Firefox Community Forum

good morning,

I am having problems using a third-party website, playing chess, and one of the functions on their website is not available to me because I keep getting an error message. they have a forum on which I am discussing this issue with one of their Mod's, and he seems to be under the impression it has something to do with my Browser (Firefox 115.32.0esr) storing site data, and that the file in which this is stored has become corrupted in some way. I have no idea how he arrived at this conclusion but that is what he said.

I assured him that, "in Firefox, under <Privacy and Security>, in <Cookies and Site Data>, there is an option marked: "Delete cookies and site data when Firefox is closed." this has a tick box next to it and on my computer this has been selected for about the last five or six years. the browser does not retain site data or cookies and deletes them each time it closes. when I follow the instructions you linked to, and click <Manage Data>, there is no data to manage. it does not exist."

however, he replied to this that: "I don’t think that setting deletes Local Storage, though I’m not 100% certain."

one observation I make is that when I open the <Cookies and Site Data> <Manage Data> dialogue, the websites I have visited in the current session are listed. this data therefore does exist, and there must therefore be a file, even if only temporarily, containing this data. my question is about what exactly happens to this file when I close the session.

1) is the file emptied of data, but still exists as a file.

or

2) is the file physically deleted so that it no longer exists.

if, after the session, I reopen the browser and select the <Clear Data> dialogue and click <Clear> does this simply empty the file or does it physically delete the file. if the file still exists, is there any way to ensure that it is physically deleted in order to confirm that it is not corrupted in some way?

thank you.

I need tutorial guidance to restore my home site. All has been eliminated except tabs. The more I try on my own to restore, the more that gets deleted. I need a phone number to talk to a customer care tech to guide me.

Firefox is an excellent product. Thank you.

Pocket was removed some time ago. is there any way to get back the aspect of Pocket that allowed capturing the text and pictures from a website and copying and pasting that to (for example ) a Microsoft Word document?

Maybe a third party, as long as it was approved by Firefox.

Thank you.

i been using my bank to pay my bills. but all of sudden i can't . it says my browser is outdated, but it isn't. the rest of the banking site works fine just my bill pay. and it works fine for everything else online.

When I open mail.yahoo.com, I keep getting: "Something went wrong,We could not sign you in. Try again from a different device." what should I do? any other browser works fine, just firefox is block, I might stop using it very soon.

Hover Tab in Style section in Elementor does not work in Mozilla Firefox! It works in Chrome and Opera, but I work in Mozilla Firefox. Many other users complain about this in Internet. When will you fix this bug?

Hi The tabs have crashed notice keeps coming up on every change of page !!! I have the latest version installed with all my passwords saved, I am not a PC wizard so please explain how to solve this simply its driving me crazy !

Thank you Michael

how do I fix this?

Cloudflare Ray ID: 9d50512f88ba72d4 • Your IP: 35.149.207.21

Access Denied You don't have permission to access "http://www.lowes.com/Search=dewalt%20battery" on this server.

Reference #18.c669dc17.1772286240.1b40cb0b

https://errors.edgesuite.net/18.c669dc17.1772286240.1b40cb0b

i can't do a search. I keep getting "problem loading page" and "secured connection failed" This is happening on both my windows 7 computer and my windows 10 computer. The same thing is happening if I try a google search as well.

I can't sign in on my Yahoo mail account. When i try to sign in i have a massage "Something went wrong We couldn't connect you. Please try again from a different device." On my other devices everything is OK. The problem appears on my desktop using windows 7 but on the same desktop the Yahoo mail work properly with Microsoft Edge. What i can do?