Firefox Community Forum

Hi use Firefox 56 for testing purposes sometimes.

I ran into this error, however, the links are dead that go to the solution. https://support.mozilla.org/en-US/kb/add-ons-disabled-or-fail-to-install-firefox#w_for-older-versions-of-firefox

This is one of the dead links. https://addons.mozilla.org/en-US/firefox/addon/disabled-add-on-fix-52-56/ Can it be restored please?

I have my FF preferences setting as "Strict". But somehow Facebook people were able to hack into my FF account, and obtain my password for FB and other passwords? This comes directly from my Firefox preference page Red Warming Box includes & states on Sept 30, 2025 Facebook Hacked & Gained access to my account. Not a person, it states Facebook did it. And to change my FB password ASAP. So I go to my FB account go through their lame motions and they say they will not allow me to do so because I haven't used my account very long and they don't know if it is me trying to change my password. My question is what do I do now and how to prevent any social media outlet of simply hacking into my Mozilla account or my Firefox accounts? Please help. Seems like their should be a law against this type of intrusion gathering save password and etc.

First, is there a list of commandline options?

Second, I would like to be able to start Firefox with a specified URL from a batch file -or- a .net program. Then, either close FF -or- switch to a different URL. is this possible?

Hi,

The Linked in pages are not appearing properly.

I have attached the images of the following two pages,

https://www.linkedin.com/feed/

https://www.linkedin.com/mynetwork/grow/

Please arrange to do the needful.

Regards Deepak

I've been a long time supporter of Firefox and it's taken me a few years get all the bugs out of Win 7 so I'm not going to repeat that on Win X. My Win7_64 water cooled platform is overclocked, stable, and just as fast as most affordable new chipsets from Intel. I have third party security apps and firewall. I'm not downgrading to Windows X whatever later version that is and I'm considering other browser options, if anybody has ideas?

Although I'm on the ESR channel, I've been using User Agent Switcher for a while, which seems to work well on most sites. I also notice DuckDuckgo browser claims to support Win 7. I will miss Firefox, but switching to a Win7 supported browser would be my first option, then Linux if I have to dump Windows 7 for something else.

Developers will moan and say switch to Win X with the favorite phrase 'Upgrade' when my experience has been the opposite, but what do others feel who are using older versions of Windows?

Chase bank has recently put a front end check that blocks all users with Windows 7 ,8 ,8.1. They have a page that says the browsers need to be changed to ones supported, yet they ignore the version of the browser "Firefox Setup 115.31.0esr.exe" which Mozilla updates monthly for security fixes. Thus they are effectively forcing anyone that bought a computer from 10/22/2009 to 01/10/2023 14 years.

I would like to know the number of users that are using the Firefox Setup 115.31.0esr release so that I can make Chase aware of how many home users they are impacting with this front end block to logging into Chase for our checking, savings, credit cards and mortgages. With some actual numbers they may reverse this problem by simply removing the front end check of windows version before allowing user login.

Without some idea of the potential number of users being blocked from access, they may just continue to ignore us.

And now that Windows 10 is not longer a supported version of Windows, will that be next. Steven Hudson [edited email from community support forum]

I have tried endlessly to go onto Anesco website, it comes up with Forbidden 404 on all their sites, my solar system is managed by them but I cannot access the sites to contact them anyone got any ideas please, https://anesco.com/

Hi! I want to download the "Photoshow" add on. I can't because it says "Download the new Firefox and get the extension". When I check for updates it for Firefox it says I'm all updated. When I click the "download new firefox" I get the message "Your download was interrupted. But all is not lost." I really want this add-on. Is there another way to get it or to solve my problem? Thanks!

after the recent update I could no longer 'like' articles or comments on substack, and I couldn't post comments, either. looks as though there was a fix the next day, because I was again able to 'like' and comment...but then late that night I was suddenly back to square one. exactly the same issue. it's now been a couple of days and I still can't 'like' or comment on substack.

this same thing happened after an update many months ago, and after a week or two I just switched to opera. checked firefox again in september or october and it was working so I stayed. I'd like to keep using firefox but the substack problem is annoying. why did it work for about eight hours and then stop again? it seems as though substack is the poor step-child. hope you can get this fixed! because having to change browsers is also annoying...

thanks!

Hi,

In the search bar (I’m not sure about its official name), my previous searches used to appear as suggestions before Google’s own suggestions. However, since I changed my default search engine from Google US to Google UK, it no longer seems to remember the searches I make. I’ve tried switching back to Google US, but that didn’t restore the behavior. Do you have any idea how to fix this?

For example, I previously searched for “things to see in Latvia”, which is why it appears as a suggestion in the screenshot. But if I now search for “things to see in Louvre Museum” and then try the same search again a few hours or days later, it isn’t saved and therefore doesn’t appear as a suggestion.

Thank you!

SSL_ERROR_HANDSHAKE_FAILURE_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I'm experiencing problems across numerous sites using the above version of Firefox, detailed below. Other browsers are OK, as are other versions of Firefox on different devices.

Outlook365 email - "Your message can't be displayed right now" Fantasy Premier League - unable to log in, hitting 'Log in' doesn't respond Faceboook - content does not load Ebay - html on formatting in listings is screwed up Duckduckgo non-functional - returns the message "Ugh, it happened again! The server encountered an error and could not complete your request." The Guardian - images do not load Nextdoor - messages do not load

I need to import my passwords from Bitwarden. I can export them from Bitwarden as a CSV file, but that doesn't show as an option in the Import Data window in Firefox. I use MacOS 10.14.6. Thank you, Tim

I sent message below to Bluesky support and have tried all their suggestions (all relating to Firefox), but to no avail.

MacBook Pro OS 10.14.6. Yesterday (9Dec2025) I could open Bluesky & see my profile but could not add a new post. I then did an ‘age verification’ and received confirming emails. When pressing ‘New Post’ button just went to blank page. Under ‘notifications’ at the top, was a message “''''! r.countGraphemes is not a function''''”. I am accessing using ‘Firefox 115.31.0esr (64-bit)’. I have deleted caches, re-started ‘Firefox’ and re-signed into Bluesky, but problem persists.

Could you please advise how I can overcome this problem. Thank you, best regards.