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Firefox now requires me to use a passkey

Firefox now requires me to use a passkey to log in to YouTube. I don't have (or want) a passkey. My computer locks up solid, and I have to reboot when I cancel the reques… (read more)

Firefox now requires me to use a passkey to log in to YouTube. I don't have (or want) a passkey. My computer locks up solid, and I have to reboot when I cancel the request for a passkey. I can log in to YouTube on my Samsung S10+ tablet and S25 phone without problems. This problem only occurs on my Windows 10 computer. It is impossible to bypass this issue.

Asked by Gary Hall 10 months ago

Answered by Gary Hall 10 months ago

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Primary Password

I use Primary Passwords on important sites. Since v136 installed this morning, no matter what site I OPEN Firefox to, even search sites, the Primary Password is requested… (read more)

I use Primary Passwords on important sites. Since v136 installed this morning, no matter what site I OPEN Firefox to, even search sites, the Primary Password is requested. If Firefox is already opened, if I open the "unimportant" site, no password is requested.

Asked by racorbin2010 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

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Why does version 136.0 require my Primary Password whatever I'm browsing?

According to Firefox Help, "After you have defined and set your Primary Password, you will be prompted to enter it once for each Firefox session, when Firefox needs acces… (read more)

According to Firefox Help, "After you have defined and set your Primary Password, you will be prompted to enter it once for each Firefox session, when Firefox needs access to your stored passwords." But since updating to version 136.0 I get asked for my Primary Password even to see my home page. Why is this?

Asked by Bill Welland 11 months ago

Answered by Bill Welland 9 months ago

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Firefox asks twice for my primary password when opening (and for SETTINGS)

I'm using Firefox v136.0 on a Windows 11 host. Each time I open Firefox the software prompts me two times (via a dialog) to enter the primary password. (I previously en… (read more)

I'm using Firefox v136.0 on a Windows 11 host.

Each time I open Firefox the software prompts me two times (via a dialog) to enter the primary password. (I previously enabled and defined a primary password.) I'm also prompted twice to enter the primary password when I open the Firefox's SETTINGS page. This happens in "regular" and SAFE mode. I do not have any extensions installed nor themes installed/enabled. The only plugins that are installed are "OpenH264 Video Codec provided by Cisco Systems, Inc." and "Widevine Content Decryption Module provided by Google Inc."

When I delete the primary password, the browser does not prompt me to enter the primary password on startup or when opening the SETTINGS page.

FWIW, I've tried the following sequence, but the problem persists:

  1. Uninstall Firefox
  2. Delete as many temporary files as I can in $HOME\AppData\Local\Tmp\
  3. Delete $HOME\AppData\Local\Mozilla\
  4. Delete $HOME\AppData\Roaming\Mozilla\
  5. Reboot
  6. Reinstall Firefox
  7. Open Firefox and add a primary password
  8. Close and reopen Firefox

When I reopen Firefox, it prompts me twice to enter my primary password. When I open Firefox's SETTINGS, I am prompted twice to enter the primary password.

Any suggestions as to how I can convince Firefox to not prompt me twice for the primary password when opening the browser would be appreciated.

Asked by Jim Fischer 11 months ago

Last reply by rkuga 11 months ago

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Primary Password

I use a Primary Password. Until yesterday, I only had to enter the Primary password when I when I went to a website that had a login. Now I have to enter the password to … (read more)

I use a Primary Password. Until yesterday, I only had to enter the Primary password when I when I went to a website that had a login. Now I have to enter the password to open Firefox. Clicking cancel twice will make it go away. I deleted the primary password, got out of Firefox, reopened Firefox and then checked primary password and re-entered the primary password. The problem remains. How do I fix this?

Asked by davewhitearcata 11 months ago

Last reply by davewhitearcata 11 months ago

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Primary Password said to be incorrect

Prior to today, I've entered my [correct] Firefox primary password several times and it has always been accepted. It worked consistently right up until now, so what gives… (read more)

Prior to today, I've entered my [correct] Firefox primary password several times and it has always been accepted. It worked consistently right up until now, so what gives? And why aren't we simply allowed to reset our primary passwords, since all our browser settings, data, and personal preferences depend on accessing it via the primary password?

In short either send me a reset link, or instructions on how to reset my primary password.

Thank you!

Asked by Len-Cowboy Alston 8 months ago

Last reply by Wayne Mery 6 months ago

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When starting Firefox on a blank start tab, it asks for the stored logins "Master Password" twice.

In Firefox, it's possible to store logins, and then assign a Master Password to protect those stored logins. In the newest version of Firefox desktop for Windows (136.0 … (read more)

In Firefox, it's possible to store logins, and then assign a Master Password to protect those stored logins.

In the newest version of Firefox desktop for Windows (136.0 - 64 bit) - it asks for the Master Password twice, even when only showing a blank start tab.

Normally, it will first asks for the Master Password, when you browse to a website, that has a stored login. Is it a bug or a new security feature?? - anyway, I find it very, very annoying.

Asked by Thomas Elbek 11 months ago

Last reply by TechHorse 11 months ago

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Password

Is there a setting where you can set a timeout for access to passwords so when the time limit it is up it forces you to re-enter your master password to gain access when … (read more)

Is there a setting where you can set a timeout for access to passwords so when the time limit it is up it forces you to re-enter your master password to gain access when on a page asking for credentials? Currently I login with my master password and every site I go to Firefox will have my passwords ready to use, even if I leave my computer on for a week. How about a four hour timeout. After four hours and I go to a site asking for my credentials, Firefox will prompt me for my master password before letting me access the vault?

Asked by bmwilt2 8 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

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Firefox master password has been reset by something, other than me.

Hi, I have in the passed month reinstalled my Linux PC. during that process I recently my Firefox account and set my master password. Yesterday, I re-synced Firefox. … (read more)

Hi,

I have in the passed month reinstalled my Linux PC. during that process I recently my Firefox account and set my master password.

Yesterday, I re-synced Firefox.

Today I found out that my Firefox master password has been reset and anyone who could access my desktop would have complete access to any of my websites not protected by two factor authentication.

Is the master password synced?

So I have immediately reset it to the old password. as an initial step to protect my passwords locally.

I will shortly create a new random password and apply that as a new master password.

None of my website accounts appear to be compromised, yet. I have checked the ones I am most concerned about all of which have two factor authentication. I have not checked all of them by a long way.

I have several questions:

What can cause this?

What is at risk when this happens?

What should I do once I have discovered that my master password has been reset?

Should I change all the passwords of all my accounts?

If someone got access to my Firefox account could they re-sync to a different machine and have access to all my personal website data?

How can I protect against such a total disaster. At the moment the protection on this account is a password and an Authenticator App second line of defense. Although I was not asked for 2FA when logging into your support.

Asked by aanngcle-firefox2 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

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"Please enter primary password" multiple times per day or per hour

For the last several weeks, Firefox has been prompting me to "Please enter primary password" multiple times per day or even per hour. If I do so, the dialog box goes away… (read more)

For the last several weeks, Firefox has been prompting me to "Please enter primary password" multiple times per day or even per hour. If I do so, the dialog box goes away, only to come back again later. I'm finding this very frustrating.

Firefox does always prompt for this when I start it, as it has for many years.

I tried the recommended solution for a similar problem presented here but it didn't help.

This started some time after I updated from 130.0.1 to 133.0, but I have no idea whether the update is the cause.

Can anyone recommend what I can do to solve this or at least to investigate it further?

Asked by dhg 1 year ago

Last reply by KT 1 year ago

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Firefox asking primary password at startup when sync not enabled

Firefox suddenly and inexplicably started asking for my primary password twice when I start the browser. I am not in sync enabled mode. When I cancel the primary passwo… (read more)

Firefox suddenly and inexplicably started asking for my primary password twice when I start the browser. I am not in sync enabled mode. When I cancel the primary password request twice Firefox behaves normally. It does this even after I disable extensions and it does it when I start Firefox in troubleshooting safe mode. My other computer is not doing this.

Asked by ratherfish.1 11 months ago

Last reply by TyDraniu 11 months ago

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You get full access to the browser if you cancel entering the master password when opening the browser.

Environment: Windows 10 x64 (22H2) Browser: Firefox v142.0.1 x64 Precondition: Master password set when opening the browser The user gets full access to the browser (exc… (read more)

Environment: Windows 10 x64 (22H2) Browser: Firefox v142.0.1 x64 Precondition: Master password set when opening the browser

The user gets full access to the browser (except for access to passwords) when they click cancel password entry. Or close the modal password entry window.

Why is full access to websites and bookmarks granted? An outsider can easily access the browser where you are logged into your email, as well as gain access to your Firefox account management.

I really hoped that without entering a password, no open tabs would load and access to the entire browser would not be granted.

When the master password will actually start working?

Thank you.

Asked by TabMising 5 months ago

Answered by Paul 5 months ago

mot de passe principal

Depuis la dernière mise à jour, Firefox me demande le mot de passe principal à chaque ouverture de Firefox. Je ferme ou j'annule et ça marche sans avoir à renseigner mon … (read more)

Depuis la dernière mise à jour, Firefox me demande le mot de passe principal à chaque ouverture de Firefox. Je ferme ou j'annule et ça marche sans avoir à renseigner mon mot de passe principal. (c'est agaçant !!) La procédure préconisée par Firefox (menu-paramètres-vie privée et sécurité-identifiants et mots de passe-décocher la case à côté d'utiliser un mot de passe principal....... ) ne change rien. Merci

Asked by secouard.c 5 months ago

Last reply by Paul 5 months ago

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I am being asked for my PIN to Firefox and I don't know what that is

Trying to redeem an Amazon Gift card to my Amazon account and it is asking me for my PIN for Firefox/Mozilla which I don't have...won't take my password or my Microsoft … (read more)

Trying to redeem an Amazon Gift card to my Amazon account and it is asking me for my PIN for Firefox/Mozilla which I don't have...won't take my password or my Microsoft PIN. Now what?

Asked by GM K 5 months ago

Answered by jonzn4SUSE 5 months ago

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Couldn't sign in Google account due to forgotten password and old phone is lost

Sir I have a Phone number by which that account made i can provide you one time password which you will send to that number. My previous phone are broken but location ar… (read more)

Sir I have a Phone number by which that account made i can provide you one time password which you will send to that number. My previous phone are broken but location are same i am still on same location with same phone number but without phone. So please verify my account and give me access to create new password By analyzing my phone number by which that account made . I repeat that this gmail account is a way to convey my appeal to you . Gmail which I Wana recover is made by same number of this account . And i have that number. So please help me I highly request you sir please 🙏

Asked by sachin Gupta 1 year ago

Last reply by jonzn4SUSE 1 year ago

I want my Firefox browser to ask password when launching it

It is about Master Password. Before the updates, users need to enter the password before they can continue using Firefox. After several updates it turns into Primary Pass… (read more)

It is about Master Password. Before the updates, users need to enter the password before they can continue using Firefox. After several updates it turns into Primary Password which doesn't work the way before. It now allows user to close the password input box and they can continue using the browser. I found this out after my nephew uses my PC and he uses Firefox and I noticed he was able to gain access on my browser. Lots of opened Tabs has been closed out. How can I bring back the old Master Password function which allows you to basically lock your Firefox? The new function Primary Password is a downgrade security feature.

Asked by sumalajp 5 months ago

Last reply by Paul 5 months ago