Showing questions tagged: اعرض كل الأسئلة
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restore tabs

I had 2 windows open, closed one, lost all of my tabs. Restore didn't work. I tried to restore by renaming session-store-backups folder files. doesn't work. There is a fi… (read more)

I had 2 windows open, closed one, lost all of my tabs. Restore didn't work. I tried to restore by renaming session-store-backups folder files. doesn't work. There is a file called upgrade.jsonlz4 from November, maybe that could be used to restore tabs somehow?

Asked by ss-shadow 2 months ago

Answered by ss-shadow 2 months ago

Please add better support for .mp4 video playback.

Hello, can you add better support playback on .mp4 videos? Seems with Firefox it's a hit-and-miss with some .mp4 videos that will play and some that will just show "No … (read more)

Hello, can you add better support playback on .mp4 videos? Seems with Firefox it's a hit-and-miss with some .mp4 videos that will play and some that will just show "No video with supported format and MIME type found".

All other browsers will play .mp4 videos without an issue but Firefox won't.

If you can provide better .mp4 playback support that would be greatly appreciated. Thanks

Here's one of those videos for an example: https://drive.google.com/drive/folders/1Fv6SdftiCXeYPQOdF17H2JNpwjMu9P7q


Pretty much a URL string like example.com/videosample.mp4

Asked by DestructiveBurn 2 months ago

Last reply by James 2 months ago

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Dark Reader not working on mozilla.org

Dark Reader works for all sites except for mozilla.org, I think these webpages are over-ridden by the Firefox browser? I saw a couple archived posts recommending global c… (read more)

Dark Reader works for all sites except for mozilla.org, I think these webpages are over-ridden by the Firefox browser? I saw a couple archived posts recommending global changes for all sites via Firefox -> Settings -> Language and Appearance -> Colors, or to install themes. Neither option would work. I don't want to override all sites to dark globally, that's way to much change, just let Dark Reader change just mozilla.org.

Asked by Leland359 2 months ago

Answered by Terry 2 months ago

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files downloading instead of opening in viewer

I've spent many hours trying to fix this problem. When I click on a document that I want to view, it is downloading to my computer. I have the latest version of firefox o… (read more)

I've spent many hours trying to fix this problem. When I click on a document that I want to view, it is downloading to my computer. I have the latest version of firefox on a windows 11 pc. Please assist.

Asked by Miami Sally 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

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Puzzle Piece Icon is Missing

The puzzle piece icon is not on the toolbar. Neither is it shown in the customize toolbar dialog. I have reset the toolbar to default, rebooted Windows 11 and removed &… (read more)

The puzzle piece icon is not on the toolbar. Neither is it shown in the customize toolbar dialog. I have reset the toolbar to default, rebooted Windows 11 and removed & reinstalled Firefox 120.0.1 (64 bit). Those did not work. How can I restore the puzzle piece icon to the toolbar?

Asked by br5491 2 months ago

Answered by cor-el 2 months ago

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Screenshot is not functional

I am using Firefox 120.0.1, and I have difficulty to take screenshot. I tried to press shortcut key and button in toolbar as shown in the attached image, but they didn't… (read more)

I am using Firefox 120.0.1, and I have difficulty to take screenshot.

I tried to press shortcut key and button in toolbar as shown in the attached image, but they didn't work.

Is there any good way to fix this problem without reinstall firefox app?

Asked by hayabusa FireFox 2 months ago

Answered by zeroknight 2 months ago

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Hide or show system window title bar

I have a new PC running Kubuntu 22.04, with Mozilla Firefox 120.0.1 (64 bit) installed. Standard, the system window title bar was hidden. But I wanted access to the "Mo… (read more)

I have a new PC running Kubuntu 22.04, with Mozilla Firefox 120.0.1 (64 bit) installed. Standard, the system window title bar was hidden. But I wanted access to the "Move to desktop" menu and wanted the title in the title bar. So, in "Customize toolbar" I checked "Title bar". The title bar reappeared, but a complete border along the Firefox window became inaccessible, and when clicking in that zone, it effectively clicked in the window behind. In particular, the complete menu bar is inaccessible, as well as the scroll bar on the left and in the bookmarks sidebar the fold/unfold. And Mozilla Thunderbird 115.5.0 has the same annoying behaviour. Even when hovering over some menus in the Mozilla window, you can sometimes see reactions from the window under the Mozilla window. On older Kubuntu computers (up to 18.04) with older versions of Firefox (up to 113.0.2) and Thunderbird (up to 102.11.0) I do not have that problem. How can I get at the same time access to both the system title bar and the menu bar ?

Asked by th.pauwels 2 months ago

Answered by th.pauwels 1 month ago

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Your browser is being managed by your organization.

Hi, Please advise how to remove, disable, delete, block the new added "Your browser is being managed by your organization." to my Settings page. I'm home user .Also Pleas… (read more)

Hi, Please advise how to remove, disable, delete, block the new added "Your browser is being managed by your organization." to my Settings page. I'm home user .Also Please know that this is generating "FALSE FINGERPRINT CERTIFICATES" thank you

Asked by K C 2 months ago

Answered by K C 2 months ago

iCloud.com keeps asking for authentication..."Trust Browser" doesn't seem to work

I see a similar question on the forums from March 2021, but I'm having this problem now: when I go into icloud.com, it keeps asking for authentication - i.e. it presents … (read more)

I see a similar question on the forums from March 2021, but I'm having this problem now: when I go into icloud.com, it keeps asking for authentication - i.e. it presents a 6-digit code which goes to my phone/ipad, and I have to put it into the browser. After that, I'm prompted "Do you want to Trust this browser" to which I ALWAYS say "Yes", but it doesn't seem to work; the next day, if I try icloud again, it does it all over, like the "Trust" option is ignored. In settings, "Delete cookies and site data when Firefox is closed" is unchecked, Clicking "Manage Data" shows that cookies for icloud.com are saved. I've just added icloud.com into Exceptions to Allow to use cookies/site data, though I wouldn't think I'd NEED that if I'm never deleting them. I tried this with Chrome, and the Trust DID work; I can sign in with that browser and not have to put in the code.

What's up with that?

Asked by Nathan Elke 2 months ago

Last reply by jonzn4SUSE 2 months ago

Mouse cursor broken in Firefox

Hi, for the past few Firefox releases, I run into a problem where the mouse cursor does not change into a "hand" when hovering over something clickable. Instead, it cont… (read more)

Hi, for the past few Firefox releases, I run into a problem where the mouse cursor does not change into a "hand" when hovering over something clickable. Instead, it continues to keep its arrow form. This is not simply a cosmetic issue, as it appears to cause issues with websites that rely on hovering for drop-down menus, as well as clicking on YouTube videos, for example.

The issue briefly resolves itself when I restart or reset Firefox, but it always comes back within a few hours. I have also tried disabling all extensions to see if there is any improvement.

Asked by yparikh 2 months ago

Last reply by yparikh 1 month ago

Fake MCAFEE SECURITY ALERT KEEP POPPING UP

Fake MCAFEE SECURITY ALERT KEEP POPPING UP in the last 24 hours. How do I get rid of this? I do have McAfee and ran a scan. Scan results no virus. I do not want to lose… (read more)

Fake MCAFEE SECURITY ALERT KEEP POPPING UP in the last 24 hours. How do I get rid of this? I do have McAfee and ran a scan. Scan results no virus. I do not want to lose the current tabs session that I have open, if possible??????

Asked by Paulsen5257@comcast.net 2 months ago

Last reply by Paulsen5257@comcast.net 2 months ago

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Links in PDF converted to Undefined in url

When trying to click on links inside PDFs, the url is changed to undefined, producing an error message. For example, a Hostgator article is converted from https://hostgat… (read more)

When trying to click on links inside PDFs, the url is changed to undefined, producing an error message. For example, a Hostgator article is converted from https://hostgator.com/help/article/how-do-i-change-my-dns-or-name-servers to https://undefined/help/article/how-do-i-change-my-dns-or-name-servers

I have tried clearing the cache, troubleshooting, and get the same result in safe mode, and reverting back to Firefox default settings. And I still get the same result. I've attached an image of the error message.

Asked by cathy38 2 months ago

Answered by cathy38 2 months ago

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Accessing Youtube.com causes immediate unlogged tab crash

Hey, I've been having an odd issue with Firefox where tabs where I attempt to access youtube.com will immediately crash. This issue first arose when I attempted to log i… (read more)

Hey,

I've been having an odd issue with Firefox where tabs where I attempt to access youtube.com will immediately crash. This issue first arose when I attempted to log in to Youtube, and had never occurred before. When I did that login, the tab crashed, and I have been unable to access the website since (100% crash rate).

Basic details: The website does not visually load at all. However, the URL bar icons for the website do briefly appear prior to tab crash. (Autoplay button, etc). The crash is never reported in about:crashes.

I've tried the following tests, unsuccessfully: - Logging out of all Google accounts separately - Disabling all extensions - Transferring all of my data to a new computer - Reinstalling Firefox - Rebooting Firefox in troubleshooting mode

This problem does not occur on my Windows machine but occurred on my previous intel-based Mac and now on my current Apple Silicon Mac.

The only success I have had is in creating an entirely new Firefox profile. However, I would prefer to fix the issue, as I assume that porting all my settings to the new profile would... also probably bring the bug along.

Thanks for reading & any advice is appreciated.

Asked by Michael 2 months ago

Answered by zeroknight 2 months ago

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Is there way to block tracking pixels?

Is there a setting or add-on for firefox (Windows) that will block tracking pixels? My email client hi-lites when present and as I understand they are incorporated within… (read more)

Is there a setting or add-on for firefox (Windows) that will block tracking pixels? My email client hi-lites when present and as I understand they are incorporated within images so I dont down load attached images to reduce them. On their pro version they allow blocking of these pixels. Unlike cookies there doesn't seem to be an option on reception to opt out. I'm not fully clear what harm they do or whether they are session use only and delete on power off. I would rather not recieve them atall. Companies when challenged smokescreen and refer to cookies rather than pixels or bang on about their companys integrity.

Thanks for your help

Asked by Ian 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • حُلّت

No Session Restore files or button

Everytime I go to play games on my laptop I close Firefox for the extra resources and when I'm done I open it right back up, I have done this for YEARS but this time it d… (read more)

Everytime I go to play games on my laptop I close Firefox for the extra resources and when I'm done I open it right back up, I have done this for YEARS but this time it didn't restore my session. I thought it would be as easy as the last time where I'd go click the Restore Session button but it isn't there so I spend two hours looking for solutions and found nothing. I don't know how this happened nor do I understand how this could happen in the first place, my Firefox hasn't crashed in months and I had already closed and re-opened it several time today.

Asked by raiderleader2004 2 months ago

Answered by raiderleader2004 2 months ago

Changing Firefox Windows turns Original Window Entirely Gray

Hello! I've been encountering this issue lately where when I have multiple (i.e. 2) Firefox windows open, clicking into one window from the other places a large solid gra… (read more)

Hello! I've been encountering this issue lately where when I have multiple (i.e. 2) Firefox windows open, clicking into one window from the other places a large solid gray 'cover' over the original window.


Unknown what causes this at this time.

Asked by sturjaso 2 months ago