Bookmark

previously all the bookmarks were showing on the firefox left side , now all the bookmarks are gone . However when we are trying to import the bookmarks from other browse… (read more)

previously all the bookmarks were showing on the firefox left side , now all the bookmarks are gone . However when we are trying to import the bookmarks from other browser the option is not responding or working, So how can we get back those bookmarks?

Asked by franco_roy 1 minute ago

Video file cannot be played

This video file cannot be played.(Error Code: 102630) I’m getting this error for some reason, and I can’t figure it out. I’ve tried downloading various support files for… (read more)

This video file cannot be played.(Error Code: 102630)

I’m getting this error for some reason, and I can’t figure it out. I’ve tried downloading various support files for different codecs, yet I still can’t play videos on websites or live videos like YouTube livestreams.

I’ve tried reinstalling the browser, VLC, and updating the media drivers, but it still doesn’t help. The same videos run fine in other browsers like Edge, but for some reason, they won’t play in Firefox.

Asked by Fertnado Carpio 13 minutes ago

HOW TO ADD EXT TO THE RIBBON UP TOP

Anyone use LastPass? Do YOU have any hair left? How do I put that extension up at the top. Where my red arrow points? ALSO...... Im entering the email and password i sw… (read more)

Anyone use LastPass? Do YOU have any hair left? How do I put that extension up at the top. Where my red arrow points? ALSO......

Im entering the email and password i swear dozens of times every day...it never works right, ALWAYS need one or both lines filled in.  I DONT CARE IF IT DOESNT WANT ME TO SAVE THE PASSWORD. GOD KNOWS its NOT retaining it!  OK, im 75 years old. HAVE I LOST MY MARBLES?

Asked by Shandy 29 minutes ago

Cannot change billing method

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing informati… (read more)

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing information". See also screenshot attached. The arrow keeps turning and I cannot select anything on this web page to change my billing method.

Cheers Olaf

Asked by aomcan 1 hour ago

Last reply by TyDraniu 32 minutes ago

Duplicate install of Firefox

Hello all! I've started having an issue in the last few days, with apparently two separate Firefox installs. A few days ago I was greeted by a fresh, blank install of Fi… (read more)

Hello all!

I've started having an issue in the last few days, with apparently two separate Firefox installs. A few days ago I was greeted by a fresh, blank install of Firefox and had to set everything up and sign in as I usually would on a fresh system install. Today, however, I somehow managed to launch both of them at once (I don't know how, as I just use the UI shortcut). After closing both fully, I can now only start the "old" one via the shortcut.

OS: Bluefin / Fedora 42.20, Gnome 48.6

According to the list of flatpaks, only one is installed. Unfortunately that's roughly where my knowledge of Linux ends, so I can't troubleshoot this further. Help will be apprecciated, as I don't want to roll a die on which of these will start up every time I reboot.

Asked by Giklab 2 weeks ago

Last reply by jscher2000 - Support Volunteer 48 minutes ago

If searching in the address bar and switching to a different tab, Firefox will switch back to that tab when loading is complete

Hi! I am having a problem with Firefox where: - if I am searching in the address bar in one tab (tab A), - but then before that finishes loading, I switch to a differen… (read more)

Hi!

I am having a problem with Firefox where: - if I am searching in the address bar in one tab (tab A), - but then before that finishes loading, I switch to a different tab (tab B), - Firefox will switch me back to tab A once tab A finishes loading. It's not immediate and is a little aggravating as it pushes me out of what I was already doing.

I'm currently on Firefox Beta (145.0) on Windows 11. I've tried the "When you open a link, image or media in a new tab, switch to it immediately" setting.

Asked by Simon 57 minutes ago

how to get rid of update pop up

i dont want to update because of ai. i am tired of updates in the name of security that change how program works. i do not plan to update anymore. i do not want ai to kno… (read more)

i dont want to update because of ai. i am tired of updates in the name of security that change how program works. i do not plan to update anymore. i do not want ai to know my name. i dont want to click it away every day. i am tired of your update popup. tired of clicking it away ten times a day. you want to synch to my contacts. dont know why' certainly dont want it to synch, dont even use my calander but you want it to synch also. why? i came to you for a browser. do you have a secure browser that is just a browser? can you help me stop the update popup or tell me a browser that is not ai.

Asked by gpjunk1958 1 hour ago

Last reply by Agent virtuel 1 hour ago

All of a sudden my Privacy and Security page in Settings is frozen. I am unable to clear history and data, too!

For years I have clicked on the clear history, clear data and manage data on the settings page in privacy and security--directly after leaving every website, just to be s… (read more)

For years I have clicked on the clear history, clear data and manage data on the settings page in privacy and security--directly after leaving every website, just to be sure...now nothing is happening when I click on them. FF is up to date and nothing is different (that I know of).

Please help. Thank you.

Asked by Hashachar70 1 hour ago

Extreme memory usage after update

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M… (read more)

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M1

Asked by Ejecatl 1 day ago

Last reply by TyDraniu 3 hours ago

Firefox Translation |report minor issues and request features

Hi, The translation feature is a great and much-needed addition. It was one of the main reasons I kept using Chrome, so having it in Firefox—on both desktop and Android—i… (read more)

Hi, The translation feature is a great and much-needed addition. It was one of the main reasons I kept using Chrome, so having it in Firefox—on both desktop and Android—is fantastic. Thank you!

I’ve noticed that to access the translation option, you have to right-click the selected text using a mouse or touchpad. The keyboard’s right-click key, however, doesn’t open the context menu for the selected text, so the translation option isn’t available. This makes it inconvenient for keyboard-focused users.

It would also be very helpful to have built-in pronunciation for selected text. I tried several add-ons that offer this, but none worked reliably. This feature would complement translation nicely.

Finally, it might improve usability to show a small popup button beside selected text to trigger translation—similar to what some translation extensions already do. While I personally prefer keyboard shortcuts, this could enhance accessibility for others.

Asked by Matty 3 hours ago