Showing questions tagged: اعرض كل الأسئلة

I AM LOATHING FIREFOX MORE & MORE

have no idea what this topic falls under but getting the update browser error code 99,999 again after restarting the damn computer when it just froze while I went out for… (read more)

have no idea what this topic falls under but getting the update browser error code 99,999 again after restarting the damn computer when it just froze while I went out for 15mins I am updated so have no clue what to do

wish sending a question or replying to the email was easy but even that is b/s also this deny person claims bug fixed but obviously not

Asked by Libra925611 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Firefox fails after updating

I have just started a new job and installed the Firefox browser on my PC (W11) as part of setting up my new workstation. The application works fine until I get a message … (read more)

I have just started a new job and installed the Firefox browser on my PC (W11) as part of setting up my new workstation. The application works fine until I get a message that Firefox needs to install an update, 'please close it or it will close automatically in one hour'. After the update I get a message that the update is complete and you can restart the application, but the application no longer works; the icon on the application list no longer works 'The item firefox.exe that this shortcut refers to has been changed or moved'. After re-installing Firefox it works OK again, but the process repeats. Although I have managed to succesfully update a new installation on two occasions, after a few days the process repeats and I need to re-install again.

Asked by richard0001 2 weeks ago

problem with update to 140.3.1 ESR from 128.14.0 ESR

Windows 11 Pro on Lenovo ThinkCentre. I switched to ESR a while back, when the regular and ESR versions coincided. All updates since then have worked fine, until now. … (read more)

Windows 11 Pro on Lenovo ThinkCentre. I switched to ESR a while back, when the regular and ESR versions coincided. All updates since then have worked fine, until now.

When I allow Firefox to update to 140.3.1esr from 128.14.0esr, then the Firefox browser no longer works at all. It comes up, but entering a URL (by typing or bookmark) does nothing and goes nowhere, so I can't use the internet at all.

I had to use Macrium Reflect to restore my system drive to an earlier time to get back on the internet, using version 128.14.0esr, which lost some recent bookmarks, etc. I have tried this twice, with the same result.

Now, a couple of sites no longer work because they say the browser isn't current.

What can I do about this? I hope I don't have to switch to another browser, because there are Firefox extensions I use all the time. However, I can't use a non-updatable browser indefinitely, because more sites won't work.

Can I fix this?

Thanks for your help, AnneF

Asked by Anne 1 month ago

Last reply by Anne 4 weeks ago