Showing questions tagged: اعرض كل الأسئلة
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Firefox does not connect anymore to Google services

Hello! Since a month I have a strange problem - Firefox wont connect to any Google service - REcaptcha, google-analytics. Any site that uses these services would not load… (read more)

Hello! Since a month I have a strange problem - Firefox wont connect to any Google service - REcaptcha, google-analytics. Any site that uses these services would not load, or loads and waits until connection expires. I tried refreshing Firefox, the uninstalling and re-installing - the problem remains. I do not use any proxy or firewall on my computer. Opera and other browsers do not have this problem. Please, advice.

Asked by zdrave 1 year ago

Last reply by cor-el 1 year ago

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Who is managing my Browser?

In my 'Settings' it says: "Your browser is being managed by your organization." What??? What organization? How can I find out who this is? and how can I get rid of this … (read more)

In my 'Settings' it says: "Your browser is being managed by your organization." What??? What organization? How can I find out who this is? and how can I get rid of this 'managing organization'? I want to clear this statement from my account.

Asked by h_spencer_oneal 1 year ago

Last reply by Bithiah 1 year ago

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Firefox updates

I do my Firefox updates manually. I am currently using version 108.0.2. When I click on "about", it says I should "Update to Partner Removal". It usually tells me to upda… (read more)

I do my Firefox updates manually. I am currently using version 108.0.2. When I click on "about", it says I should "Update to Partner Removal". It usually tells me to update to the next version that is available. What is Partner Removal? Is it a legitimate update? I can't find anything on the website regarding this. Why does it not tell me to update to version 109?

Thank you for your help.

Mark Olson

Asked by Markeo 1 year ago

Answered by James 1 year ago

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Airbnb - Network error (connection): NetworkError when attempting to fetch resource.

Lately I cannot explore Airbnb, I get "Network error (connection): NetworkError when attempting to fetch resource.". No problem with Edge. Should I forget about Firefox? … (read more)

Lately I cannot explore Airbnb, I get "Network error (connection): NetworkError when attempting to fetch resource.". No problem with Edge. Should I forget about Firefox?

Asked by vtrcka 1 year ago

Last reply by angerm 1 year ago

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auto fill

Using Firefox 108.0.2 with Windows 10 on an HP laptop and Thunderbird 102 current version. When filling out a form and box shows enter email address there are times with… (read more)

Using Firefox 108.0.2 with Windows 10 on an HP laptop and Thunderbird 102 current version.

When filling out a form and box shows enter email address there are times with saved email address pops up into box. I cannot find where those email addresses are located so I can add or remove one or more addresses. Where are those address stored? Thanks

Asked by j 1 year ago

Last reply by j 1 year ago

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How to hide url bar and tabs while in firefox for mac?

Macbook Air M2. Updated firefox, updated OS. So, I have a firefox tab open. When I set "Full Screen" in "View" setting, I still have the tabs and url bar shown. I want t… (read more)

Macbook Air M2. Updated firefox, updated OS.

So, I have a firefox tab open. When I set "Full Screen" in "View" setting, I still have the tabs and url bar shown. I want to be able to remove the tabs, url bar, and mac toolbar from the screen while on a firefox tab. How do I do this? "Full Screen" in "View" only removes the mac toolbar. If I remember correctly, my windows 10 computer just has to press F11 to go fullscreen and remove the tabs and url bar as well (or is that google chrome?).

Asked by leonh0807 1 year ago

Last reply by cor-el 1 year ago

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Audio issues with Firefox

Hello, I was using my headphones for watching YouTube on Firefox but then I unplugged them and the audio has stopped playing. I thought the issue was with the volume of m… (read more)

Hello, I was using my headphones for watching YouTube on Firefox but then I unplugged them and the audio has stopped playing. I thought the issue was with the volume of my speakers, but the audio worked on any other app. So I plugged my headphones again and I could hear the audio from them. Anything I can do for fixing this (I even restarted the PC but the audio only plays with headphones)?

Regards, Tommaso

Asked by Tommaso 1 year ago

Answered by jonzn4SUSE 1 year ago

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Need to change my secondary email address

Using Firefox 108.0.2 on Win11. Need to change Secondary Email on my Firefox account. There is no apparent facility for changing much less adding an email on my Settings… (read more)

Using Firefox 108.0.2 on Win11. Need to change Secondary Email on my Firefox account. There is no apparent facility for changing much less adding an email on my Settings | Profile page. Both of the following:

  https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts
  https://support.mozilla.org/en-US/kb/add-secondary-email-address-firefox-accounts

Say to "Click the 'ADD...' button next to the email address. There IS NO 'ADD...' button next to either email address. I need to change my secondary email address.

Asked by csteinway 1 year ago

Last reply by Dropa 1 year ago

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Save Video and Audio as mp4 file using Firefox

I contributed (paid) for the extension to capture streaming browser screen and audio to .mp4 which worked very well until my PC crashed so I had to re-download and instal… (read more)

I contributed (paid) for the extension to capture streaming browser screen and audio to .mp4 which worked very well until my PC crashed so I had to re-download and install Firefox - now I can't capture streaming browser screen and audio to .mp4. How do I get that capability back? Thank you!

Asked by Ray 1 year ago

Last reply by Dropa 1 year ago

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access to gmail

this message is constantly preventing me from entering my g-mail site Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not … (read more)

this message is constantly preventing me from entering my g-mail site

Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to myaccount.google.com because this website requires a secure connection. What can you do about it? myaccount.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

lease list a step by step process to deal with this issue, thanks

Asked by tempest3236 1 year ago

Last reply by willjoe24421 1 year ago

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Two-Factor Authentication

Hi I have a very big problem, I emailed several times but did not get an answer I activated a two-step password with the Microsoft Authenticate software, which unfortun… (read more)

Hi I have a very big problem, I emailed several times but did not get an answer I activated a two-step password with the Microsoft Authenticate software, which unfortunately was deleted on my mobile phone. Now the problem is that I didn't save my backup code and now I can't enter my account. What is the solution, what should I do, please help me

Give me the firefox support email so I can talk to them directly for authentication

Asked by HAMI.TMB 1 year ago

Last reply by cor-el 1 year ago

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All pinned home screen links are suddenly gone

I've been using the same pinned links on my Firefox home screen for ages, and I depend on them. They were there this morning, but as soon as I rebooted my computer (Win … (read more)

I've been using the same pinned links on my Firefox home screen for ages, and I depend on them. They were there this morning, but as soon as I rebooted my computer (Win 10 64) those links seem to be replaced by Firefox's "recent" links and my pinned links are gone. How do I recover them? Some are crucial to my work.

Asked by caffeinejen 1 year ago

Last reply by caffeinejen 1 year ago

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Unable to restore session

I keep a lot of tabs open, and it's not that unusual to lose my session altogether and have to restore it. This time, though, it's not letting me. A "Restore Session" ta… (read more)

I keep a lot of tabs open, and it's not that unusual to lose my session altogether and have to restore it. This time, though, it's not letting me.

A "Restore Session" tab came up that said the following:

"Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

Still not able to restore your session? Sometimes a tab is causing the issue. View previous tabs, remove the checkmark from the tabs you don’t need to recover, and then restore."

I usually attempt to restore from the "History" dropdown menu at the top of the screen, and it usually works on the first try. But even when it doesn't, this screen appears and gives me the option of clicking on the bright blue "Restore Session" button, and that typically does it. This time, though, the blue "Restore Session" button is much more muted in color and not responsive to clicks.

Do you have any ideas? Like I say, I keep a LOT of tabs open, and most of them serve as reminders to take care of something or other, so I really need to reopen all tabs from that previous session so I don't lose those reminders. Thanks!

RM

Asked by ray.h.misra 1 year ago

Last reply by cor-el 1 year ago

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Password Reset

Is there anyway to reset your password without losing bookmarks and other personal data? My old computer crashed and I don't want to lose all that data. For some reason, … (read more)

Is there anyway to reset your password without losing bookmarks and other personal data? My old computer crashed and I don't want to lose all that data. For some reason, my password isn't working.

Asked by subcitywest 1 year ago

Last reply by cor-el 1 year ago

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Youtube appearance defaults to dark when set to light.

For the past week Firefox has been opening Youtube in dark when for the last decade I've been using light. Every time I change to light it works for that tab, if I open a… (read more)

For the past week Firefox has been opening Youtube in dark when for the last decade I've been using light. Every time I change to light it works for that tab, if I open a new tab and load Youtube it opens in dark appearance. When I change to light and then click my avatar in the top right of Youtube it's still states I'm in dark when it's in light.

Why doesn't the light appearance stay? I've cleared cookies and that doesn't seem to work. It's also specific to Firefox, this doesn't happen in Microsoft Edge.

Asked by immodium 1 year ago

Answered by immodium 1 year ago

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Sign In: Email from Firefox EVERY day

Every day when I sign in to Firefox I receive this email message, and I don't know why. I have been signing into Firefox for a few years. I don't remember when this start… (read more)

Every day when I sign in to Firefox I receive this email message, and I don't know why. I have been signing into Firefox for a few years. I don't remember when this started and I'm not sure if this is just your way of authenticating that I am me or not. Please explain this email I receive from accounts@firefox.com. I have changed my password many times so that can't be it, at least I don't think that's it.

Thank you for your help Rhonda

Asked by Rhonda 1 year ago

Answered by cor-el 1 year ago