Showing questions tagged:

"Unexpected error" on sign in on only one device

I'm really stumped and confused why this would be, but, I'm unable to sign in to my account on one of my devices, though I can access it from other devices. I have a wor… (read more)

I'm really stumped and confused why this would be, but, I'm unable to sign in to my account on one of my devices, though I can access it from other devices.

I have a work computer and a personal computer. I want to have a profile on my personal computer signed into a an account I share on my work computer so I can easily access tabs and history across my these to devices that's separate from my main firefox account attached to my personal email. Got the profile signed in on my personal computer, went to sign in on my work computer and got a message "unexpected error." I attempted to disable the extensions and clear cache at the advice of one thread I saw from years ago but I really have had a heard time finding anyone with this issue at all.

Anyway, any help would be appreciated! Thanks!

Open 2 1 7

There's a conflict with using the mouse wheel with Google Sheets, only in Firefox.

When you roll (minimally) the mouse wheel, up or down, while using Google Sheets in Firefox (only!), it sends you all the way down to the end of the sheet. Do it again, a… (read more)

When you roll (minimally) the mouse wheel, up or down, while using Google Sheets in Firefox (only!), it sends you all the way down to the end of the sheet. Do it again, and it won't move from that position. I have been asking this for a while. Seems like a minor bug, but it's PRETTY annoying for those of us who have the use of the mouse wheel as a second nature. So please, PLEASE, PLEASE , fix the bug!

thanks

Open

PDFs still open as tabs despite my attempts to change this setting.

I am following directions that advise to go to Settings and change the option to open PDFs as individual files. Currently, they are opening as a Firefox tab. I have tried… (read more)

I am following directions that advise to go to Settings and change the option to open PDFs as individual files. Currently, they are opening as a Firefox tab. I have tried several times to make changes that stick, even rebooting. But PDFs still open in a tab.

Please help. Thank you.

Open

How do I get a refund after I "Deleted my Account".

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would ap… (read more)

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would appreciate some help. Than you,

حُلّت 8 1 25

My developer account has been disabled and I want to appeal

I am the developer of FastF1, an open source Python package for downloading and analyzing Formula 1 race results, timing data and telemetry. The package is widely used in… (read more)

I am the developer of FastF1, an open source Python package for downloading and analyzing Formula 1 race results, timing data and telemetry. The package is widely used in the fan community for independent analysis of results. For some advanced features, the addon requires users to authenticate with their Formula1/F1TV account. Since their services don't have an open login API, a companion addon is required to allow users to sign in using their browser and the official website.

I have just noticed that my developer account has been banned and the addon was blocked in Firefox. I have not received any email about this and don't know why exactly this decision was made. I'd like appeal this and reinstate my account and the addon, but I don't know how to proceed from here.

FastF1 and the companion addon are fully open source and intend no harm to users. https://github.com/theOehrly/Fast-F1 https://github.com/theOehrly/fastf1-companion

I hope this problem can be resolved.

حُلّت 7 2 12

System Administrator does not allow uploads.

I want to upload the current version of Firefox. However, the system Administrator (who is me) will mnot allow me to do so. How do I change settings to allow for the uplo… (read more)

I want to upload the current version of Firefox. However, the system Administrator (who is me) will mnot allow me to do so. How do I change settings to allow for the upload.

Open

Request to enable X25519MLKEM768 on detectportal.firefox.com for improved privacy

Dear Mozilla Team, I kindly ask you to add support for the X25519MLKEM768 hybrid post-quantum key exchange to the domain detectportal.firefox.com (the URL used by Firefox… (read more)

Dear Mozilla Team,

I kindly ask you to add support for the X25519MLKEM768 hybrid post-quantum key exchange to the domain detectportal.firefox.com (the URL used by Firefox connection testing). This small change would significantly strengthen privacy protection for millions of users who rely on Firefox's connection test URL. As you know, this mechanism has already been successfully implemented on almost all of your other domains. Extending the same protection to detectportal.firefox.com would ensure consistency and close the remaining gap. Thank you very much for your ongoing work on privacy and post-quantum cryptography. I would greatly appreciate your attention to this request. Best regards, Anonymous

Open

Mozilla VPN and YouTube TV

Hello, this is AJ, I was thinking of signing up again but had a question. Could you please tell me if your VPN service will work with YouTube TV? I'm trying to watch m… (read more)

Hello, this is AJ, I was thinking of signing up again but had a question.

Could you please tell me if your VPN service will work with YouTube TV? I'm trying to watch my local MLB team game through another US State or Country.

Thank you

Open 2 5

Download progress icon now faulty

Since the last update I can no longer see download progress or click to see my downloads, why? I now have to menu navigate to get to the setting I used to us and want, … (read more)

Since the last update I can no longer see download progress or click to see my downloads, why?

I now have to menu navigate to get to the setting I used to us and want,

Open

getting rid of new vertical sidebar

How do I get rid of new, but stupid vertical sidebar? I do NOT NEED OR WANT even MORE junk taking up the screen space. Is Mozilla part of Microsoft now? How do I get rid… (read more)

How do I get rid of new, but stupid vertical sidebar? I do NOT NEED OR WANT even MORE junk taking up the screen space. Is Mozilla part of Microsoft now? How do I get rid of that junk?

Open 2 166

Thunderbird 140.9.1esr on Windows 11 (64-bit) - Home Calendar event reminders not working i.e. the reminder is not being generated.

I can setup the Calendar event, save it and see it in my Home Calendar along with the little bell icon in the top right hand corner which tells me the Calendar is aware o… (read more)

I can setup the Calendar event, save it and see it in my Home Calendar along with the little bell icon in the top right hand corner which tells me the Calendar is aware of the notification request. I generally add a reminder for the Calendar event but just noticed that no actual reminders are being generated.

Open