Showing questions tagged: اعرض كل الأسئلة
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Video does not play audio when I try to watch videos through duck duck go

I have tried watching videos through chrome and other browsers by searching something via duck duck go and watching that video on duck duck go, and it works on other brow… (read more)

I have tried watching videos through chrome and other browsers by searching something via duck duck go and watching that video on duck duck go, and it works on other browser so it must be specific to firefox.

Whenever I try to watch a video, in the drop down bar firefox select to mute audio for some reason. I then select 'allow audio and video' and refresh the page but the video is still muted for some reason. This also happens when I try to use other video sites. This has only started to happen recently in the past two days (and yes I am updated to the latest version of firefox).

Asked by bluejumper.2914 2 years ago

Answered by Terry 1 year ago

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addon '' extensions''

hi, i see a new addon in my bookmarks bar- extensions , on the right above... its not possible to drag it down to customize toolbar .i can drag /up and down/other itmes… (read more)

hi, i see a new addon in my bookmarks bar- extensions , on the right above... its not possible to drag it down to customize toolbar .i can drag /up and down/other itmes buy why not this one? pls fix it...

Asked by Slawomir Dzwonek 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Sync doesn`t sync my tabs

Sync is a nightmare. It is so unintuitive! What exactly would be wrong with having separate Export and Import buttons for each of Settings, Addons, Tabs, History, Bookm… (read more)

Sync is a nightmare. It is so unintuitive! What exactly would be wrong with having separate Export and Import buttons for each of Settings, Addons, Tabs, History, Bookmarks, etc? I have a desktop box and a newer laptop I wanted to get up to date. I pressed the Sync button on the desktop ... By the way, there`s a link below that reads "Connect another device" ... Connect where? Someone is designing these interfaces who has absolutely zero imagination. Anyways, I signed off, moved the ethernet cable to my laptop, signed in, pressed Sync, and voila!, I got my Bookmarks, at least. But I have no idea how to get my tabs and windows. I tried with a "download link" something or other, but it seemed to assume I was sync-ing to a phone, and didn`t work. Any way to get my tabs?

Asked by Dan_W 2 years ago

Answered by cor-el 2 years ago

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Issue with add-on

I installed TotalAV webshield & now firefox won't open full screen. I disable webshield, Firefox opens full screen. BUT I use webshield on chrome with NO ISSUES. I … (read more)

I installed TotalAV webshield & now firefox won't open full screen. I disable webshield, Firefox opens full screen. BUT I use webshield on chrome with NO ISSUES. I contacted TotalAV, and they said the issue is with Firefox. So...why is Firefox having an issue opening fullscreen when I enable webshield?

Asked by maxima_2006 2 years ago

Answered by maxima_2006 1 year ago

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Remember Focus (search hit number) of Search in Page e.g. 17/34 and not back to 1/34

I have to search for a lot of entries in a long page, click on them to another window, do something (fill in a syllabus) and then go back to the long page and change the … (read more)

I have to search for a lot of entries in a long page, click on them to another window, do something (fill in a syllabus) and then go back to the long page and change the next search hit.

When I return to the long page the search in page is remembering where I am in the number of searches shown at the bottom of the page (e.g. 19/34) but when I click on the down button, instead of going to 20/34 it jumps back to 1/34 so then I have to press the down button 20 times to get to the next search hit.

Is there any way around this, so that I can just jump to the next search hit without having to press the down button 20 times?

I thought it might be the fact that the search is off screen but that is not it. It is the fact that I have left the page so the focus has been forgotten (except as the number 19/34 on the search in page bar at the bottom).

Is this a bug?

Asked by Timtak 2 years ago

Answered by Timtak 2 years ago

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Excessive GPU memory usage when visiting websites (especially watching live streams)

Firefox always uses excessive GPU memory when I watch video and livestream. about:memory shows that the explict GPU memory allocation is only about 200 MB but in the task… (read more)

Firefox always uses excessive GPU memory when I watch video and livestream. about:memory shows that the explict GPU memory allocation is only about 200 MB but in the task manager the GPU memory usage is 1GB, and the latter doesn't decrease even if I close the tab. I suspect that this is a memory leak. I searched for Bugzilla and found a similar issue that has been existing for years: https://bugzilla.mozilla.org/show_bug.cgi?id=1386177

Asked by ZeroAurora 2 years ago

Answered by ZeroAurora 2 years ago

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Can't Block Autoplay

I've blocked Autoplay (Audio & Video) for *all* Web sites via the settings menu, but videos still continue to play automatically (abcnews.go.com, for instance). I we… (read more)

I've blocked Autoplay (Audio & Video) for *all* Web sites via the settings menu, but videos still continue to play automatically (abcnews.go.com, for instance).

I went to config:about, and made all the suggested changes I found in Mozilla support. Autoplay seems to be blocked now, but at the expense of Firefox going into an endless loop trying to load and play videos. While in this loop, Firefox is eating up 20% of my CPU sources, which comes to close to making my PC unusable.

I have Firefox 109.0.1, 64-bit.

This has been a chronic problem ever since I've used Firefox. Someone needs to take a MUCH deeper dive into why we can't block autoplay.

Asked by upom123 2 years ago

Answered by upom123 1 year ago

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Bookmarks are synchronized from void over again

Hello, I have a problem, where many bookmarks from my old device are synchronized to my current Firefox browsers (on PCs) even when old device is removed months ago. What… (read more)

Hello, I have a problem, where many bookmarks from my old device are synchronized to my current Firefox browsers (on PCs) even when old device is removed months ago. What worse, when sync is performed, it duplicates tabs, now in "Bookmarks menu" I have albost 2000 bookmarks what are duplicates od ~20/30 ofer month. If Firefox do sync now on 2nd PC, I will get again 2000 and plus something bookmarks. Deleting it gives nothing. It comes back again and again. Normal Bookmarks tabalso gets old tabs and duplicates.

Asked by lazarencjusz 1 year ago

Answered by Alex R 1 year ago

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Restore Session odd behavior in Windows 11

I found a really unusual behavior. If I close Firefox using the "x" at the top right of the window, the Windows default for close, it does not restore session no matter… (read more)

I found a really unusual behavior.

If I close Firefox using the "x" at the top right of the window, the Windows default for close, it does not restore session no matter what I do. I can manually go to the settings, history, recently closed windows, and restore them from there, of course - but that is a definitive hassle.

Strangely, even if I open up a new tab less than 2 seconds before I hit the X to close, it will not restore the session but does indeed save the new tab to the previous.jsonlz4 file, and makes that available via going through the settings menu.

What is oddly more unusual is that if I close Firefox by way of ctrl-shift-q, it works fine (opening Firefox after ctrl-shift-q restores the session without any extra intervention required).

How do I make Firefox recognize closing via the bog-standard-since-windows-3.11-for-workgroups X in the top right of the window as properly closing/quitting?

Asked by verahsa 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Can't put individual extension on toolbar

While I can click on the extensions button circled in the screenshot to access them, I can't move those extensions to the toolbar directly. When I search for this issue o… (read more)

While I can click on the extensions button circled in the screenshot to access them, I can't move those extensions to the toolbar directly. When I search for this issue online, everyone says to use the customize firefox menu to add what I want, but as you can see in the picture - no extensions are listed there, although they are installed and functioning. Very weird because my other install, which is up to date, has this set as default and it has been forever. I'm bewildered. Any suggestions? Thanks

Asked by chris63084 2 years ago

Answered by Terry 2 years ago

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Transfering bookmarks and tabs from windows 10 laptop to new Windows 11 laptop

I would like to transfer my bookmarks (and my open tabs) from my Windows 10 laptop to a new Windows 11 laptop. I've looked at the questions and answers people have posted… (read more)

I would like to transfer my bookmarks (and my open tabs) from my Windows 10 laptop to a new Windows 11 laptop. I've looked at the questions and answers people have posted but its a complete mystery to me. I had thought that when I loaded Firefox onto the new PC and signed in, everything would automatically appear. I was successful in doing that with Chrome but Firefox is still my primary browser and I've had no luck. Any help you can provide would be greatly appreciated.

Asked by royarbeit 2 years ago

Answered by jonzn4SUSE 2 years ago

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Google safesearch

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on … (read more)

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on smarthphone it's easily turning off and if i'm using edge or chrome on laptop it's also turned off, but if i'm using firefox exactly on google it's always turned on no matter what i'm do. Just in case, if i'm using for example bing search in firefox it's also turned off, likely it's always turned when i'm using google with combination in firefox. Methods that I already tried: 1) Turned off in computer settings (not worked) 2) Reinstalled browser (not worked) 3) Checked in my wifi settings (not worked) 4) Updated everything (not worked) Waiting for your help.

Asked by roman94994 2 years ago

Answered by Terry 2 years ago

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Support page contains Chinese characters and ....

In trying to solve my problem, I am going from bad to worse! Embarrassing! Screenshot of Chinese character issue is attached. Also, when I try to sign into Firefox fro… (read more)

In trying to solve my problem, I am going from bad to worse! Embarrassing! Screenshot of Chinese character issue is attached. Also, when I try to sign into Firefox from that page - https://support.cdn.mozilla.net/hi-IN/questions/1381354 - I am blocked from signing in. Somehow I am signed in now, but not sure how. duh! So first, the Chinese characters I need to solve, THEN have a question about an issue with mailto - no gmail default option. I have legacy handlers downloaded, kindly provided by jscher2000. Thank you! Do I drag his legacy handlers into my profile, if I am able to do so? I have tried all other suggestions on this problem. I really hope not to have to start anew with Firefox, because I have years of settings I am afraid I will lose. (Know it is doable, but I am a coward, as well as stupid, apparently.) Thanks in advance.

Asked by LSR 2 years ago

Answered by cor-el 2 years ago

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Firefox Bookmarks

I cleared cache, junk, and history from my computer, and now I have no bookmarks on Firefox, and when I bring up the restore option it give me several options but not boo… (read more)

I cleared cache, junk, and history from my computer, and now I have no bookmarks on Firefox, and when I bring up the restore option it give me several options but not bookmarks. Can someone please help me to restore them. Thanks

Asked by SPete 2 years ago

Answered by cor-el 2 years ago

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Tampermonkey script to allow scrolling youtube search bar off top of page stopped working correctly

I use the following on youtube pages to allow the top search-bar section to be scrolled off the top of the page (otherwise it is fixed in place). GM_addStyle("#masthead-… (read more)

I use the following on youtube pages to allow the top search-bar section to be scrolled off the top of the page (otherwise it is fixed in place).

GM_addStyle("#masthead-container.ytd-app { position: static !important; } #page-manager.ytd-app { margin-top: 0 !important; }");

Recently, youtube added some kind of effect that is applied around the video window (a kind of blurring of the colors in the video that extends beyond the video border). I think it's only part of the "dark theme". This effect seems to be covering up the search bar with my modified style applied. The search bar appears and then fades out. How can I turn this effect off? Or at least make it so it doesn't cover up the search bar? I'd prefer to turn it off completely.

Asked by L KL 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Google sign in pop-up.

Does anyone know how to configure Firefox to stop the annoying google log-in pop-up? I've seen others ask the same question, but I have not seen any functional answers. … (read more)

Does anyone know how to configure Firefox to stop the annoying google log-in pop-up? I've seen others ask the same question, but I have not seen any functional answers. I've never had a google account, for anything. I don't get the pop-up with other browsers, like Falcon or Brave. It's just a problem on Firefox. I appreciate you help!

Asked by njbetavirp1 1 year ago

Answered by njbetavirp1 1 year ago

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Firefox Developer edition 109-b9 breaks focusing in and out of app on Ubuntu 22.10

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is mini… (read more)

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is minimised or in another workspace. I have tested this in a clean install along with a clean profile. Bitwarden and other windows seem to act weird when they are interacted with.

This all works well and good on b8 and stable. I am using wayland (Ubuntu 22.* default), but xwayland is available.

Asked by Oliver Wilkes 2 years ago

Answered by Oliver Wilkes 2 years ago

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Firefox (and also Thunderbird) crash on trying to load Yahoo mail login page

A friend (who knows even less about technology than me) has an old Dell Inspiron 1501 which has been running Linux Mint 18 Xfce, which is now unsupported. I'm beginning t… (read more)

A friend (who knows even less about technology than me) has an old Dell Inspiron 1501 which has been running Linux Mint 18 Xfce, which is now unsupported. I'm beginning to regret it but just to keep it going for a couple of years I offered to update to Mint 20 Xfce, which is the last version listing 1 Gb as the minimum Ram (everything later or other version are 2 Gb or more), which is the most that system can use. Once the wifi was eventually working (old b43 broadcom driver) most things went fine (except Team Viewer, which works on another Mint 20 Xfce system, but that's not a question for here). However, she uses Yahoo mail, and for some reason just attempting to load the login page (login.yahoo.com) causes Firefox to crash (I mentioned Thunderbird in the title as I attempted to access Yahoo Mail with it, but because it needs to access the Yahoo Mail page (as I think this is now based on App codes rather than passwords), and doing that crashed Thunderbird also). I'm pretty sure I have methodically gone through all the troubleshooting steps on https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems (clear cookies & cache by deleting history; clear startup cache; refresh; reinstall; new profile). Firefox doesn't crash in Troubleshoot mode, despite the fact is seems to still use hardware acceleration, even though I thought it would disable that. Hence, I'm at the end of what I know to try (and that's just from following the guide, I am not an expert) and would be grateful for any help anyone can offer. I attach an image that lists all the submitted crash reports, as they will refer to slightly different conditions as I tried all the options mentioned above. I'm using my own PC to submit this (so any hardware & system data submitted by this web-form won't be relevant), not the Inspiron 1501 that has the issue. I can open the Yahoo mail page on this machine (same version of Firefox) and also on the Inspiron 1501 using Chrome (but there was a different reason relating to security why we couldn't log in via that). Would really like to get Firefox (and Thunderbird) working on the laptop, if possible.

Asked by Jonny Terry 2 years ago

Answered by Jonny Terry 2 years ago