Showing questions tagged: اعرض كل الأسئلة

I do not understand why I cannot log in as normal. I am self taught unfortunately and have no one I can enquire from. I am in my late seventies and I cannot seem to overcome this problem.

Please can someone be kind enough to assist me. I cannot seem to log in as normal and therefore cannot get my emails and therefore are not able not reply to them. … (read more)

Please can someone be kind enough to assist me. I cannot seem to log in as normal and therefore cannot get my emails and therefore are not able not reply to them.

Asked by katelough 1 month ago

Last reply by Paul 1 month ago

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Mozilla or Microsoft??

SOO! Mozilla is the browser BUT Outlook Hotmail is the messaging app. Did not know that. Assumed they were one in the same company. Over the years I somehow transitio… (read more)

SOO! Mozilla is the browser BUT Outlook Hotmail is the messaging app. Did not know that. Assumed they were one in the same company. Over the years I somehow transitioned from Hotmail to Outlook which I assumed are one in the same. It appears my problem of inserting a picture into an email text lays with MS not Mozilla! How do I fix that? Can/should I switch to Mozilla Hotmail or is that automatically Outlook???

Inserting picture in email text does not work. When attempting to drag/Insert picture into email text, the message "The following files couldn't be attached: filename.jpg. Please try again later." appears. I have not been able to find a solution. The dragged/Inserted picture always ends up outside the email text box and cannot be moved into it. Firefox 133.03 64-bit is up to date on Windows 10.

Is there a MS forum like Mozilla??? I am not the only person having this problem.

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Suspicious activity

I received an email stating there was activity on my account, but it showed it from an unknown location. I've since reset my password and enabled MFA. I need to know if… (read more)

I received an email stating there was activity on my account, but it showed it from an unknown location. I've since reset my password and enabled MFA. I need to know if someone actually got into my account and accessed my data. I tried to log out of the session from the Unknown location, but it wouldn't respond to the command.

Asked by Chris Morin 11 months ago

Answered by James 11 months ago

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FireFox desktop will not load (most) pages

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or brows… (read more)

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or browse channels or community pages normally. I have fully reset my browser, reinstalled it, and disabled extensions. Other browsers on my PC will work normally. I have very few extensions: Sponsorblock for Youtube, uBlock Origin, and Facebook Container, that's it. I am not using a proxy or VPN. Troubleshoot mode did not fix the issue. I'm not the most tech savvy, so I apologize if I missed anything here.

Any insight is appreciated. Thanks!

Asked by emmy 1 year ago

Last reply by cor-el 1 year ago

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Email OTR vs SMS OTR problem

Hi. There is an online bank. After the each update of the Firefox Mozilla on Windows PC (once per month) the bank asks to verify the login via Email or SMS OTR (which is… (read more)

Hi.

There is an online bank. After the each update of the Firefox Mozilla on Windows PC (once per month) the bank asks to verify the login via Email or SMS OTR (which is normal).

During one year long when the first OTR code comes via Email, it's been always unrecognized by the bank (says: Wrong code). But the 2nd code or sms code mostly works fine.

Any idea?

Thanks

Asked by VARKAR 10 months ago

Last reply by markwarner22 10 months ago

Account info not found

I have an account with Mozilla. I just built a new PC and installed Ubuntu 2024. On that machine when I try to login with my current primary email address it tells me tha… (read more)

I have an account with Mozilla. I just built a new PC and installed Ubuntu 2024. On that machine when I try to login with my current primary email address it tells me that the account doesn't exist and prompts me to create a password. At some point I figured it might be possible to just push through, so I did create a new password. But I am not getting a confirmation email for an account that already should have existed.

Why did my new pc not find my Mozilla account when I gave it my email? How do I now fix this broken login?

Asked by oisin.watkins 2 months ago

Last reply by Konstantina Papadea 2 months ago

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problem with my account

I write my account name and password and it says this to me when I want to log in Sorry. We’ve locked your account. The confirmation email we sent to ⁨zlobi_termiantor12… (read more)

I write my account name and password and it says this to me when I want to log in Sorry. We’ve locked your account. The confirmation email we sent to ⁨zlobi_termiantor123@abv.bg⁩ was returned and we’ve locked your account to protect your ⁨Firefox⁩ data. I've been trying to get it back for two months now and I can't + I've written to you many times but now I hope you'll help me

Asked by ZLOBI 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago