Firefox Community Forum

Each day I get an email from Microsoft OneDrive with photos of the day, titled On this day"'. Clicking on a button titled "View all memories" on the email causes the photos from that day to appear as a new tab on Firefox. Perfect. Until a couple of weeks ago.

At that time, clicking on it caused the new tab to appear but no photos are displayed. The screen looks as if it's trying to load the pics, but nothing shows up. When I open up the OneDrive website directly, I can click on "Photos" and see ALL photos in my cloud account, and there is also a row at the top under the title "For You" which shows several clickable buttons titled "September <XXX>", "A new trip", "Revisiting <month XXX>", "Last week", etc. Clicking on each of those separately yields the same result as when I clicked on "View all memories" from the original email, which is that nothing is displayed but it appears to be trying.

Below the "For You" row is "All Photos" sections which has everything, but not organized like the "For You" row. It simply is the entire set of my pictures from which the "For You" buttons do their selection from.

I exchanged emails with the MS OneDrive support over several days, who made numerous suggestions, but none worked. We did determine, though, that the photos do appear seamlessly if I switch to Edge as the default browser, but I want Firefox as my default.

Because the photos did appear under a different browser, they suggested I contact Firefox, which I'm doing. And this is after I've tried all the suggestions contained in a google search I entered as: "firefox setting to allow microsoft onedrive photos of the day".

Understandably, I'm very frustrated and appreciate any suggestions anyone can provide. Thank you.

When I click on NY Times link, I get this message: You have been blocked from The New York Times because we suspect that you're a robot. I'm just an old guy with a low tolerance level for tech glitches. Any help greatly appreciated!

I called NYT Support, which tells me it must be a Firefox issue since I can open in Chrome, Safari. I thought it might because I have the Enhanced Tracking Protection box checked, but unchecking does nothing.

Out of ideas.

Facebook simply isn't loading in Firefox anymore - it loads in Edge on my PC just fine and on my Mobile Android Browser .

I've tried disabling all extensions, and clearing cache and cookies, but Facebook still refuses to load and returns the message, attached.

I don't know if this ever worked in FF, since I've been on Chrome a while. I tried canvas.toBlob() in FF without a solution.

The behavior is the same whether the served image is jpg or webp. A Servlet delivers the image data, here in webp:

          response.setHeader("Content-Type", "image/webp");

On page, I use a canvas thus => see '// FIREFOX'

     var canvas = document.createElement( 'canvas' );
     canvas.width = width;
     canvas.height = avail_height;
     var context = canvas.getContext( '2d' );
     context.drawImage( imgsrc, 0, 0, width, avail_height);
     context.lineWidth = 150;

     // FIREFOX: canvas.toDataURL('image/jpeg')=black, png,webp,default=transparent
     img.src = canvas.toDataURL('image/jpeg');

     img.onmousedown = disableDragging; // for FF
     img.style.opacity = "1.0";
     console.log('setImg ok');

Inspecting a black jpeg:

        data:image/jpeg;base64,...

Thanks!

I'm unable to login to account.apple.com on my laptop which is running Ubuntu 24.04.3 LTS.

I've launched Firefox using the `-p` option, created a new profile and then navigated to https://account.apple.com/sign-in and tried to login. I've attached a screenshot of the error message.

I had tried multiple things on my default profile, even troubleshoot mode, but I couldn't get it. I even tried useragent switcher to no avail.

I can login to the site using Chromium.

What else can I try?

Ever since Firefox updated (to 147.0, I assume), I can no longer get ChatGPT to work. It does nothing when I click on "Log in" (I have a ChatGPT account), and the up arrow that you hit (or enter button) after asking a question does nothing (and the up arrow stays greyed out even while you are typing the question). I can use ChatGPT just fine on my Safari browser and iPhone. I used my iPhone ChatGPT to take me through steps to help, and it had me do several things (all of which did not work). These included: 1) refreshing the page/restarting; 2) open chat.openai.com, clicked lock icon and clicked "clear cookies and site data" and reloaded the page; 3) did same and clicked on the shield icon and toggled off "enhanced tracking protection"; 4) Went to file and "new private window", then chat.openai.com; 5) went to "about:support" in Firefox and clicked "refresh Firefox"; 6) Went to Firefox Settings, then Privacy & Security, then Permissions, then Block pop-up windows, then clicked exceptions and added "https://chat.openai.com"; 7) Then to Firefox Settings, then Privacy & Security, then Cookies and Site data, then manage exceptions, then added also "https://openai.com"; 8) Then changed enhanced tracking protection to Custom and unchecked cookies (cross-site tracking cookies) and restarted Firefox (I have since rechecked the box); 9) When I log into Firefox, it was showing a banner that read "Your privacy matters. Firefox now securely routes your DNS requests whenever possible to a partner service to protect you while you browse." Chat said to click "Disable" for this.; 10) After refreshing Firefox I chose (the 2nd time) "Restore only the ones you want" and opened a new tab. 11) At one point, I hit "Log in" for ChatGPT and the screen went slightly blurry and a new small rounded rectangular box (about 3 inches long) popped up, and Chat told me to hit the "X" to close that box, it then said to right-click on "Log In', and to choose "open link in new tab", but that option was not available. Chat says Firefox is still failing to load the embedded login frame, even after refresh. 12) I logged into "https://chat.openai.com/auth/login, and that still didn't work in Firefox, either. 13) Finally, I changed to Safari and successfully logged in. But I prefer Firefox as my main browser and want ChatGPT to work! I've even tried adding it to my sidebar (the new feature), and the same problems are occurring. It won't let me log in, and I can't ask it any questions. Help!  :)

When I play YouTube videos in Firefox, the video stutters and drops frames, even at 480p. Audio keeps playing normally. This does not happen in Chrome on the same computer. The issue started about a week ago. I’m using Firefox on Windows 11 on a laptop. Restarting Firefox did not fix it.

Hi, since the latet update thi week (20 november) my F1TV doesnt work anymore via https://f1tv.formula1.com/.

It states : Unsupported Browser

This browser is currently unsupported. To experience F1 TV, please switch to an alternative browser. Please see our FAQs for more information

Pleae help as this weekend is La Vega F1. Thank! Erik.

Since the Tahoe upgrade I can't login to my google account because the 'Passkey' prompt that the system is supposed to automatically trigger, never eventuates as it used to in Sequoia. I am signed into my account on the same desktop using Safari but my preferred browser is Firefox, so this is quite frustrating.

new install of firefox won't load accounts.firefox.com

other browsers on the computer load it fine

I've imported bookmarks and passwords and stuff, and since refreshed firefox but can't find a way to fully restore it to initial settings, even uninstall and reinstall won't do it

error messages from console:

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/styles/62a53a14.main.css. (Reason: CORS request did not succeed). Status code: (null). Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/bundle-f3c065c3bfd12957bbfc07df4a7dfa472ec1b92e/head.bundle.js. (Reason: CORS request did not succeed). Status code: (null). None of the “sha512” hashes in the integrity attribute match the content of the subresource. The computed hash is “z4PhNX7vuL3xVChQ1m2AB9Yg5AULVxXcg/SpIdNs6c5H0NE8XYXysP+DGNKHfuwvY7kxvUdBeoGlODJ6+SfaPg==”. accounts.firefox.com Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/bundle-f3c065c3bfd12957bbfc07df4a7dfa472ec1b92e/appDependencies.bundle.js. (Reason: CORS request did not succeed). Status code: (null). None of the “sha512” hashes in the integrity attribute match the content of the subresource. The computed hash is “z4PhNX7vuL3xVChQ1m2AB9Yg5AULVxXcg/SpIdNs6c5H0NE8XYXysP+DGNKHfuwvY7kxvUdBeoGlODJ6+SfaPg==”. accounts.firefox.com Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/styles/3c59f525.tailwind.out.css. (Reason: CORS request did not succeed). Status code: (null). Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/bundle-f3c065c3bfd12957bbfc07df4a7dfa472ec1b92e/app.bundle.en_US.js. (Reason: CORS request did not succeed). Status code: (null). None of the “sha512” hashes in the integrity attribute match the content of the subresource. The computed hash is “z4PhNX7vuL3xVChQ1m2AB9Yg5AULVxXcg/SpIdNs6c5H0NE8XYXysP+DGNKHfuwvY7kxvUdBeoGlODJ6+SfaPg==”. accounts.firefox.com Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/bundle-f3c065c3bfd12957bbfc07df4a7dfa472ec1b92e/app.bundle.en_US.js. (Reason: CORS request did not succeed). Status code: (null). None of the “sha512” hashes in the integrity attribute match the content of the subresource. The computed hash is “z4PhNX7vuL3xVChQ1m2AB9Yg5AULVxXcg/SpIdNs6c5H0NE8XYXysP+DGNKHfuwvY7kxvUdBeoGlODJ6+SfaPg==”. accounts.firefox.com InstallTrigger is deprecated and will be removed in the future. accounts.firefox.com onmozfullscreenchange is deprecated. accounts.firefox.com onmozfullscreenerror is deprecated. accounts.firefox.com

Last week we lost the progress bar at the bottom of videos on Prime Video. When I cursor over the bar it returns Infinity:NaN:NaN. Switching to MS Edge and the progress bar appears as normal. I get the same results in Firefox on both my PC and Laptop. I have updated and reinstalled Firefox to the lastest version. I have NOT added any new extensions in the last year.

Access Denied You don't have permission to access "http://www.godaddy.com/" on this server.

Reference #18.acf7d517.1771548295.4f66cee0

https://errors.edgesuite.net/18.acf7d517.1771548295.4f66cee0 is what I get when going to https:\goddady.com as of today. Running on Windows7 (no, I won't upgrade). Tried a variety of changes. But Chrome works fine. Any suggestions?

Hello, I am no longer able to sign into my Apple iCloud account and tools (Mail, Calendar, Notes, etc) through my Firefox browser. The problem started this past Friday, and it happening on both my home office and work laptops. When I switch to my Microsoft Edge browser on the same 2 laptops, I am able to sign-in to my iCloud account and tools without any difficulty. So it is not a problem on the Apple iCloud side. I am able to access my iCloud account and tools/apps from my iPhone and my iPad as always. It is only when I try to login from a Firefox browser window that I get a "Failed to Verify Your Identity" error message.

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity Streaming does not open. I receive my Comcast email through FireFox but when it comes to streaming content, the Xfinity logo just sits there and does not open.

Using Firefox on Windows 11 I cannot access DocuSign files. I need to send a form to an on-line bank and want to use the DocuSign function. When I click on that option on the site all that displays on the screen is DOCUSIGN but the feature doesn't show. I tried turning off security addons such as Privacy Badger and Ghostery but that didn't help. I can get to the feature using Edge but I really don't like using that. Is there a setting that I've missed that may cause the disconnect?

The generic DocuSign site it https://powerforms.docusign.net/. Any other details in the URL I used refer to my bank and the account, so I am not including that information.

Thank you.

Netflix stopped working with Firefox saying that an update is required. My Firefox and OS (Win11) are completely up to date.

Update required

Looks like your browser, operating system, or device is not supported. Please make some updates to access Netflix. Learn more about updates and requirements here.

Can't access your account? Contact us.

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the purchase does not go through. Error message says I failed to satisfy the captcha, even though I was never shown the grid of images. Just now I tried the same operation with the same company invoice using Chrome, and it went through successfully by just checking the box I'm not a robot. This is very inconvenient.

I'm having issues using Firefox with the Facebook site. Groups are slow to load and sometimes the chat and notification windows take forever to load with shimmering panels or a wait cursor displayed. I've cleared the cache and deleted the cookie, but that didn't rectify the issue. I don't have a problem with Edge.

I have no ability to connect to the IRS.gov account log in page. When attempting to do so, the link reverts to a maintenance page, with the hopeful message: "We apologize but there seems to be an issue completing your request. Please try again in a few minutes." An error URL is also attached.

Error from: https://sa.www4.irs.gov/sso/?resumePath=%2Fas%2FfuB6lQpSku%2Fresume%2Fas%2Fauthorization.ping&allowInteraction=true&reauth=false&connectionId=SADIPACLIENT&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fola%2F&vnd_pi_application_name=OLA Reference ID:

This is not a new problem and has been ongoing for over a year. I have found several messages in the Mozilla support system describing the exact same problem from different users. There does not seem to be a fix that has been found. The information that I have found regarding the IRS website does not suggest that it will only work with Chrome or Chrome based browsers. But I can easily use the site with Edge.

There are several sites that I am unable to access with Firefox that force me to use Edge. I understand that Firefox has its security idiosyncrasies. But As this number climbs, and to include what are public facing government sites, a question I will soon ask is why use the Fireofox browser?