Showing questions tagged: اعرض كل الأسئلة
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Unresponsive links

Go to this page... https://electronics.howstuffworks.com/prepaid-cell-phones.htm Click on any of the links embedded in the text, such as _United Press International, TCM… (read more)

Go to this page... https://electronics.howstuffworks.com/prepaid-cell-phones.htm

Click on any of the links embedded in the text, such as _United Press International, TCM Net, Wireless Guide_. No response.…

EDGE and Chrome have no issue with these links.

Asked by borate 11 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

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Firefox crashing 10.15.7

Frequent crashes. I've run Onyx. Reset extensions. Reinstalled firefox. I've been using google maps frequently, so I switched to safari and that crashed too. Trying chro… (read more)

Frequent crashes. I've run Onyx. Reset extensions. Reinstalled firefox. I've been using google maps frequently, so I switched to safari and that crashed too. Trying chrome now -- no problem yet. I'm wondering if GPU is at fault. I've ramped up cooling based on GPU. Still crashing. Tried holding down D and option D to test ram but I just get a command line on a non-responsive screen.

Model Name: Mac mini

 Model Identifier:	Macmini6,2
 Processor Name:	Quad-Core Intel Core i7
 Processor Speed:	2.6 GHz
 Number of Processors:	1
 Total Number of Cores:	4
 L2 Cache (per Core):	256 KB
 L3 Cache:	6 MB
 Hyper-Threading Technology:	Enabled
 Memory:	16 GB
 Boot ROM Version:	424.0.0.0.0
 SMC Version (system):	2.8f0

Asked by A Fox 11 months ago

Last reply by FredMcD 11 months ago

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Firefox browser doesn't open in Win7 64bit

Hello everyone I re-install my win7 recently. I can get the firefox browser installed whitout any errors but it doesn't open. However I can see it's open in task manager… (read more)

Hello everyone I re-install my win7 recently. I can get the firefox browser installed whitout any errors but it doesn't open. However I can see it's open in task manager in processes tab. what would be the problem? please advise

Asked by Sal 12 months ago

Last reply by FredMcD 11 months ago

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Credit card saving does not work

When entering credit card info in a web form, Firefox will pop up a dialog asking if I'd like to save the card info. If I click yes, the dialog closes but the info is not… (read more)

When entering credit card info in a web form, Firefox will pop up a dialog asking if I'd like to save the card info. If I click yes, the dialog closes but the info is not saved. If I go into settings where one can view the saved cards and enter the info to save a new one, I can enter one but again it does not actually save. There is no error, it just doesn't save. Tailing journalctl shows no errors, and launching Firefox from a console and watching the output doesn't show any error either.

It's been this way over several updates over the course of a few months (as long as I've been using Firefox on this computer).

Asked by Eric S 10 months ago

Last reply by jonzn4SUSE 10 months ago

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Frequent page crashes on a variety of sites

Here are some crash report IDs: bp-b62fab6a-df71-4382-bea5-d03050211024 bp-91a966b5-2a88-4712-b169-8f8dc0211024 bp-b8403004-faf3-4e38-a07d-201230211024 bp-666b6fbf-ecf4-4… (read more)

Here are some crash report IDs:

bp-b62fab6a-df71-4382-bea5-d03050211024 bp-91a966b5-2a88-4712-b169-8f8dc0211024 bp-b8403004-faf3-4e38-a07d-201230211024 bp-666b6fbf-ecf4-4085-9ac8-58dae0211024

Asked by sglenn06 11 months ago

Last reply by FredMcD 10 months ago

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How to locate lost data upon update

When I logged on to FF today, I was urged to continue with an update. I think there was also something about "refreshing". I absentmindedly agreed, figuring it would be o… (read more)

When I logged on to FF today, I was urged to continue with an update. I think there was also something about "refreshing". I absentmindedly agreed, figuring it would be okay as other update times before, but not so. I was unaware that the newest update would remove some, or all, of my extensions. I had some important saved data into one of the extensions.

Is there any way for me to go back to the last version just to retrieve the data for safekeeping from the extension and then continue on with the new version as if nothing was amiss?

When I clicked permission, I noticed a file folder "Old Firefox Data" was installed on my desktop. Can I use the contents of that folder to ferret out the information I need?

Thank you so much for any help and suggestions!

Asked by parmley1 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • المُؤرشفة

Firefox 93.0 always attempts to restore previous session, even though I have that option disabled.

I want to completely disable the 'restore previous session' option. I want to start a new session with my preset home pages 100% of the time. Having Firefox display a pag… (read more)

I want to completely disable the 'restore previous session' option.

I want to start a new session with my preset home pages 100% of the time.

Having Firefox display a page 'unable to restore previous session' with the options of 'display previous' pages and 'start new session' is inconvenient at best. I do not want to see that page, I just want Firefox to automatically start a new session every time I open it.

In the Tools menu settings tab, the 'Restore previous session' checkbox is not checked.

Asked by nitehawke13 11 months ago

Last reply by psi.ops87 8 months ago

  • المُؤرشفة

bookmarks, can't delete, can't export

1. Most bookmarks icons disappeared. 2. I can't delete all the bookmarks with no icon. 3. I can't export bookmarks by clicking neither Restore... nor Export Bookmark… (read more)

  1. 1. Most bookmarks icons disappeared.
  2. 2. I can't delete all the bookmarks with no icon.
  3. 3. I can't export bookmarks by clicking neither Restore... nor Export Bookmarks in HTLM. Nothing happens.

Asked by enricomeneghello 11 months ago

Last reply by FredMcD 11 months ago

  • المُؤرشفة

Text in my browser is suddenly changed to un readable format

I am getting frequent crashs and many a times my pages will become unreadable, again automatically text changes to normal format after sometime. I am attaching screenshot… (read more)

I am getting frequent crashs and many a times my pages will become unreadable, again automatically text changes to normal format after sometime. I am attaching screenshots.

Please also help me that why firefox tabs suddenly crashes. I am facing this issue only in mozilla firefox, all other browsers like chrome, IE and softwares are working smoothly.

Asked by starpunjabi 11 months ago

Last reply by FredMcD 11 months ago

  • المُؤرشفة

93.0 update certain websites not working correctly

I have noticed a couple of websites I use for work not working correctly after update. I have tried on other browsers such as chrome and they work correctly. One site www… (read more)

I have noticed a couple of websites I use for work not working correctly after update. I have tried on other browsers such as chrome and they work correctly. One site www.prideprovider.com will no longer allow me to hit the submit button after my information is entered. It worked before the update, but not after. I went through and deleted all history and cookies related to prideprovider and it still doesn't work. Any idea's of what might be going on?

Thanks,

Matt

Asked by mfergusonamc 11 months ago

Last reply by cor-el 11 months ago

  • المُؤرشفة

Lost tabs, already tried system restore and recovering sessionstore files from shadowexplorer

Today, after I tried to uninstall some mouse drivers leading to a freeze and reboot, my firefox upon starting lost hundreds of open tabs I had, only restoring 1 tab which… (read more)

Today, after I tried to uninstall some mouse drivers leading to a freeze and reboot, my firefox upon starting lost hundreds of open tabs I had, only restoring 1 tab which I am pretty sure I did not even have open. I have already followed solutions in similar problems like this (https://support.mozilla.org/en-US/questions/1310742), which did not work. First I used shadowexplorer to recover sessionstorebackup files from a restore point on 10/15, most of which did not seem to open anything when using them with the scrounger tool. One of them did open, however it only showed 2 tabs when I would have had hundreds. None of these files did anything when I renamed them to sessionstore.jsonlz4 and placed them in the appropriate folder, even if I deleted the original sessionstore file. Firefox also seemed to be able to recover tabs which I opened after the loss of the original tabs, and renaming and replacing of the sessionstore file until I tried deleting the entire sessionstore backups folder.

I also tried simply doing a system restore back to 10/15, which also failed to help. After doing a system restore, I also tried the whole process of recovering sessionstore backup files and replacing them again, however nothing changed again. I also tried recovering the sessionstore.jsonlz4 file directly and using that to replace my current sessionstore.jsonlz4 file, but that also did not work. The replacement files do seem to contain tabs, as most of them are around a couple MBs large, but after I place them in and restart firefox they get reduced in size back to almost nothing.

The only thing I have not tried is using files from an even older restore point on 10/12, although after having restored to the 10/15 point my 10/12 restore point seems to have disappeared. I can try undoing the restore in order to try to view the 10/12 restore point again, but this process takes multiple hours and I would rather not.

Asked by andrewln627 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • المُؤرشفة

Connects to old URL

www. web address entered takes me to a website which has not been updated instead of the updated website. Entering the same www. in Edge takes me to the updated website.… (read more)

www. web address entered takes me to a website which has not been updated instead of the updated website. Entering the same www. in Edge takes me to the updated website. Specifically, www.camphillpres.org takes me to the old website where the word "More" is on the right side of the banner. The updated site has on the right the 2 words "Preschool" and "Donate".

Asked by jrutzler 11 months ago

Last reply by cor-el 11 months ago

  • المُؤرشفة

GAH! Firefox has crashed.

Firefox continues to periodically and randomly crash resulting in the "GAH" message and requiring either restoring session or tab. Have done much of the troubleshooting b… (read more)

Firefox continues to periodically and randomly crash resulting in the "GAH" message and requiring either restoring session or tab. Have done much of the troubleshooting but tho' problem seemed to be resolved for a couple of weeks, it is now back. This is really starting to get annoying with need to restore pinned tabs, most visited, etc. Help?!

Asked by WhiteBimmer 11 months ago

Last reply by FredMcD 10 months ago

  • المُؤرشفة

Videos do not load in Firefox

MAC OS Monterey Verrsion 12.0.1 but problem preceded this update Tried all suggestions listed but the problem persists. All videos function in Safari. eg: https://www.msn… (read more)

MAC OS Monterey Verrsion 12.0.1 but problem preceded this update

Tried all suggestions listed but the problem persists. All videos function in Safari.

eg: https://www.msn.com/en-ca/video/topvideos/alarm-clock-goat-wakes-owner-with-terrifying-scream/vi-AAQ7Khx

Asked by beck.art 11 months ago

Last reply by FredMcD 11 months ago

  • المُؤرشفة

Restore previous session

Hi I just down loaded the Firefox latest version. But I am not able to find the option to "restore previous session" in the new version. With previous versions I didn't h… (read more)

Hi I just down loaded the Firefox latest version. But I am not able to find the option to "restore previous session" in the new version. With previous versions I didn't have any problem to restore. Any tips on how to restore? Thanks

Asked by cyrus3 12 months ago

Last reply by robertinorbit 11 months ago

  • المُؤرشفة

Audio Completely Missing

After the latest boot-up on my Manjaro desktop, Firefox is compeletely mute. All other applications are producing sound as normal, it's just Firefox that's gone silent. C… (read more)

After the latest boot-up on my Manjaro desktop, Firefox is compeletely mute. All other applications are producing sound as normal, it's just Firefox that's gone silent. Checked the mute settings on the individual tabs, Checked the speakers, checked the linux system settings, checked ever volume control I can find, still no sound. I'm stumped. As far as I can tell, there's nothing telling Firefox to keep quiet, it just is for some inexplicable reason.

Asked by E.T.Smith 11 months ago

Last reply by Terry 11 months ago

  • المُؤرشفة

Access denied

I'm getting an Access Denied error when trying to use my health insurer's website. I have cleared all cookies and history. There is no History entry to right-click and te… (read more)

I'm getting an Access Denied error when trying to use my health insurer's website. I have cleared all cookies and history. There is no History entry to right-click and tell it to "Forget." I have disabled my VPN and temporarily turned off both Windows Firewall and Avira security. I can access in Edge or Chrome, but I dislike both of those browsers. I've checked DNS Prefetch, Proxy setting is "No Proxy," IPv6 is disabled, and I've tried with Extensions off. What else is there left to try?

Asked by danielstrms766 11 months ago

Last reply by Terry 11 months ago

  • المُؤرشفة

Just like Google You can't answer a SIMPLE QUESTION??????????????

Why is Firefox IGNORING any Font Changes? oh yeah and it is actually making them smaller when i try to make them bigger???????????????? And how can i possibly be the firs… (read more)

Why is Firefox IGNORING any Font Changes? oh yeah and it is actually making them smaller when i try to make them bigger???????????????? And how can i possibly be the first person EVER to have this problem?????????????? Oh yes since I know your "experts" Just Like Google, will ask me a bunch of pointless questions. i am on a Dell running Windows 7 and yes i am going into FIREFOX settings and changing the fonts. They have also already changed on my computer's Display and Appearance Settings. so no one left to blame.

Asked by Angie M 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago