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Installing Firefox having ESR already installed

I've been using Firefox ESR for some years. Now I would like to know the best way to use and try the "normal" version of Firefox. Can I install it without uninstall ESR? … (read more)

I've been using Firefox ESR for some years. Now I would like to know the best way to use and try the "normal" version of Firefox. Can I install it without uninstall ESR? Or must I do a clean install of Firefox after getting rid of ESR? If this is the case, what must I do to keep my profile, bookmarks, etc?

Asked by nogueira46 1 year ago

Answered by AliceWyman 1 year ago

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Downloading & opening .zip files

How does one specify which program opens a .zip file after it is downloaded? Presently, the download functions properly, but when I click on the file, VLC media player o… (read more)

How does one specify which program opens a .zip file after it is downloaded?

Presently, the download functions properly, but when I click on the file, VLC media player opens; have no idea why; how can I specify 7-zip File Manager instead?

Thank you. Appreciate.

Asked by Hikermann 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

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Profile cannot be loaded - Tried all advice I can find already

Windows 10 - 22 H2 - All updates applied AMD Ryzen 7950x + DDR5 64GB RAM + 3090 RTX GPU + Plenty of Disk Space Firefox Hi, To get myself off MS Edge (as its Chromium … (read more)

Windows 10 - 22 H2 - All updates applied AMD Ryzen 7950x + DDR5 64GB RAM + 3090 RTX GPU + Plenty of Disk Space Firefox

Hi,

To get myself off MS Edge (as its Chromium based), I've come back to FF. But after I tried installing firefox standard and even the Extended Support Release I can not run it for the first time - I get this error

Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I've followed the advice in the help pages, but it hasnt fixed the issue

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

The same happens when I run

firefox -p

The firefox App Data folder contains no profile file at all....

C:\Users\marcu\AppData\Roaming\Mozilla\Firefox

Just

2022-11-14 12:49 PM <DIR> Crash Reports 2022-11-14 12:46 PM <DIR> Pending Pings

Inside crash reports is an empty events folder, and two crash report instance files (once for each attempt to start up FF) For example

InstallTime20221104133228

The above crash file conatins

1668458789

I've tried uininstalling and wiping all files, and I wanted to try an old versions BUT the link on the page is dead

https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/ - Gives me 404

Do I have some service not running that this relies on ?

Asked by marcusobrien 1 year ago

Answered by marcusobrien 1 year ago

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Restore bookmarks and other data from hard drive out of dead computer

My old Linux computer died and I have removed the still good SSD from it. I have installed the latest Firefox on my new computer and would like to restore the bookmarks a… (read more)

My old Linux computer died and I have removed the still good SSD from it. I have installed the latest Firefox on my new computer and would like to restore the bookmarks and other saved data to the new computer.

I am running Ubuntu 20.04, the old computer was on Ubuntu 18.04.

Can these things be restored, and if so what do I need to do?

Asked by gwilson3 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Profiles, everything gone after update to V 96.0.3

Dear TS, Friday January 28th 2022 Firefox updated my Win 10 PC to version 96.0.3 and wiped out everything from the previous Firefox version. No bookmarks, History,… (read more)

Dear TS, Friday January 28th 2022 Firefox updated my Win 10 PC to version 96.0.3 and wiped out everything from the previous Firefox version. No bookmarks, History, or add ons, everything is gone! How do we get everything back? I have a recent backup using Acronis on an external drive and even copies of old profiles from 2016. If the data can't be retrieved I'm thinking the only option is to remove Firefox and attempt restoring it from the Acronis backup. Sincerely, Robert.

Asked by ddbob 1 year ago

Answered by cor-el 1 year ago

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When I download pdf file from FF it tries to convert the file to a Word document

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "W… (read more)

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "Word will now convert your PDF to an editable Word document. This may take a while. The resulting Word document will be optimized to allow you to edit the text, so it might not look exactly like the original PDF, especially if the original file contained lots of graphics."

I went to Settings - General - Applications, went down Contents list to Portable Document Format (PDF), and tried the various settings under the Action column, to include "Save File," "Always Ask," "Use Acrobat Adobe 2020." None of these worked or made any difference. I open numerous .pdf files every day and I need to be able to just click on them in the website and have them open in my Adobe Acrobat program - as they have up until today. What do I have to do to fix this? I am using Version 102.0.1 (64-bit).

Asked by starjazz 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Installing Nightly on LinuxMint

Nightly is working really good in my Android Phone. Now I would like to install Nightly in my LinuxMint Desktop. I found a page at https://www.linuxcapable.com/how-to-ins… (read more)

Nightly is working really good in my Android Phone. Now I would like to install Nightly in my LinuxMint Desktop. I found a page at https://www.linuxcapable.com/how-to-install-firefox-next-beta-or-firefox-quantum-nightly-on-linux-mint/ But cannot install with all those commands. So what is the best way to install Nightly on my LInuxMint? Without all the commands and things I don't understand. I am 82 years old and cannot always do such. Thanks for your help.

Asked by Loy 1 year ago

Answered by FredMcD 1 year ago

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Updating Firefox on a Chromebook

I downloaded Firefox on my Chromebook using the instructions found here: https://support.mozilla.org/en-US/kb/run-firefox-chromeos However, I have not been able to update… (read more)

I downloaded Firefox on my Chromebook using the instructions found here: https://support.mozilla.org/en-US/kb/run-firefox-chromeos However, I have not been able to update it since. It says updates are disabled in Firefox itself, and I have not been able to fine what files I need to update via Terminal to get the most current version. (I have been able to update other files through Terminal). Can someone please point me in the direction of how to update Firefox if installed in the manner described in the link?

Asked by weshamner 1 year ago

Answered by weshamner 1 year ago

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Firefox won't download on MacOS Big Sur 11.6.3

I recently update my MacBook to MacOS Big Sur 11.6.3 and realized several of my apps were deleted, including Firefox. I tried to redownload Firefox via Safari but the dow… (read more)

I recently update my MacBook to MacOS Big Sur 11.6.3 and realized several of my apps were deleted, including Firefox. I tried to redownload Firefox via Safari but the download fails. I've tried restarting my computer and redownloading but I get the same issue.

Asked by kyleburton1987 1 year ago

Answered by AliceWyman 1 year ago

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Download "Always Ask"

I've always used the "Always ask you where to save files" option when downloading. Recently (beginning of April 2022), files go directly to the Downloads folder. The "A… (read more)

I've always used the "Always ask you where to save files" option when downloading. Recently (beginning of April 2022), files go directly to the Downloads folder. The "Always ask" option is still selected in Settings.

I've tried un-selecting and re-selecting, restarting Firefox, restarting my computer - basically every iteration of 'turn it off and on again' that I can think of.

Asked by denny.stephen 1 year ago

Answered by Terry 1 year ago

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Cannot install 52.9.0esr on XP SP3

52.9.0esr is claimed to be the last version for XP. Unfortunately it is not quite true. It is for XP SP2 ONLY. Trying to install on SP3 ends with the message that SP2 is … (read more)

52.9.0esr is claimed to be the last version for XP. Unfortunately it is not quite true. It is for XP SP2 ONLY. Trying to install on SP3 ends with the message that SP2 is required. IMO the installer is simply too strict on demanding exact version of SP ! https://www.mozilla.org/en-US/firefox/52.9.0/system-requirements/

I went through the list of versions (thanks Mozilla that they all are still available!) and found that the last version I can install is... version... 12.0b6. https://www.mozilla.org/en-US/firefox/12.0/system-requirements/

And indeed I installed 12.0b6 successfully but I would like to install 52.9.

Asked by andrzejm007 10 months ago

Answered by andrzejm007 10 months ago

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Installing Firefox on new computer

We just bought a new HP computer with Windows 11 and I'm trying to install Firefox. I d/l the file from the Mozilla website, clicked on the file that d/l and the install… (read more)

We just bought a new HP computer with Windows 11 and I'm trying to install Firefox. I d/l the file from the Mozilla website, clicked on the file that d/l and the installation begins. The installation progresses until the bar indicates it's over 1/2 way done. Then all of a sudden the screen changes to show a blank tab name and the file area says something about a Google search. What am I supposed to do with this page since I don't know what I'm supposed to search for. I don't see a way to get back to the installation page. I just want to install Firefox so why all this runaround without an installation?

Asked by heirloon55 1 year ago

Answered by heirloon55 1 year ago

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getting old versions

Where can I get Firefox 52.9.0? There was a list of old versions here but now I can't find it. I found https://download2.portableapps.com/portableapps/FirefoxPortableLeg… (read more)

Where can I get Firefox 52.9.0? There was a list of old versions here but now I can't find it. I found https://download2.portableapps.com/portableapps/FirefoxPortableLegacy52/FirefoxPortableLegacy52_52.9.0_English.paf.exe I really did not want the portable version but avast considers it a threat so it may not be genuine.

Asked by robey 1 year ago

Answered by James 1 year ago

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Unable to install Firefox for Chromebook

I just got a chromebook from my work, and I'm unable to install firefox. I've tried searching for firefox download and clicked on the top result from Mozilla, but once it… (read more)

I just got a chromebook from my work, and I'm unable to install firefox. I've tried searching for firefox download and clicked on the top result from Mozilla, but once it has finished downloading, I try clicking on the freshly downloaded folder but that just lets me see the folders and files within the big folder. I haven't had this experience before when trying to download firefox, but I'm also fairly new to using a chromebook. So I'm not sure if my issue is with the chromebook/OS, or maybe since it's through my work, I'm limited in what apps I can download? Any advice would be greatly appreciated. I'll do my best to attach a screenshot of the folder that appears.

Asked by rocksofshame 1 year ago

Last reply by Paul 1 year ago