Showing questions tagged: اعرض كل الأسئلة

viewing HEVC videos from Ring Cameras

On my windows PC, I am unable to view Ring Camera live-view due to "error missing required codec". Does my Firefox have the required HEVC codec to view Ring Camera video… (read more)

On my windows PC, I am unable to view Ring Camera live-view due to "error missing required codec". Does my Firefox have the required HEVC codec to view Ring Camera videos?

Asked by kentami 2 months ago

Last reply by TyDraniu 2 months ago

My location

PLEASE use my default location. I just set it. It is correct: CORALVILLE, IA PLEASE DO NOT USE CELL TOWER LOCATIONS OR ANY TOWER LOCATIONS FOR ME. THEY ARE WRONG!!! … (read more)

PLEASE use my default location. I just set it. It is correct: CORALVILLE, IA

PLEASE DO NOT USE CELL TOWER LOCATIONS OR ANY TOWER LOCATIONS FOR ME. THEY ARE WRONG!!!

I am NOT located where the cell towers are. They place me all over Eastern Iowa. That's WRONG! I am NOT in Cedar Rapids. NOT in Marion, IA. NOT in Davenport, IA. NOT in Tipton or Decorah. NOT in Illinois!

THE ONLY PLACE I AM (with my computer) IS WHAT I SET IN MY DEFAULT LOCATION: CORALVILLE, IA 52241 I'm not even in Iowa City, although it is near.

It would be great if one could choose which sources are used for one's location. Is that possible? I don't want information sent to me about locations where I am NOT living and never have lived there. I hope you can understand what an annoyance it is, year after year, always to be located in the wrong place. I wouldn't care if some websites knew my location if it was the correct location.

Asked by Jane Carlson 2 months ago

Last reply by TyDraniu 2 months ago

Youtube videos get stuck loading. New videos or even searching inside the video may randomly get stuck loading forever.

Asking after trying way too many things FIREFOX 135.0.1 (64-bit) lates version and fully updated. Playing Youtube Videos fails as the video keeps loading forever. It ha… (read more)

Asking after trying way too many things FIREFOX 135.0.1 (64-bit) lates version and fully updated.

Playing Youtube Videos fails as the video keeps loading forever.

It happens randomly but often. It could happen trying to play the video the first time (keeps loading forever) or if the video is playing ok and you try to search any frame in the video or jump some time in the video, the frame stops and keeps loading forever.

I suspect it could be an extension because if I use Firefox in troubleshooting mode it works. However I tried to disable extensions one by one until none was enabled and still fails. Tried all options in the proxy. BRAVE works ok (but I installed it fresh to check another browser, I still prefer Firefox)

The issue happens only on Youtube. Youtube premium. Images attached of an example video that got stuck and loading and the list of extensions that I have, I tried to DISABLE ALL thes EXTENSIONS and still fails (???)

HELPbold text

Asked by Michelangel0 2 months ago

Last reply by Michelangel0 3 weeks ago

My application seems to be corrupted, how can I reload

My application seems to be corrupted, how can I reload? I keep getting a message "from Norton" which says threat secured win:32ratx-gen [Trj] Reloading Norton has not he… (read more)

My application seems to be corrupted, how can I reload? I keep getting a message "from Norton" which says threat secured win:32ratx-gen [Trj] Reloading Norton has not helped. Only appears when firefox is open.

Asked by RSWINTER2 2 months ago

Last reply by James 2 months ago

unable to login with google workspace

Hi, I have used Firefox regularly for years to login to my sjsu university account (google workspace) with the DUO security software. But for several days now I have be… (read more)

Hi, I have used Firefox regularly for years to login to my sjsu university account (google workspace) with the DUO security software. But for several days now I have been unable to login: I get "Unable to sign in" error message. At first I thought the system was down, but it's been days now and I can use other browsers to login just fine. I have cleared my cache completely and restarted the computer several times (Dell XPS laptop with Win10). Even weirder, I can login fine with Firefox on my other PC laptop (Win 11).

Can you please help?

Asked by SLG 2 months ago

Flickering/Highlighting with Cursor Movements on Webpages

I am experiencing a flickering/highlighting effect on various webpages when using Firefox on some of my computers (a Microsoft Surface and Asus Laptop, but not my work de… (read more)

I am experiencing a flickering/highlighting effect on various webpages when using Firefox on some of my computers (a Microsoft Surface and Asus Laptop, but not my work desktop). Attached photos show an example from Gmail, where the one photo shows it open in Microsoft Edge (no flicker/highlighting effect) and the other photo shows it in Firefox.

When my cursor moves it causes the greyed out portions to jump to other areas. I also see this in places like the toolbar, where the rounded edges of bookmarks are now sometimes a grey square, similar to the greyed out emails in the photo.

I have restarted and reinstalled Firefox with no changes. Any idea what is causing this?

Asked by showbrien 2 months ago

Issues with Google Sheets in Firefox

For quite some time, certain pop ups will not appear when trying to work in Google Sheets through the Firefox desktop browser. I have gone into the browser's settings and… (read more)

For quite some time, certain pop ups will not appear when trying to work in Google Sheets through the Firefox desktop browser. I have gone into the browser's settings and allowed pop ups for the exact link for Google Sheets, but that has not fixed the issue. The pop ups that won't work are the ones for resizing columns/rows, and the "Save as a PDF" export option. If I open my Google Sheets in Google Chrome, it works just fine, but I switched to Firefox so I could stop using that browser. Any insight on how to fix this is much appreciated.

Asked by tessarhuber 2 months ago

Last reply by NoahSUMO 2 months ago

MozillaVPN extension unable able to detect that MozillaVPN is already installed!

I just installed the MozillaVPN extension on my Windows10 laptop but can't use it because when I select the tool, it tells me to download and install Mozilla VPN - which … (read more)

I just installed the MozillaVPN extension on my Windows10 laptop but can't use it because when I select the tool, it tells me to download and install Mozilla VPN - which is already running ! I've tried closing and re-strarting Firefox, and stopping & starting the VPN manually, but that doesn't make any difference.

Asked by Onebrow 2 months ago

Last reply by Onebrow 2 months ago

Saving Private Window Tabs when restarting

Due mostly to upgrades in the app software, it's necessary to restart Firefox on occasion. Also, it's necessary due to OS upgrades. While the Restore Previous Session is … (read more)

Due mostly to upgrades in the app software, it's necessary to restart Firefox on occasion. Also, it's necessary due to OS upgrades. While the Restore Previous Session is a wonderful feature, it arbitrarily (and properly, by default) forgets all of the Private Tabs. But, there are times when I'd like to save some or all of the Private Tabs I've got open. A 'settable' feature to 'Remember Private Tabs during Restart' would be a tremendous asset at times.

Asked by Antiquetuck 1 month ago

Last reply by TechHorse 1 month ago

Does not pass Cloudflare verifications.

Last update Version: 135.0.1 (64 bit) Since I upgraded, all cloudflare robot verifications are not passing. It constantly redirects to the verification page. For this rea… (read more)

Last update Version: 135.0.1 (64 bit) Since I upgraded, all cloudflare robot verifications are not passing. It constantly redirects to the verification page. For this reason, I started using a different browser. I go in and test it from time to time, it is still the same. Update. Fix it.

Note: I reset the browser. I removed the add-ons. I reset the proxy. Cache was cleared.

Result: It still does not pass cloudflare verifications.

Asked by akaisora09 2 months ago

Firefox crash multiple times during video playback (Once/Twice not caused by video)

Firefox crashes randomly during video playback. I've submitted over 10 crash reports. Here's the two latest crash report (which includes my device's hardware information)… (read more)

Firefox crashes randomly during video playback. I've submitted over 10 crash reports. Here's the two latest crash report (which includes my device's hardware information): https://crash-stats.mozilla.org/report/index/81eb1750-1dd0-490d-9eb1-d3c2c0250224 https://crash-stats.mozilla.org/report/index/6682a7f2-836a-4365-938e-c9ab20250224

I'm on Fedora 41 + gnome, but this issue persisted even in Windows 11, which caused BSOD therefore I made the switch to linux (At least in linux it doesn't crash the whole system, only firefox). If you need any additional information let me know. I can run journalctl/dmesg if required.

I've already tried things like restarting in safe mode (troubleshoot mode), refreshing firefox etc. Didn't work.

Thanks in advance!

Asked by He Yu Xi 2 months ago

Last reply by He Yu Xi 1 month ago

Log-in button not functional on website

I recently downloaded Firefox on my Mac and am having an issue with a "Log in" button not being functional on a website (www.pressdemocrat.com). A few details: I use uBl… (read more)

I recently downloaded Firefox on my Mac and am having an issue with a "Log in" button not being functional on a website (www.pressdemocrat.com).

A few details: I use uBlock Origin. I added a Firefox exception to allow pop-ups on the website. I cleared cookies and site data I disabled extensions and still had the problem I created a new test profile with no extensions and still had the problem It works on other browsers

The Subscribe and eEdition buttons work on the same website, which is extra-annoying.

Asked by Sarah Doyle 2 months ago

File type-Action settings not working in latest Firefox:

File type-Action settings: For PDFs, the save and ask actions result in a spinning wheel & no other result. Seems to have happened recently, either with latest Firefo… (read more)

File type-Action settings: For PDFs, the save and ask actions result in a spinning wheel & no other result. Seems to have happened recently, either with latest Firefox or the latest Mac OS update.

Asked by jvbeaupre 2 months ago

crash reports

Firefox crashes every day or so on my home computer. The most common error message is "kmode exception not handled." I've tried the suggested fixes. Nothing helps. T… (read more)

Firefox crashes every day or so on my home computer. The most common error message is "kmode exception not handled." I've tried the suggested fixes. Nothing helps. The crashes are not being recorded in "about crashes" or in %APPDATA%\Mozilla\Firefox\Crash Reports\. So it seems the crash reporter has to be fixed before the problem causing the crashes can be identified. Firefox does not crash on my office computer and no other program causes my home computer to crash. Thank you.

Asked by henry64 1 month ago

Last reply by markwarner22 1 month ago

Passwords not saving, even though I have it set to save in Firefox

About 3 days ago, none of my passwords are being saved in Firefox. Several times a day I have to put in my username and password for various sites, even if I don't shut … (read more)

About 3 days ago, none of my passwords are being saved in Firefox. Several times a day I have to put in my username and password for various sites, even if I don't shut down my computer. I have save passwords selected in my security settings in Firefox, but still does not save. This all started when I went into my Firefox settings 3 days ago to clear the cache, and that's when it started not to save passwords.

Asked by history1962 2 months ago

Where has my facebook account disappeared to

Before I update Firefox I had all my accounts and passwords. Now I have lost them all. When I asked you to import them, you only gave me a very old facebook account and n… (read more)

Before I update Firefox I had all my accounts and passwords. Now I have lost them all. When I asked you to import them, you only gave me a very old facebook account and no passwords

Asked by lissybabe1 2 months ago