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Why are you closing the cert expiration support thread 2 days before it happens?

Why are you closing the baked-in cert expiration support thread two days before it happens? Wouldn't it make a whole ton more sense to leave it open during the actual pro… (read more)

Why are you closing the baked-in cert expiration support thread two days before it happens? Wouldn't it make a whole ton more sense to leave it open during the actual problem period?

https://support.mozilla.org/en-US/questions/1468274

Asked by mozilla706 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Certificate Error only on Firefox only on one computer

Firefox is giving me an error on https://stemgateway.nasa.gov but the site is perfectly accessible using MS Edge and using Firefox on another computer. I uninstalled and … (read more)

Firefox is giving me an error on https://stemgateway.nasa.gov but the site is perfectly accessible using MS Edge and using Firefox on another computer. I uninstalled and reinstalled Firefox, changed the proxy settings to not use a proxy, tested a VPN, and changed DNS servers. Below is a picture of the error and of the certificate which seems to be present in Firefox already.

Asked by jruan 10 months ago

Answered by jruan 10 months ago

Trying to log into EFTPS and I am getting a message that is not a secure site.

I am getting the below message when trying to log into the EFTPS site. I have never had this issue before. Did Not Connect: Potential Security Issue Firefox detected a… (read more)

I am getting the below message when trying to log into the EFTPS site. I have never had this issue before.

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.eftps.gov because this website requires a secure connection.

What can you do about it?

www.eftps.gov has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using antivirus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Learn more…

Asked by jane10 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Ad Avoid

At your recommendation I signed up to Ad Avoid and now FireFox tells me that I could/should not access BT.Com because of the certificate issued by Ad Avoid … (read more)

At your recommendation I signed up to Ad Avoid and now FireFox tells me that I could/should not access BT.Com because of the certificate issued by Ad Avoid

Asked by Fowlers@No3 3 days ago

Last reply by TyDraniu 3 days ago

Firefox address bar says some of my website pages are not secure even though they are

I confirmed with my host provider that my website is in a secure environment, but when I access three form pages that end in "php" there is a broken padlock icon in the a… (read more)

I confirmed with my host provider that my website is in a secure environment, but when I access three form pages that end in "php" there is a broken padlock icon in the address bar and says that the connection is not secure.

I checked other browsers (Edge, Chrome, & Brave) and all show a secure connection. So this only happens in the Firefox browser (v141.0). I'm using Windows 10 64bit.

Has anyone else had this issue? Any suggestions on how to fix?

The form is how my clients order on my website (no financial info is entered on the form, just data), and I fear that if they are using Firefox and see it's "not secure" they will leave.

Asked by coreltech 2 months ago

Last reply by coreltech 2 months ago

Secure connection failed

I read the The Times in the UK and have no problem viewing on my iPad and Google Pixel phone using the Firefox browser. However on my laptop using Firefox I get a screen … (read more)

I read the The Times in the UK and have no problem viewing on my iPad and Google Pixel phone using the Firefox browser. However on my laptop using Firefox I get a screen that says Secure connection failed and recommends contacting the vendor as there is no workaround. On microsoft Edge there is no problem I like Firefox but for me this is a major limitation. Any ideas or suggestions welcome

Asked by colinjordan18 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

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Firefox in Linux system - how to export & install security certificate

Subject: Urgent Assistance Needed with Certificate Installation Dear Team, I hope this message finds you well. I am in urgent need of assistance regarding a Linux-based… (read more)

Subject: Urgent Assistance Needed with Certificate Installation

Dear Team,

I hope this message finds you well. I am in urgent need of assistance regarding a Linux-based system where we have the Firefox browser installed. I need to establish a secure connection with one of my servers, which requires the installation of a certificate.

However, I am unable to locate the certificate export button in the certificate view or anywhere else in the browser. I have tried several methods without success.

Could you please help me with this issue as soon as possible? Your guidance would be greatly appreciated.

Thank you very much!

Best regards, Kishor

Asked by parmar kishor 6 months ago

Answered by Leach Arago 2 months ago

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Firefox 143 (Fedora distribution) throws SEC_ERROR_UNKNOWN_ISSUER error on many websites

When trying to access many popular websites with Firefox on my Fedora 43 installation, I am greeted with a security warning page with the SEC_ERROR_UNKNOWN_ISSUER error. … (read more)

When trying to access many popular websites with Firefox on my Fedora 43 installation, I am greeted with a security warning page with the SEC_ERROR_UNKNOWN_ISSUER error. For most of these websites I can simply accept and continue, but HSTS-only sites will not permit this.

Affected websites include but are not limited to (based on exceptions in the certificates section of Firefox settings):

Any help in resolving this is appreciated.

Asked by DeltaDizzy 1 month ago

Answered by DeltaDizzy 3 weeks ago

Connection Failed

I get the following message when try to get https://webmail-oxcs.register.com./: Secure Connection Failed An error occurred during a connection to webmail-oxcs.registe… (read more)

I get the following message when try to get https://webmail-oxcs.register.com./:

Secure Connection Failed

An error occurred during a connection to webmail-oxcs.register.com.. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I can bring up https://webmail-oxcs.register.com./ with Edge.

Learn more…

Asked by jcomparin 1 month ago

Last reply by jcomparin 1 month ago

Strange, disruptive notices that arise

I have been receiving several similar emails that disrupt my email use. How do I remove from my computer? Here's an example: An error occurred during a connection to 6yv5… (read more)

I have been receiving several similar emails that disrupt my email use. How do I remove from my computer? Here's an example: An error occurred during a connection to 6yv5qzb7f8.boats. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem

Asked by sheilakogan 4 months ago

Last reply by jeff-g 4 months ago

Internet searches blocked

Verified Firefox is rejecting 100% of all websites last few days and will not accept any Trust Certificates from Windows. Please correct and configure Firefox to Trust Wi… (read more)

Verified Firefox is rejecting 100% of all websites last few days and will not accept any Trust Certificates from Windows. Please correct and configure Firefox to Trust Windows Certificate store. Also is Firefox Mozilla using Windows DNS Servers , for security purposes ? Thank you Paul

Asked by zsky9cloud 2 months ago

Last reply by kjco90 2 months ago

is possible remove this check ?

Hi is many day i try to connect to chatgpt but return me this , (see attach foto ), is possible remove a check controll of certificate , is very useless and borin… (read more)

Hi is many day i try to connect to chatgpt but return me this , (see attach foto ), is possible remove a check controll of certificate , is very useless and boring

thanks

Asked by stefano cerbioni 5 months ago

Last reply by stefano cerbioni 5 months ago

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PR_CONNECT_RESET_ERROR when trying to web browse.

I'm getting a PR_CONNECT_RESET_ERROR on my PC when trying to web browse. Same problem with other browsers. Was working fine till a few days ago The URL box has 'Not Secur… (read more)

I'm getting a PR_CONNECT_RESET_ERROR on my PC when trying to web browse. Same problem with other browsers. Was working fine till a few days ago The URL box has 'Not Secure' before each URL address I try. Have looked up solutions on YT to no avail eg clearing cache etc

My Laptop has no problem with this.

Asked by gkapo 4 months ago

Answered by jonzn4SUSE 4 months ago

Error 403 when I try to access Github only

Whenever I try to open Github specifically I get: Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is … (read more)

Whenever I try to open Github specifically I get:

Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for github.com. The certificate is only valid for the following names: cloudflare-dns.com, *.cloudflare-dns.com, one.one.one.one

Error code: SSL_ERROR_BAD_CERT_DOMAIN

I spent time looking into this, used a new IP address and tried updating the certificate for github, however I'm not particularly skilled when it comes to this, so any assistance would be much appreciated.

Asked by Cedric Dickerson 1 month ago

Last reply by jonzn4SUSE 1 month ago

Firefox says its not secure ?

Hello I have reinstalled my firefox on a new reinstall of windows 10 as my older version 10 crashed and went to the wall. however I have all my tabs and fafourites up and… (read more)

Hello I have reinstalled my firefox on a new reinstall of windows 10 as my older version 10 crashed and went to the wall. however I have all my tabs and fafourites up and running but when i try and download my paid version of Nord VPN firefox comes back and says its not secure and wont load the website ? this has been working for me in the past. any advise would be greatfully accepted. thank you.

Asked by dave lennox 5 months ago

Last reply by dave lennox 5 months ago

continuing surveys with a reply back saying your connection is not private

hey so i spent weeks on surveys , nearly done , survey mart was working well day half of the day until after one survey i received a message saying 'Your connection is no… (read more)

hey so i spent weeks on surveys , nearly done , survey mart was working well day half of the day until after one survey i received a message saying 'Your connection is not private' Attackers might be trying to steal info, i earsed history and password and logged back in but site opens but cannot continue with surveys , what may be the problem? Is it your site in general and are you guys working on it or can you see to it right now as i would like to continue and know that i did not just waste days away on this, PLEASE HELP!!!

Asked by Fazlin Cornelius 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

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nightly download site unavailable due to wrong cert

How long before Nightly download site is available again? https://download.mozilla.org/?product=firefox-nightly-latest-ssl&os=linux64&lang=en-US returns: Did No… (read more)

How long before Nightly download site is available again?

https://download.mozilla.org/?product=firefox-nightly-latest-ssl&os=linux64&lang=en-US returns:

Did Not Connect: Potential Security Issue

Nightly detected a potential security threat and did not continue to download.mozilla.org because this website requires a secure connection.

What can you do about it?

download.mozilla.org has a security policy called HTTP Strict Transport Security (HSTS), which means that Nightly can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Learn more… Websites prove their identity via certificates. Nightly does not trust this site because it uses a certificate that is not valid for download.mozilla.org. The certificate is only valid for the following names: *.bbcollab.cloud, bbcollab.cloud

Error code: SSL_ERROR_BAD_CERT_DOMAIN

Asked by pfortin 10 months ago

Last reply by pfortin 10 months ago

Problem Loading Page

I cannot get past the secure connection failed! I have cleared cookies, cache, etc. I have turned off the firewall, and restarted my computer more times that I can coun… (read more)

I cannot get past the secure connection failed! I have cleared cookies, cache, etc. I have turned off the firewall, and restarted my computer more times that I can count....

Asked by snowgoddess17 5 months ago

Last reply by Denys 5 months ago