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Log ins lost every time I start FireFox - only started happening recently.

I've checked a couple of the "similar topics" before posting here. I'm not sure if I am having the same problem or something else. Back Story: I have a "few" windows and… (read more)

I've checked a couple of the "similar topics" before posting here. I'm not sure if I am having the same problem or something else.

Back Story: I have a "few" windows and tabs open in FireFox. I would finish what I was doing, shut down and then the next time I booted up and loaded FireFox, all sessions would be restored and all log ins honoured (kept). That is: I was still logged in.

(Moving to now) Yesterday I powered up and ALL sites were logged out. About 20 log ins were needed. Hmmmmm... gmail, and the rest.

"Ok... something happened. No problems, things should be ok from now. I've logged in, so all is sweet."

Today I power up: All logs ins lost. Had to go through it all again.

Gmail is throwing security alerts at me hand over fist. Yeah, that is good in some ways. I get that part. But I've logged in.

Seems - my thoughts - that the cookies aren't being saved. But why? I haven't touched them or their settings.

Yes, I did do a clean out of older cookies. But left the gmail ones, and other sites I know I use. I have `adblocker ultimate` installed.

Now I am logged in, if I open the `cookies` and look I should see them there for the sites to which I am logged in - yes?


To be clear: When I am done, I do NOT `exit` FireFox. All windows, tabs, sessions are left. I just shut down the machine. Then next time I load FireFox and they are re-loaded and log ins are maintained.

Asked by teeny_weeny 7 months ago

Answered by cor-el 6 months ago

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What's the difference between ALLOW and ALLOW for a SESSION?

Under EXCEPTIONS I had to ALLOW certain websites. Then I decided to experiment and see what ALLOWED for SESSION really does. Neither the entries for websites I allowed fo… (read more)

Under EXCEPTIONS I had to ALLOW certain websites. Then I decided to experiment and see what ALLOWED for SESSION really does.

Neither the entries for websites I allowed for a session were deleted from the list of exceptions, nor the cookies saved by these websites were deleted even when I closed the browser.

I do not see the difference in terms of what happens between selecting Allow vs. Allow for session.

Could someone who knows please explain or point me to the place that explains the difference and how this works?

Thanks.

Asked by Sue 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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PRIVACY: The Big Lie

You will tell me why Mozilla Firefox, a browser that claim to protect our privacy, is PERMANENTLY connected to Amazon servers. Even If I try to block the connections with… (read more)

You will tell me why Mozilla Firefox, a browser that claim to protect our privacy, is PERMANENTLY connected to Amazon servers.

Even If I try to block the connections with a Firewall, it's useless, because the next time I start it, it still connects to Amazon using diffferent IP address, even if the starting page is totally blank.

It is not about keeping firefox up-to-date, because when I manually start the search for an update, Firefox establish a new connection: Mozilla REALLY want my browser to SEND datas to Amazon, which is one of the worst company when we talk about collecting personnal informations, just like Google, which Firefox also use, but it's less dramatic since I can decide to not use that feature.

So, like I wrote, I try to block Amazon IP addresses: The result is that I can't access extensions store, but that's still not the use of these servers, since even If It's blocked, Amazon still appears in Established connections, and it's not about Search: Indeed, Amazon appears in a list of engines we can use ( if we want it ), but it's un-checked, and I use a different search engine, so what's left now, since there's apparently no reason at all for these connections to happen.

Here's my theory: Mozilla need money to survive, so it sell informations about its users to Amazon, and that's why it's so important to keep these connections alive.

The fact that we're forced to connect to Amazon servers shows that it's not necessary and that whatever the reason you ive me (update, protection...), it's probably (obviously) not the truth.

Waiting for a real answer !



I

Asked by SmilieX 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

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Firefox reports a secure connection without existing certificate

When i click on the lock icon in the address bar, nothing happens (I would expect to see the encryption and certificate, but no widget opens). When I right-click into the… (read more)

When i click on the lock icon in the address bar, nothing happens (I would expect to see the encryption and certificate, but no widget opens). When I right-click into the page and select "View Page Info", "Security", "View Certificate", no certificate exists. Only generic info is shown (Servers+Authorities). Also an error is reported in the system log, confirming that no certificate exists: JavaScript error: chrome://browser/content/browser-siteIdentity.js, line 642: TypeError: issuerCert is undefined

Questions:

  • Why does Firefox show the lock icon while no certificate exists?
  • How does Firefox establish a secure connection without having a certificate? (From my understanding a certificate is needed for TLS to work.)

Version used: Firefox 78.12.0esr ('Mozilla/5.0 (X11; FreeBSD amd64; rv:78.0) Gecko/20100101 Firefox/78.0'), no add-ons or plugins.

Asked by pmc1 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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pups prefs.js keep coming back found by malwarebytes plus several tries to hack my email account

I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found th… (read more)

I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found the pups every day up to now:

PUP.Optional.DefaultSearch is Malwarebytes’ detection name for a family of browser hijackers targeting Chrome, Firefox and Internet Explorer. Symptoms The browsers’ default search engine was changed to one that belonged to the threat-actors. I am german so probably I need your patience in helping me to clean my system resp. Mozilla.

Looking forward Ingrid

Asked by iethomas 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How to hide default screen size in Firefox?

How can i hide my display/screen resolution from websites? I use Firefox in windowed mode not with my default screen size but websites know my default resolution. This ca… (read more)

How can i hide my display/screen resolution from websites? I use Firefox in windowed mode not with my default screen size but websites know my default resolution. This can be used to identify my pc. I dont want that for privacy reasons like tracking and adverstising. How can i prevent this? I found many threads/posts about this in various forums/websites. They are talking about Tor Browser and that websites can identify you if using full-screen mode. But as i said, im using Firefox not Tor and while im using windowed-mode websites still know my default resoltion. I tested this on https://whoer.net/

Another question, how can i restore the default window size in Firefox?

Asked by Firefox_Beginner 1 year ago

Answered by cor-el 1 year ago

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How do I edit autofill entries

A website MultiSafepay.com has saved my CVV number in Firefox. How do I edit the autofill data? I can't get to the same payment page, to be in a position to delete it. Mo… (read more)

A website MultiSafepay.com has saved my CVV number in Firefox.

How do I edit the autofill data?

I can't get to the same payment page, to be in a position to delete it.

Most links on this matter refer to:

 Options => Privacy & Security => Forms and Autofill

However in my Version: Firefox 98.0.1 (64 bit) running on an up to date Windows 10 this feature is missing or deprecated.

Can anyone say how I could edit/delete this specific entry, or point me in the direction of where this data is stored?

In the mean time I can't recommend using Firefox for entering critical security data, where websites can allow the storage of CVV numbers.

Asked by firefox236 10 months ago

Answered by firefox236 10 months ago

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Pref to block/fake font-readout?

Is there a preference in about:config to fake or simply block websites from reading the font-list of my operatingsystem? I think it is pretty ridiculous anyways that webs… (read more)

Is there a preference in about:config to fake or simply block websites from reading the font-list of my operatingsystem? I think it is pretty ridiculous anyways that websites can access this information since it has nothing todo with the webbrowser visiting the site but going beyond to spy on information that i consider private.

Same question goes for audio-readout, is there a pref to fake or block?

Asked by Firefox_Beginner 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Permissions default change

The permissions when I would initially open for set cookies was Allow now the default setting is allow for session. How could this setting be changed? I did not make the … (read more)

The permissions when I would initially open for set cookies was Allow now the default setting is allow for session. How could this setting be changed? I did not make the change. I only access the settings through page info.

Asked by Mace2 1 year ago

Last reply by Mace2 1 year ago

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Huge Firefox issue. I am significantly scared.

Yesterday I went to my history to locate a prior site I had visited. There was only 1 site in history, which of course surprised me, and it was to CapitalOne.com/link … (read more)

Yesterday I went to my history to locate a prior site I had visited. There was only 1 site in history, which of course surprised me, and it was to CapitalOne.com/link accounts. This is my credit card company. I removed Firefox from my Macbook and then re-downloaded Firefox and installed. Nothing has changed. My settings are correct, meaning that I should be able to have sites visited in history, yet only the one site populates, and I've been to a lot of sites today....the credit card/link accounts site is the only site that is in history. You can imagine how nervous I am right now about doing anything on line. I sure hope that someone will help out here.

Asked by chefjeff 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox security warning when downloading PDFs: How do I disable this?

Hi. Starting somewhat recently, Firefox has been getting in the way of me downloading certain PDFs which I know to be fine but which it thinks are insecure or a security … (read more)

Hi. Starting somewhat recently, Firefox has been getting in the way of me downloading certain PDFs which I know to be fine but which it thinks are insecure or a security hazard. I'd like to disable this security "feature" permanently. How can I do this? Thanks!

Asked by Greenhorn 1 year ago

Answered by Greenhorn 1 year ago

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Autofilling password

Fire Fox has taken to auto filling my password on my brokerage account. This leaves the account available to anyone that can turn my computer on. I do not have a password… (read more)

Fire Fox has taken to auto filling my password on my brokerage account. This leaves the account available to anyone that can turn my computer on. I do not have a password saved for the brokerage account and have the company listed to be excluded. This just happened in the last few weeks.

Asked by HowieE 10 months ago

Last reply by HowieE 10 months ago

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Clear history

I am a senior user and need assistance. I am unable to clear history. I followed directions sent by Fred McD, and inadvertently removed my profile. I have saved the profi… (read more)

I am a senior user and need assistance. I am unable to clear history. I followed directions sent by Fred McD, and inadvertently removed my profile. I have saved the profile, but cannot open Firefox replace the profile information. Can someone help?

Also, if someone should ask a question, how do I reply?

Thank you, Blair Ryan [removed email from public]

Asked by ryan97205 11 months ago

Last reply by FredMcD 11 months ago

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How to delete pre-installed Addons

I dont want to only disable those addons/plugins, i want to completly delete them. When i klick manage, i can only enable, disabled, and change update settings. What reas… (read more)

I dont want to only disable those addons/plugins, i want to completly delete them. When i klick manage, i can only enable, disabled, and change update settings. What reason is there those addons can't be deleted by default? Not everyone wants google...

-see attached screenshot

Asked by Firefox_Beginner 1 year ago

Answered by cor-el 1 year ago

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PASSWORD MANGER

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1 … (read more)

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Asked by The Boss 9 months ago

Last reply by cor-el 6 months ago

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Deleting cookies and cache

Currently on Firefox Version 85.0 (64-bit) using with Windows 10 Pro Until recently (before Firefox updated versions) my cookies, cache and history, were automatically de… (read more)

Currently on Firefox Version 85.0 (64-bit) using with Windows 10 Pro

Until recently (before Firefox updated versions) my cookies, cache and history, were automatically deleted on exit from Firefox with no problem. Now I can not delete them for some reason. Even when I try manually to "Clear Data" and also manually clear all History (all sub-menus checked to be cleared). When I restart and open an online newsletter, normally I have to sign in. I don NOT have passwords checked to be saved in FF options and never did. But now with the new version it just auto signs me into that website. I do NOT want my passwords saved/remembered, nor any of my other info, etc! It is really annoying and not secure if FF is now saving information we don't want it to! What is going on here? How do I resolve and get back the way I had it before the update? Please advise. Thanks in advance!

NOTE: I don't want to start from scratch by clearing out Firefox totally or messing with my profile. I have too much customization to start over from scratch. (That would be like asking somebody to reinstall Windows entirely when something minor goes haywire!)

Asked by msg_824 2 years ago

Answered by alt4mike 1 year ago

ProctorU message Your Monitor Count could not be found

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Yo… (read more)

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Your monitor count could not be found". I searched for possible fixes, and someone mentioned removing fingerprinters, and possibly also remove cookies and tracking content from Firefox enforcement. I removed all 3 and that did not help. I also tried clearing cookies and site data and also cached web content, this did not help. Is there some other setting in Firefox that might be preventing the detection of the monitor count? Any suggestions on how to fix this issue?

Asked by RAR 4 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

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Userid prompt - cannot delete suggestions

So, I accidentally clicked a link that takes me to a site I have never logged into. Firefox prompts me with 3 userids. One is more or less a throwaway, but two are for si… (read more)

So, I accidentally clicked a link that takes me to a site I have never logged into. Firefox prompts me with 3 userids. One is more or less a throwaway, but two are for sites I want to be secure.

I have disabled the form history in options. I have selected each item and tried either delete or shift-delete. None of these options work.

The site continues to present me with 3 userid options.

I hope this is not a major security threat since I am the only user on this computer and the site is one I have never visited, but it worries me nonetheless that I cannot remove the Firefox suggestions.

Asked by RemySecor 2 years ago

Last reply by RemySecor 1 year ago

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Firefox blocks my staging website which requires authentication

I have a staging site for my website which is protected (not visible to the public) and requires authentication with the username and password to be accessed. Firefox is … (read more)

I have a staging site for my website which is protected (not visible to the public) and requires authentication with the username and password to be accessed.

Firefox is blocking access with the authorisation window coming up empty again and again and again when I enter the credentials.

So - I have to use a different browser just to access this one site.

I have cleared the cookies and cache, removed the site from the browsing history - Firefox is still blocking the access.

how can I unblock it?

I use Windows 64 bits on my PC.

Asked by magicpowers888 1 year ago

Last reply by magicpowers888 1 year ago