Two versions of Firefox (74.0 and 80.0) showing in Programs (Windows 7)

Hi All, For some reason, I have two versions of Firefox showing in my Programs and Features, on Windows 7. Version 74.0, installed 13/03/2020, and version 80.0, installed… (read more)

Hi All,

For some reason, I have two versions of Firefox showing in my Programs and Features, on Windows 7.

Version 74.0, installed 13/03/2020, and version 80.0, installed 28/08/2020.

I've seen another topic mentioning this problem for older versions, and tried using a Registry Cleaner as mentioned in that one - but it has made no difference, and both versions are still there.

I'm wary of trying to uninstall the 74.0 version using the Firefox uninstaller, as when I start that there is no mention of it just uninstalling 74.0 - it gives the impression it is uninstalling all versions, which is not something I want.

I just don't need two versions of Firefox on my PC, especially when the older version is no longer used.

Any advice would be much appreciated.

Asked by Pittsm07 47 minutes ago

Last reply by cor-el 2 minutes ago

Firefox for mac HDR youtube support

So I finally made the switch from Safari over to Firefox, however immediately missed support for HDR playback in YouTube. Is there a workaround that I can use now to be a… (read more)

So I finally made the switch from Safari over to Firefox, however immediately missed support for HDR playback in YouTube. Is there a workaround that I can use now to be able to watch HDR videos in Firefox, or will we have to wait for it to be officially added?

Thanks in advance for the help.

Asked by Williamguerrera2002 5 minutes ago

lost bookmarks and tabs

I clicked to accept the latest Firefox add on which stated "all my bookmarks and tabs will be saved". They have all disappeared. If i click on the "old firebox data" on … (read more)

I clicked to accept the latest Firefox add on which stated "all my bookmarks and tabs will be saved". They have all disappeared. If i click on the "old firebox data" on my desktop surely that should produce all the bookmarks and tabs. But no. Instead it brings up 2 file names with indecipherable titles. eg one begins "tula7e15.". And if you click on that you get just another set of technical titles like "saved telemetry-pings" or "features". And if you click on these it then says "file empty".

The same thing happens if I click on "Restore" or "Profile" ie it just leads me to a set of nonesense categories with nothing there. So surely there must be a simple way of restoring my bookmark titles ( I had about 40 bookmarks) given that it only took one click to remove them when I took up the firefox add on ?

Thankyou. P.s. please suggest something simple as I am not great with computer technology. Philip

Asked by philipgperry 1 day ago

Last reply by cor-el 9 minutes ago

  • Solved

Cookies not being kept

http://www.websudoku.com/ is losing cookies (options selected and level of Sudoku). This has worked in past. Additional info. If I leave page and select Sudoku page again… (read more)

http://www.websudoku.com/ is losing cookies (options selected and level of Sudoku). This has worked in past. Additional info. If I leave page and select Sudoku page again - cookies are gone. It is not a matter of closing my browser or even my tab.

Asked by Col_Boogie 1 day ago

Answered by jscher2000 1 day ago

block autoplay not working in firefox 82.0 (linux)

I don't understand why firefox makes it so difficult to stop websites from autoplaying videos. Case in point: fox news and fox business news web sites. They have that st… (read more)

I don't understand why firefox makes it so difficult to stop websites from autoplaying videos. Case in point: fox news and fox business news web sites. They have that stupid pop up when you scroll down the page, so if the main video is blocked the popup ignores it and starts playing. The preferences->autoplay doesn't allow you to enter a site to block and clicking on the lock on the url bar doesn't work because the permissions line isn't clickable, so we are left to resort to about:config which also fails to block these sites. This is very frustrating and if anything will drive me to another browser its stuff like this.

Asked by erbenton 7 hours ago

Last reply by cor-el 44 minutes ago

Where is the option to choose from most visited sites is missing from the home page?

What happened to the option for choosing the most visited sites when opening Firefox? It was very convenient for me. I now have to go through my history or bookmarks to… (read more)

What happened to the option for choosing the most visited sites when opening Firefox? It was very convenient for me. I now have to go through my history or bookmarks to find my site.

Asked by pejere75 6 hours ago

Last reply by cor-el 45 minutes ago

  • Solved

Unable to import saved firefox profile (from windows 7 32-bit, to windows 10 64-bit) - new profile has none of my data

My attempt at transferring profile from an existing machine to a new machine has not produced the intended result, and I need help. I saved my firefox profile (on a 32-bi… (read more)

My attempt at transferring profile from an existing machine to a new machine has not produced the intended result, and I need help.

I saved my firefox profile (on a 32-bit windows 7 machine; firefox was fully up to date) without firefox running, in a ZIP file (the letter number combination followed by dot followed by default), then copied the ZIP file to the new machine (windows 10 64-bit), unzipped it (so I had the same file name as from the old machine), then copied this folder into position at

C:\users\user\appdata\roaming\mozilla\firefox\profiles

I then started firefox on the new machine, went to about:profiles, created new profile, selected the folder (which was present at this step), then completed the procedure and started a new firefox with the new profile (the option given in about:profiles).

The new instance of firefox has none of my data (several thousand bookmarks, passwords, etc.); instead looks like the other (default new) profile.

The existing profile file set was (after this procedure) visible in

C:\users\user\appdata\local\mozilla\firefox\profiles

The restored profile is running now as "Default User" and reflects the folder I transferred from the old machine (except that I changed the word "default" in that folder to "main", leaving the number-letter part and the dot unchanged.)

No errors were indicated from firefox (which is running version 83 now) during any steps of the old back-up/archive save step or the new restore/recover step.

What am I doing wrong? How can I recover my existing profile data? The procedure, while not very friendly, seems straightforward enough. I don't want to go into the details of recovering specific database files/folders; I'd just like the profile I had before functioning in the new machine.

Please help

Asked by wb0gaz 9 hours ago

Answered by wb0gaz 1 hour ago

  • Solved

My Firefox says: "your system administrator deactivated updates", but he (myself) didn´t. How to fix that?

Dear community, for some days my Firefox 80 on Windows 10 has shown the message "your system administrator has deactivated updates", when I look under "Help" -> "about… (read more)

Dear community, for some days my Firefox 80 on Windows 10 has shown the message "your system administrator has deactivated updates", when I look under "Help" -> "about Firefox". This is strange, because the admin is me myself, and I didn´t change anything in Firefox or in the Win 10 registry. Has anyone of you had this experience, and how can I possibly fix it? Thanks in advance! Pete

Asked by canaima-pete 1 month ago

Answered by cor-el 1 month ago

Raccouci et marque page tous effacés

Bonjour, Lors de ma connexion se matin un drole de message est apparu, j'ai du réinitialiser mon mot de passe et maintenant je n'ai plus rien d'enregistré, marques page,… (read more)

Bonjour,

Lors de ma connexion se matin un drole de message est apparu, j'ai du réinitialiser mon mot de passe et maintenant je n'ai plus rien d'enregistré, marques page, site web préférés et mots passe. Si quelqu'un sait m'aider à récupérer tout ça, ça serait magnifique.

En vous remerciant par avance.

Asked by b.spriet 8 hours ago

Last reply by cor-el 1 hour ago

eBay not loading - just blue script

Hi, I've read lots of comments about eBay not loading correctly and I have had the same problem for a couple of weeks. Is there any solution? Like the others, I have rein… (read more)

Hi, I've read lots of comments about eBay not loading correctly and I have had the same problem for a couple of weeks. Is there any solution? Like the others, I have reinstalled Firefox, cleaned out history and cache and other stuff but it's still a prob. I contacted eBay but no solution. I figured it must be Firefox since eBay is fine with Chrome and Edge (neither of which I usually use). Please help.

Asked by rustykate1 1 hour ago

Last reply by rustykate1 1 hour ago

Stop tab from resetting to top of page

All other browsers (Internet Explorer, Microsoft Edge, Opera) hold the position of the cursor/view when opening and moving to a newly opened tab. When returning to the p… (read more)

All other browsers (Internet Explorer, Microsoft Edge, Opera) hold the position of the cursor/view when opening and moving to a newly opened tab. When returning to the previous tab (in those browsers), the original position/view is as it was before the new tab was viewed. This is not the case in Firefox!

When returning to a previous tab in Firefox, the tab resets itself to the top of the page, instead of holding the place that was left when the new tab was opened/viewed. This is extremely frustrating, and time-wasting.

Is there a setting that will hold the viewed location of a tab when another tab is opened/viewed, when the original tab is viewed again?

Asked by m_wheeler1121 5 hours ago

Last reply by jscher2000 1 hour ago

Middle mouse click on menu bar does not work

Hi, In Ubuntu Linux a middle mouse click on the menu bar of the top window brings the underlying window to the top. Since the last FF update (v82.0, 64-bit) this does not… (read more)

Hi,

In Ubuntu Linux a middle mouse click on the menu bar of the top window brings the underlying window to the top. Since the last FF update (v82.0, 64-bit) this does not work anymore. Is it possible to enable this functionality again?

Asked by firefox1065 1 hour ago

mesterjelszó

Jó napot! A problémám a következő: beállitottam magamnak 1 mesterjelszót ami minden további probléma nélkül működött is viszont mikor pár hónapig nem használtam a gépemet… (read more)

Jó napot! A problémám a következő: beállitottam magamnak 1 mesterjelszót ami minden további probléma nélkül működött is viszont mikor pár hónapig nem használtam a gépemet azt azt követő újra használatkor már nem fogadta el a mesterjelszavamat.Próbáltam mar resetelni is de az önök által megadott "link" nem működik,viszont nem is resetelni inkább csak kikapcsolni szeretném.Ha az segit le tudom irni a jelszavat amit megadtam . Válaszukat várom,köszönöm addig is

Asked by balint19931 1 hour ago

Firefox crashing

Hello, I am using a new HP computer with Firefox as my main browser. I use two screens. I have had problems with Firefox for the past couple of weeks. I usually have a c… (read more)

Hello, I am using a new HP computer with Firefox as my main browser. I use two screens. I have had problems with Firefox for the past couple of weeks. I usually have a couple of windows of Firefox open. One on the first screen with multiple tabs and another on the other screen. I also run chat programs, Discord, Antivirus programs, Zoom, Slack, and a few others.

Firefox crashing has also crashed other programs. I have had Discord crash a few times and Displayfusion crash as well.

I updated FireFox to the newest version. I even uninstalled and then reinstalled. I updated Windows. Flash is turned off. My video drivers are updated. I checked for viruses and spyware. I did have some Bit Coin Mining malware detected, but it was quarantined last week. All scans now are clear.

bp-dec3f18d-af80-4edc-9087-b70ee0201027 10/27/2020, 4:30 PM View bp-f8777c9b-a407-4e11-a9ee-37a250201025 10/25/2020, 5:21 PM View bp-abd3410b-568e-43dd-9053-29aa30201025 10/25/2020, 5:12 PM View bp-273a22ae-9bcb-4bd0-84f9-b41380201024 10/23/2020, 11:46 PM View bp-326e9a6b-d150-49af-83bc-6e9660201024 10/23/2020, 11:45 PM View bp-795da486-7b66-410d-b82f-b99700201022 10/21/2020, 9:24 PM View bp-33f90417-8487-442d-b824-51f350201027 10/27/2020, 4:35 PM View bp-ab362090-d258-4969-a0f2-ed6a10201027 10/27/2020, 4:36 PM View bp-afb2f753-1b96-41a3-8c09-bb6ea0201027 10/27/2020, 4:36 PM View bp-634f7e71-340c-4047-9e57-ce8db0201027 10/27/2020, 4:36 PM View bp-9610b432-4024-4ff8-99c9-066f30201027 10/27/2020, 4:36 PM View bp-f0f20b3b-7210-42d9-b232-5efc00201027 10/27/2020, 4:36 PM View bp-1cebb044-b9bb-4e1f-a4ca-1b7580201027 10/27/2020, 4:36 PM View bp-4b2a076f-0cb3-470a-801d-c3fea0201027 10/27/2020, 4:36 PM View

Asked by leon.aicsourcing 3 hours ago

Last reply by leon.aicsourcing 1 hour ago

How do you report a bug with scrolling on the latest firefox updates

With the latest firefox updates, both firefox and thunderbird stop repsponding to inputs, not limited to scrolling. This happens over time as if there is a memory leak o… (read more)

With the latest firefox updates, both firefox and thunderbird stop repsponding to inputs, not limited to scrolling. This happens over time as if there is a memory leak or too many threads sharing semiphors.

82.0 (64-bit) Arch Linux

This problem is 100% on Firefox.

Asked by mrbrklyn 7 hours ago

Last reply by cor-el 1 hour ago

firefox refresh wiped my bookmarks and other things are not working correctly.

I did a browser refresh, and when it was done, almost everything it was supposed to save was gone. "Firefox will save these items: Bookmarks Browsing and download… (read more)

I did a browser refresh, and when it was done, almost everything it was supposed to save was gone. "Firefox will save these items:

   Bookmarks
   Browsing and download history
   Passwords
   Cookies
   Web form auto-fill information
   Personal dictionary "

Bookmarks, gone. Home tabs, gone. Browsing and download history, gone. Cookies: spotty. Autofill; partly missing.

And a new tab is now completely blank (see attached image). I thought it might repopulate itself, but nope. Just blank.

All my home tabs were wiped, and I was able to put them back. But this outcome was unexpected. Some places I had to log back into; some I did not.

So I feel like I am now dealing with a broken browser, and not sure what to do about it. At least the buggy hangups and crashes seem to be fixed. Maybe.

edit: Also noticed I cannot make new bookmarks. Halp....

Asked by patricia.pennell 6 hours ago

Last reply by FredMcD 2 hours ago

Charge of $2.99 per month

I seem to have signed up for a product that costs $2.99 per month. I don't know what the product is and I don't use it. Mozilla provides no way to cancel this charge tha… (read more)

I seem to have signed up for a product that costs $2.99 per month. I don't know what the product is and I don't use it. Mozilla provides no way to cancel this charge that I have been able to find.

Asked by cwidgren 1 day ago

Last reply by cwidgren 2 hours ago