Firefox Community Forum

Dear,

I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used an automatically generated password which I don't remember.

I still have my account connected on my Android smartphone, but I can't access the account details (no way to recover my password or change through this device?!), and I can't export my bookmarks. Also, apparently all my identifiers and passwords were not synced on my smartphone :-( Hence somewhere all my precious information are available, but stupidly enough I can't access it anymore and resetting the password warns me that I might (is it even a certainty or a possibility?) lose everything. It seems that I cannot even produce a revovery key (to reset pwd without losing data as mentioned in the Help pages) as I can't connect on a desktop browser anymore (but well on my Android version). I am lost and just stupidly blocked - this is SO frustrating, I initially thought it would be a good idea to put everything in Mozilla - well...

Is there ANY way to actually recover my account without losing data on my desktop Firefox, given I still have access to the email account associated to the Mozilla account (and to the original emails from the creation of my accounts) and I still have access to my Firefox account on the Android app but this one doesn't seem to allow to do anything interesting in my case??

Thanks a lot!

Two weeks ago the my Firefox was updated and with that update the header and toolbar changed to colors which was really nice. At that time my 2nd computer was out for servicing and when I received back (yesterday) I tried to change the Firefox colors to match the other computer. I see that the colorway option was only available till January 16th. Now only the white background is available. Is there anyway I can still the colors on this computer. The white is so boring compared with the color. Same as black and white picture compared to color.

Visiting some web page firefox prompt for my primary password , i imagine to access the login data of the site, but in principle the site may ask for anyone of the saved login data (or not?), so in lack of a clear login page i wonder how to know which private data are requested by the page.

is there any way to see what data are accessed? This is especially relevant if i've already input the master password, in this case there is no evidence to the user that private data are requested and accessed.

I recently had to factory reset my computer and had to download and sync my firefox account all over again. It's been a week and firefox is still syncing, none of my bookmarks, add-ons, history or top sites on the new tab are showing up. Thankfully, it appears that most of my passwords have been synced.

I've read some other threads for tips and can confirm that I don't have this account logged in to other devices and I don't have a vpn or proxy running. I am able to obtain the sync logs but I have no idea how to read it.

How can I make the bookmarks, add-ons, history and top sites sync faster?

I'm primary account with Firefox at email, [edited] @cogeco.ca

PROFILE SHOWS: secondary email [edited] @cogeco.ca as 'make primary'

please CORRECT BY PUTTING 'make primary' beside beside my email address, thank you Claire O'Gorman

Used to be very practical with add-ons in the toolbar (cf 1st screen), but with the update they are not here anymore (cf 2nd screen). I don't want to click on the extension button for those addons I'm always using, I want to revert to having the buttons in my toolbar !!!!!!!!

PLEASE DO NOT COMMENT TO GO TO CUSTOMIZE TOOLBAR WITHOUT TESTING IT YOUSELF AND INCLUDING A SCREENSHOT !! This does not work, there are no buttons to drag and drop for the addons.

In the past, going to Wikipedia in Firefox automatically opened a search box to type in a search term. However, with the recently updated Wikipedia interface, Firefox no long opens a search box, so the user must: (a) stop typing (b) grab a mouse (c) click on the magnifying glass icon just to enter a search term. To demonstrate this, please go to https://en.wikipedia.org/wiki/Main_Page and you will see there is no search box and you have to manually open the search box.

However, this works perfectly in Chrome. Going to https://en.wikipedia.org/wiki/Main_Page automatically opens a search field to easily type into.

Will Firefox be updated to allow immediate access to search field in Wiki? Please see attached .png file and thank you for listening! CW

This issue needs to be corrected as it is causing problems.

As you will see from the attached acreenshots, when a file wants to be downloaded, I get the expected Ask options and even though I selected Open with Adobe it still downloads the file.

Picture 1 shows the options, picture 2 shows the file open in Adobe, picture 3 shows it downloaded to my PC and picture 4 shows that I selected Always ask you where to save files so why is the file still downloading.

It creates a nuisance as I only want to open most files and if I decide to save them, I can do that so why is Firefox still saving files whether I want to or not !?!

Now I have to go to the file, delete it and empty the recycle bin for security reasons so this issue needs to be resolved as it used to work fine in previous version of Firefox.

Maybe there is a setting that I need to change so any suggestions on how to fix this would be appreciated.

I am currently running Firefox 109.0 (64-bit) on Windows 10, Version 22H2 (OS Build 19045.2486).

Thanks.

How does one migrate Firefox bookmarks and passwords from an old computer to a new computer?

There are four computers involved in this shuffle. Two new, one being retired, and one being repurposed. The only thing we haven't been able to figure out, is how to migrate Firefox's information from one computer to another one.

And, we've been working on this since Christmas. Edge, Brave, and Chrome took minutes. Combined.

But, transferring the information on Firefox has been impossible. Yes, I've read the help topics. No, they were not helpful. Firefox will not accept either the backup or export files from the old Firefox across multiple computers.

Yes, I have Sync. And, no, that hasn't worked either.

So, what is the next step?

My question is the yahoo mail systems does not let me do anything but read the email, no delete, no move, no open attachments, can not see past a couple of days. Nothing works. So confused. If I open edge and yahoo mail works great. Help please.

I realize that the page I am using findbar to search from reloads and scrolls to the top using some Javascript so that when I return to the searched page from a popup, the last search item is no longer focused when I come back so (or press F3 or Ctrl G) e.g. if I found the 29th hit, then I have to click down 30 times to get to the next search hit.

I tried using add-in Luminous to disable the reload/scroll to top of the page that I am searching but failed. It is a complicated add-in.

Is there any way to jump say 10 hits down at once?

I cannot login to my Easyjet account using Mozila Firefox, i keep getting an error code, when i use another Browser like Brave i have no problems.I am thinking of deleting Firefox browser

I am trying to add a secondary email and then make it primary, but the system wants me to verify my primary email, which I've long since deactivated. Can you please change [edited] @yahoo.com to [edited] @gmail.com

I would like NOT to lose my bookmarks, etc. Thank you! :)

I received a request for a signature on a legal document. I signed and returned the document. But the logo of the company remains. I cannot delete it. Yes, I have tried by hovering on the upper right corner where 3 dots appear, clicking there, then clicking dismiss and/or remove from history but the logo remains. All other such logos of visited web sites can be removed by this method. I have removed all but the most recently visited/used web site logo/shortcuts and still this one logo remains. I have contacted that company's tech support but they had no workable solutions. What do I do to resolve this issue?

Using Firefox Developers edition since the update to 109.0b3 (64-bit). The scroll wheel doesn't work, the mouse button I have mapped to the back button no longer works. If I launch Firefox in troubleshooting mode everything goes back to normal and the mouse performs perfectly in troubleshooting mode. Back in normal mode I have tried disabling all three of my extensions and the problem persists. Mouse performs perfectly in every other application. Sounds like a bug, but I can't find anyway to report it. Any ideas? Thanks

For several weeks when I check for Firefox updates I get this message: "Updates disabled by your system administrator", but that's not true. How can I re-enable updates?

Goodmorning, I'm trying to make a backup of my bookmarks on my desktop in order to transfer this to my laptop, but it doesn't work. I also tried to make an export file which doesn't go either. The reason why I want these files is that the laptop (that had not been used for a couple of weeks) synchronized my desktop bookmarks with older data. So I put the correct data back in Firefox of the desktop and that worked fine. Now I want the same data in my laptop but I can´t make a suitable file. What more can I do?