Showing questions tagged: اعرض كل الأسئلة
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will not print--just rotates forever with no action to print, just spins and spins

is there someone who can answer a simple question that I know other people are having? Why is it impossible to print an article from the internet? When I hit print, "pr… (read more)

is there someone who can answer a simple question that I know other people are having? Why is it impossible to print an article from the internet? When I hit print, "print preview" comes on and the little spinning doohickie just goes round and round. Is there no one who can tell us how to stop this and print a simple article? It's like Biden, it just spins and spins and does nothing.

Asked by rhnunn 11 months ago

Last reply by JeffBr 8 months ago

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I recieved a update for a private windown icon that went on my task bar from you guys,

I was trying to move it and I accidentally deleted it. I would like to reinstall it. I cannot seem to find the right phrase to find it on your sight and do a reinstall. I… (read more)

I was trying to move it and I accidentally deleted it. I would like to reinstall it. I cannot seem to find the right phrase to find it on your sight and do a reinstall. If you would be so kind to point me in the right direction,I would be most grateful. Little updates like this is why I have remained a loyal fan since the Netscape Navigator days.

Thank you for your time.

[email removed from public]

Asked by jobakli.2020 11 months ago

Answered by Balázs Meskó 11 months ago

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Pasting from external document into Google Doc on Firefox loses formatting

I write in Scrivener and copy/paste into Google Docs for editing. In every other browser, this is no problem. In Firefox, my formatting (mostly italics) is lost when I pa… (read more)

I write in Scrivener and copy/paste into Google Docs for editing. In every other browser, this is no problem. In Firefox, my formatting (mostly italics) is lost when I paste. I've tried messing with the paste commands and had no luck at all. I tried copying from Microsoft Word to see if the problem was on the Scrivener end, but the same problem occurs. I need to open Chrome to paste my text into Google Docs, which keeps the formatting, in order to work around this problem. Does anyone know why this is?

Asked by amandabcook 11 months ago

Last reply by Dropa 11 months ago

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Addons check for updates taking longer than usual

Firefox 106.3 This started happening recently I believe, with Fx 106. Usually takes just a a matter of seconds, but now almost a minute. Anyone else seeing this? … (read more)

Firefox 106.3

This started happening recently I believe, with Fx 106.

Usually takes just a a matter of seconds, but now almost a minute.

Anyone else seeing this?

Asked by noel_envode 11 months ago

Last reply by noel_envode 11 months ago

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106.0.3 Faulty Video Playback - LM21

Since your upgrade from 106.0.2 I am unable to correctly play video windows within FF pages. I am using this browser in Linux Mint 21 and the image attached shows a page… (read more)

Since your upgrade from 106.0.2 I am unable to correctly play video windows within FF pages. I am using this browser in Linux Mint 21 and the image attached shows a page (Left hand window) where the video playback progress indicator is pushed to the extreme right hand side of the video progress bar. I have lost the ability to start/stop and stop the video playback using the space bar on my keyboard.

Even in full troubleshooting mode, where all extensions etc are disabled, the problem persists. I have checked in another browser (Chromium) and the video controls work with the space bar and the video progress time tracks across the progress bar as the video plays, so I know it is not a specific web site issue, rather it is specifically a FF display issue.

I am sorry if I have not included more information as this is my first question / plea for support .

Asked by Fay Hope 11 months ago

Last reply by Fay Hope 11 months ago

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Importing passwords from Safari to Firefox still won't work with advanced setting changes

Firefox is NOT importing my Safari passwords, even when using a .csv file and the advanced settings method -- about:config signon.management.page.fileImport.enabled I… (read more)

Firefox is NOT importing my Safari passwords, even when using a .csv file and the advanced settings method -- about:config signon.management.page.fileImport.enabled

I tried several times but the logins listed in Firefox never reflect any change whatsoever. I have no idea what is going wrong because I follow all the steps everytime. I restarted Firefox even thinking that it would show up after refreshing, but no.

Any more suggestions or help would be much appreciated.

Asked by whenryelwell 11 months ago

Last reply by Dropa 11 months ago

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Firefox keeps crashing

Dear sir , My firefox browser keeps crashing 7-10 times everyday . Sometimes it forces me to reset firefox then login back to my google accounts and extensions . It is v… (read more)

Dear sir ,

My firefox browser keeps crashing 7-10 times everyday . Sometimes it forces me to reset firefox then login back to my google accounts and extensions . It is very frustrating to login everyday specially google accounts as it requires 2-Step verification .

I feel nostalgic using firefox because I have been using firefox since my childhood started from 10 years ago when I first start browsing in the internet . I have not moved to any other browsers ever since . It might found to be a bit funny that I grew some emotions using this great browser and I believe the issue can be fixed .

If the crashing issue is not fixed then I am afraid that I may move to using other browsers and that looks a lot easier than facing the issue .

I am using firefox for windows on a 64bit windows 11 pro . System info screenshot will be added with this report . Please consider my situation in a bit serious matter and hopefully I will get your response asap .

Asked by mohinur533 11 months ago

Last reply by TyDraniu 11 months ago

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2 tabs using 6 GB of RAM.

I have two idle tabs (no videos or other active components) open and according to Task Manager on my PC, it says Firefox is using 6 GB of memory. Unfathomably high number… (read more)

I have two idle tabs (no videos or other active components) open and according to Task Manager on my PC, it says Firefox is using 6 GB of memory. Unfathomably high number.

The Firefox Process Manager says the GPU (whatever that is) is using 5 GB of memory.

I did all the usual quick fixes (Restart, update, restart PC, refresh, disable add ons, etc.)

Please help. Why is 2 tabs none of which is a video tab using 6 GB of memory?

Asked by mjwu7185 11 months ago

Last reply by mjwu7185 11 months ago

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slow browser and external "management"

HI! I am a Firefox user for many years, but I am encountering now problems I never had. First, before the opening of an address I get a message "Transferring data from as… (read more)

HI! I am a Firefox user for many years, but I am encountering now problems I never had. First, before the opening of an address I get a message "Transferring data from assets.adobedtm.com" and it takes a while before I access the site. Problem 2: in Firefox settings I see a message: "your browser is being managed by your organization" But I do not belong to any organization!!! Furthermore I see a link to "ImportEnterpriseRoots" classified as "active" and "true". What the hell is this? I hope you can help solve those problems. In the meantime I will use Edge... All the best, Bernard Margueritte-- French journalist

Asked by Margueritte 11 months ago

Last reply by cor-el 10 months ago

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mozilla VPN

My previous PC failed. On my new PC I cannot find (remember?) my VPN Can you please advise? Yep, I'm 78 years old and not as alert as I once was :=) Thanks, … (read more)

My previous PC failed. On my new PC I cannot find (remember?) my VPN Can you please advise?

Yep, I'm 78 years old and not as alert as I once was :=)

Thanks,

J Maddux

Asked by Jerry 11 months ago

Last reply by Paul 11 months ago

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Mozilla opening a new page called apollo program, but it doesnt let the page download because of firewall.

Mozilla opens a random page without me doing anything. Page doesnt download all the way because i think ether avast or windows firewall blocks it. Has anyone found a solu… (read more)

Mozilla opens a random page without me doing anything. Page doesnt download all the way because i think ether avast or windows firewall blocks it. Has anyone found a solution to stop this from happening. I have done a deep scan incase of a malware and avast found nothing.

Asked by aleksiainasoja95 11 months ago

Last reply by Dropa 11 months ago

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ff fillable pdf forms

I was trying to save a pdf to my computer. Can't find a way in the ff fillable pdfs. Directions I found say to click on file link (Apply Button), but I can't find any b… (read more)

I was trying to save a pdf to my computer. Can't find a way in the ff fillable pdfs. Directions I found say to click on file link (Apply Button), but I can't find any button like that. I can't find any descriptions of the buttons, either. Some buttons don't have a pop up that says what they do when you point at them.

Asked by livingsed 11 months ago

Last reply by cor-el 11 months ago

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How do I sort my bookmarks by date properly?

I have a lot of bookmarks, they use to be sorted by date, but now they are sorted randomly after I changed computers. If I click control shift O it brings up the bookmark… (read more)

I have a lot of bookmarks, they use to be sorted by date, but now they are sorted randomly after I changed computers. If I click control shift O it brings up the bookmarks, now I know you can go under "views" then "sort", then "added", but that still does not sort it properly. I just recently bookmarked a random page, tagging with a name so I remember which one it is. Now if I do this correctly that new bookmark I made should either be on the bottom or the top of the page after I sort it. But that is not the case. It's just mixed in somewhere in the middle. I tried sorting a few different ways, but no luck. PLEASE HELP!

Asked by stephanegli313 11 months ago

Last reply by Terry 11 months ago

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Can't clear cache

Hi there! I can't clear my cache. I go to Preferences > Privacy & Security > Clear Data... but my recent URLs always still show up under History (see image). Pl… (read more)

Hi there! I can't clear my cache. I go to Preferences > Privacy & Security > Clear Data... but my recent URLs always still show up under History (see image). Please advise! Thanks

Asked by jeverard.design 11 months ago

Answered by Dropa 11 months ago

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Doing a search

Why am I getting this message when I do a internet search the first time I use FOXFIRE browser when I log into my computer. Error message says the following-Our systems h… (read more)

Why am I getting this message when I do a internet search the first time I use FOXFIRE browser when I log into my computer. Error message says the following-Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot.

Asked by jscooke 11 months ago

Last reply by Dropa 11 months ago

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Firefox appearance weird

I'm just reinstall my windows 8. But, i don't know why the firefox appearance are weird and difficult to used because of the appearance. What should i do? Nb: It looks no… (read more)

I'm just reinstall my windows 8. But, i don't know why the firefox appearance are weird and difficult to used because of the appearance. What should i do? Nb: It looks normal on "troubleshoot mode".

Asked by kynhhp 11 months ago

Last reply by kynhhp 11 months ago

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Backup/Exported Bookmarks files (.json/.html) aren't the same (checksum) between Synced devices

Hi, thanks a lot in advance and sorry to bother. :) I have a couple of desktop/laptop devices synced with the same account. When I make a backup/export of my bookma… (read more)

Hi, thanks a lot in advance and sorry to bother. :)

I have a couple of desktop/laptop devices synced with the same account. When I make a backup/export of my bookmarks in each device (.json/.html files) the checksums of those files don't coincide between devices. Nevertheless, if I open the exported HTMLs in Firefox and save them as Text Files, the resultant files have all the same checksum (sha256sum), i.e., are all the same.

Is this how it is supposed to be? Or should my bookmarks JSON/HTML files be exactly the same in all devices and something is wrong?

Thanks a lot in advance.

Asked by rv 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

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yahoo mail tab closes unexpectedly in Firefox 106.0.1 (64-bit)

Firefox 106.0.1 (64-bit) my notebook is a Dell Vostro15 3000 with Win.11 pro (version 21H2) The Yahoo mail tab, which I have always open, keeps closing unexpectedly but… (read more)

Firefox 106.0.1 (64-bit) my notebook is a Dell Vostro15 3000 with Win.11 pro (version 21H2) The Yahoo mail tab, which I have always open, keeps closing unexpectedly but I can't figure out if this happens with an exact action of mine. I believe it closes either when I read a yahoo mail or view an attachment, but also randomly even if I am visiting another irrelevant page on another tab of Firefox, when I suddenly discover that this exact tab (yahoo mail) has been closed. This never happened on my previous NB with win 10. Is this a win 11 problem?

Asked by panhatzi 11 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago