Showing questions tagged: اعرض كل الأسئلة
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Drop Down Menu

Before the new update of Firefox the drop-down menu would color itself a red color, if one of the options were already chosen. For example, if a webside had selectable op… (read more)

Before the new update of Firefox the drop-down menu would color itself a red color, if one of the options were already chosen. For example, if a webside had selectable options of answers in a drop down menu, and answer A already was selected, it's fillcolor/highlight would be red - ensuring the same options wouldn't be chosen multiple times.

How do I get this "feature" back?

Asked by sehested 2 years ago

Last reply by sehested 2 years ago

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chase.com sign in

Reviewed this question from a year ago. I am having problem signing into Chase.com. The issues are the same as many others have written about. I can't believe this can no… (read more)

Reviewed this question from a year ago. I am having problem signing into Chase.com. The issues are the same as many others have written about. I can't believe this can not be fixed/addressed. If it continues I will be forced to delete Moz://a firefox after many years. Please address and supply personal support options like share screen to help fix issues such as this.

Asked by macechko 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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Change Email address in Firefox Account

My email account has been discontinued due to identity theft. I can't log into my Firefox account without entering a confirmation code that is being sent to a nonexisten… (read more)

My email account has been discontinued due to identity theft. I can't log into my Firefox account without entering a confirmation code that is being sent to a nonexistent email address. What is the work around for adding a new email address? William Friedman [email]@gmail.com

Asked by FRIEDMAN26 2 years ago

Last reply by NoahSUMO 2 years ago

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Firefox will not upload files.

Firefox will not upload files to attach to emails, or to the cloud. Says "Firefox not responding" and the little wheel just spins. Only solution is to quit Firefox. … (read more)

Firefox will not upload files to attach to emails, or to the cloud. Says "Firefox not responding" and the little wheel just spins. Only solution is to quit Firefox.

Asked by pluedy 2 years ago

Last reply by pluedy 2 years ago

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end of file errors for google and facebook

www.google.com. PR_END_OF_FILE_ERROR www.facebook.com. PR_END_OF_FILE_ERROR Hi, This occurred after a moment of power loss during a thunderstorm on my Lenovo desktop.… (read more)

www.google.com. PR_END_OF_FILE_ERROR www.facebook.com. PR_END_OF_FILE_ERROR Hi, This occurred after a moment of power loss during a thunderstorm on my Lenovo desktop. All my other sites as far as i can tell are ok. I used Edge and was able to access FB and Google on Desktop] i checked and the current version of firefox is installed on desktop

even weirder, i can access both google and FB on my laptop with firefox. I've tried syncing the two with having bookmarks etc. i can sync from laptop to desktop but not vise versa.

i thought I'd uninstall and reinstall firefox but i don't want to lose any info esp my Bookmarks on the Desktop hence why i was trying to sync the two.

My desktop is older, maybe 5-6 years, my laptop is 1 year old. Dunno if this matters. thanks, Jan

Asked by jansch135 2 years ago

Answered by cor-el 2 years ago

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Password syncing

A sync was forced and now my account has been disconnected. With it went my passwords. I cannot access my passwords because I don't recall my password. If I initiate a pa… (read more)

A sync was forced and now my account has been disconnected. With it went my passwords. I cannot access my passwords because I don't recall my password. If I initiate a password change then, as the image warns, I may lose some, possibly of my passwords, etc. (Note: I did not have a master password setup).

If I wanted my browsers synced then I would have. To force me to sync is poor business practice. It's like going to McDonald's and ordering black coffee and what you get in black with sugar.

Now, before I leap to, gawd forbid, G___, what do you suggest I do??

Lastly, let me say that I don't understand why password syncing is supposed to allow a SSO across all Mozilla accounts. I'm signed in to Mozilla support, but then I'm not permitted to sign-in to my FF account. Unless you're going to tell me that Mozilla Support is in no way associated with FF, the rationale behind a SSO needs to change.

Asked by ca_cleveland 2 years ago

Last reply by cor-el 2 years ago

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How do I get search results FROM the new tab page to OPEN in a new tab

By default, search results from the "new tab" page don't open a new tab, because that page is meant to be opened prior to initiating a search. However, I prefer to have … (read more)

By default, search results from the "new tab" page don't open a new tab, because that page is meant to be opened prior to initiating a search. However, I prefer to have the new tab page pinned so that non pinned tabs can all be closed and have something to fall back to other than my pinned tabs.

Therefor, it would be nice to disable search results opening a new tab from this "new tab" page due to how I use it (which is a preference that is required for having pinned tabs since the home page does not open unless all tabs are closed).

Asked by gsrgtrdg4565653 2 years ago

Last reply by gsrgtrdg4565653 2 years ago

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Firfox will not down some email files says I am on windows 8 but I am on 10

Firefox will not down load some email files says I need to uprgade butI have the latest upgrade but it looks like they think i am on windows 8 but I am on windows 10 … (read more)

Firefox will not down load some email files says I need to uprgade butI have the latest upgrade but it looks like they think i am on windows 8 but I am on windows 10

Asked by Terrance Merrell 6 months ago

Last reply by TyDraniu 6 months ago

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Unable to Sign in with

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also n… (read more)

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also noticed that I am unable to sign in using Facebook on another website. Ity appears as if I am not getting pop-ups but I don't have popups turned off. I have restarted Firefox and still no joy.

Any help or advice would be greatly appreciated.

Asked by Emma 2 years ago

Answered by Emma 2 years ago

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Firefox changed my password, but didn't save it!

Hey Firefox Team, Earlier this evening, I was doing a little security update and changing the password to my Twitter and email addresses. Standard stuff. Firefox suggest… (read more)

Hey Firefox Team,

Earlier this evening, I was doing a little security update and changing the password to my Twitter and email addresses. Standard stuff. Firefox suggested a secure password and I agreed; Firefox came up with a good one. The key icon in the URL bar showed a little message that said it had saved the passwords. Hooray.

It turns out, it didn't update my passwords at all and now I am locked out of my accounts. Firefox hasn't saved these new passwords it came up with and I'm stuck with my old ones which, obviously, don't work.

What can I do?

Asked by JTD 2 years ago

Last reply by cor-el 2 years ago

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How do I find all of the extensions that I had on firefox before I clicked on refresh which should be the word "RESET TO DEFAULTS"

I clicked in refresh thinking it would just reload it all. I am pissed as I just got back most of my extensions, (just not all) You could also make a list of Extensions t… (read more)

I clicked in refresh thinking it would just reload it all. I am pissed as I just got back most of my extensions, (just not all) You could also make a list of Extensions that could be clicked on to reinstall them one at a time or all at once.

This is getting old, I prefer Firefox over Edge or all other browsers, as of this text I am thinking of looking for anything better, as it is getting crappy.

Asked by lee 2 years ago

Last reply by cor-el 2 years ago

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Windows font sizes and contrast

Hi all, Recently, my win 10 crashed and although I managed to recover some operative, I found to my horror that the desktop screen text size and contrast cannot be chang… (read more)

Hi all,

Recently, my win 10 crashed and although I managed to recover some operative, I found to my horror that the desktop screen text size and contrast cannot be changed now. The current default setup is a real eye sorer, so I opened personalization settings but there is nothing on how to change this very theme, other than other posts suggesting entering the regedit system files. I am very reluctant to tinker with this given the Win10 application crashes. Running maintenance doesn´t do much. I notice that Firefox also has access to this very text size and font theme for web domains, but I am very wary again of tinkering an unknown. What the heck can one do, confidently without the system resetting itself? One thing is for sure, it seems Win10 home edition update 21H1/2 versions is basically treating users very badly, as if MS wants to ignore them. Bless us all when the embedded caption suggests "ready to update to Win11". I´m highly inclined to bin it.

Asked by richwalters 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Browser Language

Using Win 10, I Yahoo email (in French) almost daily. When I return to English work about 1/3 of my screen is still in French in random words. I tried shutting down and… (read more)

Using Win 10, I Yahoo email (in French) almost daily. When I return to English work about 1/3 of my screen is still in French in random words. I tried shutting down and rebooting, same thing. MS thinks the problem is with Firefox. Can you help? I speak French and English fluently but neither is my 1st language. In other words, I can still read the entire web page but it gets tiresome switching back and forth. Thankyou

Asked by aniawa 2 years ago

Last reply by James 2 years ago

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Access Denied

I am getting "access denied" for a specific website, ONLY ON THIS COMPUTER, using foxfire. Your articles are not helpful, and I'm not a novice PC user. I use "clear histo… (read more)

I am getting "access denied" for a specific website, ONLY ON THIS COMPUTER, using foxfire. Your articles are not helpful, and I'm not a novice PC user. I use "clear history" setting at close of browser. I'm am very frustrated, but I like foxfire and don't want to use Microsoft Edge. However, I will if we can't get this fixed. Thanks, Linda Vick

Asked by vicksberg 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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Stopping forced scaled video stream.

Is there a way to turn off the scaled video stream permanently that is usually placed at the lower right of the web page. Is there a name for this. SFgate.com forces a sc… (read more)

Is there a way to turn off the scaled video stream permanently that is usually placed at the lower right of the web page. Is there a name for this. SFgate.com forces a scaled video stream when the main video stream is out of view. You can X out of the stream but it comes back eventually.

Asked by pauljg 2 years ago

Last reply by cor-el 2 years ago

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Sept 2022 updates: keyboard not recognized

This is specific to one website, but it is both new and unique to Firefox. https://playclassic.games/games/turn-based-strategy-dos-games-online/play-sid-meiers-colonizati… (read more)

This is specific to one website, but it is both new and unique to Firefox. https://playclassic.games/games/turn-based-strategy-dos-games-online/play-sid-meiers-colonization-online/play/

Prior to the last two <Firefox> updates (too many, too frequently!), no problem. Both keyboard and mouse were recognized. Since then, only the mouse, although everything's fine when I use Chrome.

Yes, I'm on the latest version, and have cleared caches and rebooted ... after every new version.

Asked by david.orear 2 years ago

Last reply by cor-el 2 years ago

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Switching between Google accounts

My problem is small, but it is this: every time I access a google page, my spouse's account is automatically logged in. Every time I have to switch account to mine. Is th… (read more)

My problem is small, but it is this: every time I access a google page, my spouse's account is automatically logged in. Every time I have to switch account to mine. Is there something I can do in settings to make firefox ask me or my spouse which one of us is trying to log in? I don't see where in settings I might do that.

Asked by mpete78 2 years ago

Last reply by cor-el 2 years ago

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Problem with Screenshot in Newest Version of Firefox

For Firefox version 104.0.2, the screenshot feature is not working. This includes the icon that can be placed in the toolbar, the right click on webpage feature and the … (read more)

For Firefox version 104.0.2, the screenshot feature is not working. This includes the icon that can be placed in the toolbar, the right click on webpage feature and the ctrl+shift+S method. You can "find" the feature (e.g., the "take screenshot" option will appear in the right clear option) but regardless of the manner selected, teh feature is inoperable.

Asked by drstone10 2 years ago

Last reply by drstone10 2 years ago