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firefox accounts on linked devices

Hi my phone was stolen and they have managed to unlock it and have access my phone and have made it so i cannot remotely erase it is there a way of logging out of my Fire… (read more)

Hi my phone was stolen and they have managed to unlock it and have access my phone and have made it so i cannot remotely erase it is there a way of logging out of my Firefox account the the stolen Ph ? Thank you for your help

Asked by victoriaharris2483 4 months ago

Answered by victoriaharris2483 4 months ago

manage account link does not work and profile pic won't populate

In the password login page in the upper right hand corner the manage account link takes me to "session expired" and my profile pic will not populate and my display name i… (read more)

In the password login page in the upper right hand corner the manage account link takes me to "session expired" and my profile pic will not populate and my display name is not displayed.

Any ideas why this might be happening?

It was fine and was displaying all the info and my old profile pic except I just went through a legal name change for gender affirming reasons (mtf) and when I changed it, it went blank and stopped functioning properly. It shows the new email only and clicking on that takes me to a "session expired"

https://accounts.firefox.com/settings?context=oauth_webchannel_v1&entrypoint=password-manager&uid=3d83334e2df54c189af324e342703f91&email=katophile6%40proton.me

I have to strip off everything but https://accounts.firefox.com and then sign in. ANd it lets me in.

But I see that I'm not signed into the browser and when I try, I used the auth code and it says bad request.

So since I changed my account name, I'm now locked out.

Asked by Kitty Fitz 4 months ago

Last reply by Kitty Fitz 4 months ago

I'm unsure of whether my current Firefox Account will continue.....I'n 83 years old and use for basics...please can you assist me.....

Please give me directions as to what I need to do - I'm 83years and not very techy........I would like to remain with my current situation online....please direct....than… (read more)

Please give me directions as to what I need to do - I'm 83years and not very techy........I would like to remain with my current situation online....please direct....thank you

Asked by kateb.macdonald 3 months ago

Last reply by markwarner22 3 months ago

Require access to my account

My account was temporary restricted because hacked by some one when I try to regain It is not possible I would like to ask for help to access it and change password. Than… (read more)

My account was temporary restricted because hacked by some one when I try to regain It is not possible I would like to ask for help to access it and change password. Thanks for help

Asked by jaenpierreniyonsaba 2 months ago

Last reply by markwarner22 2 months ago

Sign in address has changed since first sign in years ago

My address has changed since original Firefox sign in. You asked for main email which I used . It’s ok but different from original. Can I have the one on my computer wh… (read more)

My address has changed since original Firefox sign in. You asked for main email which I used . It’s ok but different from original. Can I have the one on my computer which is old and the new one for Firefox on my phone?

Asked by elainel1 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

passwords

sorry, but i needed to update, my husband passed away, this was his computer,(Linux) i have my own, (Windows 11) there is alot of important information on this computer i… (read more)

sorry, but i needed to update, my husband passed away, this was his computer,(Linux) i have my own, (Windows 11) there is alot of important information on this computer i need to keep. Almost everything on this computer has passwords. I'm not a computer wiz, but i try to do the best that i can. I didn't mean to come across as a hacker trying to break into someone's computer

Asked by peace4 5 months ago

Last reply by markwarner22 5 months ago

Mozilla Account

Continuously being logged out of Mozilla on Firefox on different PCs (same account). Mozilla will not accept already saved password. I keep getting prompted to change pas… (read more)

Continuously being logged out of Mozilla on Firefox on different PCs (same account). Mozilla will not accept already saved password. I keep getting prompted to change password. I "change" it to the original password. That usually (but not always) works. How to fix?

Asked by aliffms 2 months ago