Showing questions tagged: اعرض كل الأسئلة
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Double spacing in Menus is back :'-(

A few months ago Firefox decided to double space all the items in menus. Reading through the forums many people didn't like this because of the amount of space that the m… (read more)

A few months ago Firefox decided to double space all the items in menus. Reading through the forums many people didn't like this because of the amount of space that the menus now take up. Fortunately there was a work around, by setting 'browser.proton.contextmenus.enabled to false they returned to normal

This morning Firefox my got upgraded and the double spacing problem is back again. However there appears to be a bug with the setting and the menus won't return to normal. I'm now stuck with stupidly large menus that won't fit on the screen and lots of painful scrolling.

Does anybody have an alternative workaround until this is fixed?

Asked by stormcloud 1 year ago

Last reply by chrisjsevans 1 year ago

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How can I view a previous Bookmark file to restore one Bookmark?

How can I view a previous Bookmark file to restore one Bookmark on a computer running Windows 10? I would like to selectively restore a Bookmark folder that disappeared … (read more)

How can I view a previous Bookmark file to restore one Bookmark on a computer running Windows 10?

I would like to selectively restore a Bookmark folder that disappeared recently. Since I have added more Bookmarks to my present Bookmarks file, I need to just copy or restore one Bookmark from an older Bookmark file. As I recall, this was easy using Windows Explorer but appears to be rather complicated in Firefox.

How can I do this without too much trouble?

Thanks

Asked by Wayne Carpenter 1 year ago

Last reply by Wayne Carpenter 1 year ago

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Firefox crashes when quitting or restarting

I posted previously about this and mistakenly believed the issue had been resolved. I was mistaken also about the exact nature of the problem. This was the previous que… (read more)

I posted previously about this and mistakenly believed the issue had been resolved. I was mistaken also about the exact nature of the problem. This was the previous question: https://support.mozilla.org/en-US/questions/1348162

The browser crashes whenever I quit or attempt to restart. By restarting I mean selecting Troubleshoot Mode from the menu or pressing the button to delete the start-up cache and restart. These are the 10 latest crash reports: bp-f3da7332-06f0-4c79-8b14-e70740210902 2/9/21, 21:03 bp-53f2ba80-1f54-447a-85af-723450210902 2/9/21, 21:01 bp-afd9c845-e03a-4f9e-972e-68da60210901 1/9/21, 20:42 bp-916bcb43-2680-465a-8b8b-fddac0210901 1/9/21, 20:40 bp-479ccc87-0e54-4ff5-8c03-ef76b0210831 31/8/21, 20:51 bp-994d7424-def0-475b-8a0c-beba90210831 31/8/21, 20:46 bp-0ace2282-d5e9-4ed1-aeda-e08070210831 31/8/21, 20:40 bp-de957d75-4798-472e-8029-cd6200210830 31/8/21, 09:18 bp-36bece94-9415-45e5-8658-ae2290210830 31/8/21, 09:14 bp-0cd40c3a-787c-48ed-92a6-8a8830210830 31/8/21, 09:12 I have opened the latest.

I have reduced modifications in about:config as much as I can stomach and also tried disabling all addons.

Asked by Terry 1 year ago

Last reply by James 1 year ago

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Firefox crashes when quitting after clearing history, clearing and managing data

This issue started on August 19, 2021 with a profile I have been using for about 3 years. It persisted so I copied data and the chrome folder to a profile folder I creat… (read more)

This issue started on August 19, 2021 with a profile I have been using for about 3 years. It persisted so I copied data and the chrome folder to a profile folder I created in October, 2020 but had not used. That was on August 22, 2021. It happened again with the 'new' profile. I quit several times earlier in the day (without clearing history, clearing and managing data) without issue. Sometimes the lock file is NOT deleted when Firefox quits. These are the reports from August 22, 2021: bp-4788a5d4-5989-492e-a8af-fc34b0210822 22/8/21, 21:20 bp-8aadf9d6-51b7-4da1-b28e-439b20210822 22/8/21, 21:18 bp-132d4134-609a-4a45-ac7e-9b3350210822 22/8/21, 21:15 bp-ac52e700-c3d0-48e2-ab32-233b80210822 22/8/21, 21:11 As directed by the support article, I clicked on 'View' for the latest report. After the mozstats page finished loading, I closed it.

Asked by Terry 1 year ago

Last reply by Terry 1 year ago

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Pref to block/fake font-readout?

Is there a preference in about:config to fake or simply block websites from reading the font-list of my operatingsystem? I think it is pretty ridiculous anyways that webs… (read more)

Is there a preference in about:config to fake or simply block websites from reading the font-list of my operatingsystem? I think it is pretty ridiculous anyways that websites can access this information since it has nothing todo with the webbrowser visiting the site but going beyond to spy on information that i consider private.

Same question goes for audio-readout, is there a pref to fake or block?

Asked by Firefox_Beginner 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Double padding in bookmarks menu AGAIN - imposed without thinking!

After the update that changed the bookmarks menu spacing in the most unhelpful way, I have reduced this stupid double padding between the folders with a hack - an now wit… (read more)

After the update that changed the bookmarks menu spacing in the most unhelpful way, I have reduced this stupid double padding between the folders with a hack - an now with the current update to 91.0.2 - it is back on!!???

Whose idiotic idea it was without giving us the OPTION of single OR double padding??

Why do we have to look online for the hacks and workarounds to remove this most idiotic and controlling change??

Please bring the single padding back NOW or I will completely switch to Chrome or simply will stop updating firefox!

You will NOT control how many folders and bookmarks I can see in my top menu bookmarks - and this idiotic double padding has removed half of them from my menu!!!

Asked by magicpowers888 1 year ago

Last reply by Kymber 1 year ago

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Firefox causes 100% CPU usage when opening couple tabs at the same time!!!

I Am on desktop: i5 9600KF (high performance mode) 16GB 3200mhz ram NVME... Windows 10 Pro x64 Firefox last stable When I open Firefox tabs aren't loaded all at the sam… (read more)

I Am on desktop:

i5 9600KF (high performance mode) 16GB 3200mhz ram NVME... Windows 10 Pro x64 Firefox last stable

When I open Firefox tabs aren't loaded all at the same time, but they are suspended. So after that: when I switch between 6 tabs quickly - they start to open at the same time. And CPU usage skyrockets to 100% LOL! Given I Am on high end PC - this is joke! I was using chrome and had hundreds of tabs and Chrome doesn't even suspend them by default. They open all at the same time I think!

So there is something wrong! I tried troubleshooting mode and it was the same problem!

Thanks for help!

Asked by empleat 1 year ago

Last reply by empleat 1 year ago

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Getting 522 Timeout Just on Firefox (other browsers OK)

Recently I’ve been receiving a 522 timeout error in Firefox attempting to reach URL www.cocoontech.com. The 522 is returned from Cloudflare’s reverse proxy servers (see … (read more)

Recently I’ve been receiving a 522 timeout error in Firefox attempting to reach URL www.cocoontech.com. The 522 is returned from Cloudflare’s reverse proxy servers (see uploaded image). However, I can successfully reach that URL using Chrome and MS Edge browsers. Only Firefox receives the 522 error. I can access numerous other websites with Firefox, so it seems to be isolated to just www.cocoontech.com. I’ve looked at numerous settings in Firefox, but have not seen anything that seems relevant to this issue.

Any ideas where to look to resolve this issue?

Asked by Maniacal611 1 year ago

Last reply by cor-el 1 year ago

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How to delete pre-installed Addons

I dont want to only disable those addons/plugins, i want to completly delete them. When i klick manage, i can only enable, disabled, and change update settings. What reas… (read more)

I dont want to only disable those addons/plugins, i want to completly delete them. When i klick manage, i can only enable, disabled, and change update settings. What reason is there those addons can't be deleted by default? Not everyone wants google...

-see attached screenshot

Asked by Firefox_Beginner 1 year ago

Answered by cor-el 1 year ago

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10+ years of browser history gone

firefox browser history disappeared after deleting appdata temp folder. windows 10 pc using ccleaner i "cleaned" the ...\appdata\local\temp\ folder all browser history … (read more)

firefox browser history disappeared after deleting appdata temp folder. windows 10 pc using ccleaner i "cleaned" the ...\appdata\local\temp\ folder all browser history has disappeared is gone. i have 4 firefox profiles and even the 2 profiles that i have not used in more than 8 months have been wiped clean. unfortunately the appdata branch is not part of any of my backup routines. i had always thought that the FF profiles contained all the browser history and was rather shocked to see all my curated history was gone. fortunately i did not loose the extensive bookmarks. why would browser history be stored only in a temp folder? any ideas??

Asked by cirom 1 year ago

Last reply by cirom 1 year ago

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Firefox on Windows 10 Loads Multiple Versions of the Same Tab, Limiting Memory (RAM)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support. It is now clear that the problem is with the Fi… (read more)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support.

It is now clear that the problem is with the Firefox browser. The attached screenshot shows an example of an affected tab.

Please fix this. Multiple versions of the same tab waste RAM and other memory, especially on a limited-memory device such as a laptop.

Asked by JandNL 1 year ago

Last reply by JandNL 1 year ago

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Restore bookmark folders

Hello, I followed the steps in order to be able to restore the bookmark folders, I found the latest backup, but when I do that nothing changes. Please advise Thank you E… (read more)

Hello,

I followed the steps in order to be able to restore the bookmark folders, I found the latest backup, but when I do that nothing changes. Please advise Thank you Eleni

Asked by elenibol 1 year ago

Last reply by cor-el 1 year ago

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Firefox displays blank pages

Hello all, Although I have just updated Firefox to the last version hoping that the problem might be solved, after using the browser for a while and I google searching s… (read more)

Hello all,

Although I have just updated Firefox to the last version hoping that the problem might be solved, after using the browser for a while and I google searching something, I get a blank page that does not load. Accessing other websites (bookmarked pages) might work sometimes though, but accessing the home page (google, google translate) just displays a blank page, no error message. I have started Mozilla in safe mode (troubleshooting mode) and the problem persists.

I have already deleted cookies, created a new profile, and reinstalled Mozilla and nothing seemed to work. The behavior is rather unpredictable and odd as I could not identify a pattern for the instances it happens. Exiting the browser and restarting it seems to solve the problem for the moment and then the behavior reoccurs. Also, sometimes after getting blank pages, taking a break or just using other browsers the problem is solved by itself temporarily. This does not happen when accessing Microsoft Edge.

Asked by anca.suciu 1 year ago

Last reply by anca.suciu 1 year ago

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FireFox 91.0.1 AND 91.0.2 keeps crashing

Firefox 91.0.1 keeps crashing - have sent reports every time. Windows 10 kept up-to-date (Version 10.0.19043 Build 19043) With update to 91.0.2 was hoping this would be… (read more)

Firefox 91.0.1 keeps crashing - have sent reports every time.

Windows 10 kept up-to-date (Version 10.0.19043 Build 19043)

With update to 91.0.2 was hoping this would be mitigated - it was NOT, Firefox still keeps crashing.

Mostly it is the tab that is crashing and needs to be restored. Occasionally it's the whole browser that crashes (more on 91.0.1).

Up to a few days ago Firefox has bee reliable without crashes

Have done the obvious things to check Windows 10 - like sfc /scannow and dism.exe /Online /Cleanup-image /Restorehealth

Can't seem to easily see the topics posted in this forum/community to see if this has been reported.

Thanks

Asked by UnknownVT 1 year ago

Last reply by UnknownVT 1 year ago

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Other Bookmarks did not show up when I imported into Linux Parrot from Windows 8.1

I imported my bookmarks from a windows 8.1 computer to Parrot Linux Debian desktop (2 different computers). I am missing the everything from 'Other Bookmarks' after I imp… (read more)

I imported my bookmarks from a windows 8.1 computer to Parrot Linux Debian desktop (2 different computers). I am missing the everything from 'Other Bookmarks' after I imported it into the Linux computer, I can see all everything from 'Bookmarks Menu' though. The windows machine is not working anymore. But I have a saved copy of all the bookmarks from the windows 8.1 computer.

Is there a reason my import left out the Other Bookmarks but imported the Bookmarks Menu? How do get them into the linux firefox browser.

Firefox 78.15.0 oesr Linux Parrot home edition OS version 4.11

Thanks in advance

Asked by pocket123vpn 11 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

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Firefox 91 looks horrible, restore my layout please

Whomever thinks the look of 91 is great, keep it to yourself, you're making my browser twice as tall as the amount of screen real estate available for it and things are n… (read more)

Whomever thinks the look of 91 is great, keep it to yourself, you're making my browser twice as tall as the amount of screen real estate available for it and things are not fitting inside the window.

Asked by Colin WG 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Deleted certificate comes back undeleted

Version: 91.0.1 Settings--> Privacy and Security -->View Certificates-->Your certificates--> pick target cert to delete-->click ok on confirmation window -… (read more)

Version: 91.0.1 Settings--> Privacy and Security -->View Certificates-->Your certificates--> pick target cert to delete-->click ok on confirmation window --> click ok on Certificate manager window.

Restart FF, Settings--> Privacy and Security -->View Certificates-->Your certificates, the deleted cert is on the list again.

The same happens on that under Authorities.

Asked by wfchoi_us 1 year ago

Last reply by egbertst1 1 year ago