Showing questions tagged:

I want support only from a Mozilla-paid agent: Wesites are not displayed completely.

At websites, such as Walmart.com, the Firefox screens displayed often do not show choice buttons presented by the vendor. I am using Linux Mint 21 on a desktop comput… (read more)

At websites, such as Walmart.com, the Firefox screens displayed often do not show choice buttons presented by the vendor. I am using Linux Mint 21 on a desktop computer. The same sites are shown correctly with all consumer choice buttons displayed on Chromium.

Your help is reliant on volunteers. I do not find that acceptable. Sorry! I'm switching to Chromium.

Open 1

Firefox on my Macbook Air, ios, Tahoe 26.5.1 is unusable, passwords and permissions all off

Since before and after my recent updates on my Macbook Air, Firefox has become virtually unusable. Facebook has slowed to a standstill, X videos won't load and now after … (read more)

Since before and after my recent updates on my Macbook Air, Firefox has become virtually unusable. Facebook has slowed to a standstill, X videos won't load and now after this latest update to ios Tahoe 26.5.1 some of my passwords to my sites no longer work either. My Safari browser works fine. Is this to do with permissions? I need a solution quickly or I will sadly have to stop using Firefox.

Open 1 50

BLANK PAGE WHILE LOADING CLAUDE

I have a problem loading the page "claude.ai". yesterday it was working perfectly but today Firefox shows me a blank page. I really don't know what to do. I tried to clea… (read more)

I have a problem loading the page "claude.ai". yesterday it was working perfectly but today Firefox shows me a blank page. I really don't know what to do. I tried to clear the cache, going in private mode, forcing a reset, closing and reopening. What's the problem? Thanks

Open 6 59

I am currently unable to send emails using BT mail when on Firefox Browser (it still works with Google!)

The email address box does not accept the email address and comes up with an error message. The only way to send an email is to use a different browser ie Google. Emails … (read more)

The email address box does not accept the email address and comes up with an error message. The only way to send an email is to use a different browser ie Google. Emails are still received as normal on Firefox / BT mail

Open 7 208

Useless, jibberish response to a qyuery

Hello. I get this screen quite often in response to a search, mainly from a Google search. It started about a month ago. I have deleted must of the junk that Firefox accu… (read more)

Hello. I get this screen quite often in response to a search, mainly from a Google search. It started about a month ago. I have deleted must of the junk that Firefox accumulates, as well as refreshed Firefox. This is running on Windows 11.

Open 6 10

Facebook notifications does not show any notifications even thought it says there are 6.

Using firefox browser for facebook, with latest update, can no longer see any notifications. The number of notificationns are show, but when I click. there are none. Ca… (read more)

Using firefox browser for facebook, with latest update, can no longer see any notifications. The number of notificationns are show, but when I click. there are none. Can see on my iphone.

Open 2 20

I am now being referred to 'about blank' every time I try to go to a webpage & effectively being denied access

Whilst using default firefox browser on my mobile, I am now being constantly referred to the 'about blank' URL page and effectively unable to access browser pages - Eg; … (read more)

Whilst using default firefox browser on my mobile, I am now being constantly referred to the 'about blank' URL page and effectively unable to access browser pages - Eg; social media Facebook etc, or age confirmation..

Open 1 20

On Original profile, website does not load images, logos, etc. On new fresh profile they do?

The website in question loads great on other browsers and on a new profile. I have attatched images of the website open on original and new profiles. On new profile i did… (read more)

The website in question loads great on other browsers and on a new profile. I have attatched images of the website open on original and new profiles. On new profile i didn't change any settings. Things i have tried: 1. disable all extensions 2. disable strict security settings in firefox 3. reset all windows 11 internet settings 4. reset firefox through about:profiles > Restart with addons disabled > Refresh Firefox 5. just to check i tried to copy all the original profile settings on to the new profile, and the website still opens fine, with all the same wxtensions enabled too.

This has only started happening recently. I use that site for publishing articles, it is based on OJS. What more can i try?

Open 7 39

How to clear the cache

Wise.com has informed me that something in the system is not allowing a CAPTCHA VERIFICATION. ONE SOLUTION THAT WISE HAS SUGGESTED IS TO CLEAR THE CACHE IN MY BROWSER. … (read more)

Wise.com has informed me that something in the system is not allowing a CAPTCHA VERIFICATION. ONE SOLUTION THAT WISE HAS SUGGESTED IS TO CLEAR THE CACHE IN MY BROWSER. HOW CAN I DO THIS?

Open 1

i can not load photos to Facebook anymore.

all of a sudden photos won't load when I try to attach them to a post on Facebook. The wheel keeps spinning. The photo goes there but won't finish or it disappears and sa… (read more)

all of a sudden photos won't load when I try to attach them to a post on Facebook. The wheel keeps spinning. The photo goes there but won't finish or it disappears and says, Can't load

Open 1 30