602217 Sync.RemoteTabs INFO Final tab list has 0 clients with 0 tabs. 1727180602717 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1727180603044 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1727180604589 FirefoxAccounts INFO Polling device commands. 1727180604589 Sync.Service DEBUG User-Agent: Firefox/130.0.1 (Windows NT 10.0; Win64; x64) FxSync/1.132.0.20240913135723.desktop 1727180604589 Sync.Service INFO Starting sync at 2024-09-24 20:23:24 in browser session sIeDgVGZ_W1G 1727180604589 Sync.Service DEBUG In sync: should login. 1727180604590 Sync.Service DEBUG Exception calling WrappedLock: LockException: Could not acquire lock. Label: "service.js: login".(resource://services-sync/util.sys.mjs:43:5) JS Stack trace: LockException@util.sys.mjs:43:5

Hi! When I start browser it took a long time in search engine to find a result. And sometimes not find anything at all. It simply stops searching and the page seems to freeze. Furthermore, in the settings it says that "Your browser is being managed by your organization" and I don't know what that means or which organization it is. There is some document on the link and that's it.

I use TD Easyweb to access my bank information. No matter what changes I make to Firefox settings nearly every page prompts me to 'Manage online experience' and if I go to manage the 'experience' Performance and Targetting are on. I always set them to off but the prompt keeps coming back. I used the same page with Chrome and Edge. Chrome didn't prompt at all. Edge prompted but then seemed to remember my response. This suggests that the issue is with Friefox

Information Your browser is being managed by your organization.

I am 75 years old. I am RETIRED there is NO REASON for an organization to be in CONTROL of ANYTHING on my computer. How do I STOP THIS?

I don't know if this is related or not, but Something is BLOCKING my ability to use check boxes or circles. Sometimes I can see the box but my response is NOT VISIBLE. Tonight I was trying to complete a survey and the questions were visible but I was COMPLETELY UNABLE to see the answer boxes/circles. Sometimes they would be briefly visible when the page initially opened but QUICKLY DISAPPEARED and were NOT identifiable by manipulating my cursor using mouse, space bar, or tab bar.

I have stayed with Firefox as my default browser for several DECADES and PREFER NOT to change now. BUT this MUST STOP!

Whenever i try to upload a file on macOS to Firefox the browser doesn't respond, making me have to force quit it.

I have a MacBook Pro M1 running the latest version. I am not sure what is causing this issue.

To whom it may concern, My firefox on a Mac running 14.7.1 crashes on every site that I try to access. It goes to the below image that states "gah, etc". I have sent in mutliple crash reports and followed the troubleshooting on the forums. Steps followed so far -Restarted Firefox -Restarted Mac - Cleared Cache and temporary files -Cleared startup cache -disabled extensions -refreshed firefox -upgraded Mac OS

My next option seems to be to uninstall the programs and reinstall it, but I am worried about losing all saved information including passwords, bookmarks, etc. I cannot even access mozilla's site nor the ability to turn sync on.

Any thoughts would be welcome. Thank you, Adam

There used to be an option for a separate search window on the address bar. I found it really useful especially for a instant spell check. The option was there then after an update, it wasn't. WHY WHY WHY????? Is there any way for me to put it back? I hate using the address bar to search! Unless I open a new tab or window, regaining control of the prior tab/window is difficult.

Hi there,

Firefox is my default browser but increasingly (once a week I guess) I have to use chrome to access some sites. This happens with firefox only, (not other browsers) on some sites. The latest site is https://www.skyscanner.ie/. (see screenshot below).

Any ideas?

Thanks Andrew

My environment is windows 11 on a lenovo yoga slim7X using the ARM64 chipset

I have not noticed this before upgrading my Mac to Sequoia 15.0, using latest Firefox browser update, but "printing to PDF" which I used in the past extensively, makes a PDF file that causes the letters to be one ASCII number off. So if I type into the "search" field "p", then all the "o's" are highlighted. I can only enter a search term if I usean "ASCII number +1" technique, so I can search for "get" by typing in "fds". Numbers are searched for as in the past. This is not happening if I make a PDF using my Safari browser, all the PDF words are correct and searchable as in the past. Anyone have insights as to why this might be occurring? I will try restarting in "safe" mode and re-downloading Firefox as is suggested in some of the articles here. Thanks!

hello yesterday i updated my Win10N to 22H2 version. since then i dont have audio on X videos and get error messages on nius clips (see pic) in about:support shows h264 acc and hevc as unsupported. but i cant tell if this is new or not. anyway k-lite codec pack should make them supported, right? to further narrow down the problem i used edge and visited nius and twitter and both worked fine, so the problem must be firefox. so im out of ideas how to fix that. anyone can help me? my help request on reddit https://www.reddit.com/r/firefox/comments/1fs2in3/need_helppossible_codec_problem/

I run G-mail in a Firefox tab. It worked perfectly until 48 hours ago. Now I cannot attach any files to my emails, and Gmail's "Help" is useless. Is there anything in FF which could be preventing this? Any clues as to why GM has turned nasty?

Secure Connection Failed

An error occurred during a connection to www.pan.utiitsl.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

I am running Lubuntu 22.04LTS (have been for months now), with Firefox 130.0.1 installed via the normal vanilla apt.

It was working fine until a few days ago (perhaps after an update, but I can't recall specifically), and then just stopped being able to save anything.

For example, right clicking on an image will bring up "Save As..." as an option, but when I choose that, nothing happens. No prompt to save, nor does the file appear anywhere.

When I choose "Save" as a pulldown on cloud XLSX files...similarly, nothing happens.

When I download something, Firefox is supposed to open up a prompt asking me where I want to save the file but that never opens...nor does the file download.

I am totally baffled.