Cannot create a new Firefox account using my original email address.

I previously had a Firefox account registered with my original email address. Recently, I changed the account’s primary email by adding a secondary email address, switchi… (read more)

I previously had a Firefox account registered with my original email address. Recently, I changed the account’s primary email by adding a secondary email address, switching it to become the primary email, and then removing the secondary email address.

After completing this change, I attempted to create a new Firefox account using the original email address that was previously associated with my account. However, during the sign-up process, I receive the error message: "Primary account email required for sign-in."

It appears that the original email address may still be linked to the previous account in some way, preventing it from being used to register a new account. I would like to understand why this is happening and how I can free the email address so it can be used to create a new Firefox account.

Asked by Manas Gupta 1 hour ago

Last reply by wirkutskijkarl 35 minutes ago

Animoto will not open in Firefox

I was able to use Firefox for Animoto then for some unknown reason my project disappeared. I can access on Safari. When I try to open Animoto.com in Firefox a page come… (read more)

I was able to use Firefox for Animoto then for some unknown reason my project disappeared. I can access on Safari. When I try to open Animoto.com in Firefox a page comes up with My Projects page plus Animoto's Create a video and that is all that shows, the page is inactive. Same when I try to log in to my account. My computer is MacBook Pro Tahoe 26.3. I would be very grateful for a solution.

Asked by benjies9 1 hour ago

Last reply by thomaskarker460 49 minutes ago

Firefox is super slow for me, and websites take more than minutes to load

I have around 60 tabs open accross 5 windows, and whenever I try to open a new tab, Firefox takes many minutes to load completely. I've restarted Firefox and the problem … (read more)

I have around 60 tabs open accross 5 windows, and whenever I try to open a new tab, Firefox takes many minutes to load completely. I've restarted Firefox and the problem is solved for a few days, and then it persists. I've been using Google, but I want to keep using Firefox. Fix it now please.

Asked by milanbasakodisio 5 hours ago

Last reply by Seren 1 hour ago

As of today, Firefox gets an "Access Denied" when accessing goddady.com. Chrome works.

Access Denied You don't have permission to access "http://www.godaddy.com/" on this server. Reference #18.acf7d517.1771548295.4f66cee0 https://errors.edgesuite.net/18.acf… (read more)

Access Denied You don't have permission to access "http://www.godaddy.com/" on this server.

Reference #18.acf7d517.1771548295.4f66cee0

https://errors.edgesuite.net/18.acf7d517.1771548295.4f66cee0 is what I get when going to https:\goddady.com as of today. Running on Windows7 (no, I won't upgrade). Tried a variety of changes. But Chrome works fine. Any suggestions?

Asked by lyleleverich 1 week ago

Last reply by Nekto 2 days ago

Firefox loading websites slowly and sometimes not opening pages properly

Hi, I’m facing an issue with Mozilla Firefox where some websites load very slowly, and sometimes pages don’t open completely or show loading forever. I’ve already tried r… (read more)

Hi, I’m facing an issue with Mozilla Firefox where some websites load very slowly, and sometimes pages don’t open completely or show loading forever.

I’ve already tried restarting the browser and checking my internet connection, but the problem still happens randomly. Other browsers seem to work fine on the same network.

Can anyone guide me on what could be causing this issue? Are there any Firefox settings, cache options, or add-ons I should check to fix this problem?

Thanks in advance.

Asked by Laim Leon 1 month ago

Last reply by Ahmad Mirza 1 month ago

white stripe at top of screen that covers navagation bar

Hello Again that white stripe at the top of the screen is back this PM: I refreshed firefox yesterday and it solved until now: have carried out the dirty dozen: updated … (read more)

Hello Again that white stripe at the top of the screen is back this PM: I refreshed firefox yesterday and it solved until now: have carried out the dirty dozen: updated FF yes, clear cache yes etc.

Can anyone help me in layman terms: I checked safari and it was OK there. would prefer FF : I use (have done so since its inception) DuckDuckGo as my home page .

Thank you

Asked by Libbie 12 hours ago

Last reply by TyDraniu 3 hours ago

Ctrl-Shift-T bugged after latest update

Normally Ctrl+Shift+T reopens the last tab I closed in that specific window, but after the most recent update it reopens the last tab I closed in /any/ window. Is this h… (read more)

Normally Ctrl+Shift+T reopens the last tab I closed in that specific window, but after the most recent update it reopens the last tab I closed in /any/ window. Is this happening to anyone else?

Asked by maplewood9999 6 hours ago

Last reply by TyDraniu 3 hours ago

Accidently clicked on "never allow pop-ups on this website", how do I reverse this?

Hey friends, n00b questions - how do I allow pop ups on a website again? I accidentally clicked too fast and clicked to not allow pop ups again on a site I need a window … (read more)

Hey friends, n00b questions - how do I allow pop ups on a website again?

I accidentally clicked too fast and clicked to not allow pop ups again on a site I need a window to pop up.

I went to settings to make an exception for the website, but it still does not work.

Any help please?

Asked by h3m19 3 hours ago

Last reply by wxie 3 hours ago

https://apps.ngte-welfaretrust.gov.bd/

Firefox detected a potential security threat and did not continue to apps.ngte-welfaretrust.gov.bd because this website requires a secure connection. What can you do abou… (read more)

Firefox detected a potential security threat and did not continue to apps.ngte-welfaretrust.gov.bd because this website requires a secure connection.

What can you do about it?

apps.ngte-welfaretrust.gov.bd has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using antivirus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Asked by pc “MILON” online 7 hours ago

Last reply by Agent virtuel 5 hours ago

Error Uploading Salary Calculator Extension

Hi everyone, I recently built a small Firefox extension for my website https://calcolo-stpendionetto.it https://calcolo-stpendionetto.it , which helps users calculate the… (read more)

Hi everyone,

I recently built a small Firefox extension for my website https://calcolo-stpendionetto.it https://calcolo-stpendionetto.it , which helps users calculate their net salary in Italy using updated IRPEF and INPS rates.

However, when I try to upload the extension to addons.mozilla.org addons.mozilla.org (AMO), I keep getting this error message: Signing is not possible due to an error with the manifest file

{

 "manifest_version": 2,
 "name": "Calcolo Stipendio Netto",
 "version": "1.0",
 "description": "Calculate your Italian net salary (IRPEF, INPS, regional tax) quickly.",
 "icons": {
   "48": "icons/icon48.png",
   "128": "icons/icon128.png"
 },
 "browser_action": {
   "default_popup": "popup.html"
 },
 "permissions": ["activeTab"]

} I also tried switching to manifest_version 3, but then Firefox gave a warning that some properties like browser_action are deprecated or not recognized.

Has anyone experienced the same issue when uploading finance or calculator-related extensions? Is there a new manifest format or signing rule I might be missing for Firefox extensions?

Any help or examples from working extensions would be greatly appreciated. Marien Klin

Asked by Marien Klin 5 months ago

Last reply by Paul 5 months ago

Sync is not working at all, nothing has synced and all my data is missing, passwords and bookmarks....

Everything is gone, I have had to reinstall windows 4 times in the last week with a new PC and now all my sync data is gone...Chrome remembers everything fine and Mozilla… (read more)

Everything is gone, I have had to reinstall windows 4 times in the last week with a new PC and now all my sync data is gone...Chrome remembers everything fine and Mozilla did remember everything until this install and now its not syncing anything.

If this stuff is gone so am I.

Have tried logging in with my google account, tried logging in with Moz account, tried sync button over and over tried restarting, tried uninstalling and reinstalling and manually deleting all the folders STILL NO SYNC DATA AT ALL.......

Asked by Gavin Duncan 4 weeks ago

Last reply by Norma White 12 hours ago