Showing questions tagged: اعرض كل الأسئلة
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On OS 12.6 do I need FF ESR?

I just "discovered" the existence of ESR, as 78.15 on my wife's beloved 2009 Mac OS 10.11. Our newer Mac is ok with OS 12.6 and Firefox 110, auto updating. We dislike rel… (read more)

I just "discovered" the existence of ESR, as 78.15 on my wife's beloved 2009 Mac OS 10.11. Our newer Mac is ok with OS 12.6 and Firefox 110, auto updating. We dislike relentless whiz-bang changes, and need just email, simple games, and basic browsing on the older Mac; email, moderate browsing, flight simulation, and some streaming on the newer. In plain English, please, what are pro and con of switching it to ESR?

Asked by john.r.mcclelland 1 year ago

Last reply by cor-el 1 year ago

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Google Overview Search Results Issue

Hi there, Please see attached image of screenshots of searches on Firefox and Chrome. The Firefox search images are incomplete whereas the Chrome images are complete. Thi… (read more)

Hi there, Please see attached image of screenshots of searches on Firefox and Chrome. The Firefox search images are incomplete whereas the Chrome images are complete. This has only started happening on Firefox recently. Can you please help me resolve this issue. I have cleared the cache & cookies, restarted my macbook etc but nothing has worked. Thanks in advance, Paul

Asked by pk778965 1 year ago

Last reply by pk778965 1 year ago

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clicking Messenger on Facebook webpage goes to a blank page. Can not see any of my messages

For the past several weeks when I click on Messenger from the Facebook web page I get a blank page with the Facebook header. Same if I click the little shortcut button (b… (read more)

For the past several weeks when I click on Messenger from the Facebook web page I get a blank page with the Facebook header. Same if I click the little shortcut button (brings up a blank box). I've cleared all cookies and cache but no change. I do not have this problem with Safari so I believe it is a Firefox issue and not a Facebook issue.

Asked by hikeadq 1 year ago

Last reply by mlcamilli 1 year ago

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can't sign back into browser, its stuck loading

been spending the day updating passwords and i finally had to update my firefox account password, sadly i had lost the original password so i had to fully reset it. Idk i… (read more)

been spending the day updating passwords and i finally had to update my firefox account password, sadly i had lost the original password so i had to fully reset it. Idk if that contributed to the issue at all but ill mention it just in case this is a known problem. now im trying to sign back in and it just keeps getting stuck loading saying "working" some other things, I use waterfox as my laptop runs macOS 10.11.16, so I'm also worried that this is not a bug but a "feature" intended to push users to update their browsers. as i type this its been "working" on signing me in for about 5 minutes and i doubt its doing anything but spinning that wheel around for show. i was able to sign back in on my phone, any help?

Asked by loki.stormbringer 1 year ago

Last reply by cor-el 1 year ago

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FireFox ESR

Two questions regarding FireFox ESR for legacy macOS: Is there any plan to make Yelp compatible with FireFox ESR? It hasn't worked correctly for a couple of years… Wit… (read more)

Two questions regarding FireFox ESR for legacy macOS:


Is there any plan to make Yelp compatible with FireFox ESR? It hasn't worked correctly for a couple of years…

With the conversion from Intel to Apple Silicone macs, any idea how much longer will FireFox ESR support the Intel platform?

Asked by NewsView 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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I accidentally wiped the blue star from bookmarked items, how can I get it back?

I accidentally deleted the blue star on one of my book-marked items and am struggling to get it back. Its very useful so i can see immediately if somethings already been … (read more)

I accidentally deleted the blue star on one of my book-marked items and am struggling to get it back. Its very useful so i can see immediately if somethings already been bookmarked. Plus I could remove easily and/or put into other folders. All solutions appear to be to go to customize firefox and to drag and drop in some bar at the top of the page BUT when i do this it STILL doesn't come back. HELP!!! (Please explain in total laymens terms and don't nauseate me with technolingo.)

Asked by greendog 9 months ago

Answered by greendog 9 months ago

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My email header has vanshed from Firefox.

The top informational header for my Earthlink email has vanished on Firefox. I still receive email but cannot reply/forward via Firefox. a complete and correct Earthlin… (read more)

The top informational header for my Earthlink email has vanished on Firefox. I still receive email but cannot reply/forward via Firefox. a complete and correct Earthlink email is still found on internet and their website.

How do I get the header for my email back on Firefox?

Thank you.

Ron Coulter

Asked by coulter7 8 months ago

Last reply by cor-el 8 months ago

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Update Firefox won't work

Hi, my 2008 Mac Pro uses OS X El Capitan, version 10.11.6 and I am on Firefox 78.15.0esr, I cannot install the new upgrade. Can I continue using the older version of Fire… (read more)

Hi, my 2008 Mac Pro uses OS X El Capitan, version 10.11.6 and I am on Firefox 78.15.0esr, I cannot install the new upgrade. Can I continue using the older version of Firefox even though the sync will not work anymore?

Asked by robertmingyew 7 months ago

Last reply by James 7 months ago

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Will i be able to select my bookmarks

My apple computer is 2008 imac and on the 78.15.Oesr and no more updates exist, will i still be able to use firefox web browser after March 31st Have many many bookmarks… (read more)

My apple computer is 2008 imac and on the 78.15.Oesr and no more updates exist, will i still be able to use firefox web browser after March 31st

Have many many bookmarks saved

Thank You

Asked by moneygoesquick 7 months ago

Last reply by James 7 months ago

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Stuck on Mac OS 10.11 and FF 78.15esr?

Locking this thread.Please continue here: [/questions/1405234] Old non-tech guy, perplexed... Our 2009 MacBook Pro is physically perfect, but it has OS 10.11.6. Apple's s… (read more)

Locking this thread.
Please continue here: [/questions/1405234]
Old non-tech guy, perplexed... Our 2009 MacBook Pro is physically perfect, but it has OS 10.11.6. Apple's server said "no" to OS 11 or maybe even 10.12; I cannot recall which. (The 2015-16 Mac is fine with OS 12.6.3 and FF 110). Apple long ago quit supporting the older Safari. The older Mac's Firefox works well but seems stuck on FF 78.15esr. In FF Preferences it says "Firefox is up to date." Bravo, _if_ enduringly true. But I sense, among the hi-tek jabber, that even security support for 78.15 is ending soon or already has (esr is also up to about #110). Someone said "You're stuck if you cannot upgrade OS to 10.12 or higher." We have no interest in new features but need email and ordinary browsing. I can afford the cost of new hardware and app-banditry, but not the stress of shopping, migrating, and struggling through the learning curve much less a security breach. What can we do?

Asked by john.r.mcclelland 1 year ago

Last reply by James 1 year ago

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Firefox Sync - Is it a Backup service or Not?

I always thought Firefox Sync was kind of a backup service. Today I was disappointed to learn that Firefox Sync cannot be trusted as a backup service. A search for “fire… (read more)

I always thought Firefox Sync was kind of a backup service. Today I was disappointed to learn that Firefox Sync cannot be trusted as a backup service.

A search for “firefox sync” finds 2,929 results in Community Discussion Only.

As late as 2/2/23, Top 10 Contributor Paul says: https://support.mozilla.org/en-US/questions/1404105#answer-1563509

“It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device... The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.”

I looked through all the Mozilla Help Articles I could find about Firefox Sync. Not one of them mentions that Firefox Sync should not be relied upon as a backup service.

Then I found this blog searching Google: “The Future of Sync”. https://blog.mozilla.org/services/2020/09/15/the-future-of-sync/

In the blog, JR Conlin says, among other things: “A New Hope Service: A lot of folks expected it to be a Backup service. The good news is, now it is a backup service. Sync is more reliable now.”

JR Conlin posted the above blog in Sept 2020. Is there anyone who can comment on JR Conlin’s statement or the progress of his and his team’s work?

Thank You to all volunteers.

Asked by Stone 1 year ago

Last reply by Paul 1 year ago

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I need javascript to access/print Ticketmaster concert tickets, Firefox drop-down menu doesn't show options choice.

I need javascript to access/print Ticketmaster concert tickets, Firefox drop-down menu doesn't show options choice. How do I obtain the options choice within the Firefox … (read more)

I need javascript to access/print Ticketmaster concert tickets, Firefox drop-down menu doesn't show options choice. How do I obtain the options choice within the Firefox menu?

Asked by cv-007 1 year ago

Last reply by cor-el 1 year ago

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Downloading FLAC files

Hello. I have recently not been able to download to my old iMac. I am using Firefox 78.15.0esr (64-bit), which is supposedly up to date. My download folder has always bee… (read more)

Hello. I have recently not been able to download to my old iMac. I am using Firefox 78.15.0esr (64-bit), which is supposedly up to date. My download folder has always been the designated location for downloads. I am trying for the past few days to download from Neil Young Archives. I have successfully downloaded from them in the past. I refreshed my browser, and the problem seemed to clear up, as the My Downloads folder on the NYA site showed my purchases and responded to me clicking the download button, but the download failed;I got a message that the source folder could not be found, and only a small .zip file appeared in my macs download folder. Then I tried again, and the NYA downloading process ran, but nothing appeared on my computer and the download progress arrow showed no activity. I don't know if this is a Firefox issue, a Neil Young Archives issue, or what, but I am befuddled. Please advise if you can. Thank you. --Brian Irving

Asked by briandirving 1 year ago

Last reply by Dropa 1 year ago