Showing questions tagged: اعرض كل الأسئلة
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Pocket persistently returning after latest update

Why is it that after the latest update, Pocket returns every time I boot the browser, across all of my devices? This cannot be a coincidence. I am literally having to dis… (read more)

Why is it that after the latest update, Pocket returns every time I boot the browser, across all of my devices? This cannot be a coincidence. I am literally having to disable it every time. Mozilla, if you are smart, you will choose not to go in the direction of Google. You already don't have much of a user base and you don't want to lose what you do have left. This is disappointing and you've pretty much guaranteed I'm not using Firefox anymore.

Asked by Levi Neuwirth 10 months ago

Last reply by zeroknight 10 months ago

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Default Search Engine

I have Firefox as my default browser instead of Microsoft Edge on my HP laptop. I've tried everything under the sun to make Google my default search engine over Microsoft… (read more)

I have Firefox as my default browser instead of Microsoft Edge on my HP laptop. I've tried everything under the sun to make Google my default search engine over Microsoft Bing, and no matter what it won't stop rerouting me to Bing. I can go to www.google.com and type directly in the search bar and it STILL reroutes me to Bing, even when my settings list Google as my default search engine of the search bar. Can I block Bing as a website altogether? HP support only offered to connect me with a specialized team that costs money. Please help.

Asked by Talia Ross 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Downloads

Files will not download. The file is a rfa(revit) file. This is my second day using this web browser.. I have checked setting, to which I switched around to try and trou… (read more)

Files will not download. The file is a rfa(revit) file. This is my second day using this web browser..

I have checked setting, to which I switched around to try and troubleshoot. This did not work. I ended up downloading another browser and the file downloaded no issue. Why is this happening? Ant help is greatly appreciated!

Asked by Shinobi 10 months ago

Last reply by jonzn4SUSE 10 months ago

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Site from Constant Contact blocked (r20.rs6.net).

See attached screen grab of error message. We use primarily Thunderbird and Firefox (latest versions). Everything works normally except a site from Constant Contact (tha… (read more)

See attached screen grab of error message.

We use primarily Thunderbird and Firefox (latest versions). Everything works normally except a site from Constant Contact (that tracks when a customer/client opens or clicks on an email. We normally use uBlock and the problem occurs with and without that extension installed. I'm stumped. Thanks for any helpful you can provide.

Asked by BarryW 10 months ago

Last reply by cor-el 10 months ago

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Pages intermittently but frequently not loading, spinning wheel, 2-3 second delay if you CTRL-W that tab

Hi all. I've been experiencing over the past months an increasingly frequent problem where trying to load a web page shows a spinning wheel for as little as 3 minutes bu… (read more)

Hi all. I've been experiencing over the past months an increasingly frequent problem where trying to load a web page shows a spinning wheel for as little as 3 minutes but sometimes until you finally lose patience and close it. When this occurs, closing this tab has a 2-3-second delay.

After the problem ceases temporarily, I will be able to load the same page a few times afterward without problem, and it will work for some time until it happens again. I can see no rhyme or reason to it. When it occurs, no pages of any sort will open; I have to use another browser to try to find solutions. When the current recurrence of the problem stops, all pages that were stuck with spinning wheels now resume loading again at the same time. It's like something is breaking internally then resuming some 3-20 minutes later.

This does not occur on any of 3 other browsers (Vivaldi, Yandex, Opera) that I have tried. I have never run into this issue until it started several months ago.

I have gone through the steps shown in the help document for pages not loading on Firefox but loading in other browsers. I have turned off the indicated settings (IPv6, forced HTTPS, no proxy, use only my ISP's DNS, etc.), removed all extensions, and completely reset my profile to defaults.

Just don't know what else to do here. It feels like it's got to be a bug. I do know that I have recently in the last months split into running separate work and personal profiles. It's affecting both profiles, and one of them was created at that time. So also wondering if it could be a problem with having separate Firefox threads/processes running and causing problems with each other, since I constantly have both profiles up separately.

Asked by Luckspeare 10 months ago

Last reply by Luckspeare 10 months ago

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blocking a website from loading

I keep getting rerouted to a malicious McAfee Antivirus software page stating my computer has 5 viruses and my Mcafee subscription has expired, etc. I don't have that sof… (read more)

I keep getting rerouted to a malicious McAfee Antivirus software page stating my computer has 5 viruses and my Mcafee subscription has expired, etc. I don't have that software & NEVER plan to use it. How do I block the URL from loading? This should be SIMPLE in the Mozilla settings, can't find anything regarding web filters or page blocking.

Asked by Tony X 10 months ago

Last reply by zeroknight 10 months ago

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Microsoft 365 cannot login via Mozila while there is no problem with edge

Dear Sir/Madam I have set up a new Microsoft Surface pro 7 with fresh Win11 23h2 and office installation. The latest Firefox 122.0.1 has been downloaded. Problem: Whe… (read more)

Dear Sir/Madam

I have set up a new Microsoft Surface pro 7 with fresh Win11 23h2 and office installation.

The latest Firefox 122.0.1 has been downloaded.

Problem:

When i sign in to my Microsoft 365 account for the first time everything goes smooth and get all authentication steps.

BUT

1. I never reach the Microsoft 365 page and return back to Microsoft log in page

"https://www.office.com/?trysignin=0"

2. if I insist in Trying I get in a loop and i get the error message "AADSTS50196 authentication error,"

3. I have tried to clean Cookies cash. The only difference now is that i do not get in that indefinite loop but i have to reenter the sign in credentials and again reach the log in screen.

4. I have entered the office.com, Microsoft.com, hotmail.com as trusted sites but problem same

5. No issues in that particular Surface pro to sign in Microsoft 365 site via edge

6. No issues to sign in Microsoft 365 in my other computers via Mozila. It happens to that particular surface new installation

Any help/Troubleshooting will be appreciated

Asked by almyroudis 9 months ago

Last reply by jonzn4SUSE 9 months ago

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Outlook mail problem

‘I can't receive outlook mail today using Firefox. I receive message header but when I open it there's no message data. It works fine in Chrome. I can't forward a message… (read more)

‘I can't receive outlook mail today using Firefox. I receive message header but when I open it there's no message data. It works fine in Chrome. I can't forward a message it fails to connect to the server. When I try to delete messages it doesn't remove the item. Any suggestions?

Asked by jstegura 9 months ago

Last reply by zeroknight 9 months ago

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Sitelerin içinde click problemi

Örneğin bir sitede bir şeye tıkladım site yarım tabda popup benzeri bir eklenti ile "emin misiniz" diye soru soruyor evet ya da hayır diyemiyorum. Dark reder ile alakası … (read more)

Örneğin bir sitede bir şeye tıkladım site yarım tabda popup benzeri bir eklenti ile "emin misiniz" diye soru soruyor evet ya da hayır diyemiyorum. Dark reder ile alakası var sandım ama onla alakalı değil. Yardımcı olabilecek var mı? Teşekkürler

Asked by aliceyey 10 months ago

Last reply by aliceyey 10 months ago

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all tabs and windows crashed

I was running 8 Windows with about 12 tabs per Window. AND I had it set to Continue Where You Left Off, so that each time I closed and launched FireFox, ALL Windows with… (read more)

I was running 8 Windows with about 12 tabs per Window. AND I had it set to Continue Where You Left Off, so that each time I closed and launched FireFox, ALL Windows with ALL Tabs would open. No problem. Easy.

This morning, Firefox crashed and LOST EVERYTHING. Why did it happen? And how do I get them back?

Jev

Asked by jevbrowser 9 months ago

Last reply by cor-el 9 months ago

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scrolling menu on website are messed and don't have limited height anymore

I don't know if it is the last update, but since this week the scrolling menu on numerous website on firefox become messed up and instead having their usual limited heigh… (read more)

I don't know if it is the last update, but since this week the scrolling menu on numerous website on firefox become messed up and instead having their usual limited height (like no more than 400px) when there are numerous links in the menu, they now reach the bottom of the windows.

I added some image to explain the problem with two sites: one screenshot show firefox bug, and the other is a screenshot (from edge) to show how the scrolling menu with limited height was supposed to be before the bug.

Also the problem appear even in the debug mode, so i doubt it is an extension trouble. How to solve this problem?

Asked by thor94 10 months ago

Last reply by zeroknight 10 months ago

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I installed Firefox DeepL Translate add-on. Do I have to be a "Pro" user to use the add-on?

I have a 30-day free trial for DeepL add-on (and enabled it in Firefox). I tried to use the extension when I visited a Russian website and clicked DeepL and "Translate th… (read more)

I have a 30-day free trial for DeepL add-on (and enabled it in Firefox). I tried to use the extension when I visited a Russian website and clicked DeepL and "Translate this selection" and nothing happened. The webpage wasn't translated. Do I have to be a "Pro" user to use DeepL? If not, how do I get it to work? I'm using Firefox 122.0.1 version and Windows 10.

Asked by grov10 10 months ago

Last reply by zeroknight 10 months ago

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Website not updating in Firefox

I maintain a website that I update on a regular basis. For the past month, none of the updates have shown up in Firefox. I've refreshed the page, cleared the cache, logge… (read more)

I maintain a website that I update on a regular basis. For the past month, none of the updates have shown up in Firefox. I've refreshed the page, cleared the cache, logged out and logged back in. Nothing has helped. With other browsers, there's no problem -- Chrome, Opera and Safari all show the website updates as soon as I post them. I'm using Firefox 122.0.1 (64-bit) on MacOS Sonoma 14.2.1 (MacBook Pro 14-inch 2023). The website uses WordPress, hosted by DreamHost. I have two other WordPress websites, both hosted by WordPress, and Firefox is showing updates with no problem. I'm querying DreamHost on this as well, but I suspect they'll must say it's a Firefox problem.

Asked by Arneke 10 months ago

Last reply by zeroknight 10 months ago

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I wnt to undertand the add on privacy badger, uBlock origin and cookie autoDelete

Hi Team I am fan of Mozilla and use ist now for years. I installed the add ons but dont know really what I need to do when content on the site is not displayed. How do I… (read more)

Hi Team

I am fan of Mozilla and use ist now for years. I installed the add ons but dont know really what I need to do when content on the site is not displayed. How do I know what I need to deactivate, set or change to see the content? Do you have any trainings or explanatory maerial/links?

Thanks Aylin

Asked by aylinflegel 10 months ago

Last reply by zeroknight 10 months ago

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SICK TO DEATH OF FIREFOX CONSTANLY FREEZING ON MULTIPLE COMPUTERS & AFTER TRYING ALL THE SO-CALLED FIXES

I used to love Firefox. For years, Firefox has been my primary & exclusive browser. But, in the last 6 months or so, Firefox is CONSTANTLY & CONSISTENTLY freezin… (read more)

I used to love Firefox. For years, Firefox has been my primary & exclusive browser. But, in the last 6 months or so, Firefox is CONSTANTLY & CONSISTENTLY freezing on me. Here is the guaranteed & predictable pattern: Everything is working well for an hour or so and then suddenly, for no rhyme or reason, the program freezes. I close the program (because it's not responding, so says the error message) and I immediately reopen Firefox and things are fine for another hour or two...and then it happens again & again & again & again!

It just happened again while I was in the middle of an important work project & I AM SICK OF IT. I loved Firefox so much, I have spent hours & hours, over many weeks and months, reading about the problem and trying ALL the recommended fixes--to no avail. NOTHING has worked. Don't ask if I tried this or that because the answer is yes, I tried it. And it is happening to me on multiple computers. (I use two computers simultaneously, a brand new Windows 11 and an older Windows 10 computer.) It's getting to the point that I am starting to use Chrome more and more because I can use Chrome (or any other browser such as Edge or Maxthon) without problem or incident. But old habits are hard to break and I keep returning to Firefox (being the fool I am) & because I have Firefox tweaked to my specifications especially with passwords, etc. I have very reluctantly and unhappily removed many add-ons thinking one of them might be the problem. But, as I said, nothing has worked. And yes, I have uninstalled and reinstalled the program, turned off hardware acceleration, did your registry tweaks, bla, bla, bla.

I am writing mainly to vent. Because I have tried ALL THE FIXES without success, I have no confidence that you can solve what appears to be a common problem. But, of course, if you think you can help me, give it a whirl. Otherwise, I need to dump Firefox for good. Thank you letting me share.

Asked by HollisHoHo 10 months ago

Last reply by cor-el 10 months ago

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Firefox tabs and windows

When I click a link either form a web page or from an email I get a whole new window rather than a new tab in the existing Firefox window. This new window is stripped bac… (read more)

When I click a link either form a web page or from an email I get a whole new window rather than a new tab in the existing Firefox window. This new window is stripped back without the usual menu of options at the top. Is this EDGE taking over my life? I have Firefox as my default browser.

Asked by jamestyas 10 months ago

Last reply by cor-el 10 months ago