Showing questions tagged: اعرض كل الأسئلة
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firefox yahoo mail tab closes after opening download dialog

Hi, For about the last month or so, the Yahoo mail tab closes itself after I click on an email attachment to open the download dialog box. This happens exactly 30 seconds… (read more)

Hi, For about the last month or so, the Yahoo mail tab closes itself after I click on an email attachment to open the download dialog box. This happens exactly 30 seconds after clicking on the attachment, whether or not I go on to open or save the attachment. It does not happen if I merely 'preview' the image. I don't know if all attachment types behave the same, but it applies at least to jpg and pdf files. The tab can be reinstated via History/Recently closed tabs.

Firefox does not crash, and there are no crash reports. In other respects this is similar to a previous post by 'eladopoulos' on 4/30/22, 8:17 AM (https://support.mozilla.org/en-US/questions/1375635).

Using Safe mode makes no difference. I had set browser.download.improvements_to_download_panel to False, but reseting to True makes no difference. Thanks in advance.

Asked by foodie2 1 year ago

Last reply by foodie2 1 year ago

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Removing the Extensions Puzzle Piece Icon?

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it...… (read more)

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

Asked by Imot 1 year ago

Answered by cor-el 1 year ago

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Firefox extremely slow on some sites

Hi, I just replaced my SSD (Samsung 960EVO m.2 250Gb) for a larger/faster SSD (Samsung 980 m.2 1Tb) . I'm on Windows 10 and have 32Mb Ram. Firefox is now very slow on som… (read more)

Hi, I just replaced my SSD (Samsung 960EVO m.2 250Gb) for a larger/faster SSD (Samsung 980 m.2 1Tb) . I'm on Windows 10 and have 32Mb Ram. Firefox is now very slow on some websites (not all).

This example is typical and has occured on multiple sites. To test and compare, I copied the URL, created a new tab in Firefox, then Paste and Go. I timed this 3 times and each time was 30 seconds. I Pasted the same into Chrome and Edge and each time it was instant. https://savingschampion.co.uk/best-buys/personal/easy-access-accounts

On my previous SSD, there was never an issue of any lag on any site.

BBC.co.uk/news is fine, as are several other sites. Does anyone have any idea what's happening? This is making Firefox unworkable for me, so unless I can fix the issue, I will have to move permanently to Chrome or Edge. That would be a shame after many years with Firefox.

Thank you in advance.

Asked by glen24 1 year ago

Answered by jonzn4SUSE 1 year ago

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How do I turn off lazy loading for tabs definitely and irrevocably?

I can't turn off lazy loading. I set the following about:config settings to "false": browser.sessionstore.restore_on_demand browser.sessionstore.restore_tabs_lazily brow… (read more)

I can't turn off lazy loading. I set the following about:config settings to "false":

browser.sessionstore.restore_on_demand browser.sessionstore.restore_tabs_lazily browser.sessionstore.restore_pinned_tabs_on_demand

Nothing changes. When I start Firefox, it simply won't load all tabs. How do I fix this?

Asked by Lunger 7 months ago

Last reply by cor-el 2 months ago

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Firefox does not connect anymore to Google services

Hello! Since a month I have a strange problem - Firefox wont connect to any Google service - REcaptcha, google-analytics. Any site that uses these services would not load… (read more)

Hello! Since a month I have a strange problem - Firefox wont connect to any Google service - REcaptcha, google-analytics. Any site that uses these services would not load, or loads and waits until connection expires. I tried refreshing Firefox, the uninstalling and re-installing - the problem remains. I do not use any proxy or firewall on my computer. Opera and other browsers do not have this problem. Please, advice.

Asked by zdrave 1 year ago

Last reply by cor-el 1 year ago

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Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server. Reference #18.4e457b68.1673566358.1143a45f

Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server. Reference #18.4e457b68.1673566358.1143a45… (read more)

Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server. Reference #18.4e457b68.1673566358.1143a45f

Works fine on Chrome

Asked by joe-fitz 1 year ago

Last reply by joe-fitz 1 year ago

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Middle mouse wheel auto-scrolling does not work as a toggle, only as a hold

When I tap the middle mouse wheel to enable auto-scrolling (with no additional inputs like clicking, scrolling, or keyboard inputs), on release of the middle mouse wheel,… (read more)

When I tap the middle mouse wheel to enable auto-scrolling (with no additional inputs like clicking, scrolling, or keyboard inputs), on release of the middle mouse wheel, auto-scroll disappears. I can only use auto-scroll while holding down the middle mouse wheel.

I've reached out to other's and this seems to not be the intended/default behavior. I've confirmed middle-mouse wheel scroll (where it's a tap / toggle) works on Chrome as well as other applications like Spotify.

I would like to have it as a toggle. What can I do?

Asked by luke.yi4779 1 year ago

Last reply by luke.yi4779 1 year ago

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Two maps "Andere bladwijzers" (Other bookmarks) in Firefox.

Good morning, Recently I discovered there are two maps called "Andere bladwijzers" in my Firefox browser. I deleted a submap in the second map and noticed this submap had… (read more)

Good morning, Recently I discovered there are two maps called "Andere bladwijzers" in my Firefox browser. I deleted a submap in the second map and noticed this submap had also disappeared in the first map. Is there something I must do or can I leave these two large maps as it is? Thanking you in advance for your reply. With kind regards, Ed Schijf, the Netherlands

Asked by edschijf 1 year ago

Answered by edschijf 1 year ago

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Facebook starting scrolling out of control...again

In reference to my previous post ( https://support.mozilla.org/en-US/questions/1382198?page=1 ) I have noticed that the "jumping while scrolling" in the Facebook News fe… (read more)

In reference to my previous post ( https://support.mozilla.org/en-US/questions/1382198?page=1 ) I have noticed that the "jumping while scrolling" in the Facebook News feed has returned after a couple of months of proper behavior. Ver. 108.0.2 It's not as bad as it was but it seems to be getting worse.

Is the circus back in town?

Am I going to have to move back to Chrome again ?? >:-(

Asked by Helium2 1 year ago

Answered by Helium2 1 year ago

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Access website

Hi, can you help? I can't access morphy richards website from my phone and my pc through Firefox. I can access it through Microsoft Edge on my pc and my Samsung Internet … (read more)

Hi, can you help? I can't access morphy richards website from my phone and my pc through Firefox. I can access it through Microsoft Edge on my pc and my Samsung Internet app on my phone but not through my Firefox app or windows 11 Pro desktop pc. I get this message on my pc

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.morphyrichards.com. If you entered the right address, you can: Try again later Check your network connection Check that Firefox has permission to access the web you might be connected but behind a firewall

and this message on my phone through the Firefox app

Address Not Found. The browser could not find the host server for the provided address. Check the address for typing errors such as ww.example.com instead of www.example.com.

If you are unable to load any pages, check your device’s data or Wi-Fi connection. 

Steps I have taken is clearing data, history and cache on pc, turning off mcafee firewall. I use my pc through a wired Internet connection and my phone through Wi-Fi and data and it's the same on both I can't access the website. Like I mentioned I can access it no problems through Microsoft Edge on my pc and Samsung Internet app on my phone so I have now pinpointed it to Mozilla Firefox being the issue, also this is the only website I have issues with. Please can you help? Regards, Steve

Asked by steveveg 1 year ago

Answered by Paul 1 year ago

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Sign In: Email from Firefox EVERY day

Every day when I sign in to Firefox I receive this email message, and I don't know why. I have been signing into Firefox for a few years. I don't remember when this start… (read more)

Every day when I sign in to Firefox I receive this email message, and I don't know why. I have been signing into Firefox for a few years. I don't remember when this started and I'm not sure if this is just your way of authenticating that I am me or not. Please explain this email I receive from accounts@firefox.com. I have changed my password many times so that can't be it, at least I don't think that's it.

Thank you for your help Rhonda

Asked by Rhonda 1 year ago

Answered by cor-el 1 year ago

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enlarge GIF image underneath text overlay?

Using FF 108.0.2 (64-bit) in Debian 11 Linux,I need to view http://www3.winsystem.org/monitor/webmonitor.php but my new laptop is very high resolution. I can control the … (read more)

Using FF 108.0.2 (64-bit) in Debian 11 Linux,I need to view http://www3.winsystem.org/monitor/webmonitor.php but my new laptop is very high resolution. I can control the text size with Ctrl+ but the background gif image of a small window with bogus scrollbar needs to be made larger somehow so that the white text can be read against the black portion of the image.

Is there some way to enlarge the gif image, please?

Asked by ynotssor 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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firefox doesn't load specific webpage

Dear sir/madam, I have an issue with a specific webpage which doesn't load and since it's the second time it is happening I decided to ask for your help. More specific, … (read more)

Dear sir/madam,

I have an issue with a specific webpage which doesn't load and since it's the second time it is happening I decided to ask for your help. More specific, since today I can't open this webpage: www.offradio.gr. As I said it's the second time dealing with this issue. The webpage seems to work fine, because I already tried with another browser and load fine but not with Firefox. Thanks in advance.

Regards,

George Falias

Asked by giofalias 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Does Firefox Automatically perform OCR on PDF Documents?

My bank delivers monthly statements as rasterized copies of their paper statements. They are clearly pixelated and not text. However, when I open one of these PDFs in Fir… (read more)

My bank delivers monthly statements as rasterized copies of their paper statements. They are clearly pixelated and not text. However, when I open one of these PDFs in Firefox I am able to select the rasterized text, as you can see from the attached screenshot clip.

How is this possible?

Asked by Helmanfrow 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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savefrom.net

Hello there; I had installed the "savefrom.net" extension. This extension automatically generated the website address to the "bookmarks toolbar". I deleted the extension … (read more)

Hello there; I had installed the "savefrom.net" extension. This extension automatically generated the website address to the "bookmarks toolbar". I deleted the extension and deleted the shortcut as well. But when the bookmarked website shortcut "firefox" is closed and reopened, it adds itself to the bookmarks toolbar again. No matter what I did, it didn't work. I don't want to delete Firefox completely and reinstall it. Because there are too many shortcuts and data that I use all the time. How do you think I can solve this problem?

Asked by Emre Domaç 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox keeps suggesting the wrong website addresses

Hi, I asked about this a while ago, but now I can't find the response. I go to about 10 websites regularly throughout the day every day. Yet for a few sites, FF refuses … (read more)

Hi,

I asked about this a while ago, but now I can't find the response. I go to about 10 websites regularly throughout the day every day. Yet for a few sites, FF refuses to autofill the actual sites I go to. If I type an r, I get Raw Story; if I type C, I get CNN, and so on. But even though I have never typed in "www.rawstory.com," that's what I get when I type a w even though Wonkette is one of the sites I'm on all day. I also never type in "mail.google.com" because I have my email on the bookmarks bar, but that's what I get when I type an m instead of Mediate, another of the daily sites.

And it doesn't stop with Ctrl + delete because they don't turn up on the drop down list; they automatically populate the search bar, and then hitting delete for any reason just removes it from the bar, not from the list of suggestions. So my question is, how can I get Firefox to stop imposing itself on me when there is a clear pattern by now of what sites I visit all the time?

Thank you very much, Nandi

Asked by nandibrown 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Linux Firefox and Thunderbird how to set wider scroll bar

In firefox 108.0.2 I need to have a wider vertical scroll bar, the tiny thin bar is next to impossible to use. Same in Thunderbird 102.6.1 both are in Linux and the publi… (read more)

In firefox 108.0.2 I need to have a wider vertical scroll bar, the tiny thin bar is next to impossible to use. Same in Thunderbird 102.6.1 both are in Linux and the published css solutions (a year ago) on mozilla support do not work for these versions

Asked by Cat22 1 year ago

Last reply by Detail 9 months ago

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Font Courier New is broken in automatic email signatures on Outlook Live website (owa)

For some reason my automatic email signatures in Outlook Live websites (outlook.live.com and owa's) become gibberish (see attached image). I have been having this problem… (read more)

For some reason my automatic email signatures in Outlook Live websites (outlook.live.com and owa's) become gibberish (see attached image). I have been having this problem for a while now (aka, not only after the last Firefox update), but it is intermittent.

I have already tried identifying whether the issue is in an extension or in Firefox itself, but without success. Whenever I restart Firefox in Troubleshoot mode, it solves the problem. But disabling all extensions and restarting Firefox does not. Restarting Firefox (not in Troubleshoot mode) sometimes solves the issue, as well as right after an update of the app; but not always. Starting Firefox after a computer restart usually brings the problem back. This problem also happens in my laptop (MacBookPro), so it is not restricted to this computer (macMini).

I would appreciate some help in identifying the culprit, so that I may contact the appropriate support team (if not Mozilla itself).

Asked by Tiago Pomella Lobo 1 year ago

Last reply by Tiago Pomella Lobo 1 year ago

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how do i fix acces denied

bold text some web su=ites i go to i get access denied why is that and how do i fix it Access Denied You don't have permission to access "http://www.dell.com/support… (read more)

bold text some web su=ites i go to i get access denied why is that and how do i fix it Access Denied You don't have permission to access "http://www.dell.com/support/home/en-us/product-support/servicetag/0-dlhOU21zTEM0bWhXaU9seDRZZDFuQT090/overview?" on this server.

Reference #18.24d6ce17.1673715061.8d3b599f one eaample here is another example on does it onn firefox not chrome or edge Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@localhost to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache/2.4.25 (Debian) Server at myaccount.assurancewireless.com Port 443

Asked by Mary 1 year ago

Last reply by Mary 1 year ago