Showing questions tagged: اعرض كل الأسئلة
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Hyperlinks are not working on Outlook (running Windows 7 Pro).

When I click on an article or any link in Outlook, I get an error message that says, Your organization's policies are preventing us from completing this action for you. … (read more)

When I click on an article or any link in Outlook, I get an error message that says, Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk. I'm not an 'organization', just a user and obviously there's no help desk to contact, so I thought I'd reach out to see if someone might have a solution to this problem. I have already made sure that my default programs are set to Firefox for my browser and Outlook for my email and made sure all the defaults are selected. I have also run a full windows scan program which came up without any errors and I have run a registry scan that fixed every identified error. I'm still getting the same error message and the only way for me to open up an article or a link from an email is to 'copy hyperlink', open up a new tab in Firefox and select Paste and Go, which is driving me nuts and wasting a ton of time. I don't know what else to do at this point. I did find a document on the internet that has what it says is a method to resolve this exact error message problem, but the instructions are specific to Internet Explorer, not Firefox. I'm hesitant to find those same tools on Firefox (which is quite possible, though some of them are in different places on Firefox than they are on Internet Explorer). My concern comes with the fact that the final step will 'reset' every setting to it's default condition, so it seemed like a good idea to try to get some expert help before I perform such a drastic action. Also, I'm also making the assumption that if I did do a complete reset, I would be able to restore Firefox back via my most recent System Restore and it would bring back all my customizations, browers add-ons, personal settings, home pages history, cookies, privacy settings, etc. - but I'd like someone to weigh in on this. Thanks for any help anyone can provide.

Asked by laura2u 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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ad blocker

I have recently been denied access to CWTV programs because they say Firefox has an ad blocker. I have not checked the box to block pop up windows, and although I seem t… (read more)

I have recently been denied access to CWTV programs because they say Firefox has an ad blocker. I have not checked the box to block pop up windows, and although I seem to get most ads, sometimes pages full of them, at times, mostly on emails, there are empty spaces where an ad is supposed to be and I don't know how to disable any ad blocker because the only reference the Firefox settings has regarding ad blocking is the block pop up windows option, which I have not chosen. CWTV thinks the shield in front of the address box means I have an ad blocker, and they told me how to disable that, but I know that is the Firefox traffic blocker icon. not an ad blocker. So what do I need to do so I don't have any ads blocked?

Asked by maruss 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Keyboard shortcut to switch focus to bookmarks toolbar

Is there currently a keyboard shortcut to switch the focus to the Bookmarks Toolbar? If not, are there any plans to add one? If not, I would like to request that funct… (read more)

Is there currently a keyboard shortcut to switch the focus to the Bookmarks Toolbar?

If not, are there any plans to add one?

If not, I would like to request that functionality.

Thanks, Rick

Asked by regapal 1 year ago

Answered by cor-el 1 year ago

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Restore Previous Session

I'm using Firefox 104.0.2 (64 bit) under Windows 11. Under Settings I have selected Startup Open Previous Windows and Tabs. I normally have more than a dozen tabs. For… (read more)

I'm using Firefox 104.0.2 (64 bit) under Windows 11.

Under Settings I have selected Startup Open Previous Windows and Tabs.

I normally have more than a dozen tabs.

For the past few days, when I start Firefox my previous session is not restored and I just get the single Firefox tab.

When I got to History there is no longer a Restore Previous Session option.

How do I get it back?

Thanks

Ward Saylor

Asked by lbjes 1 year ago

Last reply by cor-el 1 year ago

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Private mode colors with CSS

Hello, I've changed the background color on the private tabs/windows with this CSS: @-moz-document url(about:privatebrowsing){ html.private{ background-color: #2B2A… (read more)

Hello,

I've changed the background color on the private tabs/windows with this CSS:

@-moz-document url(about:privatebrowsing){
 html.private{
  background-color: #2B2A33 !important;
  --in-content-page-color: gray !important;
}

I would like to make the "background-color" to be the same as the window background without hardcoding it, so it always match the theme, ie:

 background-color: <window.background> !important;

I would like to do the same with the background color of the search box in the private mode window, but I can't find the id.

Regards.

Asked by jlwally 1 year ago

Answered by jlwally 1 year ago

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Cursor focus goes to address bar, instead of search box, when opening a firefox window - started after 105.0 update.

See abstract. Updated to Firefox V105.0 today, and now the cursor starts in the address bar, instead of the search box middle of the page. I have tried that "about:config… (read more)

See abstract. Updated to Firefox V105.0 today, and now the cursor starts in the address bar, instead of the search box middle of the page. I have tried that "about:config handoff" fix and it doesn't work for me. I think this is about the third or fourth time we have lost the "cursor starts off in the search box" functionality in the last few years, after a Firefox update. Can you code writers leave it in the search box? Please?

Asked by MrSensible 1 year ago

Answered by MrSensible 1 year ago

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Cannot drag the scroll slider with touch screen after updating to 104.0

I am using Windows 10. The Firefox on my laptop is just updated to 104.0 and I realised that I can no longer drag the slider of the scrollbar on a webpage with the touch … (read more)

I am using Windows 10. The Firefox on my laptop is just updated to 104.0 and I realised that I can no longer drag the slider of the scrollbar on a webpage with the touch screen of my laptop. I can still drag the sliders of the History sidebar and bookmark library though. Is this change intended? Or is my Firefox profile just messed up after the update?

Thank you.

Asked by beterc 1 year ago

Answered by beterc 1 year ago

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Font style and color displaying wrong except in a private window

Today, I noticed that fonts on sites look different than normal. At first I noticed that font looked smaller, but zoom is set to actual size. Then I noticed that while on… (read more)

Today, I noticed that fonts on sites look different than normal. At first I noticed that font looked smaller, but zoom is set to actual size. Then I noticed that while on a site with a black background the text was displaying as black also, making it impossible to read. I looked through the preferences and everything pertaining to fonts and colors appears to still be set to default. Next thing I tried was opening the same site in private window. While in the private window, the font and color appears as it should.

Any ideas how to fix this?

Asked by geek.jon 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Importing Password CSV File Exported From FireFox Doesn't Work

Windows 10 system, current Firefox browser version. I exported the passwords from the latest version of Firefox into a CSV file and put it on an external hard drive. I pl… (read more)

Windows 10 system, current Firefox browser version. I exported the passwords from the latest version of Firefox into a CSV file and put it on an external hard drive. I plugged that hard drive into a different system, installed Firefox on that system, enabled importing from a file in Firefox, and selected the file to import. The file browser went away, and nothing changed. No passwords were imported. Tried restarting Firefox and tried again to no avail.

The file seems to be readable, so it's not a disk error.

How can I import these passwords?

Asked by cascade5 1 year ago

Last reply by cor-el 1 year ago

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restore previous sesion

Although I have selected "Open Previous Windows and Tabs" in Start-Up, my windows and tabs were not restored when I inadvertently quit Firefox. I then went to the three … (read more)

Although I have selected "Open Previous Windows and Tabs" in Start-Up, my windows and tabs were not restored when I inadvertently quit Firefox. I then went to the three horizontal bar Application menu to look for "restore previous session", but it is no longer there. Is it possible to restore the possible to restore the "restore previous session" option in that menu? How can I restore previous session when I have inadvertently closed Firefox? I'll be grateful for advice. Thank you

Asked by jayhhpc 1 year ago

Last reply by cor-el 1 year ago

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can't bookmark, no dialogue box appears, or does with save grayed out, can't edit or remove them

When I click on Bookmark Current Tab in the Bookmarks menu no dialogue box appears and it does not save it. Command D etc. to the right of the menu items are grayed out.… (read more)

When I click on Bookmark Current Tab in the Bookmarks menu no dialogue box appears and it does not save it. Command D etc. to the right of the menu items are grayed out.

When I right click on the tab and click on Bookmark Tab I do get a dialogue box, but Save is grayed out (i.e. not clickable). I can only click on Cancel.

Clicking on the star in the address bar also does nothing.

Command D does nothing.

I've also discovered I can't edit or remove bookmarks either. Those processes look like they are working, but the changes are not saved.

I have shut down and restarted my MacBook many times since this started happening, as suggested by jscher2000 on the Mozilla Connect Community board, so that doesn't work.

This is Firefox version 104.0.1 (64 bit), on a 2021 MacBook Pro running Mac OS 12.5.1 "Monterey". Both Firefox and the OS are up to date (checked them again just now).

I bought my MacBook new at an Apple store on 08-26-22, and transferred my files and settings from my 2018 MacBook to it from my backup drive, updating to the newest version of Firefox, which I gathered was released just a few days earlier on 08-23-22.

Asked by dm9712 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Auto-rotation

This is a recent change -- the desktop browser didn't do this until a few weeks ago. It now plays slideshows automatically. This feature is called Auto-Rotation, but it… (read more)

This is a recent change -- the desktop browser didn't do this until a few weeks ago. It now plays slideshows automatically. This feature is called Auto-Rotation, but it has nothing to do with rotating the display on a phone or tablet (although that feature has the same name). This feature automatically rotates among the slides in a slideshow. It's incredibly annoying, especially since I typically forget its on (or don't realize I'm looking at a slideshow) and it changes to the 2nd slide just as I have begun reading the 1st. I then have to turn Auto-Rotation off and go back to the 1st slide to continue. When I remember, I have to hurry to turn Auto-Rotation off before it moves to the 2nd slide. Is there any way to turn this off? I can't find one by looking through Settings, and there's nothing on this subject in Help, that I can find. For what it's worth, whoever thought this was a good idea was wrong, but if there's a way to change so it's not the default, I'll be content.

Asked by gmsherry 1 year ago

Answered by Terry 1 year ago

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Tabs not being restored when restarting Firefox

I have tried searching all self help topics. I have tried all available settings options. I have upgraded to the latest version 104.0.2. However, nothing seems to fix my … (read more)

I have tried searching all self help topics. I have tried all available settings options. I have upgraded to the latest version 104.0.2. However, nothing seems to fix my problem which is that Firefox will not restore my previously open tabs when I reopen it. This problem started a few weeks ago. I have selected [Open previous windows and tabs] I have selected [Firefox will remember History]

Can you please help

Thanks Fred

Asked by mjbmail32-reg 1 year ago

Answered by mjbmail32-reg 1 year ago

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how to delete saved passwords

How to delete saved passwords and how to talk to a technical live person? TOO HARD TO GET HELP MAYBE I SHOULD GO TO ANOTHER BROWSER? I just spent an hour working with GoD… (read more)

How to delete saved passwords and how to talk to a technical live person? TOO HARD TO GET HELP MAYBE I SHOULD GO TO ANOTHER BROWSER? I just spent an hour working with GoDaddy GREAT HELP went back to log in and I keep getting my OLD password, FOR GODS SAKE PLEASE GET YOUR ACT TOGETHER AND GIVE SOME HELP WE'RE NO ALL TECHIES!

Asked by dbate747 1 year ago

Last reply by cor-el 1 year ago

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Where is Firefox profile for 104.0

Hi I put "about:support" in the URL field. The pressed "Open folder" button on the profile folder section on the troubleshooting page, then I got an error: "Location is n… (read more)

Hi I put "about:support" in the URL field. The pressed "Open folder" button on the profile folder section on the troubleshooting page, then I got an error: "Location is not available." I looked for the folder, but I could not. "about:support" describes the location "C:\Users\xxx\AppData\Roaming\Mozilla\Firefox\Profiles\forv3n79.default-release but the Roamig folder does not contain "Mozzilla" folder and the subdirectories.

I want to take the backup as the purpose.

I suppose this is a bug. So, could you fix it?

Thanks, G

Asked by Gee580 1 year ago

Last reply by Gee580 1 year ago

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No Extensions show in Customize Toolbar

All instructions for adding enabled extensions to the toolbar say to go to Customize Toolbar and find the extensions you want added there and drag them to the toolbar. Ho… (read more)

All instructions for adding enabled extensions to the toolbar say to go to Customize Toolbar and find the extensions you want added there and drag them to the toolbar. However, when I go to Customize Toolbar, none of my enabled extensions show there at all, specifically those that are not on the toolbar. What am I doing wrong?

Asked by zillamobster 1 year ago

Last reply by cor-el 1 year ago

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Firefox not saving usernames passwords

I recently updated to Firefox 104. When starting up the browser it prompted me to do a refresh which I naively said yes to. After Firefox was done refreshing and finally … (read more)

I recently updated to Firefox 104. When starting up the browser it prompted me to do a refresh which I naively said yes to. After Firefox was done refreshing and finally came up again I noticed all my saved logins (usernames/passwords) from version 103 were gone. I spent the last several recovering my passwords which was very frustrating. And when Firefox prompted me to save the uname/passwds for each I pressed the save button thinking they were saved. I should have checked because they were not saved when I went to the about:logins page to see. It was empty. So I clicked on the "Create New Login" button to enter one manually. After entering in the web URL, my username and password and clicking "Save" a red banner appears above saying "An error occurred while trying to save this password."

How can I fix this so Firefox will once again save passwords?

Asked by cgrobertson 1 year ago

Answered by cgrobertson 1 year ago