Showing questions tagged: اعرض كل الأسئلة
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Print preview button is missing with Firefox again.

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method do… (read more)

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method does not work trying to get print preview back. Firefox is my web browser. I am in windows 8.1. Seems like Firefox did some updates again and now I can not get print preview back! WHY DOES NOT FIREFOX LEAVE WILL ENOUGH ALONE WHEN THEY HAVE SOMETHING GOOD? Bring back the old classic print preview button back and leave it. Now how can I get the old print preview button back???? Need help!! Thanks philm

Asked by marschall3 1 year ago

Last reply by paul921 1 year ago

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Print Preview 86.0 too small to see. Also other print features now very difficult

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is… (read more)

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is the work-around. Also, it's many extra clicks to get to my system print controls to print properly.

Solving the print preview too small would go a long way towards keeping Firefox usable. The other things could certainly use fixing, however.

Thanks in advance! L.

(I have restored the old functionality temporarily with print.tab_modal.enabled preference set to false. Thanks community for showing me to do so! See https://support.mozilla.org/en-US/questions/1322623 if you want to know how.  However, usually Firefox takes these options away soon.  )

Asked by Ellis Eff 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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firefox keeps blocking 3rd party cookies their settings do not work

A website I use to move money - getting message telling me cookies is blocking 3rd party cookies. and I need to enable 3rd party cookies. I go to settings in firefox and … (read more)

A website I use to move money - getting message telling me cookies is blocking 3rd party cookies. and I need to enable 3rd party cookies. I go to settings in firefox and for the information to set settings to enable cookies 3rd party they do not work. They tell me to check and uncheck boxes that I do not even have for setttings. I never had this problem before until Jan. of 2022. I have to use a different browser to get to the website and complete my task. There is something in the Firefox browser or they made changes/updates. Need step by step instructions. NEED TO TALK TO SOMEONE.

Asked by marschall3 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Mozilla firefox gets disconnected intermittently

Hello My firefox is getting disconnected that lasts for a couple of minutes and then the connection gets restored. It is frequent and has been taking place since a few d… (read more)

Hello

My firefox is getting disconnected that lasts for a couple of minutes and then the connection gets restored. It is frequent and has been taking place since a few days ago. The problem is only in Mozilla Firefox and all the other software tools are well connected to the internet. I tried to fix the problem by refreshing the firefox and then uninstalled it and re-installed it but the issue remains.

I would appreciate any help.

Cordially

Houman

Asked by hoomangurbani 1 year ago

Answered by hoomangurbani 1 year ago

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Firefox 64 in Windows 8.1 ALWAYS crashes on shutdown

I'm running Windows 8.1 64bit, and a 64bit install of Firefox Without exception, any time I try to update Firefox or close the program, it balloons its resource usage an… (read more)

I'm running Windows 8.1 64bit, and a 64bit install of Firefox

Without exception, any time I try to update Firefox or close the program, it balloons its resource usage and then crashes.

Every. Single. Time.

I have submitted several crash reports over the years. What is happening and how do I stop it?

Also, why does it clear my clipboard? I Ctrl-C'd a url before closing it just now, and after it crashed and a restarted it, Ctrl-V was empty.

Asked by DiMono 1 year ago

Answered by FredMcD 1 year ago

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FVD Speed dial and lack of notice you were taking it down.

Please, why would you remove FVD Speed dial without first giving a warning so users can download their latest websites they have stored on it. that S__t is F______d up.… (read more)

Please, why would you remove FVD Speed dial without first giving a warning so users can download their latest websites they have stored on it. that S__t is F______d up. What The F___ . some of those sites I had saved were hard to find the first damn time and now the whole set is f____ ing gone. I did not GIVE A DAMN if they shared data. I want my damn FVD Speed dial back or access to it to save my stuff first.

I find it totally unacceptable that you removed the tool I use THE MOST with out any opportunity save my tabs to export so I can still have them.

That arbitrary do it with no warning s__t is rude as f__c.

Asked by wiredcribs 1 year ago

Last reply by Paul 1 year ago

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Large increase in Ads.

I have ongoing Adblock Plus and Ghostery, but since the latest update to Firefox 95, I have seen a significant increase in the numbers of Ads on internet news sites (TheG… (read more)

I have ongoing Adblock Plus and Ghostery, but since the latest update to Firefox 95, I have seen a significant increase in the numbers of Ads on internet news sites (TheGatewayPundit.com, ZeroHedge.com, etc.). I've have also experienced for the first time, a request to sign up in order to continue to view something (Fox News; Political Cartoons). Is this a result of the Firefox update or have the advertisements managed to overcome Ad blocking software? Is there a fix that you can suggest? Thank you for taking the time to read and respond. Dennis

Asked by ssruedi.9 1 year ago

Last reply by ssruedi.9 1 year ago

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PDF VIEWER

I'm using 107.0.1 vers. At this link it states: https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-or-choose-another-viewer#w_use-a-different-pdf-viewer-for-down… (read more)

I'm using 107.0.1 vers. At this link it states: https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-or-choose-another-viewer#w_use-a-different-pdf-viewer-for-downloaded-pdf-files

Disable the built-in PDF viewer and use another viewer

You can also set a different third-party PDF viewer to handle PDF files, instead of Firefox’s built-in PDF viewer. To switch from using the built-in PDF viewer to another viewer: 1. Click the menu button and select . 2. In the panel, go down to the Applications section. (SO WHERE IN THE HELL IS THIS SECTION???) YOU CAN'T DO I never selected Mozilla to open any pdf and there's no where to opt out or change based on what all the troubleshooting tips say... All these tips must be located on a much older version of Firefox cause they ain't in my version OR they are hid under some dubious section... Pretty frustrating....when you want to use Adobe and can't cause I'm locked in under Firefox....don't know how that has happened unless it was done automatically under one of the many current upgrades that have been coming down over the last month.

Asked by Army1 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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Changes in Firefox from Version 86 to 90, 92

Apologies for asking this here, but I've done the Google and can't find an answer. Background: I keep 2-3 Firefox versions and profiles on my computer. The software is i… (read more)

Apologies for asking this here, but I've done the Google and can't find an answer.

Background: I keep 2-3 Firefox versions and profiles on my computer. The software is in, for example, directories FFox82, FFox84, FFox86 The profiles are in, for example, directories Firefox82, Firefox84, Firefox86 (The software and profiles are on different drives.)

When I do an upgrade, I copy the newest software to a new directory and rename it (e.g., FFox92 - so now there are 4 sw directories) Then I copy the newest profile directory and give it a corresponding name (e.g., Firefox92 - so now there are 4 profile directories). I install the new version to its directory and thenlaunch with a -p option. Then I create a new profile and point it to the corresponding folder. Then I launch the new version with the -p option pointing to the new profile directory.

This has worked for decades.

But I just tried it with Firefox 90 and Firefox 92 and NO GO. It acts as if I've never used Firefox before. No apps, no toolbars, no bookmarks, nothing.

What is going on? Am I stuck on Firefox86 for the rest of the century?

And, please, don't tell me how wonderful these new versions are and I should simply accept the change. I have a virtual lifetime invested in the toolbars, extensions and bookmarks on my computer.

I simply want to know if there is a fix and, if so, what it is.

Asked by RemySecor 1 year ago

Last reply by Terry 1 year ago

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Firefox logins & passwords

Hey, All of the saved logins and passwords are gone while the bookmarks remain. I noticed that logins and passwords disappeared after the computer turned off unexpectedl… (read more)

Hey, All of the saved logins and passwords are gone while the bookmarks remain.

I noticed that logins and passwords disappeared after the computer turned off unexpectedly due to low battery and unstable power connection couple times in a few minute interval.

How do I get back logins and passwords?

Asked by hoops1 1 year ago

Last reply by FredMcD 1 year ago

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my saved passwords are gone

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox accoun… (read more)

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

Asked by redfoxole 1 year ago

Last reply by dpt150v 1 year ago

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Keyboard media keys enabled but don't work

Hi, I'd like to use keyboard media keys (play/pause, prev, next) to control Spotify web player and Youtube but they don't work. The option is enabled. I'm using Firefox … (read more)

Hi,

I'd like to use keyboard media keys (play/pause, prev, next) to control Spotify web player and Youtube but they don't work. The option is enabled. I'm using Firefox 88.0 on Windows 8.1, so according to this article it should be supported. The keys work on other apps. I've tried in troubleshooting mode as well, no luck. Any ideas?

Asked by Schistura 2 years ago

Last reply by soapmuncher 1 year ago

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Must add option to disable the version 89 Proton UI in the VIEW menu - it is awful for Desktop + Mouse.

Hello, it is enough to search "version 89 visuals" in the help forum to find dozens of topic complaining how awful it looks, and the reduced functionality, content on scr… (read more)

Hello, it is enough to search "version 89 visuals" in the help forum to find dozens of topic complaining how awful it looks, and the reduced functionality, content on screen and efficiency.

Luckily in one of the threads I found solution, and links to articles to fix most of the biggest issues:

As a temporary tactic to buy time, you can use a preference to revert the tab bar to its older appearance. This is just for Firefox 89, so you have a month to keep an eye out for the next workaround. To set that up: (1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk. (2) In the search box in the page, type or paste proton (or full browser.proton.enabled) (3) Double-click the preference to switch between true (new Proton style) and false (old Photon style) Since this was kept in just for testing, there might be some occasional glitches.

Here the options I changed - set false to all.

   browser.proton.contextmenus.enabled
   browser.proton.doorhangers.enabled
   browser.proton.enabled
   browser.proton.modals.enabled
   browser.proton.places-tooltip.enabled

+ even further reduction of the spaces -> browser.uidensity -> 1

I expect the new Proton view is inspired by touch screens - and is more optimized for tablets, giving more space around individual options, with extra space around them - to make sure you hit the right option with your finger. The downside is we get less visible options on the screen, as now each option takes more space - and it is absolutely awful and less visible for people using desktop mode, and using the more precise mouse and/or keyboard.

And here a list of the problems and annoyances in V89, and why they are a problem (and these are only the ones I noticed so far - attached is a screenshot collage of the issues.

1. Tabs which play audio no longer show that they play audio, unless I hover on top of them - which is a big problem if you have 20 tabs, and are searching which one auto-played some audio. In the previous version each tab playing audio had the audio icon on top of it. 2. My bookmarks take much more space on my screen, and while previously I organized them to fit perfectly to it, now are going outside of it, and I have to (unnecessarily) scroll to find more. 3. On YouTube There was a "delete video" button next to each video in my "watch later" list, and I was able to quickly delete the watched ones. Now I have to click on the 3 dots, and then on the trash bin button to delete. Much slower an annoying. Return to the old vision (sadly I cannot find a way to fix this yet)

This totally failed visualization must IMMEDIATELY be reversed, and you must add option in the VIEW menu - which switches between the old DESKTOP view (version 88 style), and new TABLET view (V89 style).

And it must not be allowed that you disable the browser.proton.enabled option in the next update, as this will force us to use only the new awful view, and give us 3 options:

1. Revert to 88. I have already backed up my profile, and downloaded it, in case V90 ruins the view permanently. This also opens us to security risks - so I can allow this for no more than 2-3 months, in hope you fix this fail. 2. Switch browser. Move to Vivaldi (which I use at work) or Brave, if you refuse to fix the fail. 3. Accept the awful view - not going to happen to me. I am using Mozilla since Netscape, but this fail is infuriating enough to make me switch if made permanent / even worse.

Asked by b.gyulmezov 2 years ago

Last reply by Chris Ilias 1 year ago

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Cannot see Amazon Affiliate Adverts

Hi Guys, Recently, I found that my Amazon affiliate adverts don't show up on the PC screen when using Firefox browser. There is no problem with Chrome, Safari or Firefox… (read more)

Hi Guys,

Recently, I found that my Amazon affiliate adverts don't show up on the PC screen when using Firefox browser. There is no problem with Chrome, Safari or Firefox browsers on iPhone or iPad and no problems with Chrome browser on PC. Only Firefox browser on PC screen does not show the adverts. You can check it at https://drepeternews.com/support.php with different browsers on your PC. Also do check the source code page and you will see the advert links are there. Please let me know whether you can see the adverts on your PC Firefox as that may indicate whether it is an Amazon or a Firefox or my PC issue.

This issue is with links to images and with <iframes> and only occurs on my laptops running Windows 8.10 and Windows 10.00. I have enable 3rd party cookies

Any idea how to fix this. All help is very welcome.

Thanks, Peter

Asked by peterachutha 1 year ago

Answered by peterachutha 1 year ago

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Firefox not properly formatting brave search page

Firefox is not properly displaying text on brave search results. When this page is displayed in chromium based browsers, text is much thicker and has some fragments in bo… (read more)

Firefox is not properly displaying text on brave search results. When this page is displayed in chromium based browsers, text is much thicker and has some fragments in bold. Firefox has thin text and no bold fragments. Text is so thin it is barely visible. Problem only happens on win 8.1. On win 10 page displays normally. I compared win 8.1 firefox fonts settings to pc with win 10 and they are the same so page should be displayed similarly.

This is page on firefox on win 8.1 https://i.postimg.cc/Gt4k0DF6/1.png

This is page on win 10 or on win 8.1 in chromium browsers. https://i.postimg.cc/1XbDyzMX/2.png

Asked by Piterk 1 year ago

Last reply by Piterk 1 year ago

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Broken search

Getting sick of FireFox, I want to search from the GOOGLE SEARCH BAR, not the address bar, but the settings don't work you can choose to have the search bar next to the a… (read more)

Getting sick of FireFox, I want to search from the GOOGLE SEARCH BAR, not the address bar, but the settings don't work you can choose to have the search bar next to the address bar, but it doesn't work, the google search bar doesn't work either, no matter what setting, your search ends up in the address bar, with all the updates, they don't fix crap on here, when someone makes a complaint, FIX THE CRAP, I don't need to ask 100 people why it wont work, just FIX IT!!

Asked by crapjunkmail 9 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

Tab always crashes on audio playback

I've had this problem for a couple of years already. Not with other browsers and, with the Internet Download Manager extension, I'm usually able to download multimedia co… (read more)

I've had this problem for a couple of years already. Not with other browsers and, with the Internet Download Manager extension, I'm usually able to download multimedia content in FF. (That's been my workaround.)

For example, when loading this humble URL ... https://upload.wikimedia.org/wikipedia/commons/transcoded/d/d8/Plattenknistern_record.ogg/Plattenknistern_record.ogg.mp3 ... if I have autoplay enabled, it'll crash right away ("Your tab just crashed"), without autoplay, it'll crash as soon as I hit play. Until a few days ago, no crash report was created under about:crashes, but, after upgrading to 112.0.1, I've finally been able to submit a crash report: bp-203a462b-e949-47b0-90f3-a99760230422

No difference if I create a new user profile and disable add-ons. Disabling hardware acceleration doesn't help either. I can't do without most of my settings and add-ons, so refreshing FF is not an option. I'd sooner try a new install (and then import my profile and reinstall add-ons), but that's laborious and not guaranteed to solve the problem.

(I've submitted this question before, about half a year ago - now archived -, but that didn't go anywhere for lack of crash diagnostics.)

Asked by fucsi 1 month ago

Last reply by fucsi 1 month ago