Showing questions tagged: اعرض كل الأسئلة
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gmail/google account won't stay signed in on firefox

My gmail account keeps asking me to sign in every other 5 minutes. I didn't change a thing on my setting and up until yesterday evening the gmail still stayed signed in. … (read more)

My gmail account keeps asking me to sign in every other 5 minutes. I didn't change a thing on my setting and up until yesterday evening the gmail still stayed signed in. I tried to add google.com, gmail ect. in Exception, but it didn't help. When I was trying to leave a comment on youtube, I had to sign in every single time.

Asked by angiesrecipes 1 year ago

Last reply by angiesrecipes 1 year ago

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YouTube only playing audio, not video

The YouTube videos load in troubleshoot mode, so I reopened Firefox and disabled all extensions. That did not help, so I uninstall all extensions. That does not work eith… (read more)

The YouTube videos load in troubleshoot mode, so I reopened Firefox and disabled all extensions. That did not help, so I uninstall all extensions. That does not work either. Other browsers work, but Firefox does not.

Asked by zaw 1 year ago

Last reply by zaw 1 year ago

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Firefox (Linux application) is lagging.

Hello, the Firefox app often stops responding when I have multiple tabs open or when a more demanding process is running in a tab. Also, Firefox stops responding when I c… (read more)

Hello, the Firefox app often stops responding when I have multiple tabs open or when a more demanding process is running in a tab. Also, Firefox stops responding when I copy a screenshot. I have tried the browser without any extensions and the problem persists. I use EndeavourOS based on Arch linux, I use the current version of the system and Firefox.

Asked by Fejby 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Unrequested adverts

Although I have used Firefox for many years, recently I have been getting messages encouraging me to sign in to Mcafee virus protection although I have a perfectly adequa… (read more)

Although I have used Firefox for many years, recently I have been getting messages encouraging me to sign in to Mcafee virus protection although I have a perfectly adequate virus protection installed and this is recognised by Firefox. How do I stop these small messages that appear at the bottom right of the screen?

Asked by joebarr 1 year ago

Last reply by Terry 1 year ago

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Firefox doesnot display blur effect in some websites

Firefox doesn't display blur effect in websites. In the below images Image 1 : apple.com ( Firefox ) Image 2 : apple.com ( Chrome ) Image 3: twitter.com ( Firef… (read more)

Firefox doesn't display blur effect in websites. In the below images Image 1 : apple.com ( Firefox ) Image 2 : apple.com ( Chrome ) Image 3: twitter.com ( Firefox ) Image 4 : twitter.com ( Chrome) It also happens in telegram where right click menu shows blur effect

Asked by firemistkrishna 1 year ago

Last reply by cor-el 1 year ago

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Can I pay for real person suport?

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at h… (read more)

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account. Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome.

Asked by MikeSr 1 year ago

Last reply by Paul 1 year ago

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Possible fix for black screen videos with fine audio

I was having issues playing videos. All I would get was a black screen, but I could hear the audio. Although some videos, like facebook shorts, played just fine. And I co… (read more)

I was having issues playing videos. All I would get was a black screen, but I could hear the audio. Although some videos, like facebook shorts, played just fine. And I could view videos in other browsers. Tried several things I saw suggested on threads having the same issues, but ultimately I uninstalled firefox and then reinstalled it and it seemed to have fixed the issue. Hopefully this helps others having the same issue. I tried to suggest it on a few of those threads but they were locked.

Asked by dogscouts 1 year ago

Last reply by cor-el 1 year ago

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I get this message only with Firefox - MAILER-DAEMON@yahoo.com

I get this message every time someone emails [edited] @bellsouth.net -MAILER-DAEMON@yahoo.com unable to deliver. Do NOT HAVE THIS ISSUE WITH ANY OTHER BROWSER. SINCE YO… (read more)

I get this message every time someone emails [edited] @bellsouth.net -MAILER-DAEMON@yahoo.com unable to deliver.

Do NOT HAVE THIS ISSUE WITH ANY OTHER BROWSER.

SINCE YOUR ANSWERS ARE INCOHERENT TO ANYONE OVER 25, SOMEONE NEEDS TO FIX THIS AND/OR GIVE VERY CLEAR STEP BY STEP INSTRUCTIONS AS YOUR SOLUTIONS ARE USELESS.

INEXCUSABLE LE THAT YOU TREAT OLDER PEOPLE WITH SUCH DISRESPECT!

Asked by 4johnherman 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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zecurity

I have passwords stored in Dashlane. 1. Would i be anymore secure if i followed your prompts and disabled Dashlane in order to use Firefox relay; 2. If i disabled Dahlan… (read more)

I have passwords stored in Dashlane. 1. Would i be anymore secure if i followed your prompts and disabled Dashlane in order to use Firefox relay; 2. If i disabled Dahlane to use Relay would i loose all the passwords saved in Dashlane?

Asked by Doug's Computer 1 year ago

Last reply by Terry 1 year ago

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Address Bar 3 Dots Menu

One of the main reasons I use Firefox is the ability to enter the address bar and press "Tab" to go to the next option instead of pressing the down arrow like in some oth… (read more)

One of the main reasons I use Firefox is the ability to enter the address bar and press "Tab" to go to the next option instead of pressing the down arrow like in some other browsers. The problem I'm encountering is when I want to get to something further down the list, it's all of the sudden tabbing to this little 3 dot menu that has "Remove from history" and "Learn More".

I use this feature a lot to visit past pages for researching, so I'm wondering is this 3 dot menu new? Is there a way to disable it? I've attached a screenshot to hopefully more clearly describe what I'm talking about.

Asked by m.lewis7 1 year ago

Last reply by lolrepeatlol 1 year ago

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When trying to go to youtube, I get "oops something went wrong"

This morning, I decided to delete one of my youtube channels that is associated with the same email account. I followed the instructions, but now when I try to go to you… (read more)

This morning, I decided to delete one of my youtube channels that is associated with the same email account. I followed the instructions, but now when I try to go to youtube (to get to my main channel), I get an error that says" Oops Something went wrong". Seems no matte what I do in firefox, I can not get back there. So far I have done the following: Cleared cashe temporary files, and history in firefox, checked for updates in firefox, signed out of my google account, and back in. Shut down my pc and back on. None of these have helped. I went searching and could find no help, other than trying to log into youtube from a different browswer. I did so, and I can get on youtube from another browser, but I want to use firefox. Please help, and when I say help, please give it to me in simple terms that I can understand. I am old school, and I don't understand a lot of the new ways things are done. FYI, I use windows 11.

Asked by judy2at 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Can't use my other email address to make a new account

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at h… (read more)

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account. Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome. t

Asked by MikeSr 1 year ago

Last reply by MikeSr 1 year ago

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How to get rid of Google pop up login screen on Mozilla?

Hi Can anyone finally explain to me how can I get rid of the most annoying Google pop up screen in my Mozilla browser? I am unable to find a straight answer, everyone i… (read more)

Hi

Can anyone finally explain to me how can I get rid of the most annoying Google pop up screen in my Mozilla browser? I am unable to find a straight answer, everyone is suggesting some sort of plugin that blocks popups but it didn't work for me.

Asked by Digitalmind 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Ad Blocker

Hi, Does anybody know why I cannot use an adblocker from TotalAv when I have used it in the past? Also, why is Firefox not able to connect to Virginmedia? or should I say… (read more)

Hi, Does anybody know why I cannot use an adblocker from TotalAv when I have used it in the past? Also, why is Firefox not able to connect to Virginmedia? or should I say virgin does not recognize firefox? Sorry to ask two questions at once.

Asked by Graham 1 year ago

Last reply by Terry 1 year ago

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Firefox is using a wrong default location for me when finding services "near me". How do I change this?

Every time I do a search for services "near me" (hospitals, hotels, etc.), Firefox is using an out-of-date five-year-old location. Very frustrating! How can I change th… (read more)

Every time I do a search for services "near me" (hospitals, hotels, etc.), Firefox is using an out-of-date five-year-old location. Very frustrating! How can I change this? Anyone's help is much appreciated - I just haven't been able to find a link to help me fix it!